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All 20 Surrey hotels

Holiday Inn Express & Suites Surrey

2.5 of 5 Hotel   |   15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada (Guildford)
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87%
Ranked #3 of 20 Hotels in Surrey
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
anthiso canada
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145 reviews from our community

Traveler rating
    71
    51
    15
    5
    3
See reviews for
57
28
10
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

One night stay, nothing special about this hotel. Booked on reward points and required the least in this area of Greater Vancouver. Rooms of reasonable size, beds comfortable, quiet although near the highway.

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for choosing our hotel to redeem your IHG Rewards Club points free night! While I"m not super excited to read once again that we are "average", I accept that as a compliment to the IHG Holiday Inn Express brand where frequent IHG travelers such as yourself (presuming the points earned for a free night came from frequent stays... More

Lancaster, California
Top Contributor
133 reviews 133 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This room is for romantics, be sure to ask for the room with the jacuzzi. The Jacuzzi was large,enough for two people to fit in it comfortably. We enjoyed this room. Additionally the breakfast was good. Lots of dining and shopping nearby.

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on a quick business trip to Surrey. The front desk staff were friendly and helpful. I was given a room on the back side of the hotel that backed on to a forest. It was a great room location and it was very quiet. Room had all the standard amenities-fridge, microwave, coffee maker etc... Breakfast room was... More

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Renton, Washington
Contributor
20 reviews 20 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There isn't very much to say about this place other than it was just an average experience at an average hotel. Some pluses: * Rooms at the back of the hotel are quieter and darker thanks to the trees back there * Hard Rock Cafe and Casino is on the other side of the bridge * Grocery store, some shopping,... More

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While it is not a pleasure to read that we felt short of your expectations, it is most appreciated that you took the time to share your review so that the areas you point out can be addressed. Thank you very much, and also for the kind words about our location and advice regarding the toll bridge west of us... More

netherlands
Top Contributor
201 reviews 201 reviews
45 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been here several times before and we were not disappointed this time also. People at the frontdesk welcomed us as old friends. Our rooms were clean breakfast was like at other HI Expresses. Nice to be here again.

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

And it was wonderful to welcome you back again! Thank you for your loyalty and sharing your comments, it is always a pleasure to see familiar faces. We look forward to seeing you again! Cheryl N General Manager More

Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here to avoid the high cost of hotels in the center of Vancouver. Not that far away from the center of town off of the freeway. The staff was friendly and helpful (see below with respect to the toll bridge near the hotel). The rooms were clean and comfortable. The breakfast was standard Holiday Inn Express fare, the... More

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Calgary, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had stayed here before, a few years ago and enjoyed it so decided to try it again. It didn't disappoint. This Hotel is located close to the Trans Canada Highway, so very convenient to those who are continuing on a vacation to the Island, after a long drive from Calgary in our case. We had made our reservations with... More

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Winchester, Virginia
Top Contributor
53 reviews 53 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pleasant hotel in the suburbs of Vancouver. You will need a car to get to downtown Vancouver along Rt. 1, which is crowded in rush hour. We stayed for three nights, sightseeing Vancouver before a cruise. The room rate was great but did not include breakfast. The bed was very comfortable and the area was quiet.

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Victoria, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here with my family and my wife's family as they were visiting and wanted to see Vancouver. The place is very clean and well maintained and it is in a convenient location if you have a car. WE just drove to the skytrain station and went to Vancouver without having to drive to downtown. The breakfast was good.... More

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Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2014

We prepaid two rooms which were reserved by phone, a week before arrival rate. I checked online and my Visa was charged in full. The rooms were for my adult children: son, daughter, and daughter in law. We called ahead to say they would be getting there very late due to car trouble, and to be sure the rooms were... More

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for contacting me directly so that I could address your concerns. I also thank you for writing your review, this is very crucial information that may spare any future guest from similar frustration. As mentioned on the phone with you, I am pursuing the matter fully with the central reservation office you phoned to book your room. They... More

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Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey

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