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All 20 Surrey hotels

Holiday Inn Express & Suites Surrey

2.5 of 5 Hotel   |   15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada (Guildford)
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85%
Ranked #4 of 20 Hotels in Surrey
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Al G Ottawa, Canada
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149 reviews from our community

Traveler rating
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    52
    16
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Top Contributor
55 reviews 55 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Holiday Inn Express and Suites Surrey delivers what is expected of the brand throughout North America. The location is close to the Trans Canada Highway, so access to the lower mainland is easy. Access to the city of Vancouver is primarily by way of the new Port Mann toll bridge. The immediate area of the hotel is bereft of other... More

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

We truly appreciate your kind words and we're pleased that we did not disappoint you. It looks like we need to work harder the next time you stay with us in order to exceed your expectations as that is our mission. We wish you safe travels and hope to see you again soon! More

Oregon
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right inline with most other Holiday Inn Express hotels. Nothing fancy but it is quiet and set up to be able to get some work done from your room. Parking is a little tight but no issues other than that. Would definitely stay again.

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Coos Bay, Oregon
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a convention, as opposed to other hotels in the area. For what was paid, it's nice, clean, has a decent breakfast and the staff was very friendly and accommodating. Just a handful of blocks from shopping and a few blocks from TC-1. I admit to not looking out my window much as I wasn't in the room... More

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Seattle, WA
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Back in July I booked a room for 2 nights, a Friday and Saturday, through the IHG reservations line. On the Thursday prior to my trip I called to confirm my reservation and was told it was for SUNDAY, one night only. I said no, it was for the Friday and Saturday prior to that Sunday. I was informed that... More

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I am so very sorry to read about your frustrations in regards to booking a room at our property for the conference. I am very glad you were able to find accommodations as I know the area was incredibly busy. I often encourage people to book directly with the hotel, however it is only fair to mention that the Central... More

canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One night stay, nothing special about this hotel. Booked on reward points and required the least in this area of Greater Vancouver. Rooms of reasonable size, beds comfortable, quiet although near the highway.

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for choosing our hotel to redeem your IHG Rewards Club points free night! While I"m not super excited to read once again that we are "average", I accept that as a compliment to the IHG Holiday Inn Express brand where frequent IHG travelers such as yourself (presuming the points earned for a free night came from frequent stays... More

Lancaster, California
Top Contributor
151 reviews 151 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This room is for romantics, be sure to ask for the room with the jacuzzi. The Jacuzzi was large,enough for two people to fit in it comfortably. We enjoyed this room. Additionally the breakfast was good. Lots of dining and shopping nearby.

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on a quick business trip to Surrey. The front desk staff were friendly and helpful. I was given a room on the back side of the hotel that backed on to a forest. It was a great room location and it was very quiet. Room had all the standard amenities-fridge, microwave, coffee maker etc... Breakfast room was... More

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Renton, Washington
Contributor
20 reviews 20 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 10, 2014

There isn't very much to say about this place other than it was just an average experience at an average hotel. Some pluses: * Rooms at the back of the hotel are quieter and darker thanks to the trees back there * Hard Rock Cafe and Casino is on the other side of the bridge * Grocery store, some shopping,... More

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While it is not a pleasure to read that we felt short of your expectations, it is most appreciated that you took the time to share your review so that the areas you point out can be addressed. Thank you very much, and also for the kind words about our location and advice regarding the toll bridge west of us... More

netherlands
Top Contributor
201 reviews 201 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 7, 2014

We have been here several times before and we were not disappointed this time also. People at the frontdesk welcomed us as old friends. Our rooms were clean breakfast was like at other HI Expresses. Nice to be here again.

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

And it was wonderful to welcome you back again! Thank you for your loyalty and sharing your comments, it is always a pleasure to see familiar faces. We look forward to seeing you again! Cheryl N General Manager More

Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed here to avoid the high cost of hotels in the center of Vancouver. Not that far away from the center of town off of the freeway. The staff was friendly and helpful (see below with respect to the toll bridge near the hotel). The rooms were clean and comfortable. The breakfast was standard Holiday Inn Express fare, the... More

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Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey

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