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Holiday Inn Express & Suites Surrey

2.5 of 5
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15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
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Holiday Inn Express & Suites Surrey
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Ranked #6 of 21 Hotels in Surrey
A recent review
4 of 5 stars reviewed 3 weeks ago
ronvoyage Sequim, Washington
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sequim, Washington
Level Contributor
234 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night with my honey at the Holiday Inn Express in Surrey, BC after watching the USA women's win the FIFA World Cup Championship game. We booked a King Bed Leisure room and were assigned #425. This room was on the side of the hotel and there was zero noise. The front desk suggested a nice restaurant a few... More 

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B-C
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights; chose this hotel for the proximity to the people we were meeting in Surrey. Nothing to complain about except we wish it was nearer some dining options and public transit ($20 to get to the skytrain!). We dined across the street at another hotel which had a bar and grill and it was fine.... More 

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Mountain View, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent room, impeccable housekeeping, friendly desk staff, abundant parking, quiet area. Not close to anything, so you need a car. Can't speak to WiFi, since I used the hard-wired ethernet in my room. Only negative is that the hot items in the breakfast buffet are always lukewarm to cold. They put far too much out for the number of diners,... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you very much for taking the time to share your thoughts. I'm not certain if you are the guest I spoke with one recent morning, but I wished to let you know that right after that discussion we have added another breakfast bar attendant and mandated a much closer watch on the quantity of hot food set out. The... More 

Sparwood, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I attended this hotel while on business June 29. The staff were very friendly and everything was as it should be. Comfortable beds air conditioning and a great breakfast all included. The fitness room is quite small and was pretty hot. I did use the treadmill and it worked well.

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Houston, Texas
Level Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Its a standard Holiday Inn Express. Rooms were clean and comfortable. Located near the Surrey city center with food and restaurants. The front desk was friendly and welcoming. Car parking available on the premises. And its priced much lower than other Holiday Inns in Vancouver - if you have a car, its a good place to stay.

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North Saanich, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2015

This was just a one night stay, but both my husband I were very impressed. The employee who greeted us was very friendly, helpful and courteous. I am regretting that I didn't make a note of his name. But I am sure you can look it up and comment him. Our rooms was clean and well appointed and the bed... More 

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Lewiston, Idaho
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

The hotel is conveniently located off the highway but not so close that one hears highway noise. The front desk staff were excellent--very personable and full of local information regarding ferries, et cetera. The room was large and had windows that could be opened, especially nice since the back part of the hotel is surrounded by trees and catches breezes.... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

We're so sorry about the sauna, previous guests believed it to be a steam sauna and poured water on the rocks...thus shorting it out. It is a dry sauna as the signs above it explains, however it may have been a translation error. We are awaiting parts and will have it up and running soon, hopefully we will see you... More 

Edmonton, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 18, 2015

I stay at Holiday Inn's all the time, in various locations. This location is consistent with the level of quality I have come to expect at Holiday Inn. The wifi works well, better than many other locations. Good access to the highway, although, if you plan to travel to Vancouver expect 45+ mins with average traffic.

Was this review helpful? Yes 1
Cheryl_N_GM, Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for mentioning the WIFI, we're quite proud of the level of service we are able to deliver in that very important aspect of our guests' stay! The travel time to downtown Vancouver really does fluctuate depending on when you need to go, avoiding rush hour will save 15 minutes or more. We are thrilled more and more guests... More 

Adelaide, Australia
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 16, 2015

I normally stay in Downtown while in Vancouver but a late requirement to travel at the time of the Women's Soccer World Cup meant we had little choice. The drive into downtown is not too bad if you time it to miss the commuter traffic. We booked King Size rooms and they were excellent. Large, comfortable, quiet, well appointed and... More 

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Telkwa, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 13, 2015

This value chain is utilitarian for the business traveller. The rooms are clean and I got a good nights sleep. The only thing I missed here was a restaurant. It's a few very long blocks to anywhere if you don't have a car. The breakfast buffet is ok but if you're travelling solo and don't want to walk alone at... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

We're very happy to read that you enjoyed a good night's sleep and found our facilities clean and comfortable, those are two of the most important things we must deliver to all our guests! Thank you for taking the time to share your kind words. I wish to share some information about our brand(s) in hopes it not only assists... More 

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