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Holiday Inn Express & Suites Surrey

2.5 of 5 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
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Certificate of Excellence 2014
Holiday Inn Express & Suites Surrey
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Holiday Inn Express & Suites Surrey
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159 reviews from our community

Traveler rating
    74
    57
    19
    5
    4
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61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
104 reviews 104 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed at this location several times while on business in the area. While HIE is a more basic hotel offering, this location has consistently clean and comfortable rooms. The staff really sets themselves apart, very friendly and always ready to offer suggestions or directions for the local area.

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vernon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I read some of the reviews and was surprised i found this hotel excellent traveled business but also had daughter baby and elder mother front desk was personable extremely helpful and i enjoyed my stay clean rooms and very nice breakfast i travel alot and was surprised at the variety of breakfast items i would stay here again. I would... More 

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Surrey, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Holiday Inn is just a small step up compared to the Coast Surrey Guildford Hotel across the street - their breakfast is better than the other hotel is offering. It's also more expensive. For the rest ... what can I say. Same flat screen tv, same small fridge, same small coffee maker, same not-really-drinkable-coffee in your room. The room... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I don't think any business wishes to be considered "just" a business, it appears by your experience more effort is needed to impress. We appreciate you sharing your thoughts and experience and thank you for taking the time to do so, your review will provide inspiration to go that extra mile in order to earn a better than average review.... More 

Wilmington, Delaware
Top Contributor
126 reviews 126 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 20, 2015

This property is conveniently located off a major route. However, the route has a toll bridge, so it is cheaper to select a less direct route to get to surrounding areas like Vancouver. The staff are generally not very helpful, other than the female there during the evening. The guys there during the day are not forthcoming with extra supplies... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I honestly am in shock, "friendly and helpful" are two of the top comments I get from our guests regarding our staff. I am so very sorry that your experience was in such contrast to the normal great service our guests have come to appreciate and expect! Please know that this will be thoroughly researched as I cannot imagine what... More 

Edmonton, Canada
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 9, 2015

We were down on the coast to celebrate with family. We found this hotel centrally located between all the places we had to go. It is also very close to the Guilford Mall and several restuarants. It is located right off the hwy 1. Easy to get all over the cities. Surrey, Langley, Delta, New West, Vancouver or the island... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Your kind words truly made us all smile, thank you so very much for the 5/5 rating and sharing your great review! This was the best way to kick off 2015 and inspires all of us further to strive to always deserve this heart-warming commendation. We hope to see you again very soon! Cheryl N General Manager More 

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed at this property for 6 days/nights over the Christmas Holidays. We were greeted at check-in by a very pleasant and accommodating front desk manager who ensure we had the best possible room selection. Every staff member we encountered was equally pleasant. We were treated to a small gift bag at our door Christmas morning with a card, chocolates... More 

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Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 21, 2014

We stayed here for 4 nights to use as a base for exploring Vancouver. The hotel served its purpose for that although you would not contemplate staying here without a vehicle. That being said, the extensive Guildford Town Centre is a short drive up the road and the freeway to Vancouver and other parts is just a couple of minutes... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While a note may not have been sent home, we appreciate you taking the time to write here on Tripadvisor. It is important to us that our guests share their experience, and we thank you. It is great to read that you appreciated the central, convenient location we are in from which to explore all the Lower Mainland has to... More 

Toronto, Canada
Top Contributor
109 reviews 109 reviews
66 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed November 11, 2014

Excellent staff & customer service. Good location but as I think some reviewers commented, getting out of this hotel and making a left is quite the danger - be careful and be warned it could be lengthy. Located close to highways and also big shopping centre. Comfortable beds and clean room. In another year though I can see an update... More 

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Brisbane, Australia
Top Contributor
133 reviews 133 reviews
23 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 4, 2014

We picked up a hire car from Vancouver airport in the evening and just wanted to get a few miles under our belt so we'd be near the highway to head off on our trip through the Rockies the next morning and not have to contend with rush hour traffic in the city. This hotel was a stone's throw from... More 

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Youngsville, Louisiana
Top Contributor
130 reviews 130 reviews
42 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 30, 2014

We enjoyed our stay here. The room was clean and the beds were comfortable. They served a nice breakfast and staff was very friendly and helpful. It is very close to a main north-south highway. Would recommend this hotel.

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Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#4 Family Hotel in Surrey

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