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Holiday Inn Express & Suites Surrey

2.5 of 5 15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada
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Holiday Inn Express & Suites Surrey
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Holiday Inn Express & Suites Surrey
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156 reviews from our community

Traveler rating
    73
    56
    18
    5
    4
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60
29
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Top Contributor
117 reviews 117 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is conveniently located off a major route. However, the route has a toll bridge, so it is cheaper to select a less direct route to get to surrounding areas like Vancouver. The staff are generally not very helpful, other than the female there during the evening. The guys there during the day are not forthcoming with extra supplies... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I honestly am in shock, "friendly and helpful" are two of the top comments I get from our guests regarding our staff. I am so very sorry that your experience was in such contrast to the normal great service our guests have come to appreciate and expect! Please know that this will be thoroughly researched as I cannot imagine what... More 

Edmonton, Canada
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were down on the coast to celebrate with family. We found this hotel centrally located between all the places we had to go. It is also very close to the Guilford Mall and several restuarants. It is located right off the hwy 1. Easy to get all over the cities. Surrey, Langley, Delta, New West, Vancouver or the island... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Your kind words truly made us all smile, thank you so very much for the 5/5 rating and sharing your great review! This was the best way to kick off 2015 and inspires all of us further to strive to always deserve this heart-warming commendation. We hope to see you again very soon! Cheryl N General Manager More 

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property for 6 days/nights over the Christmas Holidays. We were greeted at check-in by a very pleasant and accommodating front desk manager who ensure we had the best possible room selection. Every staff member we encountered was equally pleasant. We were treated to a small gift bag at our door Christmas morning with a card, chocolates... More 

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Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 21, 2014

We stayed here for 4 nights to use as a base for exploring Vancouver. The hotel served its purpose for that although you would not contemplate staying here without a vehicle. That being said, the extensive Guildford Town Centre is a short drive up the road and the freeway to Vancouver and other parts is just a couple of minutes... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While a note may not have been sent home, we appreciate you taking the time to write here on Tripadvisor. It is important to us that our guests share their experience, and we thank you. It is great to read that you appreciated the central, convenient location we are in from which to explore all the Lower Mainland has to... More 

Toronto, Canada
Top Contributor
108 reviews 108 reviews
66 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed November 11, 2014

Excellent staff & customer service. Good location but as I think some reviewers commented, getting out of this hotel and making a left is quite the danger - be careful and be warned it could be lengthy. Located close to highways and also big shopping centre. Comfortable beds and clean room. In another year though I can see an update... More 

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Brisbane, Australia
Top Contributor
133 reviews 133 reviews
23 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed November 4, 2014

We picked up a hire car from Vancouver airport in the evening and just wanted to get a few miles under our belt so we'd be near the highway to head off on our trip through the Rockies the next morning and not have to contend with rush hour traffic in the city. This hotel was a stone's throw from... More 

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Youngsville, Louisiana
Top Contributor
130 reviews 130 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 30, 2014

We enjoyed our stay here. The room was clean and the beds were comfortable. They served a nice breakfast and staff was very friendly and helpful. It is very close to a main north-south highway. Would recommend this hotel.

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Lac du Bonnet, Canada
Top Contributor
60 reviews 60 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 22, 2014

HIE Surrey was a great location for us - good access to the highway and ferries and also not too far from friends we visited while on our way to Vancouver Island. Our priorities are having a room that is clean and comfortable and this hotel certainly lived up to the standard we expect from Holiday Inn. We were greeted... More 

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Ottawa, Canada
Top Contributor
61 reviews 61 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 18, 2014

Holiday Inn Express and Suites Surrey delivers what is expected of the brand throughout North America. The location is close to the Trans Canada Highway, so access to the lower mainland is easy. Access to the city of Vancouver is primarily by way of the new Port Mann toll bridge. The immediate area of the hotel is bereft of other... More 

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Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

We truly appreciate your kind words and we're pleased that we did not disappoint you. It looks like we need to work harder the next time you stay with us in order to exceed your expectations as that is our mission. We wish you safe travels and hope to see you again soon! More 

Oregon
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 8, 2014

This hotel is right inline with most other Holiday Inn Express hotels. Nothing fancy but it is quiet and set up to be able to get some work done from your room. Parking is a little tight but no issues other than that. Would definitely stay again.

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Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#4 Family Hotel in Surrey
#4 Romantic Hotel in Surrey

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