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Coast Surrey Guildford Hotel

104 Ave 158 Street | Exit #50 on Hwy 1 at 160th St, Surrey, British Columbia V4N 5C2, Canada (Formerly Ramada Hotel & Suites Surrey Guildford)
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Coast Surrey Guildford Hotel
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Coast Surrey Guildford Hotel
Coast Surrey Guildford Hotel
Coast Surrey Guildford Hotel
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53 reviews from our community

Traveler rating
    17
    18
    9
    4
    5
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21
13
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kelowna
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 12, 2015

Stayed for one night and that was enough. The hotel was doing renovations there was drywall dust and drywall mud all over the carpet in the hallway. There were wires hanging out of the walls. Did not feel safe as didn't know if the wires were live or not. You would think that they would renovate one floor at a... More 

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Surrey, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 5, 2015

We relocated from Quebec to BC and the company that brought our stuff here managed to take more than 3 weeks to do that, so we had to stay in a hotel for much longer than we were planning to. After a couple of days in the hotel situated on the opposite side of the road (Holiday Inn) we moved... More 

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Calgary, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

I stayed here with provincial athletic teams (3 teams,55 people in total) and the hotel did a wonderful job of accommodating us all and making sure there was enough food at the breakfast. The new restaurant is a lot better than the previous abc country.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2014

So I had stayed at this hotel and paid for a suit with a couch, and King sized bed when I had arrived we got a very small room at an expensive rate. I stayed at this hotel several times before so I am aware that the room was much smaller and we were not given what we were told.... More 

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CoastSurrey, Manager at Coast Surrey Guildford Hotel, responded to this review

Hello ashhhh108, We do care about the quality of service of our hotel and each of our guests are treated with most respect that we would never ever ignore an email especially of an unsatisfactory stay. If you could please forward that email to j.tee@coasthotels.com i'd be more than happy to attend to it as it may have just been... More 

Surrey, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2014

I booked this through an online booking that was paid in full before I stayed. One of the reasons i chose the hotel is my familiarity with the chain and the fact it said I would not have to pay a deposit. When I arrived at the hotel I was asked for a credit card and I asked if it... More 

Was this review helpful? Yes 2
CoastSurrey, General Manager at Coast Surrey Guildford Hotel, responded to this review

Dear Twasney, I'm so sorry for the awful experience you had with the restaurant and the disappointment you encountered at the front desk. It is our hotel policy to ask for a $200 security deposit, which is in a form of a credit card pre-authorization. The funds are actually not charged, but just held and after check out, when no... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2014

Needs upgrading to the room we had. .. Alright for the night .. But not up to our usual standards... We have stayed here several years ago and had enjoyed the outdoor pool and it's location just off trans Canada... And near Guilford mall .. The staff were helpful and friendly but the room sucked this time...There is a restaurant... More 

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CoastSurrey, Manager at Coast Surrey Guildford Hotel, responded to this review

Dear Leslie S, Thank you for your feedback. I'm very sorry that this time around we did not meet your expectations. I'm pleased to inform you though, that we are renovating our guestrooms and in fact working on a mock - room right now. Please let me know if you'll be back in the area and I'll be sure to... More 

Portland, Oregon
Top Contributor
68 reviews 68 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 2, 2014

We came over from Salt Spring Island on our way to Kelowna and stopped here for a night. It's very close to the freeway, so we could get on our way quickly in the morning. Rooms are ok, nothing fancy. Bed was ok. We had a dog friendly room and the first thing you see is a lot of stains... More 

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Calgary
Top Contributor
56 reviews 56 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 31, 2014

As the title suggests, we stayed here while at a soccer tournament. By way of context, we stay at many soccer hotels and motels. We also travel to many very nice hotels. This hotel is poor. The rooms are not soundproof. We were awakened a number of times by discussions in the corridor that were not contained by the door--we... More 

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CoastSurrey, Manager at Coast Surrey Guildford Hotel, responded to this review

Dear Calgaryfamilyof5, Apologies for a number of maintenance issues you had during your recent stay. I am looking into this and will be sure to let our maintenance personnel be on top of things. Part of our renovation plan this coming winter season is to change mattresses. Although we still have some thin mattresses in our guestrooms, I can assure... More 

Kamloops, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 26, 2014

Got this hotel last minute after fleeing a disaster hotel. It was about $15 more per night than our previous hotel but SO much better quality. Had no problems with service, room was updated and very clean. The hotel is right off the highway from a main exit and was easy to find. I would stay here again if I... More 

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Calgary
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

Pros: Great location. Ok room (suite). Average. Friendly staff. Very good gym for a hotel of this size. Decent price. Decent dinner (and price) at the attached pub (White Buffalo). Comfy bed. Cons: Very very poor kitchenette. No range, no pots or pans, no can opener. Only a fridge, microwave, sink. No table. Minimal plates etc.. Very dirty outdoor hot... More 

Was this review helpful? Yes 1
CoastSurrey, General Manager at Coast Surrey Guildford Hotel, responded to this review

Dear Damian C, Thank you for your feedback. We are pleased to inform you that the hot tub is in the process of being re-tiled and should be back in service a week from now. As for your other concerns, I have brought the issue of quality to the restaurant owners so they can improve on the food being served.... More 

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