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Pacific Inn Resort and Conference Centre

1160 King George Highway, Surrey, British Columbia V4A 4Z2, Canada
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Pacific Inn Resort and Conference Centre
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Ranked #13 of 21 Hotels in Surrey
A recent review
5 of 5 stars reviewed 3 days ago
natmag70
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231 reviews from our community

Traveler rating
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    37
    31
    67
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67
50
9
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • All months
    (231)
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    (71)
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    (45)
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    (37)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I was very impressed with this hotel. The front desk clerk Cat was outstanding, and helped me with getting a fridge for our room. The hot tub was awesome it was like being in a grotto. The room was fine as well. The tv was great and had a good channel selection. The beds were ok nothing luxurious, but ok.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Had to evacuate all our rooms at midnight after discovering bedbugs in all our rooms. They offered to put us in a suite but we discovered bedbugs there as well! The frustrating thing is that they knew of the infestation beforehand. The place is so dirty!

Was this review helpful? Yes 1
Vancouver, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Used to enjoy bringing the kids and staying for the weekend. Pool was warm and it felt tropical. Pool is now ice cold, locker rooms smell like mold and stink, and the hot tub is murky with urine. Ugh. What is happening to management overseeing things? What a shame to watch it steadily deteriorate.

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The lobby seemed nice enough, but when we got to our room I was shocked. Cobwebs on the ceiling, broken security latch, broken curtains. Beds were hard and paint was badly touched up. Some of the new furniture looked out of place with the peeling wall trim and dingy fixtures. Bathroom was unpleasent. When we complained they upgraded our room... More 

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Shawnigan Lake, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Loved staying at this hotel, sure its dated but paint color does not make it a great hotel, the staff does! ( I have stayed at other fancy 5 star hotels and had horrible stays) We checked in and Cat was awesome we had complimentary breakfast and our server Jean was amazing ,funny and on the ball. They even had... More 

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Victoria, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It was a bit of a shock checking in here. First they told us that we were too early and couldn't check in. Then they said we could check in but would have to pay half a night's charge to do so. We said we'd wait and asked them to hold our bags while we did. At this point the... More 

Was this review helpful? Yes 1
Province of Venice, Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

Good location and easy to get back and forth to with business in and around town. I've been here several times with family in tow and we've always had a great time. Alizon at the front desk was great, we all liked her. In fact all the staff are great and always treat you well. I think they all take... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

This is the second or third time I’ve stayed at the Pacific Inn. Conveniently just across the border, we stay whenever my husband & I go to visit friends. The rate is always affordable, & the pool is open pretty late to enjoy after dinner. The front desk staffs on weekends, Alizon & Cat, are friendly, & always go out... More 

Was this review helpful? Yes 1
Fredericksburg, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

The room was clean and large; everything worked and the shower was wonderful; the staff was great even a a late hour check in ... thanks Katt the location so close to the Peace Arch border crossing made it for me ( very late arrival ) a very good choice for arriving in Canada, settled and ready for Vancouver /... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

AC didn't work at all in our room 220 also the ice machine outside our room was very loud. Also in our room there was some thing on the wall by the closet mirror looked like food or some thing. Thought it was very strange that there was no screen on the window. Sadly pool was broken when we came.... More 

Was this review helpful? Yes 2
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