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Pacific Inn Resort and Conference Centre

1160 King George Highway, Surrey, British Columbia V4A 4Z2, Canada
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Pacific Inn Resort and Conference Centre
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Ranked #14 of 21 Hotels in Surrey
A recent review
5 of 5 stars reviewed yesterday
Alexis M
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224 reviews from our community

Traveler rating
    47
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    37
    28
    66
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63
49
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38
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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  • Spanish first
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  • All months
    (224)
  • Mar-May only
    (64)
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    (78)
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    (45)
  • Dec-Feb only
    (37)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is the second or third time I’ve stayed at the Pacific Inn. Conveniently just across the border, we stay whenever my husband & I go to visit friends. The rate is always affordable, & the pool is open pretty late to enjoy after dinner. The front desk staffs on weekends, Alizon & Cat, are friendly, & always go out... More 

Was this review helpful? Yes 1
Fredericksburg, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was clean and large; everything worked and the shower was wonderful; the staff was great even a a late hour check in ... thanks Katt the location so close to the Peace Arch border crossing made it for me ( very late arrival ) a very good choice for arriving in Canada, settled and ready for Vancouver /... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

AC didn't work at all in our room 220 also the ice machine outside our room was very loud. Also in our room there was some thing on the wall by the closet mirror looked like food or some thing. Thought it was very strange that there was no screen on the window. Sadly pool was broken when we came.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Overcharged by $90 US.  We were told the overcharge was due to who we booked through. At no time did we believe we were booking through a mafia agent. Our first room had non functioning A/C, and our five year old discovered what "Pet-friendly" meant when she stepped in a puddle of urine soaking into the carpet.  In sock feet... More 

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

We checked in for two nights into a traditional room, we found the room was basic with outdated furnishings. The bed was extremely hard and not comfortable at all. We let the front desk staff know. So, we were offered to switch rooms, only to be moved to an atrium room that had a non functioning air conditioner. We ended... More 

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Kat M, Guest Relations Manager at Pacific Inn Resort and Conference Centre, responded to this review

On behalf of the Pacific Inn Resort and Conference Center, I would first like to thank you for taking the time to review our services. It is extremely disappointing to hear that you encountered a number of issues with the rooms for the duration of your stay. Air conditioning in all of our rooms is checked regularly by our maintenance... More 

Victoria, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights on business. The hotel is in dire need of updating. The rooms are worn, the mattress was hard and sunken, the furniture is old and the bathrooms are not very clean. The room I was in had an adjoining door to the next room which was occupied by a family with a mother and teenage... More 

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Kat M, Guest Relations Manager at Pacific Inn Resort and Conference Centre, responded to this review

On behalf of the Pacific Inn Resort and Conference Center, I would like to thank you for taking the time to review our services. It is most disappointing to hear that your stay with us was less than enjoyable. It is unfortunate that your neighboring guests were causing a disturbance during the duration of your stay. Had this been brought... More 

Surrey, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Alizon and Cat helped make the entire stay cation memorable. Though we had some minor issues at check in, they were both able to make sure we were well taken care of. The pool and restaurant are beautiful and help make it feel like you are not in Surrey, BC!

Was this review helpful? Yes 1
Kat M, Guest Relations Manager at Pacific Inn Resort and Conference Centre, responded to this review

On behalf of the Pacific Inn Resort and Conference Center, I would like to thank you for taking the time to review our services and provide us with feedback. It is wonderful to hear that our front desk staff were able to assist you in sorting through any issues so you were able to have a enjoyable stay with us.... More 

British Columbia, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I did not stay in a room here, but I have attended a large function and dined here. The reception room for the function was shabby and dimly lit. The organizers of the function used outside caterers for the food so I cannot give any indication of what their catering facility is like overall, but the one time I did... More 

Was this review helpful? Yes
Kat M, Guest Relations Manager at Pacific Inn Resort and Conference Centre, responded to this review

On behalf of the Pacific Inn Resort and Conference Center, I would like to thank you for taking the time to review our services. It is unfortunate to hear that your experience with us was less than enjoyable. We do pride ourselves on the excellent reputation our event planning and banquet department has built within the community. Some of our... More 

Vancouver, Canada
Top Contributor
81 reviews 81 reviews
26 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I decided to travel with my 6 yo daughter around the South Surrey and White Rock area and decided to look for a place to stay overnight. We heard from dome locals that a hotel called the Punk Palace was do fun! Never heard about this place and after a quick Google found out that the real name was the... More 

Was this review helpful? Yes 3
Kelowna, Canada
Top Contributor
188 reviews 188 reviews
75 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We travel with our pet and were given a "pet friendly room" at an additional cost of $20. This room was at the end of the corridor and had never had one bit of TLC in a long time. Bathroom: ceiling fixture was missing its cover. Door had a small puncture in it. Entrance carpet: had a hole the size... More 

Was this review helpful? Yes 1
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