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Sheraton Vancouver Guildford Hotel

#9 of 18 Hotels in Surrey
Certificate of Excellence
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15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
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Sheraton Vancouver Guildford Hotel
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Vancouver Guildford Hotel
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Gibsons, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2013

We spent one night at the Sheraton Guildford. Very comfy beds! Great pillows! The room was spacious and clean. We had the breakfast buffet - something for everyone there, and good service, too. My only quibble is that a mini-fridge in the room would be nice; otherwise we are very satisfied.

Helpful?
1 Thank Claire F
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for your review. We do have upgraded room types with fridges and microwaves. They are our corner rooms which a larger, with king size Sweet Sleeper beds and with Queen pull out. Be sure to book one for your next stay. Ryan Ryan Matheson Director of Sales & Marketing More 

KelownaBC
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 21, 2013

Stayed at this property for one night prior to a early am flight in Vancouver (drove in from Kelowna) and stay was fantastic. The location is easy to find, check in smooth and great service/staff. Rooms were clean and comfortable. Parking was reasonable at $9/night underground and with easy access into building. Did not use facilities or wifi during stay.... More 

Helpful?
Thank MCulic
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

We're happy to be part of your travels. We look forward to your return. Enjoy your trip! Ryan Ryan Matheson Director of Sales & Marketing More 

Ottawa, Canada
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 20, 2013

This property is located about 3 minutes off Highway 1 just across the Fraser River in Surrey. Guildford Mall is across the road and the Surrey Campus of SFU is within walking distance. Lots of fast food nearby is that's what you are interested in. Easy access back to the highway - I stay here when I have business both... More 

Helpful?
1 Thank Howard S
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Glad you're staying with us, as it seems you know the area well! We look forward to your next visit, safe travels! Ryan Ryan Matheson Director of Sales & Marketing More 

Florida, USA
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed October 15, 2013

I stayed here recently for a few days and was very impressed with the overall quality of the property. Service outstanding and considerate, from front desk to housekeeping, Nicholas and Corina in the lounge. I had a mountain view room. If you like to work out, they have a power plate in the gym, nice to see something different. The... More 

Helpful?
Thank SJ2007
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for recognizing our team for the service, we'll be sure to give everyone a pat-on-the-back for you. Also, it's great that you noticed the power plate in the Sheraton Fitness center as it does give guests something new to change up your workout. Come back soon, safe travels! Ryan Ryan Matheson Director of Sales & Marketing More 

Montreal, Canada
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 13, 2013

Spent 5 nights here on a recent business trip to the West Coast. Clean with great polite and efficient staff with very good restaurant and bar. This place is well located with a half hour of the airport, downtown and great value for money. Quite a few very good restaurants within walking distance from the hotel if you want variety... More 

Helpful?
Thank skibumal
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Glad you enjoyed your stay and the Guildford area. Thanks for the great review, safe travels! Ryan Ryan Matheson Director of Sales & Marketing More 

Pincher Creek, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 11, 2013

This hotel is remarkably well maintained. It is always clean has been updated several times over the years I have stayed there. The public rooms are well appointed and the guest rooms are large and very comfortable. As a business traveller, I stay there monthly and the few times I encountered problem was pleased to see it resolved immediately. I... More 

Helpful?
Thank Brian M
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for writing this review, we were exciting to have your group visit us twice in one year! We're glad you felt at home, please stay with us often! Ryan Ryan Matheson Director of Sales & Marketing More 

Chilliwack, Canada
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 8, 2013

We recently attended a major convention at the hotel. This is the 2nd time we've been there in just over a year. Wow, we walked in and the bell hop recognized us right away. And the staff in the restaurant also recognized us. I commented on how friendly and professional the staff members are at the hotel. Their reply was--"that... More 

Helpful?
Thank SEASPREE
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for staying with us... we hope to see you again soon! Ryan Ryan Matheson Director of Sales & Marketing More 

Toronto, Canada
Level Contributor
149 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed September 24, 2013

because of my LT Plat status I got a very nice u/g to a suite on the 21st floor. Nice mountain views, big tub...pretty nice. Bar gets decently filled at night and the food in the resto isn't bad. My only complaint is the rather tuetonic service (or lack there of) in the club lounge - so i jjst walked... More 

Helpful?
2 Thank Margesmister
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for staying with us and taking the time to write a comment. We'll look into the service levels and quality of our Club Lounge Staff. Safe Travels! Ryan Ryan Matheson Director of Sales & Marketing More 

Vancouver, BC
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed September 15, 2013 via mobile

Stayed two nights with three rooms for business. Found the check in agent officious and nit-picky about enforcing arbitrary and trivial rules. My request for three king rooms near each other on a high floor was initially adamantly denied (I am SPG Platinum and was willing to forego my upgrade to a suite for this). My request was finally fulfilled... More 

Helpful?
1 Thank tjk1976
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for writing about your experience with us. We're glad that these items were addressed while you where on-site. Let us know when you're in the area on business again. Ryan Ryan Matheson Director of Sales & Marketing More 

Kelowna
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 9, 2013

This August we stayed at the Sheraton Guildford Hotel for three nights. As a Life Time Gold SPG member I still had to pay forty dollars more per night to be upgraded to club level expecting the usual selection of buffet hot items for Breakfast and Evening hors d'oeuvres. What a disappointment - One hot bite size evening hors d'oeuvres... More 

Helpful?
3 Thank KelownaRon
Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

I appreciate your comments, thanks for writing in such detail. We have done pool maintenance and since been passed by the health inspector, and we a re look into enhancing the furnishings in the pool area. We're glad that you receive great service from the front desk staff. Ryan Ryan Matheson Director of Sales & Marketing More 

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