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All 20 Surrey hotels

Sheraton Vancouver Guildford Hotel

3.5 of 5 Hotel   |   15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada (Guildford)
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74%
Ranked #9 of 20 hotels in Surrey
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199 people have reviewed this hotel

Traveler rating
    62
    86
    31
    10
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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There are newer reviews for Sheraton Vancouver Guildford Hotel
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Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2014

Great rooms Comfy beds nice linens great pillows Lovely decorated rooms. Great value for $. Secure safe parking. Walking distance 3 blocks to fab huge mall Will stay again. Room service great and kids loved the mini ketchup bottles. Great stay!!

Was this review helpful? Yes
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Lesliegrabove, Thank you for your post. On a clear day it is certainly a beautiful view of the Coastal Mountains from Whistler to Mount Baker. I appreciate your observations concerning our hotel rooms and thank you for your feedback on the room service and shopping experience. We have a new value added shopping package that we have recently developed... More

Vernon, Canada
Top Contributor
90 reviews 90 reviews
7 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 28, 2014

We took this hotel because of a blind bid on Priceline. We ended up with a room on the 9th floor facing kind of North East - I think the hotel sits kind of diagonal on the lot. The view was great. We had a king bed and the room was very clean. However, we didn't have a fridge, you... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Darren_in_BC, Thank you for your comments concerning your recent stay. In response to your observations ,we have recently installed refrigerators and microwaves on two floors of guest rooms that are available to our guests on a request basis. We have also purchased a shuttle bus which operates a free service from the hotel to the King George Skytrain Station... More

Nashville, Tennessee
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 27, 2014

This is a nice place. We stayed here since it was a better deal with Starpoints. In retrospect, I would stay closer to downtown if we went back. This is nothing against the hotel though.The front desk was very helpful in working out an issue with another reservation. Great place as long as you're not there for touristy stuff.

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Calgary, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 23, 2014

My son's soccer team stayed at this Sheraton during a tournament. I would have given rating of "excellent" if it weren't for the horribly inedible breakfasts included in our stay. First the good: Beds are super comfortable - pillows are amazing! Staff is very kind and helpful (unless it is regarding breakfast, but I digress) - my son forgot his... More

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 21, 2014

The front staff at this hotel was amazing...very accommodating and genuinely helpful. The rooms were extremely clean and the beds very comfortable. We ate at this restaurant and the food was delicious as well.

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Miami, Florida
Top Contributor
111 reviews 111 reviews
20 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed May 21, 2014

The rooms were nicely furnished, clean and comfortable. The staff was extremely friendly and helpful. Enjoyed a really comfortable king bed. Attractive lounge on the main floor with TVs for the sports fans, as well as efficirent friendly service. Didn't make use of them, but there are other spots for activities such as the pool, fitness centre and hot tub.... More

Was this review helpful? Yes
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear JuanAndOnly, Thank you for taking time in writing this review. We are very delighted to hear that you had a great stay with us. On a clear day it is certainly a beautiful view of the Coastal Mountains from Whistler to Mount Baker. I appreciate your observations concerning our hotel rooms and thank you for your feedback on our... More

Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2014

busy hotel with a great lobby area; rooms are lovely; food is great. I was here for the the Surrey International Writers Conference so many, many people crowded the lobby area and meeting rooms. Service staff in the banquet area are wonderful.

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Surrey
Top Contributor
179 reviews 179 reviews
68 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 25, 2014

I like this hotel. Nice new rooms, hot tub, swimming pool, fitness center, onsite restaurant that always serves great food including a very good breakfast. Location is in North Surrey just off Highway One, easy access to Guildford Shopping Center. Skytrain is not close, but the bus that takes you there is on the same street. I recommend this place... More

Was this review helpful? Yes 1
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear yvrtravelguy, Thank you for your recent review and your comments about the suite temperature. All our thermostats are preset to a range of 18C to 22C for both heating and cooling. This is mainly for energy efficiency. If you do find the suite temperature either too hot or too cold, you can call the front desk and we will... More

Vancouver Island, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2014

A comfortable stay with our youth team. Rooms were comfortable and clean with supportive beds great location with amenities close by. Staff were friendly and willing to help. The boys enjoyed the room service breakfast.

Was this review helpful? Yes 1
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear 523sunandmoon, I appreciate hearing from parents and sports team participants, and in particular comments concerning our sports breakfast. We are currently modifying our sports breakfast to better meet the needs of athletes and coaches. We are very delighted to hear that you had a great stay with us. We hope to see you again the next time you visit... More

Seattle, Washington
Top Contributor
56 reviews 56 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 31, 2014

We stayed at the Sheraton Guildford for two nights. The room and the bed were very comfortable and clean. The staff was very pleasant and helpful whether it was staff in the restaurant, housekeeping or the valet. We had some difficulty understanding a couple of the people at the front desk, but there were a couple of others who were... More

Was this review helpful? Yes
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear JLWells, Thank you for your valuable feedback with your experience with our front desk staff. I apologize for the difficulties in the communication with our front office team. I was wondering, if you have the time, you could email me and let me know what improvements can be made. It would help us greatly. My email is john.kearns@sheratonguildford.com Sincerely... More

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Additional Information about Sheraton Vancouver Guildford Hotel

Address: 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Guildford Hotel 3.5*
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Also Known As:
Sheraton Surrey
Surrey Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Surrey
Hotel Class
Official Description (provided by the hotel)
Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more   less 
Number of rooms
279

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