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All 20 Surrey hotels

Sheraton Vancouver Guildford Hotel

3.5 of 5 Hotel   |   15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada (Guildford)
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72%
Ranked #9 of 20 hotels in Surrey
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
523sunandmoon Vancouver Island, Canada
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180 people have reviewed this hotel

Traveler rating
    55
    76
    29
    10
    10
See reviews for
40
31
8
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Vancouver Island, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A comfortable stay with our youth team. Rooms were comfortable and clean with supportive beds great location with amenities close by. Staff were friendly and willing to help. The boys enjoyed the room service breakfast.

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Seattle, Washington
Top Contributor
51 reviews 51 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton Guildford for two nights. The room and the bed were very comfortable and clean. The staff was very pleasant and helpful whether it was staff in the restaurant, housekeeping or the valet. We had some difficulty understanding a couple of the people at the front desk, but there were a couple of others who were... More

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Parksville
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed here for a hockey tournament in Maple Ridge. There were a number of teams staying at the hotel yet it was very quiet. We were never disturbed by noise. Beds were comfortable and room amenities very good. This hotel exceeded my expectations after a few other recent hotel stays in overpriced properties. They hosted a sports breakfast... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Thank you for posting a fantastic comment! We look forward to seeing you on your next stay. I appreciate your comments concerning our breakfast offer and would like to discuss your thoughts on improving our team breakfast when you are back the next trip. Safe travels! John Kearns More

Whitehorse, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

Wow... I travel at least 4-5 times a year and this Sheraton has given me the least favourable visit. I just came back from the Sheraton at Niagara Falls and that was a nice experience. I have stayed at Fairmont / holiday inn / Sutton Place / Hilton! Never have I had an experience like this hotel. Started with booking.... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

I apologize that our front desk was not responsive to your needs. We have taken this experience off line for discussion with you. I trust that our Guest Service Manager, Damond has addressed your concerns with credit card requirements for incidentals as well as our offer of settlement with respect to cleanliness of your room. We are sorry that you... More

San Francisco, California
Top Contributor
60 reviews 60 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights this past weekend and was pleasantly surprised. We booked and received a corner King suite which had a mountain view There was still some snow on the mountain tops so when the clouds cleared it was nice to see the snow. The room was very good size with a little couch which can open up... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Thank you for your post. On a clear day it is certainly a beautiful view of the Coastal Mountains from Whistler to Mount Baker! I appreciate your observations concerning our hotel rooms and thank you for your feedback on our new free wifi. We are testing a new higher bandwidth and believe that will resolve your issues for your next... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

Decided to stay on town one more day to more calls in Surrey, this was a great place to stay the room was fabulous, clean, large, had great big leather chair in a perfect spot for viewing tv and awesome view of the city. It's a great place would recommend it anytime you are in Surrey

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

We are so happy to hear that you were very comfortable with our guest room. Often our guests observe that they wish to purchase one of these big leather chairs for their home. We thank you for staying with us and look forward to welcoming you back soon. Cheers. John Kearns More

Prince George, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2014

This hotel is beautiful and great location if you want to travel around the Vancouver area but not stay in the busy downtown. Enjoyed all the bath amenities they put in ur room. Lots of lotions, shampoo, etc. Even a little shower loofa. I have nothing bad to say about our stay

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Amber M Thank you for taking time in writing this review. We are very delighted to hear that you had a great stay with us. We hope to see you again the next time you visit Surrey. John Kearns More

manitoba
2 reviews
2 of 5 stars Reviewed January 30, 2014

We booked this hotel because we were told when we booked that we could get adjoining rooms for our son. When we arrived we were informed they do their booking from a central booking place in Atlanta??? Who have no idea what this hotel is like . So we got here and our son was put on another floor. Basically... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear carmac8, We are sorry to hear that we were unable to fulfil your room type request for a Club Level adjoining rooms as we do not have any our Club Level. Regrettably the provincial regulations for our Club Lounge restrict the presence of minors during evening hours of service. I understand that our guest service manager reached out to... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 16, 2014

I have visited this hotel many years ago, and I gotta say, it has upgraded. I am not sure when that happened but it definitely upgraded. Front desk and restaurant staffs were friendly. Left after one night but next time i would like to visit the spa.

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Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for posting a comment. We look forward to seeing you again! Ryan Ryan Matheson Director of Sales & Marketing More

White Rock, Canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 14, 2014

I was lucky to be given a gift certificate here for a Christmas present. The facial, and pedicure were super. Anna (sorry I may have the ladies name wrong) was very nice, professional, and would certainly recommend this place, and her to anyone else. Parking as others have mentioned may be a problem, however I got a spot street level,... More

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Ryan M, Director of Sales at Sheraton Vancouver Guildford Hotel, responded to this review

Thanks for giving the Spa a review, I've forwarded your message on to their management. We look forward to having you return! Ryan Ryan Matheson Director of Sales & Marketing More

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Additional Information about Sheraton Vancouver Guildford Hotel

Also Known As:
Sheraton Surrey
Surrey Sheraton
Address: 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Surrey
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Guildford Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more   less 
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