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Sheraton Vancouver Guildford Hotel

#9 of 21 Hotels in Surrey
Certificate of Excellence
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15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
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Sheraton Vancouver Guildford Hotel
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Sheraton Vancouver Guildford Hotel
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285 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel on several occasions when I come to Vancouver on business and would highly recommend it. Staff are very freindly and hotel is very clean. There are several nearby restaurants is you dont want to eat at the hotel

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Bellevue, Washington
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Room was not exceptionally clean. Seem to need vacuuming. No refrigerator to put milk or sodas in. No place to lock your valubles , had to check them at front desk. Did have a swimming pool on 2nd floor. Restaurant was good but pricy. Had trouble adjusting air conditioning.

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5 of 5 stars Reviewed 1 week ago

I like the amenities and very friendly at the reception. Underground parking at the hotel it is patrolled 24 /7 , by security . Park outside the hotel and you might have issues with your car. Room was clean and spacious

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chandigarh india
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here from 22 jun to 24 jun 2015 for family vacations nice exteriors close to guildford mall and wallmart .booked 02 double bed Room though the room was spacious but lacking basic facilities i was surprised to see that no refrigrator was there in room when i called the guest relations they replied ..they have limited refrigrators in hotel... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a reservation through Hotel.com and within an hour called to cancel the reservation. I was told that they would contact the hotel and work to get the 1 night penalty removed however Sheraton Guildford Hotel is inflexible and unwilling to remove these charges. I understand standard policies, however there is always room to make exceptions and I feel... More 

Was this review helpful? Yes 4
Sherwood Park, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at this hotel while visiting Vancouver, SUCH AN AMAZING STAFF and absolutely stunning hotel! The rooms are spacious and very clean. Views are spectacular. Conveniently located to the mall and a lot of restaurants. We did have dinner at Fresh restaurant located right in the hotel, it was GREAT! Deserts were fantastic, Service was Excellent. Our... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unexpectedly unpleasant stay. The hotel is understaffed! I waited till 4:30pm before I could check in. The shower wall has black grout, and shower curtain is stinky. Some staff including those serving in the banquet were not too friendly. Even they do not make room daily, I did expect they would replenish the toiletries.

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The Sheraton Guildford is a decent hotel whose rates slightly exceed the level of services it provides. The rooms are clean and the building generally quiet. The pool is small and the gym adequate. Internet service is spotty (unless you pay for the upgrade) and supplies aren't always restocked. However, if you're visiting Vancouver on a busy weekend and nothing... More 

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New Delhi, India
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spoiled to the hilt by the east asian standard of larger brands the Sheraton is a rather large looking hotel with 21 floors. The lobby is pretty plain jane and the attached restaurant actually quite small and what would pass as the secondary cafe in most Asian properties. Service across Hotel is typical North American. Ie: multi tasked understaffed but... More 

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Rancho Cucamonga, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an excellent property, especially for the price. Rooms are really clean and newly furnished. The bar/restaurant downstairs is excellent, spacious and several T.V.'s. Best hotel I have stayed at in the Surrey area. I have stayed here multiple times and I havent seen the poorly maintained rooms discussed in another review. I mostly stay at Marriott properties and... More 

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