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Sheraton Vancouver Guildford Hotel

3.5 of 5 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
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Sheraton Vancouver Guildford Hotel
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Sheraton Vancouver Guildford Hotel
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242 reviews from our community

Traveler rating
    70
    113
    38
    11
    10
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51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Annapolis, Maryland
Top Contributor
71 reviews 71 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My first experience of the property was pulling up to the valet warm around to self parking which Was fine. Went to check-in and the Front Desk agent was warm and friendly. Went to the Club for apps and a drink and although small, the Club Concierge was amazing...Jolanna I think was her name...She was delightful and truly excluded amazing... More 

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Winnipeg, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Always return to this hotel at least twice a year and I'm always impressed with the service. The management does a great job training their staff. Whether in the restaurant or room service you truly feel special. Rooms are large although looking a little tired. Great fitness room and lots of underground parking. Very good value for the money paid.

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Funati Thank you for the positive comments concerning our Club lounge and customer service. Our public areas and Club Lounge will be receiving a facelift in the month of April and May and we hope this will complement the service levels you have experienced. We are anticipating guest room renovations commencing in the fall of 2015 and hope to... More 

Victoria, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hosted a training event at the Sheraton Guildford in mid-Dec and we were well looked after. The space for the event was well set up and the lunch received great reviews from participants. I stayed overnight and found the hotel's accommodation to be clean, comfortable and quiet. The staff can't do enough to help and the on-site restaurant was good.... More 

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Christina C, Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Dreve, Thank you for the post! I am happy to hear that you had a great experience with your meeting and hotel stay. We have had some positive comments regarding our recently renovated fitness facility so I appreciate your feedback. Safe travels and we look forward to seeing you again. Sincerely, Christina, Sales and Marketing Manager More 

Island of Hawaii, Hawaii
Top Contributor
96 reviews 96 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 27, 2014

Though it was not in the city center, the public transportation in Vancouver is so good that it is only a minor inconvenience. The room was lovely, the front desk people were exceptionally helpful. I have no complaints and would stay here again. Oh yes, and if you like mall shopping, a very nice one is right across the street.

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Christina C, Public Relations Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Diane A, Thank you for taking time in writing this review. We are very delighted to hear that you had a great stay with us. We hope to see you again the next time you visit Surrey. More 

Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2014

Our company party was booked at a golf course in Surrey and we all stayed at the Sheraton. The staff are awesome. The shuttle driver stopped so we could get some wine for our room for after our party and he was kind enough to bring it back to the hotel and we could pick it up when we returned... More 

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Christina C, Public Relations Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear wishingforsunandsand, Thank you for posting this fantastic review! We would love to host your Christmas party at the hotel next year! I appreciate your comment concerning the mini fridge. We do have rooms with mini fridges however they are available upon request. We look forward to seeing you again! Cheers. More 

Seattle, WA, USA
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 14, 2014

The Sheraton Guildford Hotel is an excellent place to stay in the suburban Vancouver area. It is conviently located not far from the US border crossing and downtown Vancouver. The rooms are comfortable. The food is good in the restauarant. I was there for a boardgame convention, and the hotel treated the convention well.

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Christina C, Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear DanSeattleWA, Thank you for your positive posting regarding our convenient location in the Vancouver area. We look forward to seeing you on your next stay! Sincerely, Christina Chan, Sales and Marketing Manager More 

Victoria, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 9, 2014

This Sheraton is average. Located within an easy walk to Guildford shopping center. When booking we asked for a room on a quiet floor, and they obliged. We had a nice view of the city and distant mountains. Our room was very clean. Parking is secure and not a bad price at $9.50 a night The heater in our room... More 

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear volunteeringTrinidad, Thank you for your post concerning the shopping conveniences you experienced with our location. I am sorry that your experience with Fresh Restaurant and the service was below your expectations. We have adjusted our staffing levels to offer better service to our guests. When you get a minute, I would appreciate getting an email from you what we... More 

Maple Ridge, Canada
Top Contributor
182 reviews 182 reviews
25 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed December 9, 2014

Not the first time I have stayed here over the years. The drop off is somewhat clumsy if busy. No one outside to assist, direct. The room is very nice, clean and comfortable. The problem......there were 8 Christmas parties going on with one, I am sure, on the 11th floor. It was brutally noisy in the hallway till 2am. Their... More 

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear OldCarGuy66Plymouth, I am sorry to hear that you had a poor sleep experience with us. Although we try to keep our party going guests in our meeting spaces, sometimes that becomes more difficult as the evening goes on. Please contact me to discuss further as we want to make your experience with Sheraton Hotels a more pleasant and restful... More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed December 8, 2014

The hotel is clean, well run and the staff is excellent, from the reception desk to the maintenance and cleaning crews. My room was well appointed and relaxing. The bed and pillows were very comfortable. The view was lovely. Even though the hotel was almost full, my room service meals arrived in a timely manner and was warm and tasty.... More 

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Christina C, Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear mdebora1, Thank you for your fantastic post! We appreciate you sharing your positive experience with us. Our staff is known for going above and beyond for guests. In mentioning one of our associates this post has earned her a gold coin, as part of our internal rewards program. We look forward to welcoming you back to the hotel. Sincerely,... More 

Qualicum Beach
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

I have stayed at this hotel countless times over the past 25 years. Was a little put off on check in when SPG level not recognized. Room was ok, one of the more updated rooms but still didn't have a fridge. Longer term stays on the green program need to be looked at, nobody came to check toiletries etc, had... More 

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Additional Information about Sheraton Vancouver Guildford Hotel

Address: 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Guildford Hotel 3.5*
Number of rooms: 279
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Also Known As:
Sheraton Surrey
Surrey Sheraton
Hotel Style:
#4 Business Hotel in Surrey

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