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All 20 Surrey hotels

Sheraton Vancouver Guildford Hotel

3.5 of 5 Hotel   |   15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada (Guildford)
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74%
Ranked #9 of 20 hotels in Surrey
A recent review
3 of 5 stars reviewed 4 days ago
Frankieswea Mal
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199 people have reviewed this hotel

Traveler rating
    62
    86
    31
    10
    10
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46
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78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Mal
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location: 5 min walk to one of the mall Room:Big and nice decor with starbucks coffee Lobby Bar: Around 20 Canadian dollars for a glass of wine. Breakfast: At Conference room....very bad ,simple not Sheraton standard,who care just group around feed you full will do and tasteless congee better dont serve.

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Frankieswea, Thank you very much for your comments. We highly value our tour and travel operators and their guests and believe that we offer some of the best value in the Surrey/ Vancouver area. To address your concerns Breakfast: We offer one of the best and most wholesome breakfast out of all of the hotels in the area. In... More

Smithers, BC
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I really enjoy staying at this hotel. We stayed at this hotel a couple of times and each time, we have enjoyed it thoroughly. The staff are friendly and courteous. There is ample parking in the underground parking. It is located right across from a large mall. The rooms are large and spacious. The beds are big and comfortable and... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear PAR1BC, Thank you for your comments about our hotel. I love your room tip comment. It does help to belong to our SPG - the best rewards program in the world. We look forward to welcoming you back to our hotel. If there is anything that I can do to make your next stay more pleasant please do not... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for the first time last week. We were there for 7 nights. Room service is very good and very polite and helpful staff. The only reason I have given the hotel an average rating is 1. I found the the food menu for room service a little over priced,and the options of food available after 11pm are very... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear HHayre, Thank you for posting fantastic comments. We look forward to seeing you on your next stay. I appreciate your comments concerning our room service late night offerings and would like to discuss your thoughts on improving room service when you are back the next trip. In respect to our room keys I to have had the experience of... More

Hudson, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was in the perfect location for my business meetings. The front desk and concierge lounge staff were wonderful ... Front desk started my wonderful stay off in great way as they were extremely attentive! I appreciated the club floors requiring key card to access. Gave me a sense of security. I will definitely stay here again. A great... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Lynda M, Thank you for posting a fantastic comment! We look forward to seeing you on your next stay. I appreciate your comments concerning our enhanced security and staff attentiveness. Looking forward to meeting you on your next visit to Surrey. Safe travels! Sincerely John Kearns More

Comox, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this location on four different occasions and have been upgraded each time to a suite. The rooms are large, comfortable, well appointed and quiet. The staff members are congenial, professional and accommodating, and we especially enjoyed the servers in the Club room. Upper level floors offer a great view and the location, just a few blocks... More

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Jon N, We appreciate you taking the time to write a review of your family’s’ experiences with our hotel. We have a shopping package that we have recently developed with the newly renovated Guildford Shopping Mall for consideration for your next stay. We look forward to seeing you on your next stay. Sincerely John Kearns More

Kanata, ON
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quick visit as I was in town for work I only stayed 1 night - friendly staff, clean room and bathroom. Cozy bed! Easy to get to with lots of parking (fee) Would stay again. Didn't have a chance to sample the food.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great stay for 2 nights! The staff was all very helpful and friendly. The beds were super comfortable. Very close to shopping at Guilford mall and all other needs. Would definitely stay here again!

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John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Thank you for posting a fantastic comment concerning our mountain views from the hotel! We look forward to seeing you on your next stay. We have a shopping package that we have recently developed with the newly renovated Guildford Shopping Mall for consideration for your next stay. Great value. Safe travels! Sincerley John Kearns More

Vernon, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

The staff there are excellent, and made me feel very comfortable and most importantly very welcome! There is a very professional atmosphere in the lobby yet at the same time you feel quite at home! The rooms are clean and a great deal larger then I expected. i will definitely stay there again on my next trip out!!

Was this review helpful? Yes 1
John_Kearns, General Manager at Sheraton Vancouver Guildford Hotel, responded to this review

Dear Colin M, Thank you for taking time in writing this review. We are very delighted to hear that you had a great stay with us. We hope to see you again the next time you visit Surrey. Sincerely John Kearns More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

Our stay was great at the Sheraton as we had a high floor club room with a view of the flag. The club member private room served great food and had a wonderful view, I would reccomend the club floors.

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Victoria, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 2, 2014

We always like coming to this hotel. The rooms are large, there is a make up mirror in the bathroom for me, we always get great service when we check in, complimentary water in the room. The beds, linen and pillows are comfy. The bathroom is also big. The rooms are updated. There is a variety of types of rooms... More

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Additional Information about Sheraton Vancouver Guildford Hotel

Address: 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Guildford Hotel 3.5*
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Also Known As:
Sheraton Surrey
Surrey Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Surrey
Hotel Class
Official Description (provided by the hotel)
Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more   less 
Number of rooms
279

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