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All 21 Surrey hotels

Holiday Inn Hotel & Suites Surrey East - Cloverdale

3.0 of 5 Hotel   |   17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
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Holiday Inn Hotel & Suites Surrey East - Cloverdale
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Ranked #5 of 21 Hotels in Surrey
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 3, 2013
navigatrixssi Victoria, Canada
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98 reviews from our community

Traveler rating
    48
    32
    11
    5
    2
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28
22
5
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Surrey East - Cloverdale
See the most recent reviews
Victoria, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2013

Check in was quick and accurate. Great room, very large and quiet with mod cons. CLEAN. Comfortable beds. Restaurant food was good. Will stay again when in that area of town. One negative was the heat was turned to the setting of SUN in the hallways and even though we had the heat off the room was a little too... More

Was this review helpful? Yes 1
Mississauga, Canada
1 review
5 of 5 stars Reviewed October 19, 2013

I am the chair of a army cadet corps and was in town for a meeting and stayed at the hotel with my family. the staff was amazing and went out of their way to assist me and my family to feel comfortable. for work I have to travel a lot but the service here was just the best I... More

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed October 17, 2013

While attending the event the Ride to Conquer Cancer our BC Cancer Foundation staff stayed at the Holiday Inn. The Holiday Inn staff were incredibly helpful and super supportive of all our needs. The rooms were all clean and comfortable, and were all ready on time. The rooms were big and spacious. I give the staff a big A+ !!... More

Was this review helpful? Yes
Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed October 15, 2013

Our annual BC Cancer Foundation event, The Ride To Conquer Cancer, once again used the Holiday Inn & Suites for our staff booking. Once again we were more than happy with their service! The rooms were clean and ready on time, the staff were professional and courteous, and their rates affordable. Our planning of the event was made easy by... More

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Sooke
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

I always stay here when in the area for work. The rooms are clean, staff are great, HD TV without the annoying hotel menues, strong wifi and comfortable beds. The only issue is that, while nice, the restraunt is always understaffed in the mornings.

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Chris C thanks for your review and glad that you have such good words to say about us. I had passed your feedback to the restaurant for extra staff last week. And i saw that they had an extra waitress today hence I am sure this is taken care of. Hope to see you soon. Jas More

Los Angeles, California
Top Contributor
79 reviews 79 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 24, 2013

Was put in this hotel by staff of B.C. Sporthorse & Pony. Good choice---jusr around the corner from Cloverdale AGRIPLEX. New hotel with excellent staff--rooms complete with amenities, if I forget something, I could get it at the desk, no charge. Would suggest a breakfast ticket at attached restaurant, with travelers hotel of this type. Staff got flat rate for... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear DrWalter. Thanks for the kind review, we are very happy that you had a comfortable stay. We cater to many guests from events at agriplex. Hope to see you here again soon. More

Barrie, Canada
1 review
3 of 5 stars Reviewed September 21, 2013

The hotel over all was very nice. I had a king suit and was staying in the hotel for 6 nights. My room was nice but had no hot water pressure and a light was out in the hall way. I told the front desk, and was told they would have someone look at it. When I got back the... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi glad you liked the hotel and thank you for this informative review. Our service engineer has been working on the issue since last week and finally it seems to have been resolved. We will ensure that this does not happen again. Hoping that you will give us another chance to service you in your next stay here. Thanks More

St. Petersburg
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 3, 2013

We were more than pleased with our stay at this hotel for a weekend getaway. For the price it can't be beat! The room was extremely clean. No strange smells, or anything questionable. There was plenty of room for our two kids to run around a bit. The hot breakfast was really good and better than most we've tried at... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Thank you thbslawson for the review you posted. We at the Holiday Inn & Suites Surrey BC are so glad that you and family had a splendid time. Looking forward for you to come again here next year. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 1, 2013

This was at least my sixth stay but I won't stay again due to extreme noise and an unwillingness on the part of management to address my complaint. I left my contact information but management hasn't contacted me. We were placed in second floor room that faces 64th Ave beside a group of unsupervised older teens who behaved inappropriately. We... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Cbbay, Thank you for taking the time to let us have your feedback via Trip Advisor following your recent stay. I was disappointed to read that you had a poor service experience when you used the hotel & facilities available here and this is not the usual high standard of guest experience that we offer. We apologize for any... More

Toronto, Canada
1 review
5 of 5 stars Reviewed August 28, 2013

i was down from Ontario and stayed at the hotel with family and i travel alot and stay in alot of hotels and never bothered to write a review but our stay was so amazing that i decided to write and recommend this hotel. the stay and the service and staff were all so nice. will defo come back and... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi jusneet, thanks for taking the time to write to us, really appreciate since this was your first time. Your kind words make us love our job and offer smiles to our guests. More

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Additional Information about Holiday Inn Hotel & Suites Surrey East - Cloverdale

Address: 17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
Phone Number:
Location: Canada > British Columbia > Surrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Surrey East - Cloverdale 3*
Number of rooms: 76
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