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Holiday Inn Hotel & Suites Surrey East - Cloverdale

#4 of 21 Hotels in Surrey
Certificate of Excellence
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17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
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Holiday Inn Hotel & Suites Surrey East - Cloverdale
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112 Reviews from our TripAdvisor Community

Traveler rating
    53
    40
    12
    5
    2
See reviews for
30
28
7
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • Mar-May only
    (29)
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There are newer reviews for Holiday Inn Hotel & Suites Surrey East - Cloverdale
See the most recent reviews
Vancouver, Canada
Top Contributor
57 reviews 57 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 12, 2015

This hotel is located right off of a major highway and border crossing which is good for tourists travelling by car. There are lots of stores (Pricemart foods) and restaurants (Boston Pizza, McDonalds, Tim Horton's, sushi, etc.) in walking distance. There's even an athletic park across the street. Ample parking. Free wi-fi. We had a very spacious king suite. There... More 

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Kelly I am so happy that you enjoyed your stay at this cloverdale hotel and even happier that you got to see the neighbourhood. Hope you see you back at the friendly cloverdale More 

Top Contributor
89 reviews 89 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

front desk and was helpful and very friendly. It's little things like a toilet seat that keeps falling/slamming down because it's not installed right or bathroom light that flickers on and off for 10 seconds each time.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Promart1, Thank you for taking the time to review our property. I am pleased to note that you liked the clean and comfortable rooms. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the condition and style of furniture, refurbishment activities in the lobby... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

The hotel is beautiful and rooms were very nice. Boston pizza is conveniently located within walking distance. We had breakfast in the hotel restaurant which was good and the kids ate free. I'm not sure what was going on with the pool. The water was really cold... My Alberta kids who will swim in anything wouldn't even go in.

Was this review helpful? Yes 2
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Guest great that you liked our location at cloverdale and all the facilities around us. I am sorry that my friends from alberta could not get hot water. we are all fixed with our pool heater now and you will need to visit us again for us to make it up to you. Hope to see you guys back... More 

Canberra
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 30, 2014

Stayed here for a couple of nites after attending a wedding anniversary. Rooms were clean, bathroom good but the beds were soooo comfortable. Breakfast great and served by excellent waitress, Only problem was dining room not available and no-one thought to mention this, friend called to check on hotel for us and was told yes, the dining room is open....... More 

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Guest glad that you liked our mattress and this is not the first time someone has complemented on our beds. Sorry about the dinning as we are undergoing a renovation, which should be done very soon. Hope to see you agin when you visit back from beautiful Australia. More 

Salmon Arm, Canada
1 review
5 of 5 stars Reviewed November 19, 2014

We recently stayed at the Holiday Inn with our Midget Boys Hockey Team. The staff and management went above and beyond for our group making our stay quite effortless. We forgot a few things and the hotel supplied them delivered them and picked them up for us making our job easier. They provided breakfast meals with a smile and not... More 

Was this review helpful? Yes
Cochrane, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

In town for just over 24 hours to attend a family function, we stayed here due to the super convenient location. Although we had not advised of an early (we arrived at 9:00 AM) check-in, when asked if it would be possible, the front desk person was happy to oblige (our room had been cleaned). The room was, as expected,... More 

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Briggitte Thanks for the review and the fact that you liked in here. When we have the availability we try to make all possible arrangements to make our guest stay comfortable. Hope to see you soon. More 

Seattle, WA
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2014

Hotel is conveniently located and easy to find. Room was in good shape; the only complaint I have is the HVAC unit fan in the room seemed a little too loud (had to turn it off so our 1 year old could sleep). Other than that, we were satisfied with the hotel. We especially had a great time using the... More 

Was this review helpful? Yes
Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed September 20, 2014

We stayed here twice. Room was very clean, food was great, beer was extremely cold, and the service in the bar was above and beyond. We have booked another stay here. Jas and Charlene in the bar treated us very well.

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
122 reviews 122 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 12, 2014

Stayed here before making a recent trip to Seattle. The hotel was very convenient to the border. The service was friendly and efficient and my room was very clean, comfortable and quiet. I would definitely stay here again if I am in the area.

Was this review helpful? Yes 1
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Thanks for the review, we are located in a very safe residential area and away from all highway noise, yet being close to all your work or pleasure in Surrey. More 

Kelowna, British Columbia, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 9, 2014

Like most say room are clean and the staff are friendly. Good greeting at check in. Had room 429 with two so called queen beds. They were more like doubles & somewhat overly soft. The bed was OK and the bedding as well OK. Our room faced the south away from main road and was pretty quiet. We ate breakfast... More 

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Greg thanks for writing on your experience with us. We are working on increasing the discount levels at breakfast bar for our club members and hence your feedback was right in line with our thoughts. Glad you had a good time in White Rock. Because of relatively short drive our patrons really enjoy the beach. More 

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