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All 20 Surrey hotels

Holiday Inn Hotel & Suites Surrey East - Cloverdale

3.0 of 5 Hotel   |   17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
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82%
Ranked #7 of 20 hotels in Surrey
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
rleland San Diego, California
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  • Reviews (87)
  • Photos (46)
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  • Room tips (19)
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87 people have reviewed this hotel

Traveler rating
    42
    28
    10
    5
    2
See reviews for
23
19
4
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
San Diego, California
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at this hotel for a week long softball tournament with team and parents. Hotel nice, but not overwhelmingly nice. Bed and linens provide nice comfortable rest which is just what the body ordered after a long day. Pillows little big, but hotel provided a couple options, firm and soft. Four pillows to a king bed. Washroom had plenty of... More

Was this review helpful? Yes
Buellton, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This This hotel had everything we were looking for: bright and clean rooms, comfortable beds, wonderful AC, and very friendly staff. Good location if you're looking to shop/eat in the area. Would recommend to all.

Was this review helpful? Yes
Penticton, Canada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 15, 2014

While visiting the area for a day and a half we stayed in a king room. The room was nice although the lighting in the bathroom was a little persnickety. Taking a very sweet time coming on. The windows were tough to open. In fact the handle came off in my hand while trying to open it. The rest of... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Lois Thanks for taking the time to review. The washroom lights is a pilot project we are doing to conserve electricity to maintain our green ranking and yes that means a slight flicker in the washrooms, something we will be improving in the near future without compromising the amount of electricity used. I regret your experience with the door... More

Rigby, Idaho
Top Contributor
175 reviews 175 reviews
169 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed June 6, 2014

I had a great one-night stay at this hotel while visiting the area. As a platinum member I was upgraded to a very large two-room suite. The bed was comfortable and I slept well. Internet was fast and the staff who helped me check in were friendly. Overall, an excellent stay with no problems. The hotel was spotless and like... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Agnuff We are very happy that you enjoyed at the Holiday Inn in cloverdale surrey area. We are the newest hotel in Surrey with the most updated amenities. Hope to see you visiting us again and thanks for being a Platinum Member with the IHG family. More

Vancouver
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed April 19, 2014

Was staying here to be close to an event my child was involved in. Check-in was pretty simple, though was thanked for being a Platinum Elite member but not much more than a thank you. I had to ask for the points vs welcome gift and no mention of a possible upgrade. Late checkout wasn't a problem, as she said... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear YVR_orange, Thank you for taking the time to post your comments. I truly apologize for the not up to par experience you had during you stay with us. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make... More

Kelowna, Canada
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2014

Great location, friendly, courteous service at check-in and out. Nice decor. Comfortable King bed and pillow type choices. Great pool. Immaculate hotel. Only wish the free wifi was more reliable. Will return.

Was this review helpful? Yes 1
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Miss K I am so happy that you like it here in Cloverdale, we love having every happy customer to our town and this hotel. More

Vancouver, Canada
Top Contributor
95 reviews 95 reviews
64 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed March 24, 2014

Check-in was a breeze; both young ladies at the counter were very pleasant. I was immediately recognized at my membership level and upgraded to a suite with a choice of other benefits. The suite kitchen was well equipped: fridge, microwave, cutlery, dishes, coffee and tea were also provided. The room had a very large bathroom with two sinks and nice... More

Was this review helpful? Yes
Surrey, Canada
1 review
1 of 5 stars Reviewed February 10, 2014

Recommended this hotel for my parent and disable grandmother, even checked out the room myself before booking. Room was great, lots of room, and great beds. The staff and service were another story. The staff was rude throughout their stay and when they had a Do not disturb sign up, the staff would call the room, instead of leaving a... More

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Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Almbi Thanks for you review and appreciate you liking the room up to the standards. I regret that there were some areas where our customer service could not match your expectations. For guest safety and security we are required to make contact with all guests, at least once per day, which we take very seriously, particularly for our ADA rooms,... More

Vernon, Canada
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

This was our first time spent at this location and from our enjoyable experience it won't be our last. The staff were very friendly, accommodating and helpful making our stay very pleasant. The hotel was clean and very quiet and close to everything we were in Cloverdale for.

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Thank you the kind and informative words. We look forward to your coming back again to enjoy beautiful Cloverdale. More

Saskatoon, Canada
Top Contributor
89 reviews 89 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 29, 2013

We have stayed in this hotel before while visiting friends who live in Cloverdale. We sleep, shower and then out of hotel for the day. Ordered room service breakfast. Ice cold when we received it. Nobody called back to check on it. Used microwave to heat. Room clean as expected. 3 small pillows on King Bed. Room had no heat... More

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

dear guest thanks for your review which actually serves as an eye opener for a 27*7 business environment like ours. Yes we have taken all actions by now as stated in your review and you will see us going that extra mile during your next stay, which is hopefully soon. the restaurant was a little overburdened during your time of... More

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Additional Information about Holiday Inn Hotel & Suites Surrey East - Cloverdale

Address: 17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
Phone Number:
Location: Canada > British Columbia > Surrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Surrey East - Cloverdale 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Surrey #8 Business Hotel in Surrey
Hotel Class
Official Description (provided by the hotel)
This new Holiday Inn & Suites located on the border of Surrey, White Rock & Langley, features a heated indoor pool and spacious guest rooms with tea and coffee making facilities. The Surrey Museum, Fraser Downs Racetrack & Casino and Cloverdale Fairgrounds are all within 2 km.Free Wi-Fi, Free parking and a 32-inch flat-screen TV with large selection of HDTV channels are provided in every room at Holiday Inn & Suites Surrey East – Cloverdale. A lounge chair and a work desk are also provided.Rockwell’s Bar & Grill, located on the ground floor, serves breakfast, lunch and dinner. Guests can also enjoy a drink in the lounge. Room service is available.Both a fitness centre and a business centre are available complimentary for guest use. Holiday Inn & Suites Surrey East - Cloverdale also offers on-site guest laundry, vending machines and ice machines.Cloverdale Athletic Park, Cloverdale Baseball Park, Cloverdale Curling Rink & Cloverdale Rec Centre are all located within 1 km of the hotel. Northview Golf & Country Club and 5 more golf courses are within 5km of the hotel and Vancouver International Airport & Abbotsford International Airport are located 40km from the hotel. A shopping centre featuring multiple restaurants and stores is located across the street and we are in close proximity to all major Hwys (1, 10, 15, 99, 91) BC Ferries and USA Border Crossings ... more   less 
Number of rooms
76

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