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All 20 Surrey hotels

Holiday Inn Hotel & Suites Surrey East - Cloverdale

3.0 of 5 Hotel   |   17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
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Ranked #8 of 20 hotels in Surrey
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
KathleenMcLean Kelowna, Canada
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83 people have reviewed this hotel

Traveler rating
    40
    27
    9
    5
    2
See reviews for
23
17
3
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver
Contributor
19 reviews 19 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Was staying here to be close to an event my child was involved in. Check-in was pretty simple, though was thanked for being a Platinum Elite member but not much more than a thank you. I had to ask for the points vs welcome gift and no mention of a possible upgrade. Late checkout wasn't a problem, as she said... More

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Kelowna, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, friendly, courteous service at check-in and out. Nice decor. Comfortable King bed and pillow type choices. Great pool. Immaculate hotel. Only wish the free wifi was more reliable. Will return.

Was this review helpful? Yes 1
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Hi Miss K I am so happy that you like it here in Cloverdale, we love having every happy customer to our town and this hotel. More

Vancouver, Canada
Top Contributor
88 reviews 88 reviews
60 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check-in was a breeze; both young ladies at the counter were very pleasant. I was immediately recognized at my membership level and upgraded to a suite with a choice of other benefits. The suite kitchen was well equipped: fridge, microwave, cutlery, dishes, coffee and tea were also provided. The room had a very large bathroom with two sinks and nice... More

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Surrey, Canada
1 review
1 of 5 stars Reviewed February 10, 2014

Recommended this hotel for my parent and disable grandmother, even checked out the room myself before booking. Room was great, lots of room, and great beds. The staff and service were another story. The staff was rude throughout their stay and when they had a Do not disturb sign up, the staff would call the room, instead of leaving a... More

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Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Dear Almbi Thanks for you review and appreciate you liking the room up to the standards. I regret that there were some areas where our customer service could not match your expectations. For guest safety and security we are required to make contact with all guests, at least once per day, which we take very seriously, particularly for our ADA rooms,... More

Vernon, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 3, 2014

This was our first time spent at this location and from our enjoyable experience it won't be our last. The staff were very friendly, accommodating and helpful making our stay very pleasant. The hotel was clean and very quiet and close to everything we were in Cloverdale for.

Was this review helpful? Yes
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

Thank you the kind and informative words. We look forward to your coming back again to enjoy beautiful Cloverdale. More

Saskatoon, Canada
Top Contributor
89 reviews 89 reviews
22 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed December 29, 2013

We have stayed in this hotel before while visiting friends who live in Cloverdale. We sleep, shower and then out of hotel for the day. Ordered room service breakfast. Ice cold when we received it. Nobody called back to check on it. Used microwave to heat. Room clean as expected. 3 small pillows on King Bed. Room had no heat... More

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Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review

dear guest thanks for your review which actually serves as an eye opener for a 27*7 business environment like ours. Yes we have taken all actions by now as stated in your review and you will see us going that extra mile during your next stay, which is hopefully soon. the restaurant was a little overburdened during your time of... More

Victoria, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2013

Check in was quick and accurate. Great room, very large and quiet with mod cons. CLEAN. Comfortable beds. Restaurant food was good. Will stay again when in that area of town. One negative was the heat was turned to the setting of SUN in the hallways and even though we had the heat off the room was a little too... More

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Mississauga, Canada
1 review
5 of 5 stars Reviewed October 19, 2013

I am the chair of a army cadet corps and was in town for a meeting and stayed at the hotel with my family. the staff was amazing and went out of their way to assist me and my family to feel comfortable. for work I have to travel a lot but the service here was just the best I... More

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Vancouver, Canada
1 review
5 of 5 stars Reviewed October 17, 2013

While attending the event the Ride to Conquer Cancer our BC Cancer Foundation staff stayed at the Holiday Inn. The Holiday Inn staff were incredibly helpful and super supportive of all our needs. The rooms were all clean and comfortable, and were all ready on time. The rooms were big and spacious. I give the staff a big A+ !!... More

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Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed October 15, 2013

Our annual BC Cancer Foundation event, The Ride To Conquer Cancer, once again used the Holiday Inn & Suites for our staff booking. Once again we were more than happy with their service! The rooms were clean and ready on time, the staff were professional and courteous, and their rates affordable. Our planning of the event was made easy by... More

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Additional Information about Holiday Inn Hotel & Suites Surrey East - Cloverdale

Address: 17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
Phone Number:
Location: Canada > British Columbia > Surrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 hotels in Surrey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Surrey East - Cloverdale 3*
Official Description (provided by the hotel):
This new Holiday Inn & Suites located on the border of Surrey, White Rock & Langley, features a heated indoor pool and spacious guest rooms with tea and coffee making facilities. The Surrey Museum, Fraser Downs Racetrack & Casino and Cloverdale Fairgrounds are all within 2 km.Free Wi-Fi, Free parking and a 32-inch flat-screen TV with large selection of HDTV channels are provided in every room at Holiday Inn & Suites Surrey East – Cloverdale. A lounge chair and a work desk are also provided.Rockwell’s Bar & Grill, located on the ground floor, serves breakfast, lunch and dinner. Guests can also enjoy a drink in the lounge. Room service is available.Both a fitness centre and a business centre are available complimentary for guest use. Holiday Inn & Suites Surrey East - Cloverdale also offers on-site guest laundry, vending machines and ice machines.Cloverdale Athletic Park, Cloverdale Baseball Park, Cloverdale Curling Rink & Cloverdale Rec Centre are all located within 1 km of the hotel. Northview Golf & Country Club and 5 more golf courses are within 5km of the hotel and Vancouver International Airport & Abbotsford International Airport are located 40km from the hotel. A shopping centre featuring multiple restaurants and stores is located across the street and we are in close proximity to all major Hwys (1, 10, 15, 99, 91) BC Ferries and USA Border Crossings ... more   less 
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