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Comfort Inn & Suites Surrey

2.5 of 5 8255 166th Street, Surrey, British Columbia V4N 5R8, Canada (Formerly Super 8 Surrey)
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Comfort Inn & Suites Surrey
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Comfort Inn & Suites Surrey
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121 reviews from our community

Traveler rating
    71
    22
    17
    8
    3
See reviews for
42
29
6
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kelowna, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this hotel and were pleasantly surprised. Check-in was smooth and the front desk staff were friendly. The room was good and beds were decent. They offer free in-room wifi which worked fairly well. There is a complimentary hot & cold breakfast included as well. We bought the two nights on Hotwire for $63 per night.

Was this review helpful? Yes
La Vergne, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've stayed in at least 6 or 7 Comfort Inns across the continent and this is by far the best. The room was clean and neat. Tile floors for the entrance way and the bathroom. Carper was clean. Lots of TV channels to choose from. Strong WiFi signal and the bed was super comfortable. And it's right next to a... More

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Dallas, Texas
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had asked during booking about shuttle service from airport and was told yes. When landed we found no shuttle and when called hotel they gave poor instructions and then said no one was available. Then we were told that there was an extra charge of $80.00 that wasn't mentioned when I called at booking time. Hotel had free breakfast, refrigerator... More

Was this review helpful? Yes
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for reviewing your recent stay with us. I want to sincerely apologize for the miscommunication during booking. You are right, this information should have been relayed to you at the time of booking and we have contacted Priceline to fix this issue. We offer a shuttle service which does not run regularly so it must be booked in... More

Victoria Capital Regional District, Canada
1 review
2 of 5 stars Reviewed October 6, 2014

We checked in went to our suite and found urine on the toilet seat. Asked for a new room was moved two doors down (most likely same cleaner). This room was right by the elevators smaller TV slightly smaller room. Could see stain center front on the $20 desk chair and dirt under the bathroom counter in the corner. Felt... More

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ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for taking the time to write about your experience at our property. I am very sorry to hear that essential aspects of your stay were problematic. I truly did appreciate you bringing these frustrations to my attention, and please be assured the matters you mention were thoroughly investigated and dealt with. Housekeeping is an important cornerstone of a... More

Williams Lake, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2014

We have stayed at this hotel many times while in surrey. Great for sports teams, very accommodating. Continental breakfast is perfect, lots of seating. There is a swimming pool and hockey arena right across the parking lot. There is also a Tim hortons, as well as a pub right beside it. Guilford mall is a 10 minute drive away. Staff... More

Was this review helpful? Yes
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you very much for providing feedback about your stay with us. We are glad to hear that you have enjoyed your stay on various occasions. Our goal is to provide clean, comfortable accommodations for great value to all our guests. We look forward to seeing you again on your next trip to Surrey! More

Qualicum Beach, Canada
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 25, 2014

We enjoyed our stay in the Comfort Inn. The room was large and the king bed very comfortable.The morning breakfast was delicious and had scrambled eggs and sausage as well as the usual waffles etc. Will stay there again

Was this review helpful? Yes
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you very much for taking the time to write us a review. I am happy to hear you enjoyed many things about our hotel and what we offer. We look forward to accommodating you again on any future visits you do to the city! More

Langley, B.C.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 24, 2014

One night stay. Pillows are super soft and squishy so no support at all. Breakfast lady was pretty picky about not taking food to room. Which is odd being that there is a table in the room and we had take out the night before. Breakfast was average at best! Noisy hall ways, not sound proof at all!!

Was this review helpful? Yes 1
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for providing feedback regarding your stay. We have just upgraded our pillows and bedding not too long ago and actually provide pillow options in each room. Our soft pillows are placed in the front of the bed, while our firmer pillows are placed behind. We hope you choose to stay with us again and have a chance to... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 22, 2014

Nice place to stay clean rooms and friendly front desk and house keeping personnel.. But the down fall of this hotel is the person working in breakfast he's so rude specially to asians.. we stayed there for five days with 5 rooms he never even bother to smiled to us and i felt bad cause i ask him how to... More

Was this review helpful? Yes 3
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

While it is a pleasure to hear that you were satisfied with the room and front of house staff I am disappointed to hear about your experience during breakfast. We have many repeat guests that enjoy what we have to offer. It is unfortunate this was not the case with you during your visit. We have used your feedback to... More

HAMILTON
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 19, 2014

This is by far a very nice hotel. Rooms were clean, friendly staff, breakfast area had a good variety and kept spotless, reception appearance was good and the rooms were immaculate and roomy. Reception staff were very knowledgeable and courteous. Location is a little out of the way, but a definite place to stay. You would not be disappointed. Would... More

Was this review helpful? Yes
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for this positive review! It is such a comforting feeling to know we have provided an excellent service and experience to our guests. Happy traveling and we hope to see you again soon. More

Amsterdam, The Netherlands
Top Contributor
108 reviews 108 reviews
59 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 12, 2014

This place is very clean, new, has large rooms and comfortable beds. I had a great night's stay here. There is a small fitness center downstairs. The internet connection is fast. The breakfast is nice.

Was this review helpful? Yes 1
ComfortInnSurrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Your positive review has brightened up my day! Thank you for sharing your experience. We hope to see you again if you decide to visit Surrey in the near future! More

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Additional Information about Comfort Inn & Suites Surrey

Address: 8255 166th Street, Surrey, British Columbia V4N 5R8, Canada (Formerly Super 8 Surrey)
Phone Number:
Location: Canada > British Columbia > Surrey > Fleetwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Surrey 2.5*
Number of rooms: 82
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Also Known As:
Comfort Inn And Suites Surrey
Comfort Inn & Suites Surrey Hotel Surrey

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