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Amsterdam Inn Sussex

Certificate of Excellence
Hotel website
143 Main Street, Sussex, New Brunswick E4E 1S8, Canada
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15% off room rate
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Amsterdam Inn Sussex
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Amsterdam Inn Sussex
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60 reviews from our community

Traveler rating
    37
    19
    2
    1
    1
See reviews for
15
21
4
10
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (10)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (9)
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Sussex, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

Last year I spent 250 nights at Radisson in Sasktatoon and was under the false impression that bigger was better. This year my work brought me to Sussex NB. Being a small but very friendly town I had lower expectations regarding finding a good place to stay My first instinct was to commute every day from a hotel in Moncton... More 

Was this review helpful? Yes 1
Sussex, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

Now I am very critical on how I rate and enjoy my stay's at hotel's. This one however did not disappoint me one bit. I have stayed here twice once because of a huge snowstorm and couldn't make it all the way home and surprisingly this place was open. The hotel is right off the highway and has very easy... More 

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Dieppe, NB
Top Contributor
57 reviews 57 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 31, 2014

We recently stayed here with a group of friends and all were pleasantly surprised. We had picked this place to be as close as possible to the Bavarian restaurant in Knightville. We chose a suite while our friends stayed in a regular room. Our suite was very spacious and well decorated with a large separate bedroom. The bed was very... More 

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Canberra Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

After arriving at 7pm after 11 hours on the road we were pretty tired. But the washing had to be done so I was extremely pleased when I was told that it would be done for me. We have been travelling for 6 weeks and have never been offered that service before. I was very grateful that we could go... More 

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Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed September 23, 2014

Heather, Kim, Virginia and all of the rest of the staff: Thank you so much for making us so welcome. We sort of "took over" the lobby and breakfast nook but were never felt rushed. We were treated as family and I have been praising the staff and accommodations to one and all since I returned home. All of the... More 

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Evansville, Indiana, United States
2 reviews
5 of 5 stars Reviewed September 21, 2014

It was refreshing for us to be treated in such a friendly and accommodating manner by the staff at the Amsterdam in Sussex. Thank you Virginia, Heather and Kim for taking care of us from making sure our reservations were right, to making sure our stay was comfortable. If we ever get back to Sussex, there is only one choice... More 

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Ottawa, Ontario
Top Contributor
81 reviews 81 reviews
56 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 20, 2014

After a hurried check-out from the Holiday Inn Express in Saint John, due to an impending power shut-off that night, we booked the last room available at this hotel in Sussex. We even got a second floor room facing the back of the property. Although the room was fairly nice, comfortable and quiet, the dusting was not as good as... More 

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New Haven County, Ct
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

Made a one night reservation for a Saturday during the annual Balloon Fiesta. Was surprised that they were able to accommodate us. Had no problem upon check in-our reservation was ready and waiting. Yes the front desk clerk is very business like which could be construed as unfriendly. However, on our return through Sussex we took a chance and stopped... More 

Was this review helpful? Yes
Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you so much for the nice comments, we are very fortunate to have great staff that enjoy their jobs to the fullest. We are so happy that you enjoyed your stay with us and hope to see you in the future. More 

1 review
2 of 5 stars Reviewed September 8, 2014 via mobile

No hot item in breakfast, even coffee was cold Part of lobby is used as breakfast place and have Very limited space. There were only 3 tables and they were occupied all times. Finally, we had our breakfast sitting on lobby sofa which was very embarrassing. Staffs were watching but did not care. Breakfast is close at 10 even on... More 

Was this review helpful? Yes
Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

I appreciate your feed back as this helps us to correct and improve any short falls. I do appologize for the inconvenience that you endured. We had new staff on that week end and it was a very busy week end with the Balloon fiesta. I wanted to let you know we are now looking into how we might expand... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014

I booked into this hotel some weeks back and received two confirmation numbers. Myself and my family showed up at 9:30pm, sick and tired, only to find that they had no record of us and were fully booked. Another lady in the lobby overheard of our problem and showed us her booking reference, which identified that our confirmations were legitimate... More 

Was this review helpful? Yes 1
Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your feed back, I apologize for the error in your booking as this is not the normal service that our guest receive at the Amsterdam Inn & Suites. I want to assure you that this will be looked into, so we can avoid this in the future. Again thank you for letting us know what took place.... More 

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