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Amsterdam Inn Sussex

2.0 of 5 143 Main Street, Sussex, New Brunswick E4E 1S8, Canada
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Certificate of Excellence 2014
Amsterdam Inn Sussex
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Amsterdam Inn Sussex
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58 reviews from our community

Traveler rating
    35
    19
    2
    1
    1
See reviews for
15
21
3
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dieppe, NB
Top Contributor
57 reviews 57 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 31, 2014

We recently stayed here with a group of friends and all were pleasantly surprised. We had picked this place to be as close as possible to the Bavarian restaurant in Knightville. We chose a suite while our friends stayed in a regular room. Our suite was very spacious and well decorated with a large separate bedroom. The bed was very... More 

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Canberra Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

After arriving at 7pm after 11 hours on the road we were pretty tired. But the washing had to be done so I was extremely pleased when I was told that it would be done for me. We have been travelling for 6 weeks and have never been offered that service before. I was very grateful that we could go... More 

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Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed September 23, 2014

Heather, Kim, Virginia and all of the rest of the staff: Thank you so much for making us so welcome. We sort of "took over" the lobby and breakfast nook but were never felt rushed. We were treated as family and I have been praising the staff and accommodations to one and all since I returned home. All of the... More 

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Evansville, Indiana, United States
2 reviews
5 of 5 stars Reviewed September 21, 2014

It was refreshing for us to be treated in such a friendly and accommodating manner by the staff at the Amsterdam in Sussex. Thank you Virginia, Heather and Kim for taking care of us from making sure our reservations were right, to making sure our stay was comfortable. If we ever get back to Sussex, there is only one choice... More 

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Ottawa, Ontario
Top Contributor
80 reviews 80 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 20, 2014

After a hurried check-out from the Holiday Inn Express in Saint John, due to an impending power shut-off that night, we booked the last room available at this hotel in Sussex. We even got a second floor room facing the back of the property. Although the room was fairly nice, comfortable and quiet, the dusting was not as good as... More 

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New Haven County, Ct
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

Made a one night reservation for a Saturday during the annual Balloon Fiesta. Was surprised that they were able to accommodate us. Had no problem upon check in-our reservation was ready and waiting. Yes the front desk clerk is very business like which could be construed as unfriendly. However, on our return through Sussex we took a chance and stopped... More 

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you so much for the nice comments, we are very fortunate to have great staff that enjoy their jobs to the fullest. We are so happy that you enjoyed your stay with us and hope to see you in the future. More 

1 review
2 of 5 stars Reviewed September 8, 2014

No hot item in breakfast, even coffee was cold Part of lobby is used as breakfast place and have Very limited space. There were only 3 tables and they were occupied all times. Finally, we had our breakfast sitting on lobby sofa which was very embarrassing. Staffs were watching but did not care. Breakfast is close at 10 even on... More 

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

I appreciate your feed back as this helps us to correct and improve any short falls. I do appologize for the inconvenience that you endured. We had new staff on that week end and it was a very busy week end with the Balloon fiesta. I wanted to let you know we are now looking into how we might expand... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014

I booked into this hotel some weeks back and received two confirmation numbers. Myself and my family showed up at 9:30pm, sick and tired, only to find that they had no record of us and were fully booked. Another lady in the lobby overheard of our problem and showed us her booking reference, which identified that our confirmations were legitimate... More 

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your feed back, I apologize for the error in your booking as this is not the normal service that our guest receive at the Amsterdam Inn & Suites. I want to assure you that this will be looked into, so we can avoid this in the future. Again thank you for letting us know what took place.... More 

Comstock Park
Contributor
18 reviews 18 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

This place was really nice! But not cheap, around $135 for one night. However, everything in the area was expensive. We had 2 rooms & a bath, really clean, well decorated. Easy highway access. Only complaint would be the size of the eating area for breakfast, just 3 small tables. It was a very relaxing evening, almost like being at... More 

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your nice comments and we hope to see you in the future at one of our four locations. More 

New England
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed at the Amsterdam Inn for one night. We were going to Alma for a kayak trip the following day, so needed a place that would be relatively close. From Sussex, it was about a 50 minute drive with a stop at a beautiful scenic overlook. The hotel staff was very helpful, recommended a place to eat, and seemed... More 

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

We are so glad that you enjoyed your stay with us, We just wanted to let you know that we are in the process of purchasing some firmer pillows that we can have in the rooms as well as the fluffy one. Thank you, Janet More 

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Additional Information about Amsterdam Inn Sussex

Address: 143 Main Street, Sussex, New Brunswick E4E 1S8, Canada
Phone Number:
Location: Canada > New Brunswick > Sussex
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Amsterdam Inn Sussex 2*
Number of rooms: 31
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Also Known As:
Amsterdam Inn Sussex New Brunswick

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