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All 5 Sussex hotels

Amsterdam Inn Sussex

2.0 of 5 Hotel   |   143 Main Street, Sussex, New Brunswick E4E 1S8, Canada
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Amsterdam Inn Sussex
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Ranked #1 of 5 Hotels in Sussex
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Joan R Prince George, Canada
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56 reviews from our community

Traveler rating
    34
    18
    2
    1
    1
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15
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9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

Heather, Kim, Virginia and all of the rest of the staff: Thank you so much for making us so welcome. We sort of "took over" the lobby and breakfast nook but were never felt rushed. We were treated as family and I have been praising the staff and accommodations to one and all since I returned home. All of the... More

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Evansville, Indiana, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

It was refreshing for us to be treated in such a friendly and accommodating manner by the staff at the Amsterdam in Sussex. Thank you Virginia, Heather and Kim for taking care of us from making sure our reservations were right, to making sure our stay was comfortable. If we ever get back to Sussex, there is only one choice... More

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Ottawa, Ontario
Top Contributor
75 reviews 75 reviews
53 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

After a hurried check-out from the Holiday Inn Express in Saint John, due to an impending power shut-off that night, we booked the last room available at this hotel in Sussex. We even got a second floor room facing the back of the property. Although the room was fairly nice, comfortable and quiet, the dusting was not as good as... More

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New Haven County, Ct
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Made a one night reservation for a Saturday during the annual Balloon Fiesta. Was surprised that they were able to accommodate us. Had no problem upon check in-our reservation was ready and waiting. Yes the front desk clerk is very business like which could be construed as unfriendly. However, on our return through Sussex we took a chance and stopped... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you so much for the nice comments, we are very fortunate to have great staff that enjoy their jobs to the fullest. We are so happy that you enjoyed your stay with us and hope to see you in the future. More

1 review
2 of 5 stars Reviewed 3 weeks ago

No hot item in breakfast, even coffee was cold Part of lobby is used as breakfast place and have Very limited space. There were only 3 tables and they were occupied all times. Finally, we had our breakfast sitting on lobby sofa which was very embarrassing. Staffs were watching but did not care. Breakfast is close at 10 even on... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

I appreciate your feed back as this helps us to correct and improve any short falls. I do appologize for the inconvenience that you endured. We had new staff on that week end and it was a very busy week end with the Balloon fiesta. I wanted to let you know we are now looking into how we might expand... More

1 review
1 of 5 stars Reviewed August 18, 2014

I booked into this hotel some weeks back and received two confirmation numbers. Myself and my family showed up at 9:30pm, sick and tired, only to find that they had no record of us and were fully booked. Another lady in the lobby overheard of our problem and showed us her booking reference, which identified that our confirmations were legitimate... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your feed back, I apologize for the error in your booking as this is not the normal service that our guest receive at the Amsterdam Inn & Suites. I want to assure you that this will be looked into, so we can avoid this in the future. Again thank you for letting us know what took place.... More

Comstock Park
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2014

This place was really nice! But not cheap, around $135 for one night. However, everything in the area was expensive. We had 2 rooms & a bath, really clean, well decorated. Easy highway access. Only complaint would be the size of the eating area for breakfast, just 3 small tables. It was a very relaxing evening, almost like being at... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your nice comments and we hope to see you in the future at one of our four locations. More

New England
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed at the Amsterdam Inn for one night. We were going to Alma for a kayak trip the following day, so needed a place that would be relatively close. From Sussex, it was about a 50 minute drive with a stop at a beautiful scenic overlook. The hotel staff was very helpful, recommended a place to eat, and seemed... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

We are so glad that you enjoyed your stay with us, We just wanted to let you know that we are in the process of purchasing some firmer pillows that we can have in the rooms as well as the fluffy one. Thank you, Janet More

Enfield, Connecticut
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stopped here overnight on our way out of Canada. The hotel room reminded me of a United States chain hotel. It was a welcome surprise to feel at home. It was very clean and our room was spacious. Breakfast was included, unlike the other Canadian hotels we stayed in.

Was this review helpful? Yes 1
Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for the kind comments, I am so glad that you enjoyed your stay with us and our continental breakfast. Hope to see you in the future, we also have 3 other locations to serve you in Fredericton, Moncton and Quispamsis NB. More

Witney, United Kingdom
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2014

Stayed here for one night in June. The hotel is located about 1.5 - 2.0km from downtown. We had a ground floor room and although the receptionist didn't mention it at check in, the room was drive-up (i.e. it had a door onto the parking lot and the car could be parked outside making it much easier to deal with... More

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Janet J, General Manager at Amsterdam Inn Sussex, responded to this review

Thank you for your feedback, I just wanted to let you know as well that we have a lot of menus of local restaurants that will deliver as well. Thank you, More

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Additional Information about Amsterdam Inn Sussex

Address: 143 Main Street, Sussex, New Brunswick E4E 1S8, Canada
Phone Number:
Location: Canada > New Brunswick > Sussex
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Amsterdam Inn Sussex 2*
Number of rooms: 31
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Also Known As:
Amsterdam Inn Sussex New Brunswick

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