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Pinestone Resort, Conference Centre, Spa & Golf Course

3.5 of 5 4252 County Road #21 | P.O. Box 809, Haliburton, Ontario K0M 1S0, Canada (Formerly Delta Pinestone)
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Pinestone Resort, Conference Centre, Spa & Golf Course
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Pinestone Resort, Conference Centre, Spa & Golf Course
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207 reviews from our community

Traveler rating
    65
    56
    51
    22
    13
See reviews for
54
72
7
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Kitchener, Ontario
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were very comfy and cosy in this awesome King Size Sweet Suite with a separate living room area! 2 TV's, bar area, fridge, balcony overlooking the lake, very comfortable bed, 1 and 1/2 bathrooms, 2 work space desk areas, free wifi! Even though this Resort could use some updates, it is still a wonderful place to call home while... More 

Was this review helpful? Yes
Port Sydney, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have traveled to Pine stone for several years to celebrate the New year. The food is wonderful and staff very helpful. the pool is very clean and we enjoyed the sauna. A winter walk around the grounds is very refreshing

Was this review helpful? Yes 3
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear sandrapaul2015, Just love that you continue to come back year after year and enjoy our staff and everything we have to offer. Thank you for making our day here at Pinestone! I will ensure everyone gets to read your review. We look forward to celebrating with you again this year! More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this property for a conference in October. After hearing so many reviews about how great it was, I was excited to see what all the fuss was about. Unfortunately, I never found the fuss. The property is way overdue for some upgrades and room rates overpriced. The customer service in the restaurant was sorely lacking. They also... More 

Was this review helpful? Yes 2
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear Johnquardt, Sorry to hear about your disappointing experience. All concerns have been addressed and I thank you for letting us know. We are working very hard to ensure all guests are very happy when they stay at Pinestone, as customer satisfaction is our top priority. Thank you again for posting your most recent stay on Trip Advisor and we... More 

Ontario
Top Contributor
56 reviews 56 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 23, 2014

I stayed here for a work conference in November. I stayed in one of the Fairway rooms. The room was in a building separate from the main building so made for a cold walk after swimming in the main part of the resort. I ate two meals in their pub and found the pub cleanliness, food and servers to be... More 

Was this review helpful? Yes 2
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear Riucanadagirl, Just thrilled to hear all the great feedback from your most recent stay with us! Yes, we are very lucky to have Pat with us. I have made sure she has seen your posting on Trip Advisor. The walk way between buildings has been discussed and currently reviewing options to ensure safety year round. Thank you again for... More 

Whitby Ontario
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 18, 2014

I have been staying at this resort for many years. During this time there has been many changes in both owners and managers. In some cases this was for the better in some cases not so good, however... I do keep returning. For the most part I have been treated very well, and if I do express concerns they are... More 

Was this review helpful? Yes 1
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear Satisfied37, I am glad to hear that our staff treat you well and all of your concerns are treated with the out most concern. The concerns you have stated are very important and I assure each and everyone has been addressed. Thank you for taking the time to post your comments on Trip Advisor. We hope to see you... More 

Bowmanville, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 30, 2014

To celebrate our anniversary, we went with our three dogs for a weekend. This was not our first visit. We were booked into a standard double room, but I inquired about the availability of a cottage. Not only did we get the cottage, there was no additional charge. The only disappointing thing was our dinner Saturday night. The food was... More 

Was this review helpful? Yes
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear Referee40, Happy belated Anniversary! Thank you for taking the time to post you most recent stay with us on Trip Advisor. I was glad to hear you enjoyed the upgrade to one of our spacious cottages. Nice to have the extra room when you have extra travelers with you. Terribly sorry to hear about your dinner coming out cold.... More 

guelph
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2014

For the price we would of expected breakfast to be included and a fridge in the room. Hairdryers are a fire hazard (I read you are in the process of replacing). Buffet price was unclear and for the price of it we would of went out to eat. Showed staff the advertisement for the price and first were told it... More 

Was this review helpful? Yes 2
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear michyGuelph, Thank you for posting your most recent stay on trip advisor. I must apologize for the confusion in our restaurant in regards to our restaurant pricing. I have followed up with our Director of Food and Beverage who has identified the breakdown and has followed up with all restaurant staff to ensure consistency throughout. Thank you for staying... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed November 20, 2014

We had our wedding at the Pinestone! While overall it was a good day there were a few things that happened that we weren't overly thrilled with. Some of our centre pieces were not set out on the table (connecting tubes to our glow bracelets and guest book cards) meaning I had to hand these out later. Wine that we... More 

Was this review helpful? Yes
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear ToTheNet, All of us at Pinestone were thrilled that you had chosen us for your most perfect day. I am sorry for the shortcomings that had happened during your time with us. Your concerns are of the up most importance and I want to make sure these things do not happen again. Since your wedding in the summer we... More 

Whitby, Ontario, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 13, 2014

I have been staying here this week and on the first day here I wrote a poor review about how there is no fridge, no microwave, poor TV reception and was contacted by a manager named Barry the very next day to try and remedy my situation. I now have a fridge in my room (however I had to scrub... More 

Was this review helpful? Yes 6
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear Jeff M, It was nice speaking with you during your stay although maybe not under the best circumstances. I assure you, your concerns are very important to me and I have discussed with the appropriate people and departments so this does not happen again. Thank you for staying with us and best of luck in your future travels. More 

Pembroke, Canada
Top Contributor
87 reviews 87 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 4, 2014

I recently stayed at Pinestone to attend a conference. Everything was great, including food and customer service. The resort seemed to be able to accommodate this large conference quite well. My only complaint was that the resort seems tired - it is in good shape structurally, but a coat of paint would work wonders. And new hairdryers. How old are... More 

Was this review helpful? Yes
PinestoneManager, Manager at Pinestone Resort, Conference Centre, Spa & Golf Course, responded to this review

Dear luckyduck_307, Very nice to hear you enjoyed our resort during your conference. Yes, we are definitely suited for large conferences and welcome all. Thank you for the feedback in regards to the hairdryers. We are starting the process soon to replace them all as well as some touch ups throughout the resort over the winter. Once again thank you... More 

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Additional Information about Pinestone Resort, Conference Centre, Spa & Golf Course

Address: 4252 County Road #21 | P.O. Box 809, Haliburton, Ontario K0M 1S0, Canada (Formerly Delta Pinestone)
Phone Number:
Location: Canada > Ontario > Haliburton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pinestone Resort, Conference Centre, Spa & Golf Course 3.5*
Number of rooms: 102
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Also Known As:
Pinestone Resort, Conference Centre, Spa & Golf Course Hotel Haliburton
Pinestone Resort, Conference Centre, Spa And Golf Course
Pinestone Resort Haliburton
Delta Pinestone Resort
Delta Haliburton
Pinestone Hotel Haliburton
Haliburton Delta
Pinestone Resort, Conference Centre, Spa & Golf Course Haliburton, Ontario

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