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Hotel St-Sauveur

Certificate of Excellence
500 chemin des Frenes | Vallée de Saint-Sauveur, Piedmont, Quebec J0R 1K0, Canada
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Hotel St-Sauveur
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Hotel St-Sauveur
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75 reviews from our community

Traveler rating
    24
    29
    7
    8
    7
See reviews for
9
50
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (18)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (25)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed here back in January with my girlfriend, the hotel was ok but the experience was ruined when they kept the 50$ deposit without just cause. We contacted them about this many times and they told us that the deposit had been refunded when it hadn't. We though about filing a complaint with la protection du consommateur as we noticed... More 

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
118 reviews 118 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After many trips to Mt Saint Sauveur, we decided to try this place out. Of note, when we stay for our ski trips, we normally stay in a room that has a kitchenette. The hotel is located just across the highway, close to the heart of the village. It also has great views of the mountain, especially at night. Check-in... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for 1 night. We came in late after dinner and our room cards would not work. We tried about 20 times with each card no success and past midnight there isn't a single employee available Not even a phone number to call for emergency. By some miracle after an hour of trying the green light... More 

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St Zotique
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful, clean quiet and comfortable with high end equipment and furniture! Absolutely recommend ! Don't forget you are also at the best place for the ultimate view in St sauveur! Absolutely loved it! Staff were very professional...will be back many times soon!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Definitely a place to stay with all the comforts and relaxation! Beautiful surroundings. The room was spacious and clean. Fireplace was a great touch! Mini kitchen was convenient to have, stocked with all the necessities. Loved this place.

Was this review helpful? Yes 1
Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review

Hi Silvy, We are very happy that you enjoyed your stay with us. We thank you for taking your time to leave a comment on your stay, all the team enjoy the feedback. Best regards, More 

motnreal
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 9, 2015

We went to St-Sauveur for a romantic getaway. the room was super clean and comfortable. The staff was friendly and the room was really quiet. we had a view on the ski hills, it was really nice. Everything is close from the hotel. the location is great.

Was this review helpful? Yes 2
Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review
Google Translation

Bonjour, Nous sommes heureux que vous ayez apprécié votre séjour. Nous tentons de nous démarquer sans cesse, toujours dans le... More 

Campbellford, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 1, 2015

We just recently stayed one night at the Hotel Saint Sauveur in a "suite, superior loft mountain view" It was equipped with a full kitchen, gas fireplace, jet tub and shower. Beautiful view of Mont Saint Sauveur. We purchased our lift tickets for the ski hill from our hotel at a reduced rate. We are from Ontario so a little... More 

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Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review

Hi, We are glad you enjoyed your stay. We try to set ourselves apart constantly, always with the goal of improving our guests experience. As all our staff is bilingual, we are surprised to hear that there was a language barrier upon check-in. Maybe the french accent! We try to do our best to serve people in their own language.... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 1, 2015

The room itself was beautiful, Very clean and very comfortable. We didn't have a car so we had to walk every where and I feel the name of this hotel is deceiving as its a fair walk to the slopes. Stayed December 2014

Was this review helpful? Yes
Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review

Hi, We are glad you enjoyed your stay. We try to set ourselves apart constantly, always with the goal of improving our guests experience. We are convenienently located at the entrance of the village. We are sorry to hear that you thought we were located directly on the slopes, we are facing it. Thank you, Management. More 

Ottawa, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2015

My husband and I stayed there this week, and thoroughly enjoyed our room. The fireplace was a welcome addition due to the frigid temperatures! Bathroom very clean, with an amazing shower. Bed was comfortable with nice, white, sterile-feeling linen. Main issue - we knew we would have a kitchenette therefore we brought plenty of supplies for breakfast and lunch, however... More 

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Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review

Hi Lisa S, We are glad you enjoyed your stay. We try to set ourselves apart constantly, always with the goal of improving our guests experience. Thank you, Management. More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2014

My stay was very good till the next morning. The place is really nice, well design suites with balconies overlooking at the ski hills. Comfortable bed, great bathroom and comfortable therapeutic bath but very loud. I had to turn it off, I was afraid to wake up the other rooms its so loud! Dining room chairs very comfortable everything was... More 

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Marianne_Directrice, Directeur général at Hotel St-Sauveur, responded to this review

Hi, We are glad you overall enjoyed your stay. We try to set ourselves apart constantly, always with the goal of improving our guests experience. We would like to point out that security deposits are always returned, unless you have eaten the mini bar snacks or add an extra package. Credit card companies can take up to 7 business days to... More 

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