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Polar Bear's Club

Hotel website
930, Boulevard des Laurentides, Piedmont, Quebec J0R 1K0, Canada
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78 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I took my mother and aunt out for a spa day at Polar Bear's Club and was very happy and impressed with this place. From the moment we walked in we were greeted warmly and quickly. The reservation ws booked properly and the receptionist was kind and patient seeing this was our first visit there. Once we finished paying, we... More 

Helpful?
Thank Andrea G
Gatineau, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

My wife and I just stayed at the Polar Bear's Club on Jan 10th. We booked a loft room which included access to the spa. For your information, the regular price of these rooms are 250-300$ a night but we got a deal on tuango. What a disappointment, although the room was very big, it was clearly outdated. Also a... More 

Helpful?
Thank scottytrek

Travelers are raving about these Piedmont hotels

Sydney
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It's an expensive but good experience.It would have been better if it was salt water rather than chlorine. The change rooms are very small and uncomfortable and you need to shower in cubicle then walk out to get dressed in another. They did however provide hair dryers which was a bonus. The visit is worth $20 not $60. Make sure... More 

Helpful?
Thank Ruby J
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

It was a cold day, so the cold pool were at 15 degree, and the river was a 1 degree, alot of people in the whirlpool! I took an hour massage, very relaxing!! The river right beside us, is the beauty of the hole relaxation!! Found a 2 for 1 coupon at Baton Rouge, so ended up saving 50$

Helpful?
Thank Michele T
Montreal, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

We use to love going to the Polar Bear Club, but after this visit I will not make the drive again from Montreal. We went on ThanksGiving Monday, and the place was over-crowded and dirty. Unlike some similar spots in Montreal, they don't prevent people from hogging chairs for the day. We had nowhere to sit, and were surrounded by... More 

Helpful?
Thank Tamara P
1 review
5 of 5 stars Reviewed June 2, 2015 via mobile

My girlfriend and I have visited my spas. Polar Bear Spa really is unique due to it's location and surroundings. The site is situated on a prestine location, with a natural river along the site . This gives you a natural outdoor Spa experience. The river boasts crystal clear water with both a calm shallow area and rushing massaging section... More 

Helpful?
Thank Marco D
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 22, 2015

It's the second and the last time I have visited this establishment. I am not going comment on charges for towels, water and padlocks... I don't like nickling and dimming but that's their business strategy. Once we arrived first question we were asked if we want massage, not how are you or is this your first time, do you know... More 

Helpful?
8 Thank Blaze D
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 31, 2015

I went on a week day, not to many people, which was perfect! The staff was really nice and friendly, they made sure we were comfortable at all times. It was really peaceful, clean and the views were gorgeous. Yes the staff was all over the place putting more loggs and arranging this, but i did not feel that it... More 

Helpful?
2 Thank AndreCru
Montreal
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 29, 2015

The spas and saunas are great. We went on a quiet weekday so it was easy to get around, relax, etc. Location is nice but I agree that some of the areas within the complex have awkward views over Highway 15. In most places, you won't notice but around the "Cave", it really pops up. You do need to bring... More 

Helpful?
1 Thank canadasurf
spapolarbear, Responsable réception at Polar Bear's Club, responded to this review

Hi, We appreciate your comments and we will transfer your observations to the responsible of the site and the maintenance. It is because of comments like this that we can make modifications to increase the level of satisfaction of our customers and that is our main priority. Thank you More 

Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

My girlfriend and I have been to a lot of spas but this one was by far the worst of all in our opinion. The stations are really far apart which makes it a really bad choice during wintertime. The silence zones were not silence at all and the staff did nothing about it. There's people chatting everywhere and you... More 

Helpful?
2 Thank alex3332015
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