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All 5 Piedmont hotels

Polar Bear's Club

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930, Boulevard des Laurentides, Piedmont, Quebec J0R 1K0, Canada
Hotel amenities
Polar Bear's Club
Ranked #4 of 5 Hotels in Piedmont
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62 reviews from our community

Traveler rating
    19
    12
    10
    12
    9
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4
36
5
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (62)
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    (12)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I went on a week day, not to many people, which was perfect! The staff was really nice and friendly, they made sure we were comfortable at all times. It was really peaceful, clean and the views were gorgeous. Yes the staff was all over the place putting more loggs and arranging this, but i did not feel that it... More 

Was this review helpful? Yes 1
Montreal
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The spas and saunas are great. We went on a quiet weekday so it was easy to get around, relax, etc. Location is nice but I agree that some of the areas within the complex have awkward views over Highway 15. In most places, you won't notice but around the "Cave", it really pops up. You do need to bring... More 

Was this review helpful? Yes
spapolarbear, Responsable réception at Polar Bear's Club, responded to this review

Hi, We appreciate your comments and we will transfer your observations to the responsible of the site and the maintenance. It is because of comments like this that we can make modifications to increase the level of satisfaction of our customers and that is our main priority. Thank you More 

Quebec, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

My girlfriend and I have been to a lot of spas but this one was by far the worst of all in our opinion. The stations are really far apart which makes it a really bad choice during wintertime. The silence zones were not silence at all and the staff did nothing about it. There's people chatting everywhere and you... More 

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Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 24, 2014

My boyfriend and I love to go to here. It's very beautiful and we love to soak in the cold stream and get back in the sizzling hot dry sauna. But after 2 years, the steam sauna smells very funky and even though main changing room got renovated, there still are not enough showers to handle all rush hour traffic.... More 

Was this review helpful? Yes
spapolarbear, Responsable réception at Polar Bear's Club, responded to this review

Hi, We are very sorry that your experience did not fill your expectations. For the steam sauna, we had a problem with the steam diffuser and with no steam it is possible that the smell is not always good. The problem is now fixed and the sauna is in full function. For the showers, I don't know if you are... More 

1 review
2 of 5 stars Reviewed December 21, 2014

I went there with my wife for a massage and ended up being ripped off by the people at the front desk. We had been given a 20% off coupon and it clearly mentioned on the coupon it was for a Swedish massage at the regular rate of $71. They ended up saying the coupon was for a $115 value... More 

Was this review helpful? Yes
spapolarbear, Responsable réception at Polar Bear's Club, responded to this review

Hi, We are sorry that there was a misunderstanding with the coupon. When you buy a Groupon coupon, you get the access at 25$ and you also get a 20% off for a 60 minutes sweedish massage. Normally, the price for that type of massage is 115.95$. In the 115.95$ the value of the massage is 71$ but when you... More 

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 15, 2014

I spent the day at Polar Bears Club on December 14th. I loved the property! I have done many Nordic spas and this one is the best I have been to, so far! The property is not to far out from Montreal, so its accessible! Property is very charming and pretty. The view is spectacular, surrounded by a river and... More 

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spapolarbear, Directeur général at Polar Bear's Club, responded to this review

We really appreciate that you took the time to write this review as our goal is to please our customers and make sure that they have a great moment at our spa Véronique and the whole team wish to thank you Polar Bear's Club More 

Prevost, Canada
2 reviews
5 of 5 stars Reviewed December 12, 2014

We enjoyed our time, this spa is true,simple and does give a sense of authenticity. The saunas are hot the river is cold. No gadgets like in urban spas.we loved it. The staff was welcoming and assured that our stay was great.

Was this review helpful? Yes
spapolarbear, Directeur général at Polar Bear's Club, responded to this review

Thank you for your nice comments we appreciate that you took the time to communicate your satisfaction as our primary goal is our Customer satisfaction More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 22, 2014

The spa is actually located in a postcard setting. The spa is very popular. At 2pm, there was a line-up to get in. But they only have 7 ajustable chairs in said rest area. There is another larger rest area, but at extremity of site, far from saunas. And they have no rest music and chairs are wooden and non-adjustabke.... More 

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spapolarbear, Directeur général at Polar Bear's Club, responded to this review

We are deeply sorry that you did not enjoy your stay, I still invite you to reconsider your decision as we have a new resting area that you might appreciate and we wtll have a bistro with a fireplace ready for christmas. We constantly act on the suggestions of our customers as their well being is our goal. Polar Bear's... More 

Waterloo, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2014

We had to leave our holidays in the Laurentians early to return home for a funeral but we had one last morning. My family decided to shop in Saint Saveur but I went alone for just two hours to the Polar Bear's Club and it was exactly what I needed. My favourite part was the location, which was right along... More 

Was this review helpful? Yes 1
spapolarbear, Directeur général at Polar Bear's Club, responded to this review

Thank you to have taken the time to write a review. Our Customer satisfaction is always our goal and we are pleased to have been able to offer you a nice moment in our natural surroundings. More 

Montreal, Canada
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2014

Why I'm rating this spot average is: 1- Food and drinks (not alcohol) - It's mention on the site you can't bring your own food. False. You can and there's a special designated area where you can eat it. 2- Buying food and beverages on the spot - available from them, are just in a tiny fridge at the welcoming... More 

Was this review helpful? Yes 2
spapolarbear, Responsable relations clients at Polar Bear's Club, responded to this review

Thank you for taking the time to write down your comments. Because customer service is a priority for us, we will discuss every point with our staff and managers team. We hope to have the pleasure of welcoming you again at the Polar Bear's Club ! The Polar Bear's team. More 

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Additional Information about Polar Bear's Club

Address: 930, Boulevard des Laurentides, Piedmont, Quebec J0R 1K0, Canada
Location: Canada > Quebec > Piedmont
Number of rooms: 3
Also Known As:
Polar Bear`s Club Hotel Piedmont
Polar Bear's Club Piedmont, Quebec

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