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Vila Gale Cumbuco

Certificate of Excellence
4.0 of 5
Rua Lagoa das Rosas | Praia do Cumbuco, Caucaia, State of Ceara 61600-000, Brazil
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Vila Gale Cumbuco
Best prices for: 1 room 1 guest
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Ranked #3 of 7 Hotels in Caucaia
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed December 25, 2014
normafernandez Buenos Aires, Argentina
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1,427 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buenos Aires, Argentina
Top Contributor
55 reviews 55 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 25, 2014

The plan is all inclusive and the meal was good though I think the Vila gale Mares at Guarajuba has a better service. There are 3 restaurantss to choose depending on the days of your stay which offers menu and the food and service was good. Internet is chargable and there is no good connection in general even at the... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 30, 2014

Same food every day. No specific restaurant for kids (in the same location, same food, and with cold french fries.) sporadic outdoor activities for children did not achieve my expectation. A la carte restaurants available but the well done ordered beef came red as tomato.....

Was this review helpful? Yes 1
Northampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

Anybody who has written a review to say how fantastic this place has either lived in a shed all their life with a host of dogs, cats and rats, sleeping on a cockroach infested floor or they are completely insane! DO NOT GO THERE!! The food was the same every night...buffet food with swarms of people and kids just bumping... More 

Was this review helpful? Yes 4
Buenos Aires, Argentina
Top Contributor
60 reviews 60 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 31, 2014

we stayed there for a week and although the weather was not great we spent a great time! the hotel is ok, nice and clean, nothing spectacular, but ok. The food is very good. Even if you eat in the big restaurant. The food changes all the time and is good and fresh. The pool is very good, although sometimes... More 

Was this review helpful? Yes 1
Brasilia, DF
Contributor
19 reviews 19 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel is approximately 40 km from the Fortaleza Airport. The beach in front of the hotel is nice but there is no bar service. The pool area is great with several pools (huge) but no options for small children. There are 3 restaurants to choose from for dinner other than the buffet option but you have to make a... More 

Was this review helpful? Yes 3
Sao Jose Dos Campos, SP
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Really it does not worth. Facilities are not too bad, but it's not big enough for all guests. There are too many rooms per restaurant tables and chairs on the beach. Understaffed for sure, but it is not the worst. They are not prepared to deal with guests, for example, when I arrived, they didn't explain the hotel, facilities nor... More 

Was this review helpful? Yes 2
VilaGaleHoteis, Gerente geral at Vila Gale Cumbuco, responded to this review
Google Translation

Prezada Senhora, Primeiramente os nossos agradecimentos pelo tempo despendido no envio dos Vossos valiosos comentários. Uma vez que o nosso... More 

New York City, New York
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 18, 2014

I am writing this review from my room at Vila Gale Cumbuco. The setting is beautiful. That's the end of ending good comment. The hotel is the worst I've ever experienced. Completely disorganized, unprofessional staff. There are roaches in my bed (2 so far). The toilet does not work and was not cleaned today. The reception does not answer the... More 

Was this review helpful? Yes 5
Sao Paulo, SP
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 22, 2014

It is a very nice hotel, but they charge too much considering the Brazilian market. It´s a pity, because it is a very beautiful place, but Brazil is not Sweden and cannot handle such huge prices. My suggestion: half the price would be fair.

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Belo Horizonte
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 8, 2014

The hotel is very impressive, Great rooms and pool. Good restaurants. The beach is beautiful. I don't have problem taking my butt of the chair, so I can't complain about the service. I just think the all inclusive is very poor. I expected eat shrimps and drink a good cachaça (I'm fro Minas Gerais and I'm used to drinking the... More 

Was this review helpful? Yes 1
Porto, Portugal
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 10, 2013

Worst check in I ever had. Basically they just gave me an envelope with the keys and two towell cards, no comment on what was there. No explanation on how the resort works, what kind of amenities they have, what kind of restaurants, where was my unit located, nothing. No simpathy at all... According to the hours we arrived (23:00)... More 

Was this review helpful? Yes 1
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