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Alta Crystal Resort at Mount Rainier

Certificate of Excellence
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68317 Wash. 410 E, Crystal Mountain, WA 98022
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Alta Crystal Resort at Mount Rainier
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271 Reviews from our TripAdvisor Community

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Vancouver
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I reserved the honeymoon cabin for three days over New Years, and it was just as awesome as the photos online. We had an amazing experience, and were very pleased with the free activities that were offered every night. Wine and beer included. How nice is that? The staff was amazing, and super helpful, very quick to... More 

Helpful?
1 Thank SabinaVancouver
rye, NY
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 3, 2016

So, I was trying to pull a family trip out west during the Christmas break and wanted to see if we could get some skiing in. I found the Alta Crystal after an online search and we couldn't have been happier! Everything about our stay was wonderful from when I called them on the phone to ask about our stay... More 

Helpful?
1 Thank RyeBearss
Tempe, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015

The proprietors and staff were unusually friendly and went beyond what was expected. For example, on our way there we got stuck on the road due to a storm and tree that had fallen on the road. The proprietor suggested that we go back to a restaurant to have dinner, telling us that she would call us when the road... More 

Helpful?
2 Thank Richard K
Seattle, Washington
1 review
5 of 5 stars Reviewed December 22, 2015 via mobile

A few weeks ago a friend and I decided we wanted to go to the snow. So we looked at booking somewhere both our families could fit to help keep costs down. We found Alta online and our group would easily fit. Because we were booking over two CC's I called to make the booking. The lady on the phone... More 

Helpful?
Thank kburchmore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 18, 2015

I was so excited about staying at Alta. We booked rooms last night to take our kids on a surprise Christmas ski trip. Booked our reservation on line and then today got a call that we were going to be required to pay more. Something about because we had a Sunday involved in our stay we needed to pay a... More 

Helpful?
12 Thank Jennifer W
cadematoWashington, Owner at Alta Crystal Resort at Mount Rainier, responded to this review

We were saddened to see this review as this is a serious charge – and there was absolutely no Bait & Switch involved. We know she’s disappointed, but this review hits below the belt and we vehemently disagree with her accusation. Ask yourself. Would we really get so many positive reviews if we are the type of people she says... More 

Seattle
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 12, 2015

Our family goes to Alta Crystal at least twice a year. We love it because there is so much to do on site and near by. There are wonderful activities hosted by the staff like bonfires, hikes and cookie making. The pool is wonderful year round. It's magical to swim in the warm pool as snow is falling all around.... More 

Helpful?
1 Thank Alexandra S
Lynnwood, Washington
1 review
5 of 5 stars Reviewed December 2, 2015

Alta Crystal is a unique and charming place! Our family stayed here over the Thanksgiving weekend and we were thrilled with the built-in amenities - Thanksgiving dinner in the refrigerator on arrival, firewood delivered to the door, activities (bonfires, karaoke, cookie making, etc.) organized for every night, heated pool and hot tub, a recreation cabin with ping pong and foosball,... More 

Helpful?
Thank Kaydn2015
Chicago
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 14, 2015

If you're heading to Mt. Rainier, this is a great location. It's just minutes from the park. Be prepared that the nearest restaurants are either in the park or about 30 minutes away in the opposite direction. I think that is probably typical for the area, in general. The grounds are lovely. The cabins themselves are relatively comfortable. I found... More 

Helpful?
Thank hyena531
cadematoWashington, Owner at Alta Crystal Resort at Mount Rainier, responded to this review

Dear Hyena531: Thanks so much for taking the time to write a review. We very much appreciate your kind words and are glad you enjoyed your stay. We also love our location, tucked in the national forest at the Sunrise entrance to Mt. Rainier National Park and just 10 minutes from Crystal Mountain. I've actually sent you a separate note... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

My large work group (17-30 people) has held our annual retreat and business meeting every September for the past 6 years at Alta Crystal Resort. I cannot say enough good things about the location, accommodations, and staff. Located an easy 1.5 hours from downtown Seattle, it is nevertheless a rustic and beautiful location, with something for everyone - hikes, mountain... More 

Helpful?
1 Thank Stacey P
Chicago, Illinois
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 15, 2015 via mobile

This place is very scenic. The rooms are comfortable. They need to be updated a bit. The store in the main office is very small. The prices are good on the things that are available but I guess being a city girl this is not what I expected.First of all it takes about an hour to get up to Alta... More 

Helpful?
3 Thank Joycebz
cadematoWashington, Owner at Alta Crystal Resort at Mount Rainier, responded to this review

Dear joycebz: We hope your son is better and are truly sorry that this happened while you were on vacation. As you know, we did try to resell your reservation but were unsuccessful. Because we are in the mountains, most people make reservations in advance. Once a room is reserved, we are unable to rent it to someone else --... More 

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