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Kota Bukit Indah Plaza Hotel

Block L, Kota Bukit Indah, Purwakarta 41181, Indonesia
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Kota Bukit Indah Plaza Hotel
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Ranked #1 of 2 Hotels in Purwakarta
A recent review
3 of 5 stars reviewed 4 weeks ago
andibelanda Bandung, Indonesia
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29 reviews from our community

Traveler rating
    3
    14
    10
    2
    0
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3
Couples
0
Solo
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • Japanese first
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    (29)
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    (9)
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    (11)
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Tyneside
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here in February for business as it is the only hotel for those working nearby in the industrial zone. First impressions of the hotel are that it is very very dated. The rooms were a good size but they all had a horrible smell, especially as smoking is allowed in some rooms of the hotel. Myself and my... More 

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Bandung, Indonesia
Top Contributor
78 reviews 78 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

First of all, I can't find any stronger reason to stay in this hotel beyond having a company meeting that has to accomodate people from Bandung and Jakarta or you have a multi days meeting in the industrial complex. Yes there are some leisure facilities, but you can easily find other better places for that elsewhere. The hotel is somewhere... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

The price is little bit expensive for 4 star hotel but i think it's worthed because the rooms are big enough, the bathroom is clean and wide, bath tub in every type of room and hair dryer inside the bathroom, also their staff are helpful. They provide wheel chair for the guest with special need, lots of outdoor activities, my... More 

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Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

Dear Ms.Dian: Thank you very much for taking your time to write such a nice comment about us. Your feedback is very valuable for us. We were very happy to have served you and your family. We are looking forward to serving you and your family again in the near future. Kindest regards, Ivan Yuwono General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2015

I visited Purwakarta for a business trip, Purwakarta is a small city so I think there is no any good hotel there. But I was wrong, my offuce recommend me to Kota Bukit Indah Plaza Hotel, and it is a 4 stars hotel. When I arrived there, the facility of the hotel and the hospitality if the staffs are realy... More 

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Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 6, 2015

The hotel is kinda old, but the room is nice and clean. The staffs, some of them were really nice and friendly.. but some of them weren't.. The breakfast were good, but i'm kinda disappointed that my eggs order in the egg corner didn't meet my expectation. I took a buffet dinner every night, it was good.. i love when... More 

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Jakarta
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 20, 2014

Kind of old hotel. But dont judge the look from the age. Rooms are big, clean environtment, lots of outdoor activities, foods are great, ideal for business and family. It could be better if the hotel doesnt allow people to smoke inside the hotel, because i still see many people were smoking when i had my breakfast/lunch/dinner. I thought earlier... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

It was a nice stay with natural surroundings , myself and my collegeau stayed for a week over ther..The pool side view room looks good, but I got the room viewing the near by road. Overall the hotel management and employees are very much customer oriented and tendering their services in pleasant way. And also they are operating shuttle service... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 22, 2014

I just wanna say,the hotel have to training one of the restaurant employee. About how to talk to the guest. Let me say, the employee was 'she'. And very impolite!! I don't know her name and I don't wanna know her name anyway. My kid made mistake,and you know what?my kid is just a kid. And she get angry and... More 

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Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

We sincerely apologize about unpleasant experience that happened to you and your family during your visit to our restaurant. Guest satisfaction is our main goal. We have followed it up and will pay more attention to our staff's behaviour as well as give more training to develop good attitude and excellent service. Hopefully you can stay in our hotel in... More 

Nassjo, Sweden
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 15, 2014

Stayed at this hotel on a few occasions, where the room standards are okay. Clean and on a "finer" level, but not as nice as some hotels found within the Jakarta area. Food is fine (not exceptional), but the large pool is an added touch which I feel is definitely a perk which makes this hotel more attractive to reside... More 

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Pune, India
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 1, 2014

located in a forested enclave within an industrial estate.....close to the purwakarta industrial area too.....rooms & bathrooms could do with a bit of an uplift.....indian food available in the restaurant is decent.....very good spa services & acceptable internet quality....good VFM....ideal for a short stay

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