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Kota Bukit Indah Plaza Hotel

Block L, Kota Bukit Indah, Purwakarta 41181, Indonesia
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Kota Bukit Indah Plaza Hotel
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Ranked #1 of 2 Hotels in Purwakarta
A recent review
4 of 5 stars Reviewed May 27, 2015
Suzie F Sydney, New South Wales, Australia
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, New South Wales, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

Was my 1st time stay in this hotel, and I pick this hotel because the closest one to Cipali Duo Challenge event. 1st impression kinda old hotel and full of facilities. Friendly n helpful staff n housekeeper. I'm ordered food for dinner and lunch and Choices of food in hotel restaurant was good and the services was perfect.

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Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

Dear Ms.Suzie: Thank you for your nicest comments about us. We really appreciate it. Please do come back when you visit Purwakarta again, Looking forward to serving you again. Best regards, Ivan Yuwono General Manager More 

Tyneside
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 4, 2015

I stayed here in February for business as it is the only hotel for those working nearby in the industrial zone. First impressions of the hotel are that it is very very dated. The rooms were a good size but they all had a horrible smell, especially as smoking is allowed in some rooms of the hotel. Myself and my... More 

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Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

Dear GolfFoxtrot: Thank you for your comments regarding your experience during your stay at our hotel. We really appreciate it. On this opportunity we would like to apologize to you for your inconvenience during your stay with us. We will make sure that all your supportive comments be followed up for the improvements of our services to our valued guests.... More 

Travelers are raving about these Purwakarta hotels

Bandung, Indonesia
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 25, 2015 via mobile

First of all, I can't find any stronger reason to stay in this hotel beyond having a company meeting that has to accomodate people from Bandung and Jakarta or you have a multi days meeting in the industrial complex. Yes there are some leisure facilities, but you can easily find other better places for that elsewhere. The hotel is somewhere... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

The price is little bit expensive for 4 star hotel but i think it's worthed because the rooms are big enough, the bathroom is clean and wide, bath tub in every type of room and hair dryer inside the bathroom, also their staff are helpful. They provide wheel chair for the guest with special need, lots of outdoor activities, my... More 

Was this review helpful? Yes 1
Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

Dear Ms.Dian: Thank you very much for taking your time to write such a nice comment about us. Your feedback is very valuable for us. We were very happy to have served you and your family. We are looking forward to serving you and your family again in the near future. Kindest regards, Ivan Yuwono General Manager More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 14, 2015

I visited Purwakarta for a business trip, Purwakarta is a small city so I think there is no any good hotel there. But I was wrong, my offuce recommend me to Kota Bukit Indah Plaza Hotel, and it is a 4 stars hotel. When I arrived there, the facility of the hotel and the hospitality if the staffs are realy... More 

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 6, 2015

The hotel is kinda old, but the room is nice and clean. The staffs, some of them were really nice and friendly.. but some of them weren't.. The breakfast were good, but i'm kinda disappointed that my eggs order in the egg corner didn't meet my expectation. I took a buffet dinner every night, it was good.. i love when... More 

Was this review helpful? Yes 1
Jakarta
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 20, 2014

Kind of old hotel. But dont judge the look from the age. Rooms are big, clean environtment, lots of outdoor activities, foods are great, ideal for business and family. It could be better if the hotel doesnt allow people to smoke inside the hotel, because i still see many people were smoking when i had my breakfast/lunch/dinner. I thought earlier... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

It was a nice stay with natural surroundings , myself and my collegeau stayed for a week over ther..The pool side view room looks good, but I got the room viewing the near by road. Overall the hotel management and employees are very much customer oriented and tendering their services in pleasant way. And also they are operating shuttle service... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 22, 2014

I just wanna say,the hotel have to training one of the restaurant employee. About how to talk to the guest. Let me say, the employee was 'she'. And very impolite!! I don't know her name and I don't wanna know her name anyway. My kid made mistake,and you know what?my kid is just a kid. And she get angry and... More 

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Ivan Y, General Manager at Kota Bukit Indah Plaza Hotel, responded to this review

We sincerely apologize about unpleasant experience that happened to you and your family during your visit to our restaurant. Guest satisfaction is our main goal. We have followed it up and will pay more attention to our staff's behaviour as well as give more training to develop good attitude and excellent service. Hopefully you can stay in our hotel in... More 

Nassjo, Sweden
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 15, 2014

Stayed at this hotel on a few occasions, where the room standards are okay. Clean and on a "finer" level, but not as nice as some hotels found within the Jakarta area. Food is fine (not exceptional), but the large pool is an added touch which I feel is definitely a perk which makes this hotel more attractive to reside... More 

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