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All 5 Alma hotels

Comfort Inn

2.5 of 5 Hotel   |   870, av du Pont Sud, Alma, Quebec G8B 2V8, Canada
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34%
Ranked #3 of 5 hotels in Alma
A recent review
5 of 5 stars reviewed 1 week ago
Caroline J Laval, Canada
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  • Reviews (25)
  • Photos (60)
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  • Room tips (7)
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25 people have reviewed this hotel

Traveler rating
    1
    7
    12
    5
    0
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Laval, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel deserves a great review. The chain finally invested in this hotel and made a lot of improvement, from the breakfast area, the new carpet everywhere, new furniture in the rooms that includes a fridge. The beds were very comfortable and we all had a great night sleep. The hotel in on a Main Street with easy access to... More

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Rivière-Beaudette Qc Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2013

I am a member of the Choice Hotels, I never had to complaint about any room that I had rented over the years with this Group. Unfortunately, lately I rented at Comfort Inn in Alma, Québec, Canada. I was given the room 222 : that room carpet was filthy, totally covered with coffee stains and more, even between the 2... More

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, I apologize for not having replied to your email before now, since I was on vacation. I'm really sorry for any inconvenience you had during your stay. On the carpet in the room # 222, you're absolutely right. It is very worn and even if we wash regularly, stains are still present. I can assure you that during our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2013

A great way to experience the beauty of Alma and the Lac St. Jean region without having to pay the top dollar is to stay at the Comfort Inn. The Hotel is next to a sports bar La Cage au Sport (The Sport's Cage) and flanked on the other side by McDonalds. Although some reviewers see this as a negative,... More

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to send us your comments. These are very positive and allows us to improve. We hope to see you soon. Sincerely, Sylvie Fortin general manager More

Ottawa
Top Contributor
83 reviews 83 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 23, 2013 via mobile

I will start my review with the positive: - it's a small quiet hotel. - staff ok, polite , but very simple , it's cold and fast, (at least with the person that did our check-in). -continental breakfast included . - located in one of the main street (good location). -not expensive, very good price. -next door to several fast-food... More

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to share your comments. These are very positive, they will help us improve. We hope you will still come back to our hotel, as we will be renovated soon. For now, we apologize for any inconvenience you experienced during your stay and sincerely hope that you will visit us again. Sincerely, Sylvie Fortin... More

Montreal, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 14, 2013

Room was clean and confortable comparable in size with other hôtels in the chain. Continental breakfast is included and there was a large variety. The breakfast area is much too small, the hotel was not full the day we stayed there and the breakfast area was crowded, we had to wait to be able to serve ourselves.

Was this review helpful? Yes 1
Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to send us your comments. These will help us improve. Hope to see you soon. Sylvie Fortin Manager More

Quebec City, Canada
Top Contributor
64 reviews 64 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 10, 2013

After reading two reviews one in english and one in french, we made a reservation to this hotel requesting a room far from the take-out window of a McD near by. When we arrived at the front desk the man working there showed us where our room was. It was right in front of the take-out window. We insisted to... More

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, I am sorry that your stay was unsatisfactory. However, thank you for your comments. These v'ont help us improve and ensure that it never happens again. the pleasure More

Montreal
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2013

I love the Comfort Inn chain, so when i see they are in cities that I am visiting for business or pleasure, i always checThe rooms are comfy, clean and in good condition. The beds are very comfortable & pillows dreamy. Bathroom has hair dryer, there is an iron/ironing board, coffee maker & the tv has all the important English... More

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Almacn321, Manager at Comfort Inn, responded to this review

Hello, I'm very happy to see that you enjoy our hotel, despite the inconvenience that you have suffered. Our employees deploy and maximize their efforts to make your stay as pleasant as possible. Thank you for taking the time to be with your comments, it helps us improve. Looking forward to welcome you again, Sylvie Fortin directrice générale Comfort Inn... More

Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 9, 2013

We stayed at the Comfort Inn in Alma Lac st Jean from December 31st until January 3rd. The first two days were fantastic, service was excellent, the cleaning of the rooms was immaculate and all was great. on January 2nd, we came back in the late afternoon to find that nothing had been done in our room. The bedspreads were... More

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Almacn321, Manager at Comfort Inn, responded to this review

Firstly, I want to apologize. I'm really sorry that you have such sudden inconvenience during your stay in Alma. I'm really sorry, because this is not something common in our institution. Our employees deploy and maximize their efforts to make your stay as pleasant as possible. But rest assured that we will put special attention to prevent it from happening... More

Montreal, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 28, 2012

Rooms were okay. Bathroom was better than the room itself. Our room was non smoking, but there was a faint smoke smell inside the room and more so in the hallway. Breakfast was included but was a bit lacklustre. There were only 3 tables in the breakfast area for the entire hotel. Walls are indeed very thin. We did not... More

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Markham, Canada
1 review
3 of 5 stars Reviewed September 22, 2011

The hotel is clean and well priced. Staff is generally bilingual though French proficiency does help. It's a busy neighborhood & I took care to request a quite room with my reservation. Noise concerns were absolutely not an issue. We'd requested a little fridge in our room which was made available on reminding the front desk staff. Breakfast which is... More

Was this review helpful? Yes
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Additional Information about Comfort Inn

Address: 870, av du Pont Sud, Alma, Quebec G8B 2V8, Canada
Phone Number:
Location: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Alma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Inn Alma, Quebec
Alma Comfort Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn is centrally located in Alma, directly on Route 169. We have newly renovated the front desk and lobby area and now offer a 24-hour business centre, welcoming seating area with tv and fireplace and a spacious breakfast room. Each of our 59 tastefully appointed guestrooms are All New Just for You! With new carpet, vinyl, 32" flat screen tvs as well as new tile and vanities in the bathrooms. All of our rooms feature pillow-top beds, free wireless high-speed internet access, free parking and free local calls. Join us for your Complimentary "Your Morning" Hot Breakfast, which includes eggs, sausage or bacon, fresh waffles, breads, yogurt, cereal and juice. Enjoy your stay! ... more   less 
Number of rooms
59

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