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Comfort Inn

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870, av du Pont Sud, Alma, Quebec G8B 2V8, Canada
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Comfort Inn
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Comfort Inn
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30 reviews from our community

Traveler rating
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    8
    14
    6
    0
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Trois-Rivieres, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I am a frequent guest at this hotel. About 8-10 stays per year. This hotel was renovated last year and they did do a nice job. The rooms are still a bit drafty, due to the poor insulation around the patio doors on the ground floor. My problem is the facility uses plastic card 'keys' as a security system to... More 

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Montreal
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff friendly; snow not cleared very well outside patio; food good, but limited on what we could take; cleaning could have been better. I don't expect much, although it was good. Free wifi & good coffee :)

Was this review helpful? Yes 1
Laval, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel deserves a great review. The chain finally invested in this hotel and made a lot of improvement, from the breakfast area, the new carpet everywhere, new furniture in the rooms that includes a fridge. The beds were very comfortable and we all had a great night sleep. The hotel in on a Main Street with easy access to... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Rivière-Beaudette Qc Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2013

I am a member of the Choice Hotels, I never had to complaint about any room that I had rented over the years with this Group. Unfortunately, lately I rented at Comfort Inn in Alma, Québec, Canada. I was given the room 222 : that room carpet was filthy, totally covered with coffee stains and more, even between the 2... More 

Was this review helpful? Yes 1
Almacn321, Manager at Comfort Inn, responded to this review

Hi, I apologize for not having replied to your email before now, since I was on vacation. I'm really sorry for any inconvenience you had during your stay. On the carpet in the room # 222, you're absolutely right. It is very worn and even if we wash regularly, stains are still present. I can assure you that during our... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2013

A great way to experience the beauty of Alma and the Lac St. Jean region without having to pay the top dollar is to stay at the Comfort Inn. The Hotel is next to a sports bar La Cage au Sport (The Sport's Cage) and flanked on the other side by McDonalds. Although some reviewers see this as a negative,... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to send us your comments. These are very positive and allows us to improve. We hope to see you soon. Sincerely, Sylvie Fortin general manager More 

Ottawa
Top Contributor
118 reviews 118 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed August 23, 2013 via mobile

I will start my review with the positive: - it's a small quiet hotel. - staff ok, polite , but very simple , it's cold and fast, (at least with the person that did our check-in). -continental breakfast included . - located in one of the main street (good location). -not expensive, very good price. -next door to several fast-food... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to share your comments. These are very positive, they will help us improve. We hope you will still come back to our hotel, as we will be renovated soon. For now, we apologize for any inconvenience you experienced during your stay and sincerely hope that you will visit us again. Sincerely, Sylvie Fortin... More 

Montreal, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2013

Room was clean and confortable comparable in size with other hôtels in the chain. Continental breakfast is included and there was a large variety. The breakfast area is much too small, the hotel was not full the day we stayed there and the breakfast area was crowded, we had to wait to be able to serve ourselves.

Was this review helpful? Yes 1
Almacn321, Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to send us your comments. These will help us improve. Hope to see you soon. Sylvie Fortin Manager More 

Quebec City, Canada
Top Contributor
73 reviews 73 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 10, 2013

After reading two reviews one in english and one in french, we made a reservation to this hotel requesting a room far from the take-out window of a McD near by. When we arrived at the front desk the man working there showed us where our room was. It was right in front of the take-out window. We insisted to... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Hi, I am sorry that your stay was unsatisfactory. However, thank you for your comments. These v'ont help us improve and ensure that it never happens again. the pleasure More 

Montreal
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2013

I love the Comfort Inn chain, so when i see they are in cities that I am visiting for business or pleasure, i always checThe rooms are comfy, clean and in good condition. The beds are very comfortable & pillows dreamy. Bathroom has hair dryer, there is an iron/ironing board, coffee maker & the tv has all the important English... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Hello, I'm very happy to see that you enjoy our hotel, despite the inconvenience that you have suffered. Our employees deploy and maximize their efforts to make your stay as pleasant as possible. Thank you for taking the time to be with your comments, it helps us improve. Looking forward to welcome you again, Sylvie Fortin directrice générale Comfort Inn... More 

Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 9, 2013

We stayed at the Comfort Inn in Alma Lac st Jean from December 31st until January 3rd. The first two days were fantastic, service was excellent, the cleaning of the rooms was immaculate and all was great. on January 2nd, we came back in the late afternoon to find that nothing had been done in our room. The bedspreads were... More 

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Almacn321, Manager at Comfort Inn, responded to this review

Firstly, I want to apologize. I'm really sorry that you have such sudden inconvenience during your stay in Alma. I'm really sorry, because this is not something common in our institution. Our employees deploy and maximize their efforts to make your stay as pleasant as possible. But rest assured that we will put special attention to prevent it from happening... More 

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