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All 5 Alma hotels

Universel

3.0 of 5 Hotel   |   1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
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Universel
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Ranked #1 of 5 hotels in Alma
A recent review
4 of 5 stars reviewed 2 weeks ago
Sirenella Quebec
  • Overview
  • Reviews (36)
  • Photos (29)
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36 people have reviewed this hotel

Traveler rating
    7
    19
    6
    4
    0
See reviews for
10
16
2
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Montreal, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

We paid a premium rate for a suite located on the ground floor, facing the parking lot. The suite featured a king bed, average-sized bathroom and to our surprise a conference room which we had no need for. The air conditioner was noisy, the windows did not open and the room had a musty smell. Breakfast was not included. We... More

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Quebec
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was fine. Our little boy was happy to have a big bed for himself. The hotel is close to the river, where you can walk/bike. Located downtown, this also gave us access to many restaurants by walking distance.

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Mayaguez, Puerto Rico
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2014

My wife and i just spent two nights here, and i can recommend the hotel. The rooms are spacious, well appointed and very clean. The hotel has an indoor swimming pool with jacuzzi. There are two restaurants. We only went to one, Le Bordelais, which we like very much both for breakfast and dinner. The check-in with fast and the... More

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CONCORD
Top Contributor
140 reviews 140 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed June 5, 2014

The hotel is well located, right in the center of the city. You can easily walk to the various nearby restaurants (on a Monday night in early June, many of the restaurants were closed or their kitchens were closed) or take a walk along the water. The hotel itself is OK. The room was fine but could definitely use a... More

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Brussels, Belgium
Top Contributor
112 reviews 112 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 23, 2013

very decent hotel, well located in the , rather small, city center. The rooms are spacious, clean and well equiped. Very comfortable large beds, excellent bath room. The hotel is cosy, the bar and restaurants as well. Food is very good according to lacal standards and breakfast, served on table, is complete, good quality and warm. Staff is very friendly... More

Was this review helpful? Yes 1
Ottawa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We just spent 3 nights at this great hotel. The desk staff were all hospitable and very helpful in both languages. Our TV remote was not working properly and was replaced immediately. Our large well appointed room overlooked the raging river. The breakfast has lots of choices and is good value for the price. The hotel is within walking distance... More

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
70 reviews 70 reviews
64 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed September 6, 2011

Hi everybody, I’ve just returned from a night stay at the Hotel Universel in Alma and here is my review. First I would like to mention that this is not my first time in Alma, I have stayed at other hotels here in the past. The Universal hotel is located in the heart of the city, from here you can... More

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Burlington
Top Contributor
61 reviews 61 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 30, 2011

My wife and I chose this hotel based on trip advisor and hotel.ca comments for the start of our bike tour of lac Saint Jean. We had booked a king bed room, and we were assigned a corner room overlooking the "cascades" of the river. Hence the name of the street "Boul. des cascades" . Excellent choice. Front desk staff... More

Was this review helpful? Yes 1
Moira, United Kingdom
Top Contributor
196 reviews 196 reviews
69 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 12, 2011

10 days into our tour of Ontario and Quebec we stayed here for 3 days, a slightly unusual choice for English visitors, we were not disappointed. Our room had a great view of the cascades and was large and comfortable. It had a 'pod' coffe maker which made great coffe but no facilities to make tea (good job we had... More

Was this review helpful? Yes 1
Montreal
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 30, 2010

Hotel was very clean and comfortable ..restaurant was excellent and affordable they recently added an indoor pool . they are adjacent to a shopping mall and linked by a corridor to a movie cinema it was perfect for our family... also close to attractions and a wonderful beach

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Additional Information about Universel

Address: 1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
Location: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Alma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Universel 3*
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Also Known As:
Universel Alma, Quebec

29 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Class
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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