We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Alma hotels


3.0 of 5 Hotel   |   1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Universel to your Saves list
Ranked #1 of 5 Hotels in Alma
A recent review
4 of 5 stars Reviewed August 24, 2014
John H Fredericton, Canada
Write a Review

39 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Fredericton, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014

Did not intend to stay here but after a very bad experience at another hotel this was the only available property that day and I am so glad I found this wonderful treasure. The front desk, the restaurant staff and the cleaning crew were all very friendly and welcoming. The restaurant was superb, a highlight of my stay and the... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 14, 2014

We paid a premium rate for a suite located on the ground floor, facing the parking lot. The suite featured a king bed, average-sized bathroom and to our surprise a conference room which we had no need for. The air conditioner was noisy, the windows did not open and the room had a musty smell. Breakfast was not included. We... More

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 4, 2014

The room was fine. Our little boy was happy to have a big bed for himself. The hotel is close to the river, where you can walk/bike. Located downtown, this also gave us access to many restaurants by walking distance.

Was this review helpful? Yes
Mayaguez, Puerto Rico
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 11, 2014

My wife and i just spent two nights here, and i can recommend the hotel. The rooms are spacious, well appointed and very clean. The hotel has an indoor swimming pool with jacuzzi. There are two restaurants. We only went to one, Le Bordelais, which we like very much both for breakfast and dinner. The check-in with fast and the... More

Was this review helpful? Yes
Top Contributor
165 reviews 165 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed June 5, 2014

The hotel is well located, right in the center of the city. You can easily walk to the various nearby restaurants (on a Monday night in early June, many of the restaurants were closed or their kitchens were closed) or take a walk along the water. The hotel itself is OK. The room was fine but could definitely use a... More

Was this review helpful? Yes
Brussels, Belgium
Top Contributor
114 reviews 114 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 23, 2013

very decent hotel, well located in the , rather small, city center. The rooms are spacious, clean and well equiped. Very comfortable large beds, excellent bath room. The hotel is cosy, the bar and restaurants as well. Food is very good according to lacal standards and breakfast, served on table, is complete, good quality and warm. Staff is very friendly... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We just spent 3 nights at this great hotel. The desk staff were all hospitable and very helpful in both languages. Our TV remote was not working properly and was replaced immediately. Our large well appointed room overlooked the raging river. The breakfast has lots of choices and is good value for the price. The hotel is within walking distance... More

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
70 reviews 70 reviews
64 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed September 6, 2011

Hi everybody, I’ve just returned from a night stay at the Hotel Universel in Alma and here is my review. First I would like to mention that this is not my first time in Alma, I have stayed at other hotels here in the past. The Universal hotel is located in the heart of the city, from here you can... More

Was this review helpful? Yes 2
Top Contributor
64 reviews 64 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 30, 2011

My wife and I chose this hotel based on trip advisor and hotel.ca comments for the start of our bike tour of lac Saint Jean. We had booked a king bed room, and we were assigned a corner room overlooking the "cascades" of the river. Hence the name of the street "Boul. des cascades" . Excellent choice. Front desk staff... More

Was this review helpful? Yes 1
Moira, United Kingdom
Top Contributor
212 reviews 212 reviews
71 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed June 12, 2011

10 days into our tour of Ontario and Quebec we stayed here for 3 days, a slightly unusual choice for English visitors, we were not disappointed. Our room had a great view of the cascades and was large and comfortable. It had a 'pod' coffe maker which made great coffe but no facilities to make tea (good job we had... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Universel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Universel

Address: 1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
Location: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Alma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Universel 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, TripOnline SA, Venere and Odigeo so you can book your Universel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Universel Alma, Quebec

29 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (20)
Family/play areas (1)
Hotel & grounds (2)
Room/suite (3)
Pool/beach area (1)
Other (13)

Management photos: Courtesy of the property manager

All management photos (10)
Room/suite (2)
Dining (1)
Hotel & grounds (1)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay