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Universel

1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
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Universel
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Ranked #1 of 5 Hotels in Alma
A recent review
4 of 5 stars Reviewed November 9, 2014
LondonRugbyfan London
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 9, 2014

We had pre-booked this hotel before we came to Quebec and when we parked outside it, the hotel looked like a rather uninviting 'block house'. It is certainly not an attractive building. But we are very glad that we stayed here. The 'front of house' staff were extremely charming, efficient and helpful. The room was comfortable. And we had an... More 

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Ottawa, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Stayed here for two nights on business. Wasn't many options to select. The hotel itself is fine, very basic I found, I had a standard king room. The bed I found very hard and didn't sleep comfortably. I would make sure that your room is not near the maid station as they start around 6:30 and do not seem to... More 

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Fredericton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

Did not intend to stay here but after a very bad experience at another hotel this was the only available property that day and I am so glad I found this wonderful treasure. The front desk, the restaurant staff and the cleaning crew were all very friendly and welcoming. The restaurant was superb, a highlight of my stay and the... More 

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Montreal, Canada
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed August 14, 2014

We paid a premium rate for a suite located on the ground floor, facing the parking lot. The suite featured a king bed, average-sized bathroom and to our surprise a conference room which we had no need for. The air conditioner was noisy, the windows did not open and the room had a musty smell. Breakfast was not included. We... More 

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Quebec
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 4, 2014

The room was fine. Our little boy was happy to have a big bed for himself. The hotel is close to the river, where you can walk/bike. Located downtown, this also gave us access to many restaurants by walking distance.

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Mayaguez, Puerto Rico
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 11, 2014

My wife and i just spent two nights here, and i can recommend the hotel. The rooms are spacious, well appointed and very clean. The hotel has an indoor swimming pool with jacuzzi. There are two restaurants. We only went to one, Le Bordelais, which we like very much both for breakfast and dinner. The check-in with fast and the... More 

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CONCORD
Level Contributor
170 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed June 5, 2014

The hotel is well located, right in the center of the city. You can easily walk to the various nearby restaurants (on a Monday night in early June, many of the restaurants were closed or their kitchens were closed) or take a walk along the water. The hotel itself is OK. The room was fine but could definitely use a... More 

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Brussels, Belgium
Level Contributor
136 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed June 23, 2013

very decent hotel, well located in the , rather small, city center. The rooms are spacious, clean and well equiped. Very comfortable large beds, excellent bath room. The hotel is cosy, the bar and restaurants as well. Food is very good according to lacal standards and breakfast, served on table, is complete, good quality and warm. Staff is very friendly... More 

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Ottawa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We just spent 3 nights at this great hotel. The desk staff were all hospitable and very helpful in both languages. Our TV remote was not working properly and was replaced immediately. Our large well appointed room overlooked the raging river. The breakfast has lots of choices and is good value for the price. The hotel is within walking distance... More 

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Montreal, Canada
Level Contributor
74 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
4 of 5 stars Reviewed September 6, 2011

Hi everybody, I’ve just returned from a night stay at the Hotel Universel in Alma and here is my review. First I would like to mention that this is not my first time in Alma, I have stayed at other hotels here in the past. The Universal hotel is located in the heart of the city, from here you can... More 

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