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Super 8 Whitecourt

2.0 of 5
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4121 Kepler Street, Whitecourt, Alberta T7S 0A3, Canada
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1 room 1 adult
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Super 8 Whitecourt
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122 Reviews from our TripAdvisor Community

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Victoria, Canada
2 reviews
5 of 5 stars Reviewed January 1, 2016

Super 8 is my preferred hotel while travelling through Canada. The Whitecourt location is typical - very good accommodation at reasonable rate.

Review collected in partnership with Super 8

Helpful?
Thank josephbC2175XN
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Thanks so much for your feedback on your recent stay at Super 8 Whitecourt. We appreciate your kind words and we look forward to seeing you again soon. Regards, Kathy Lee Munro General Manager More 

Calgary, Alberta, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 20, 2015

The bed was exactly what I needed. I also wanted a nice hot soak after an arduous day and was saddened to hear that there was no Hot Tub in the Whitecourt Super8. The tub was a bit shallow but there was lots of hot water. Breakfast was perfect. The staff were efficient and friendly. We arrived late and left... More 

Review collected in partnership with Super 8

Helpful?
Thank Thom G
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Hi there! Thanks for your wonderful feedback on your recent stay at the Super 8 Whitecourt! I'm sorry we did not have a hot tub for you, although we do have Jacuzzi suites available (something to maybe consider for next time). Glad to hear our beds were comfy and breakfast was good. See you next time! Regards, Kathy Lee Munro... More 

1 review
5 of 5 stars Reviewed September 30, 2015 via mobile

I come to the super 8 twice a week. Each week I go and stay, the service and hospitality are just astounding! Each and everyone of the staff members there including the cleaning ladies are friendly and always have smiles. I would recommend this hotel to anyone passing through whitecourt Alberta

Helpful?
Thank Dean B
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Hello! Thanks so much for your awesome review of your recent stay at the Super 8 Whitecourt. We look forward to your visits and are very glad you enjoy staying with us! See you next time! Regards, Kathy Lee Munro General Manager More 

Vancouver Island, Canada
1 review
3 of 5 stars Reviewed August 31, 2015

We don't understand why a hotel controls the tv viewing, and the ac control. We get up early, were not able to watch the news because they don't turn on the tv feed until after 6am. The ac worked until about 11pm then stopped, it also started up again after 6am. We would probably never stay again.

Review collected in partnership with Super 8

Helpful?
Thank John B
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

We appreciate your feedback on your recent stay at the Super 8 Whitecourt. I do want to clarify that the hotel in no way controls either the TV or the AC units in the rooms. We have been having issues with our TV's reverting to analog (we have digital TV installed), we are working on a solution to this. We... More 

Kamloops, Canada
1 review
1 of 5 stars Reviewed August 22, 2015

First room a desaster: looked like still occupied, both beds and the bathroom a mess Second room: one bed a mess, the toilet urinated, one used soap bar with hair at the sink, a bath towel stuffed into the fridge Third room: hair in bathtub, but I cleaned it myself and stayed

Review collected in partnership with Super 8

Helpful?
Thank michaelmR9225HD
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Hi, thanks for your feedback on your recent stay at the Super 8 Whitecourt. I would like to apologize for the problems that you encountered during your stay. It's not typical of our hotel to have unclean rooms and while it's not meant to be an excuse, our housekeeping department is experiencing some turnover which may have contributed to the... More 

Alberta, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed August 19, 2015

The room smelled strongly of dog urine; air-conditioning did not work and neither did the toilet which was leaking and the only way to flush the toilet was to take the cover off and manually pull the plug to flush the toilet......I turned off the valve to stop the water from continually leaking all night. The face wash clothes were... More 

Helpful?
Thank Vera C
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Hello. Thanks so much for taking the time to leave your review. I sincerely apologize that the room was not clean as this is definitely not typical and not to our standards. I have already addressed all your concerns with the housekeeping department. I really do hope you would be open to giving our hotel another try and look forward... More 

Conquest, SK
1 review
5 of 5 stars Reviewed August 4, 2015

Drove to Whitecourt to visit family for the week. We had stayed at the Super 8 before and was so pleased with our stay that we didn't think of booking anywhere else. Although we weren't at our hotel much with visiting family, we had really good sleeps and the complimentary breakfast in their kitchen was just like at home. Excellent!

Review collected in partnership with Super 8

Helpful?
Thank lindajj2015
S8WhitecourtGM, General Manager at Super 8 Whitecourt, responded to this review

Thank you for taking the time to submit a great review on your recent stay with the Super 8 Whitecourt. We a thrilled you had a wonderful stay and look forward to your next visit! Regards, Kathy Lee Munro General Manager More 

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