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Quality Inn Whitecourt

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5420 49th Avenue, Whitecourt, Alberta T7S 1P3, Canada
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Quality Inn Whitecourt
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Quality Inn Whitecourt
Quality Inn Whitecourt
Quality Inn Whitecourt
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34 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottingham, United Kingdom
Top Contributor
81 reviews 81 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 7, 2014

First time in the Quality Inn Chain. I normally stay in Holiday Inns. Not very impressed with this hotel but its just ok for a few days.. If i were staying longer i would try and find something more QUALITY! Rooms ok but the smell around the place on the corridor is dreadfull. Air freashner system too over powering to... More 

Was this review helpful? Yes 1
Quality H, Manager at Quality Inn Whitecourt, responded to this review

We Thank-you for your honest review. Also, we appreciate the comment in regards to air quality in the corridors. And our first priority this morning is to get that rectified! Also, we hope that you choose more Choice Hotel products in the future as we will definitely aim to provide more Quality in your stay! More 

Cody, Wyoming
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 7, 2014

This hotel is dated and undergoing remodeling. The first room the breaker blew while running the air conditioner. It was operated by an extension cord stretched across the room. I found the cord to be very hot to the touch when the breaker blew. Called the desk and they had someone reset the breaker. Went to the desk and told... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Appreciate your review. It is with much pleasure that you will not have to experience that shortfall in our rooms again. We have now upgraded our rooms to the new PTAC unit method of heating and cooling which is industry standard. We hope you visit us again soon! More 

Toronto, Canada
Top Contributor
54 reviews 54 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed August 12, 2014

Stayed here for 3 days....check in was fine, all staff were pleasant and courteous. Checked out the 1st room.....wow....as soon as we opened the door, the smell of stale air and old cigarette smoke hit us.....would have called the front desk but the phone didn't work. Back to reception I went. The girl was very helpful and moved us to... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Unfortunately, our hotel is not smoke free. Half the hotel still designated as a smoking section. I hope you enjoyed the balcony rooms as those are non-smoking rooms. Also, you will be pleased to know that we are upgrading our Heating/AC system. Also, thank-you for mentioning the key card system - we will look into that right away. Hope you... More 

Calgary
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

We had a nice stay at The Quality Inn in Whitecourt. We stayed for 1 night before the August long weekend. Our check in service was really great; the lady kindly interacted with my daughter, was patient while she corrected a booking error (that was done through a 3rd party website - not an error of their own. Truthfully, it... More 

Was this review helpful? Yes 1
Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your detailed Review. This helps us tremendously in improving the guest experience for future travellers like yourself! In the future we will let guests know about the train noise on the north side of the property. We hope you visit us again soon and likewise we will make sure that you are placed on the south side of... More 

Saskatoon, SK, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 7, 2014

The room was large had a small balcony with chair my view was of the parking lot. Hotel was on the river bank very pretty. The outside of the building is not that great but the rooms was fantastic very clean, large bathroom was large gave the toiletries and hair dryer available. They offered a complimentary breakfast (choice of 3... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Happy you enjoyed the room. Also will pass on the kind words to the restaurant as well. Hope you visit us again soon. More 

Hayriver
1 review
5 of 5 stars Reviewed June 28, 2014

Felt welcomed from the moment I step threw the doors thanks to Candice. Room stay was great had a great sleep and food was good. Stayed closed to doors in room 100 so really liked that, would come again

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your kind words. Appreciate the fact that Candace treated you well. And hope you visit again soon. More 

Whitecourt, Canada
1 review
5 of 5 stars Reviewed June 17, 2014

the rooms where clean taylor was very welcoming i would stay here again! the food has been good. the bed where very very comfy. i would defiently tell other people to stay here. thank you for your service

Was this review helpful? Yes
Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your review! Very pleased to hear that Taylor treated you well and the hotel meet your expectations. More 

Hamilton, Ontario
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 12, 2014

Day 5 on the road-Saskatoon to Whitecourt-just off the highway. No curb appeal but it turned out to be a good choice. One of the unfortunate things is that we had a room closest to the ice maker. The giggling and carrying on at an ice maker, can make for a challenging sleep. The food in the restaurant is what... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your review. Agreed, the exterior of the hotel needs some love and care. And thats what we are working on this summer. Hope you return and can witness the changes first hand! More 

Calgary, Canada
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed May 28, 2014

I will not be coming back to this hotel...this was my 2nd time here for business and the reason I repeated my stay is because I was so impressed last time, this time I had a different room and the heater was so loud that it sounded like demons in the room! Didn't sleep the entire time. And as a... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Apologizes for the lack of care that we provided. We should have made sure that you had a great stay. And upon check out made amends for the lack of sleep. I am aware of the banging pipes as there is air in the lines. That is all being upgraded this month! Please visit us soon as we are sure... More 

Calgary, Canada
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 5, 2014

Stayed here in March for business! Great staff, very clean hotel! Booked with Archie and checked in by Natalie and both are phenomenal!! And the beds are super comfortable! The only thing I noticed is that you can hear everything through the walls, otherwise.. No complaints!

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your review. Archie and Natalie gave each other a high 5 when they came to work! They were extremely happy to know that you had a good stay. And, also to know that you enjoyed their hospitality. Looking forward to seeing you again soon! More 

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