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Quality Inn Whitecourt

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5420 49th Avenue, Whitecourt, Alberta T7S 1P3, Canada
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1 room 1 guest
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Quality Inn Whitecourt
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38 Reviews from our TripAdvisor Community

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Traveler rating
    11
    5
    8
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    6
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4
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19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Fredericton, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel Staff. Nancy, Sarah, Donna, Amanda, Petra, Tara and all of the staff at the Front desk and the lounge. After a lengthy stay at this establishment they treated me like family which is unusual in this day and age. My only complaint was the restaurant which is a franchise and has nothing to do with the Hotel .... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for staying with us. Likewise it was a pleasure. We will address the issue about the availability of menu items with the restaurant and hopefully we will see you again at the hotel soon. More 

Montreal, Canada
1 review
5 of 5 stars Reviewed July 17, 2015

Very pleasant and courteous hotel staff. Room was clean,quiet and very reasonably priced . Enjoyed our stay there, will stay here if i'm in the area again. Made use of the exercise room. All my dining and drinking options were at the facilities, enjoyed that.

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for the kind review. We try our best. Visit again soon! More 

Calgary, Canada
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 17, 2015

I recently stayed at the Quality Inn, in Whitecourt, AB, where I have stayed in the past. My room was clean, comfortable bed and pillows. Hallway carpets are getting a touch on the tired side. Good exercise room. Had dinner in the lounge, which was BBQ ribs and sausage, it was very good. Language in the lounge was 'colourful', to... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your review. We wanted to say that we would love to be your host hotel in the future. And we wish you consider us. Also, we are going to look at improving the breakfast options as well as the lounge patrons. Thank-you very much and hope to see you soon. More 

Edmonton, Canada
2 reviews
3 of 5 stars Reviewed May 11, 2015

The Positive: Nice staff at check in and quick. Was able to get an early check in with no issues. Room was OK. Bed was comfortable. Balcony was really nice to sit on. Pets are free. Negative: Even on the main floor you have stairs. No elevator and if u are like me I had to make 6 trips up... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your review. Just wanted to let you know we do have rooms that are floor level and there is no need for stairs. We will look into our coffee provider - do some taste tests. And also we will find out what the beeping was in the middle of the night and make sure that comes to an... More 

Nottingham, United Kingdom
Level Contributor
111 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed December 7, 2014

First time in the Quality Inn Chain. I normally stay in Holiday Inns. Not very impressed with this hotel but its just ok for a few days.. If i were staying longer i would try and find something more QUALITY! Rooms ok but the smell around the place on the corridor is dreadfull. Air freashner system too over powering to... More 

Was this review helpful? Yes 1
Quality H, Manager at Quality Inn Whitecourt, responded to this review

We Thank-you for your honest review. Also, we appreciate the comment in regards to air quality in the corridors. And our first priority this morning is to get that rectified! Also, we hope that you choose more Choice Hotel products in the future as we will definitely aim to provide more Quality in your stay! More 

Cody, Wyoming
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 7, 2014

This hotel is dated and undergoing remodeling. The first room the breaker blew while running the air conditioner. It was operated by an extension cord stretched across the room. I found the cord to be very hot to the touch when the breaker blew. Called the desk and they had someone reset the breaker. Went to the desk and told... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Appreciate your review. It is with much pleasure that you will not have to experience that shortfall in our rooms again. We have now upgraded our rooms to the new PTAC unit method of heating and cooling which is industry standard. We hope you visit us again soon! More 

Toronto, Canada
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed August 12, 2014

Stayed here for 3 days....check in was fine, all staff were pleasant and courteous. Checked out the 1st room.....wow....as soon as we opened the door, the smell of stale air and old cigarette smoke hit us.....would have called the front desk but the phone didn't work. Back to reception I went. The girl was very helpful and moved us to... More 

Was this review helpful? Yes 1
Quality H, Manager at Quality Inn Whitecourt, responded to this review

Unfortunately, our hotel is not smoke free. Half the hotel still designated as a smoking section. I hope you enjoyed the balcony rooms as those are non-smoking rooms. Also, you will be pleased to know that we are upgrading our Heating/AC system. Also, thank-you for mentioning the key card system - we will look into that right away. Hope you... More 

Calgary
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

We had a nice stay at The Quality Inn in Whitecourt. We stayed for 1 night before the August long weekend. Our check in service was really great; the lady kindly interacted with my daughter, was patient while she corrected a booking error (that was done through a 3rd party website - not an error of their own. Truthfully, it... More 

Was this review helpful? Yes 1
Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your detailed Review. This helps us tremendously in improving the guest experience for future travellers like yourself! In the future we will let guests know about the train noise on the north side of the property. We hope you visit us again soon and likewise we will make sure that you are placed on the south side of... More 

Saskatoon, SK, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2014

The room was large had a small balcony with chair my view was of the parking lot. Hotel was on the river bank very pretty. The outside of the building is not that great but the rooms was fantastic very clean, large bathroom was large gave the toiletries and hair dryer available. They offered a complimentary breakfast (choice of 3... More 

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Quality H, Manager at Quality Inn Whitecourt, responded to this review

Happy you enjoyed the room. Also will pass on the kind words to the restaurant as well. Hope you visit us again soon. More 

Hayriver
1 review
5 of 5 stars Reviewed June 28, 2014

Felt welcomed from the moment I step threw the doors thanks to Candice. Room stay was great had a great sleep and food was good. Stayed closed to doors in room 100 so really liked that, would come again

Was this review helpful? Yes
Quality H, Manager at Quality Inn Whitecourt, responded to this review

Thank-you for your kind words. Appreciate the fact that Candace treated you well. And hope you visit again soon. More 

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