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Hotel Chateau-Bromont

90 Stanstead St, Bromont, Quebec J2L 1K6, Canada
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Hotel Chateau-Bromont
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263 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there and had some issues with my friend making the booking for the wrong date but they were very accommodating and allowed us to move it forward. Entire hotel was very clean and looked after the shuttle from ski fields is huge bonus and Jill from the front desk really went above and beyond to help us

Helpful?
Thank Nate S
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Nate S, Thank you for taking the time to share your comments with us following your stay at our hotel. We are glad to read that our staff was able to help and accommodate you, making sure that your stay went well. Your comments about our front desk team member were sent to her and we are sure they... More 

Montreal, Canada
2 reviews
3 of 5 stars Reviewed January 3, 2016

What a beautiful area and mountain! The hotel however is not that clean and nor are the rooms. The rooms are not spacious and the facilities not very well maintained. The rooms facing the pool and open area are at risk of noise throughout the evenings and nights. The sofa beds are truly uncomfortable. So I must admit that this... More 

Helpful?
Thank Ad R
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Ad R, Thank you for taking the time to share about your stay with us at our hotel. We are sorry to read that the facilities did not live up to your expectations. Our friendly staff is on hand 24 hours a day to make sure our guests are satisfied, so reading your comments suggests that you might not... More 

Duvall, Washington
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 16, 2015

I enjoyed my stay here. The room was great with a fireplace and a whirlpool tub in the space living and a loft as the bedroom. The hotel's restaurant was very good, I had a steak cooked perfectly. My only complaint was that the room did not have a computer desk. I was here on business and had to sit... More 

Helpful?
Thank Frank G
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Frank G, Thank you for taking the time to write about your stay with us. We are happy to read that your stay lived up to your expectations and want to confirm that your comments about the work desk have been taken to heart and given to the appropriate team member here at the hotel. We are looking forward... More 

Toronto, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 11, 2015

Stayed here for a conference and would certainly return just for leisure! This is a beautifully (and totally) renovated property with great rooms and fantastic food. Staff are bi-lingual and very pleasant and accommodating. The hotel is at the base of multiple ski hills and although no snow yet, I expect the location would easily please skiers. This is a... More 

Helpful?
Thank Skip C
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Skip C, thank you for sharing your comments with us regarding your stay at our hotel. We are pleased to read that you were pleasantly surprised by our accommodations and our staff. The ski season is always busy here and we do have one of the best locations and a free shuttle service to the slopes for our guests.... More 

Findlay, Ohio, United States
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 10, 2015

The team at Chateau Bromont does an amazing job of making you comfortable. From check in through breakfast they were fantastic and made sure I had everything I needed. The staff even print and punched documents for me as I prepared for a meeting one morning. The restaurant is also excellent and reasonably priced. The rooms and common areas are... More 

Helpful?
Thank Dave B
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Dave B, Thank you for sharing your comments with us in regards to your business stay at our hotel. We are glad to read that the details you needed for your meeting were taken care of in a way that made your stay better. We hope to see you again in Bromont for some ski or golf! Best regards,... More 

Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

My husband and I are expecting baby #2 any day now and we booked a last minute weekend getaway to enjoy some time together. This hotel was perfect; great amenities, relaxing atmosphere, beautiful location and mountain view. I requested specifically a fireplace and king sized bed which made our weekend extra cozy and peaceful. The room itself was superbly decorated,... More 

Helpful?
Thank Stephanie K
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Stephanie K, thank you taking the time to share your comments with us, especially with your new baby on the way. We are glad to read that your stay with us made your last days before baby #2 more comfortable and cozy. You are welcome anytime with your children as we have equipment to accommodate younger guests (play pens,... More 

us
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 9, 2015

Booked room with mountain view, got room with terrace view (during a wedding). When requested to change the room, got different answers to end up not being able to change. This happened after I booked a the room thinking the hotel allowed dogs (what they advertised). However, they accept only dogs of certain weight what was not clearly signaled (or... More 

Helpful?
1 Thank lucyq
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello lucyq, thank you for taking the time to share your comments with us concerning your stay at our hotel. Your experience has helped us see where we can make our dog policy better explained and put in place. Although third party websites do not give us the ability to explain our policy, we are adding it to our website... More 

Vancouver, British Columbia, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 30, 2015

Was at a business meeting for a few days and fell in love with this hotel. Would love to go back for a vacation. The location views are spectacular and hotel is wonderful. Has all the amenities of a large hotel with the quaint charm of a luxury boutique. Enjoyed a balconey room definitely worth the upgrade. Bedding was luxurious... More 

Helpful?
Thank Tiina M
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Tiina M, we are delighted to read your comments about your business stay with us. It's always a pleasure to read how a new guest discovers our area and our hotel, so we will gladly welcome you back anytime! As you were here for a business trip, you might not be aware that during the winter we offer a... More 

Orleans, Ontario, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 26, 2015

We were there 24/25 Oct, so pretty much in the off season. To get to our room we had to go down in an elevator to the Spa level, along a very uneven, sloped hall, INTO the Spa, and then up another elevator. The room looked nice, however, the lighting was so bad it was actually hard to see anything.... More 

Helpful?
Thank Patricia M
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Patricia M, thank you for taking the time to write about your stay with us. We are sorry to read that you didn't feel the need to talk to our staff about your room; we could have easily given you another room in the main building if we had know the architectural features were a problem for you and... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 22, 2015 via mobile

We visited here in the off season and it was still amazing, they have everything you need, gym, hot tubs, spa, indoor and outdoor pool, gym, fast wifi and more. Our family room was spacious and clean, a great lace to relax and lay back. Definitely a great place to stay if your looking for fancy and cheap accommodation!

Helpful?
Thank Amber W
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Amber W, thank you for taking the time to share comments about your stay with us, we are happy to read that your experience with us lived up to your expectations and we hope you will be back during the winter to ski and have fun in the Eastern Townships. Best regards, Jessica Millien Web Community Manager Domaine Château-Bromont More 

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