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Hotel Chateau-Bromont

90 Stanstead St, Bromont, Quebec J2L 1K6, Canada
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Hotel Chateau-Bromont
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218 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (35)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (38)
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Montreal
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice stay. Stayed in the Amerispa section which is newer and has balconies overlooking g the gardens or the slopes. Grounds are pristine and room are spotless. Beds are good. The hotel falls short on 3 things. Pillows are way too small and flat I needed 3! The ice is only available by calling it in. So this... More 

Was this review helpful? Yes
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Marc B, thank you for taking the time to write about your stay with us, we're happy to read that the hotel and grounds met your expectations. As you mentioned, staying in the Spa section of the hotel is more quiet, but it's also the only area of the hotel where there is no ice machine. The main building... More 

Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were really pleased with our 2 night stay. We arrived early and were able to check in. Great atmosphere, friendly staff, fantastic breakfast. I would highly recommend this place to anyone, and we are looking forward to coming back in the near future.

Was this review helpful? Yes
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Dale G, it's a pleasure to read your comments, we are quite happy that your stay with us lived up to your expectations! We're looking forward to seeing you again in Bromont. Best regards, Jessica Millien Web Community Manager Domaine Château-Bromont More 

1 review
3 of 5 stars Reviewed 1 week ago

It was the little things that were missing, and despite the renovations, the hotel is dated. There was only one person at the check-in (we arrived at around 6:45) and they were already occupied with another group so check-in took longer than I am used to. They did not provide any additional information like where the pool is, or the... More 

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chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Darlene D, thank you for taking the tie to give detailed comments about your stay with us. We're concerned that your stay did not live up to your expectations, as we have staff on hand 24 hours a day to answer questions and/or address concerns our guests might have during their stay. Your comments are taken to heart and... More 

Burlington, Vermont
1 review
5 of 5 stars Reviewed 1 week ago

We had a great experience. The room was beautiful, the staff was super friendly and patient with us. We purchased a package for the room and 2 days at Granby Zoo and couldn't have been happier. We ate in the restaurant for breakfast only - and it was very good. I do wish their shop had more expansive hours -... More 

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chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Renee D, thank you for taking the time to share about your stay with us! We're happy to read that your family had full days of fun and that you were able to enjoy the Eastern Townships. We will pass your comments along about our shop, our aim is to provide our guests with the best services possible. See... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We went there last june and we were not impressed by the hotel on the good side the spa is Nice its well located especially if you plan to go to the golf court. In regards of the room the bathroom was Nice and clean, make sure you dont get a room with the view on the inside pool, they... More 

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chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Philippe S, thank you for taking the time to review your stay with us. We're sorry to read that your experience didn't live up to your expectations, we do strive to offer our guests the best experience possible. We'll be glad to host you again should you choose to stay with us on your next trip to the Eastern... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

A hotel that tries to stick you for as much as they can. They like to offer specials and then trounce you whenever and wherever once you're there. They'd do well in the used car business. We came in on a $169 offer and left paying $450. The restaurant evening meal is over-the-top richness, i.e. undigestible. And of course let's-all-commit-suicide-now... More 

Was this review helpful? Yes 1
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Brooke L, our whole team is sorry to read your comments about your experience with us at our hotel. We're even more saddened by the fact that these events took place almost a year ago and we can tell by your words that the memory is still fresh. We always have staff on hand to make sure our guests... More 

Travelers are raving about these Bromont hotels

Montreal, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2015

The room was nice and clean. However the swimming pool (indoor and outside) were small and not what to expect in a area where you dont have that much activities to do. I think they can do better with the space that is not used to its maximum. The restaurant: I wasn't impressed by the food and the service in... More 

Was this review helpful? Yes 1
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Ryan S, thank you for taking the time to share your impressions about our hotel and grounds. We do have two pools on the premises, as well as a raquetball court and a small gym. Our resort has a four star golf course and direct access to the hiking and bicycle trails. At the Auberge you can play on... More 

Montreal, Canada
1 review
2 of 5 stars Reviewed June 13, 2015

Rooms are not ready before 4pm. Don' t even think of asking the front desk. They were rude and if it had been a vacation get away, we would have left right there. Matresses need to be changed. The two of you will end up sleeping in the middle of a queen size bed. We asked for advice on a... More 

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chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello Lifeisgood1302, we are sorry to read your review concerning your stay with us recently, this situation is very distressing and unusual. Our managing team was clearly not aware of the situation while you were in our hotel, and we want to have the opportunity to speak some more with you if you so choose. Our Customer Service Director, Mrs... More 

Hamilton, Ontario
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 4, 2015

I joined my husband on this trip to a golf tournament in Bromont. This is our second stay at the Chateau Bromont and it looks like a lot of upgrades have been done. Our room looked totally refreshed. It had a beautiful bathroom with walk-in shower with a rain head. The beds were comfortable with lots of pillows. My only... More 

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chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello barryandjoan, thank you for taking the time to write about your stay with us! We're glad to see that you noticed a difference in our hotel. We've worked hard to upgrade our rooms, the restaurant and our banquet halls. We're looking forward to seeing you again in Bromont, Best regards, Jessica Millien Web Community Manager Domaine Château-Bromont More 

Calgary
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 29, 2015

Stayed 2 nights during the week for a 2 day work conference. Was off season, so obviously quieter than middle of winter (ski) or summer months, which was fine. Stayed in a 2 x Queen bed room (on my own, but no matter). Room was clean, nicely appointed, bathroom was as well. Room had floor to ceiling windows facing ski... More 

Was this review helpful? Yes
chateau-bromont a, Web Community Manager at Hotel Chateau-Bromont, responded to this review

Hello dbandbb, thank you for taking the time to share your experience with us at our hotel. We are happy to read that your stay was pleasant and that you are looking forward to coming back. Our four star golf course might be the challenge you're looking for, be sure to check it out during your next trip to Bromont!... More 

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