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All 4 Fairmont Hot Springs hotels

Fairmont Hot Springs Resort

3.0 of 5 Resort   |   5225 Fairmont Resort Road, Box 10, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
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Fairmont Hot Springs Resort
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A recent review
4 of 5 stars reviewed yesterday
BCJeremy Surrey, Canada
  • Reviews (245)
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245 people have reviewed this hotel

Traveler rating
    61
    103
    37
    32
    12
See reviews for
92
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
  • German first
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English first
Surrey, Canada
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family enjoyed the resort a lot. There is a lot to so there and it is set up for families. We ate only in one of the restaurants--expensive and not good at all. Some good restaurants nearby though.

Was this review helpful? Yes
Alberta, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW

The good: views are gorgeous. Dinner at Mountain Flowers was fantastic. Service exceptional, meal amazing! Try the halibut! The bad: the resort is dated and not very well maintained. The hot springs are packed to capacity and there seems to be a sense of "anything to make a buck." On the upside, the pool staff are good and do lots... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review of your experience at Fairmont Hot Springs Resort (FSHR) and RV Park. We are sorry that your experience with the RV Park was less than satisfactory. This summer has been a challenge with the busyness of the RV Park and with watering restrictions for irrigation. Please do not take these as excuses; merely a little... More

Seattle
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for one night in the RV park. Paid over $50 for a gravel site with the sewer connection under the RV, extremely dusty and close to neighbors (which our 5yo loved because he was making mud volcanos with the kids next door). Hot springs are ok, extra on top of lodging and really crowded. Wifi included but worthless.... More

Was this review helpful? Yes 1
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review on your recent stay at Fairmont Hot Springs Resort's (FHSR) RV Park. We are sorry that your experience fell far short of what you would expect and what we would like to deliver. Your comments are really valuable in helping us improve our product and service. I do hope that in time you may consider... More

Mill Valley, California
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely all season resort with hot pools, golf, horseback riding. A great place for families or a romantic get away. Resort rooms are comfy and the restaurant has a varied menu that is reasonably priced. Perfect place to get away from it all!!!

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review on your visit to Fairmont Hot Springs Resort (FHSR). Your comments are really valued as a well travelled 'Senior Trip Advisor Contributor'. We hope to see you again soon at FHSR. Peter Smith 250-345-6055 psmith@fhsr.com More

Canmore
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here frequently as an R&R retreat. Rooms are comfortable, dining room is superb, staff are very helpful and hot springs are out of this world. Ski Hill and Golf Courses are worth seeing and playing on. Resort frequently has terrific specials and a wine tasting event each year. It also has a wonderful spa. Lots of casual eating... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Many thanks for the review on your frequent stays at Fairmont Hot Springs Resort (FHSR). We are delighted you enjoy the resort and all its amenities. Your opinions means so much with your credentials as a well travelled 'Senior Trip Advisor Contributor'. We hope to see you at FHSR again soon. Peter Smith 250-345-6055 psmith@fhsr.com More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided to come for the night with my wife while the kids were away with the grandparents, and it was such a great decision! King suite + romance package was a good price, and you get a huge room. It's pool view, and if you have it on the main floor it's a walkout to the smaller pool. The spa... More

Was this review helpful? Yes 2
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your great review of your recent stay at Fairmont Hot Springs Resort (FHSR). We are pleased you found the family atmosphere suitable for a couples retreat. We look forward to seeing you again soon. Peter Smith 250-345-6055 psmith@fhsr.com More

1 review
5 of 5 stars Reviewed 1 week ago

Family & I were staying near here on vacation. Went to hot springs for a swim and realized my wife had forgotten her wallet as we were up @ the window to pay for entry ( me, my wife & our 3 kids. I asked the girl if my family could go ahead well I drove back to campsite to... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Many thanks for the review of your visit to the Fairmont Hot Springs Resort (FHSR) Mineral Hot Springs Pools. I wished that you had kept your 'special offer' to yourself; now everyone will be wanting the same deal! Just kidding....glad you were well looked after. (The girl in the ticket office is now looking for another job. Kidding again!) We... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Returned for second honeymoon. Beds uncomfortable but room was clean and quiet although hallways dark!. The springs were filthy! The food was terrible..no choice, under cooked, greasy. The mojito came with clumps of dirt on the mint leaves. Not going to eat there again! Definitely not resort quality this time..... showing age!

Was this review helpful? Yes 5
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review on your recent return visit to Fairmont Hot Springs Resort (FHSR). We are disappointed that you did not find everything to your satisfaction. I hope you also took the time to leave more specific comments through one of feedback mechanisms. We promise to try and provide the 'resort quality' you expect and hope that we... More

vancouver
Top Contributor
158 reviews 158 reviews
36 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hubby and i took our yearly trip to Montana a couple weeks ago and stopped at fairmont for lunch. wanted to check out the property for a future stay. Had lunch in the bar whiskey joes i believe, shared a nacho which was huge and delicious. cocktails seemed a little pricier than most of our other stops around the area,... More

Was this review helpful? Yes
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review on your visit to Fairmont Hot Springs Resort (FHSR) and the Bear's Paw Lounge and Grill. We have passed on your comments regarding your server to the Food and Beverage Manager. We look forward to seeing you as overnight guests. Yes, spring, fall and winter offer special rate options and a little quieter resort. Peter... More

calgary
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Restraunt is terrible, mountain flowers, undercooked/ burnt food,bad service, creamers curdled the coffee , raw eggs, burnt toast, altogether very sloppy... Not a single good meal ... We ate there 5 times during our stay. Service throughout the resort was awful... worst I've ever seen in a hotel ridiculously long check in process, more then an hour... Checkin and check... More

Was this review helpful? Yes 1
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

It is difficult to respond to a review such as this except to say that we take your comments very seriously and will use them to try and improve our product and service in the future. We are truly sorry that we did not meet any of your expecations. Peter Smith 250-345-6055 psmith@fhsr.com More

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Additional Information about Fairmont Hot Springs Resort

Address: 5225 Fairmont Resort Road, Box 10, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
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Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
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Number of rooms
140

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  • At what time does the pool open each day?

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