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All 4 Fairmont Hot Springs hotels

Fairmont Hot Springs Resort

3.0 of 5 Resort   |   5225 Fairmont Resort Road, Box 10, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
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Fairmont Hot Springs Resort
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A recent review
4 of 5 stars reviewed 3 days ago
Rob L Saint John, Canada
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231 people have reviewed this hotel

Traveler rating
    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Saint John, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked this resort as my brother and his wife like it. We planned to get together before I returned home, so we chose this place. When I booked, they said that they would get me a rom close to the pool as my son enjoys swimming. I did not ask they just offered, but when I arrived the room... More

Was this review helpful? Yes 1
Ollantaytambo, Peru
Top Contributor
59 reviews 59 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This may be a family destination but we advise you step up your act for the prices you charge. Vacuum your hallways - not done in our 3 day 2 night stay on the 6th floor. No coffee or sugar in our room. Front desk offered fruit water - first day no cups, second day cups but no water! Room... More

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Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family visited the resort in the 70's and 80's and have many fond memories of it. Coming back was a bit of a reunion, and I was worried about the lodge not being as good so many years later. This was not the case for my brother and I. We stayed for 4 days in a pool view room... More

Was this review helpful? Yes 1
Halifax, Canada
Top Contributor
58 reviews 58 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not a "Fairmount Hotel" but the Fairmount Hot Springs Resort located in Fairmount Hot Springs..... it is not a part of the luxury hotel chain..... just wanted to make that clear.... we stayed in the main lodge, the rooms were clean and the bed was very comfortable but they are dated, we had an outside door with a... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your very descriptive review of Fairmont Hot Springs Resort (FHSR). You did a really good job of summarising FHSR. Yes FHSR is indeed a great family destination but also works well for all ages and couples only too. We do hope that you will be able to return again in the not too distant future. Peter Smith... More

Red Deer, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Ive been coming here every year since I was a little girl. This resort is really showing it`s age. Our phone wasnt working properly (it didnt even include the notes of what numbers to press to connect to certain parts on the resort) The carpet looks like it`s from the 70`s.. the bathroom has floral designs.. For the price you... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for taking the time to write a review on your experience at Fairmont Hot Springs Resort (FHSR). We are sorry you did not feel that you received good value for the cost of your room even with unlimited complimentary use of Canada's largets mineral hot springs and daily breakfast buffet . The Food and Beverage Manager has been... More

Alberta
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay since it gives you free access to the large hot springs pools, as well as the ones that are only for hotel guests. Breakfast at the Mountain Flowers restaurant is OK but nothing special. I suggest you can get better meals at the Hoodoo Grill just south on the highway, or at Strand's just north in... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review on your stay at Fairmont Hot Springs Resort (FHSR). We are pleased you enjoyed the natural hot springs pools. Hopefully you return again and perhaps you could try our restaurants at both our golf courses as alternative dining choices or in the winter our ski lodge restaurants. Your comments help us with our planning for... More

Calgary, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We were coming home from Spokane and decided because it was our last night of vacation to treat ourselves. I had never stay in the resort but have been to the pool years ago while camping. We were early upon arriving (and yes I know check-in time is 4pm) but never had a problem checking in early before. We were... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Sorry to hear that your check-in caused you so much grief. Unfortuantley, when we are full during the summer months and our guests have so much fun they never want to leave. Not many of our guests get up first thing in the morning and check out. Sometimes this can cause challenges in fulfilling 100% of the 4:00pm check-ins; as... More

Surrey, Canada
Top Contributor
99 reviews 99 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Lobby, and restaurants in the main bldg. have been well maintained.but there are areas that this property needs to update. We stayed in the main bldg. in a "deluxe" king. The main part of our room had been updated with furniture, flat screen TV etc but the bathroom was very dated. Pink arborite and floral wallpaper and a door that... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thanks for the review on Fairmont Hot Springs Resort (FHSR). We agree with all your comments, even that FHSR is a winner, and do have plans for upgrades and improvements underway. Peter Smith 250-345-6055 psmith@fhsr.com More

Parksville, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I used to spend every summer here - and absolutely loved it as a kid. That's why I came back with my family this year. The pools are obviously the main feature but are requiring some serious maintenance. Other than the odd coat of paint here and there, they are exactly the same as 30 years ago and in need... More

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Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Many thanks for the comprehensive review of your stay at Fairmont Hot Springs Resort (FHSR). Your observations on the facilities, processes and staff are very valuable. I will make sure your positive staff comments are passed on to their managers. Your comments regardoing the guests reserving the loungers with their towels is being followed up with to see if a... More

Alberta, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our families in Alberta and British Columbia have always met up at the Lodge for less driving more visiting. This year it was on Canada day and it was spectacular. They always advertise as Canada's playground and they did not disappoint. We enjoyed getting to visit with people of all ages . We also marveled at the people from many... More

Was this review helpful? Yes
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review of your visit to Fairmont Hot Springs Resort (FHSR) around Canada Day. We are glad you enjoyed your visit and the Canada Day celebrations. We look forward to seeing you again soon at FHSR. Peter Smith 250-345-6055 psmith@fhsr.com More

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Additional Information about Fairmont Hot Springs Resort

Address: 5225 Fairmont Resort Road, Box 10, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
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Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Class
Number of rooms
140

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