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Emerald Inn

4.0 of 5 16 The Promenade | Takapuna, Takapuna 1309, New Zealand
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69 reviews from our community

Traveler rating
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    25
    11
    7
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Finding rooms at the Emerald Inn was a blessing as we had just landed in Auckland and we were NOT happy with our pre booked choice up the road. The Emerald Inn is bright, clean, neat, tidy and very well located . It is close to Takapuna beach, surely the best in Auckland and nice and quiet. We booked 2... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice setting, handy to central Takapuna & beach. Very clean, all what one needs in a room, could do with some Reno work in some areas! Only down side is there is 'NO' complimentary internet connection, to my amazement they request payment for a service that does not work. If you are relying on internet? Don't stay.

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The one thing this motel complex has going for it, is its location! The owner must feel that this is the reason they can promote such a beautiful location but provide poor service. The owner was rude and bolshie. Any query on unexpected extra charges was met with a response that we can't show that on our bookings on the... More 

Was this review helpful? Yes 1
Brampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night. Just out of Auckland so very handy if travelling North or South but wanting to miss the madness of the city. Nice staff. Comfortable room and easy parking. Handy for a wander down to the beach or to the shops and restaurants.

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Hawera, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2014 via mobile

Beautiful tropical feel, close to the beach and walking distance to town! Only let down was that our TV was fuzzy and wasn't fixed when asked, and I personally found the Internet prices quite high considering most places give you free wifi. Other than perfect location, nice rooms.

Was this review helpful? Yes 1
Highworth, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 20, 2014

We loved this little motel. Seconds away from Takapuna strip and the beach(including Takapuna beach cafe if you're interested). Beautiful tropical feel to the motel and service was great. Wifi was really expensive though and in my opinion I believe it should be free in Hotels.

Was this review helpful? Yes 2
Hastings, New Zealand
Top Contributor
115 reviews 115 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 14, 2014

One of those unexpected delights you come across every now and then, the Emerald Inn features large suites in a beautiful subtropical setting. I enjoyed a great nights sleep (you have no idea whatsoever that you're mere metres from Takapuna's restaurant strip) and awoke to birdsong - what a great way to start the working day. Takapuna beach is a... More 

Was this review helpful? Yes 1
Napier, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 10, 2014

Unfortunately the oven was dirty with black crusting over the top inside surface. The grill did not work. The light bulb in the kitchen needed replacement during our stay and when we rang to have this sorted the manager asked us what bulb was required! The light bulb was not changed and we ended up cooking in poor lighting for... More 

Was this review helpful? Yes 1
Hamilton, New Zealand
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

We have stayed in many motels in Auckland and indeed in New Zealand and would rate this one as one of the best. Superb location, 50 meters from the beach and adjacent to the Takapuna township. Fantastic tropical garden setting with some units having a view of the beach. Studio units on the road side can view the beach and... More 

Was this review helpful? Yes 1
Emeraldinn, Manager at Emerald Inn, responded to this review

Thank you for taking the time to review your stay with us ...........and we sincerely hope you are able to enjoy The Emerald Inn again soon. We too believe we have a special place. More 

Wellington, New Zealand
Top Contributor
57 reviews 57 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 9, 2014 via mobile

Stay here often. Rooms are always spotless and well appointed. Staff are pleasant and professional. In house Breakfasts are great too! Parking can be a bit of a problem with smallish parks and big SUV's. Free internet would be great. Have stayed at a number of motels recently and all provided free internet.

Was this review helpful? Yes 2
Emeraldinn, Manager at Emerald Inn, responded to this review

We appreciate your review and have noted your point re internet charges. Our policy is currently under review. We hope you are able to come and enjoy another stay with us soon. Thank you for your positive feedback. More 

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Additional Information about Emerald Inn

Address: 16 The Promenade | Takapuna, Takapuna 1309, New Zealand
Location: New Zealand > North Island > Auckland Region > Takapuna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Inn 4*
Number of rooms: 39
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Also Known As:
Emerald Hotel Takapuna
Emerald Hotel Auckland
Emerald Inn Takapuna, Auckland, North Island

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