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All 7 Takapuna hotels

The Spencer on Byron Hotel

4.5 of 5 Hotel   |   9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 1306, New Zealand
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77%
Ranked #1 of 7 hotels in Takapuna
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
Pip5ter Auckland Region, New Zealand
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380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Any
English first
Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

We had a great room with fantastic views, we stayed 3 nights with a baby and the one bedroom was perfect for our needs. The servicing by the cleaners was fantastic and they were always very considerate if our son was sleeping - coming back when they would not wake him etc. However the check in trainee was left on... More

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My husband left the hotel around 7am to go to work and approx. 1.2hrs later I heard the door opening thinking he was back. I looked up to see a male staff member standing at the bottom of the bed. Shocked was an understatement. He then walked back towards the door then turned around, came back and apologised! I rang... More

Was this review helpful? Yes 4
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Good day Heminz, Thank you for choosing to stay with us and thank you for your review. I am sorry that you had an unexpected guest in your room whilst you were staying with us. This is a hotel workers biggest fear... walking in on someone in their room. Our policy is to knock 3 times and advise who we... More

Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here in early April 2014. The hotel promises a lot. Good Facilities although the Gym and Pool doubles as a training center. Given that rates you are paying for accommodation you would think that you would have sole use, not that it bothered me that much. what bothered me more was the general cleanliness of the pool area... More

Was this review helpful? Yes 6
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Hello Gonz2020, Thank you for staying with us and for writing a review. I am very concerned about many of your comments as we have many very happy customers that stay with us and it is disappointing that we were unable to satisfy you on this occasion. I notice that you stayed in a two bedroom suite which is the... More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We'd like to pass our thanks for The wonderful stay we had at The Spencer On Byron Hotel. The Suite was wonderful, the facilities were very nice, the services were high standards, the dinner (food and atmosphere) was great (please pass our compliments to the chef) and the breakfast was as good as we were looking for. The Spenser On... More

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spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Your review has made me smile! thank you for that! I was most pleased to read your review and learn that you enjoyed yourselves. I do hope you will come back again. Best wishes Terry More

Wellington, New Zealand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay there. However, I objected to being over charged and having to correct the front desk staff of the correct rates by showing them my mail. It makes me feel there is an attempt to rip me off.

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Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

On 14/3/2014, we booked a Suite at your hotel for a relaxing weekend away to celebrate our son-in-laws 50th birthday. He lives in Takapuna. We arrived at the hotel and had no problem booking in but when my wife wanted WiFi we were told that it would cost $19.95 for 1 day, which we think is very OTT, however we... More

Was this review helpful? Yes 1
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Hello Wayne, Thank you so very much for staying with us. I have read your review with some disappointment. You are absolutely correct about the Internet which on its own is currently priced at $19.95 for 24 hours of unlimited data We do offer room only rates as well as accommodation packages that include internet and we also offer full... More

Adelaide, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this hotel has all that you need for a stay in auckland. close to all that you would want to see, huge choice for eating out. good size rooms we stayed in the one bedroom spencer, kitchen, washing machine, dryer, dishwasher, the breakfast buffet was excellent. hotel staff very accommodating and friendly. the pool and heated (spa) well worth a... More

Was this review helpful? Yes 1
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Hi Paul, Thank you for choosing to stay with us and thank you for your review. I do hope you can find time to visit us again one day. Thanks again, Terry More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Family of 4 stayed in a joint 1 bedroom with a studio on the 10th floor. Fabulous facilities and an amazing view. The pool and gym were of a high standard. I highly recommend a visit to Thyme restaurant in level 1. The menu was lovely. The live music set a lovely vibe and the kids were well catered for.

Was this review helpful? Yes
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Hello Tracie, I really enjoyed reading your review and I am so happy that your family enjoyed your time with us! It is your positive feedback that we strive to reach for all of our guests. Please come back and stay again some day! Best wishes Terry More

Rowville, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A nice comfortable hotel to stay with great views looking back over to Auckland City. Nice and clean and good facilities to suit all needs. It is also close to a lot of restaurants. I would stay here again

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stay in this hotel for vacations, and the experience is amazing, is close to the ocean, very clean rooms, good location, good food, etc... We want to back in the future, definitely, in Takapuna is one the best options, we recommended this hotel.

Was this review helpful? Yes
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review

Hello Kahyda, Thank you for your custom and for your review, I am so very pleased to read that you enjoyed your stay and that you would recommend us to others. That is my aim for every one of our guests. Please come back again some day. Cheers Terry More

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Additional Information about The Spencer on Byron Hotel

Also Known As:
Spencer On Byron Hotel
Spencer On Byron
Spencer On Byron Auckland
The Spencer On Byron Hotel Takapuna, Auckland, North Island
Address: 9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 1306, New Zealand
Location: New Zealand > North Island > Auckland Region > Takapuna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Takapuna
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Spencer on Byron Hotel 4.5*
Official Description (provided by the hotel):
One of the finest Auckland hotels - ocean views, sea-scented air and a sunny outlook... Auckland's Spencer on Byron Hotel uses its beautiful environment to great advantage. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. Various types of rooms from studios to fully equipped family suites are available. ... more   less 
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