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The Spencer on Byron Hotel

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9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 0622, New Zealand
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1 room 1 guest
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The Spencer on Byron Hotel
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555 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I regularly stay at the Spencer on Byron for business. It is a nice hotel with large rooms most with great views either back to Auckland or out to the volcano on Rangitoto Island. The rooms are a bit dated now but well appointed. Staff are friendly and restaurant is OK with better options for eating available down by the... More 

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lincoln
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed here for one night, as part of a tour of NZ. We had a suite of rooms with duel aspect, giving marvellous views over both Auckland and surrounding areas.We were able to do our washing in the well equipped living area, whilst relaxing in the lounge or the bedroom, both of which had picture windows maximising the... More 

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Dunedin, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights here and had a lovely spacious room and lounge on the 14th floor. Great views over the city and handy to where I needed to go. Comfortable, clean and the staff were really friendly and couldn't do enough to make the stay pleasant. I had room service and the food was really nice. The rooms are... More 

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Sydney
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spencer on Byron is in a top location, provides a good level of services and has nice, if somewhat dated rooms. As a business traveller, I found the third world wifi service to be incredibly frustrating. I stayed in a good room on level 19 but had to carry my laptop down to the ground floor to connect to the... More 

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spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us - I am sorry to hear you had such problems with the WIFI: we have called our technical company in, to decipher what the issue was, and please be assured that we are committed to supplying the best possible internet service for all our guests. More 

Paihia, New Zealand
1 review
3 of 5 stars Reviewed 3 weeks ago

We were very happy with the service and thankful that we could check in early and check out late, as we arrived from Europe and were extremely jet lagged. The room was very clean and beds were comfortable. We booked online and decided that it would be convenient to have breakfast in the hotel for $32 per person. For this... More 

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spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for your review, and am so sad to read of your disappointment with breakfast - I am so surprised to read that it wasn't up to our usual high standard of fresh, hot, plentiful supply of items. Please be assured this is not the norm, and I will be discussing with our team to ensure all our buffet... More 

Kiwi on tour
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

2nd time staying here. As good as the last time. Efficient check in & out.Pleasant desk staff. Rooms above average.Had 1 Bedr'm apartment. Clean, nice kitchenette,good bathroom. 8th floor with great views of Aklnd city & Rangitoto island. Location at Southern end of Takapuna CBD. Handy to cafes, restaurants & bars . Also 5 mins from Devonport. Next time staying... More 

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spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for your lovely review, and we hope to welcome you back for a third time, and more! More 

Mauritius
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for about 3 weeks at the Spencer on Byron hotel in Takapuna in June 2015 and I really enjoyed my time there. The hotel is nicely located, with lots of nice restaurants nearby and it isn’t too far from Auckland City either, if you have a car. Check-in was a smooth process as we had already booked our... More 

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spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you, Poonam, for your lovely review of your recent stay with us at The Spencer, it is so nice to read that you enjoyed your time with us. I will pass on your comments to all our team, it is always a pleasure to share these types of reviews - we are very proud of our team and our... More 

Auckland, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

The Spencer on Byron Hotel has an excellent location The staff are friendly and attentive, the property is clean and the views are amazing, the best on the North Shore. I planned a surprise birthday for my friend and nothing was too much trouble. Debbie and Artem, a big 'Thank you'. Love this place. Well done Spencer!

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spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for your lovely review - I will be sure to pass on to our team and we hope to welcome you back in the future! More 

Kerikeri, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

The booking receptionist made sure that all our needs were met to accommodate ourselves and our daughter. We had a lovely unit with great kitchen facilities in a quiet part of the hotel. The views from any part of this building are wonderful. The outdoor pool was heated - ask our daughter, she made the most of it! Some refurbishment... More 

Was this review helpful? Yes 1
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us, it's great to read that you all had such a lovely time. We hope you will return to Takapuna and stay with us again at The Spencer! More 

Palm Beach, Queensland , Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2015

We made a late booking with Danielle, couldn't have been more helpful. Rolled in at 3:00A.M. (!) to find Mgr. and Assistant wide awake and helpful-as. It was freezing but the Asst. came outside and guided us into a car park space. (Parking IS a small issue here). The team even got us a pizza, very promptly, at 3:30 A.M.... More 

Was this review helpful? Yes
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for your lovely review, and we hope to welcome you back to The Spencer in the future. I have passed your comments on to our team - we are very proud of all our staff, and it is fantastic when we get feedback such as yours, bolstering their resolve and pride. Kindest regards, Debbie Barnett More 

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