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The Spencer on Byron Hotel

Hotel website
9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 0622, New Zealand
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The Spencer on Byron Hotel
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The Spencer on Byron Hotel
The Spencer on Byron Hotel
The Spencer on Byron Hotel
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512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

When you enter the hotel you see the 4 and a half star rating. The lobby is modern and clean and the library, bar and restaurant are beautiful looking. The staff are warm and welcoming. My only issue was this sleekness and beauty doesn't transfer to the bedrooms, they are plain, basic and not flash like I expected.

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Tired and in need of work. Stayed at this hotel numerous times in the past 10 years. Service and food is very good, but the rooms are tired and in need of work. Mystery persistent noises - water mains / vibration - on the forth floor that were quite annoying and never resolved.

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spenceronbyron, General Manager at The Spencer on Byron Hotel, responded to this review

Angus Bills, thank you for your custom over the years, I am very grateful for your repeat business. Thank you for your kind comments about the service and our food, that does make me very proud. In terms of our rooms, we have recently installed new entertainment options which includes brand new 50+ channels of SKY TV and we started... More 

new plymouth
Top Contributor
71 reviews 71 reviews
47 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Room 1914 on the 19th floor. Would stay again. Our Pros and Cons Pros: * Amazing views of Rangitoto and Skycity ! * Nice and quiet at night, no traffic noise being that high up * Takapuna beach only 8 minutes walk away * Close to cafes & restaurants * Full kitchen & washing machine and dryer... More 

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1 review
5 of 5 stars Reviewed 1 week ago

This is our third visit in the past 3 years and nothing seems to have changed. Clean and well maintained. Stayed in a suite with a very nice view. Short stroll to the beach , eateries, shopping, bus stop, park etc. Only issue if any was that the carpets could have been vacuum cleaned a bit better. We found a... More 

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spenceronbyron, General Manager at The Spencer on Byron Hotel, responded to this review

Hi Summiberry Thank you very much for your review and for your on-going custom, we very much appreciate this. Thank you for your comments, I will ensure we pay more attention to the vacuuming. Thank you for your kind words about our service. I wish you safe and happy travels. Cheers Terry More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent a few nights at Spencer on Byron and we were spoilt with spectacular views on the 19th floor. It was an absolute treat and we loved our stay. This was our mini honeymoon, so we loved that it was quiet and comfy - which meant we could really relax and re-cooperate after our busy wedding day. Thank you... More 

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One bedroom suite with beach views, as requested. The kitchen was tired, with a stained laminate bench & rubbish bin detached from the cupboard. Comfortable beds but pillows were too soft with no support & I woke up with neck pain. Buffet breakfast included in the room rate was lovely. Our travel plans changed unexpectedly & when we tried to... More 

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spenceronbyron, General Manager at The Spencer on Byron Hotel, responded to this review

Hello MnCkiwis Thank you for your custom and for leaving a review. I was sorry to read about some of the issues that you experienced, we do offer a variety of pillows on request, that may have better suited your needs. I will be following up on the other areas that you mentioned. Sorry that we were unable to keep... More 

Bunbury, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed as part of tour group on 9/03/2015.Superb rooms, comfortable beds, fully equipped kitchenette (not used). Very high level of cleanliness. Pricy drinks. Staff very friendly and helpful but service overall was a bit slow. As we did not use the pool or other hotel facilities, this is reflected in the rating score.

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Rockhampton, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Lovely apartment with lots of room. beautiful view over to Rangitoto and a small balcony to sit and enjoy the view from. Our apartment had a washer and dryer which was very handy ... however the dryer didn't work properly so we weren't able to dry clothes. Great location however within easy walking distance to beach, shops and restaurants.

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spenceronbyron, General Manager at The Spencer on Byron Hotel, responded to this review

Hi BecLB Thank you for choosing to stay with us and for leaving a review. I was sorry to read that your drier did not work which is not something that happens that often at all and our onsite maintenance team can usually fix most things fairly quickly. I am pleased that you enjoyed the view and do hope you... More 

Christchurch, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The location of Spencer on Byron is exceptional. On this visit the welcome from the front desk staff was excellent. The room was large, clean and had awesome views - and most importantly the bed was super comfy.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Amazing room (our suite had washer/dryer!) great view, the pool was nice but a bit shaded. Unfortunately, we were given terrible directions in order to reach a smaller town. You may be better off going to the iSite for help on busses. The front desk did bring us an adapter we requested, and provided limited Internet for free. We ended... More 

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