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Emerald Lake Lodge

Certificate of Excellence
Emerald Lake Road | Yoho National Park, Field, Yoho National Park, British Columbia V0A 1G0, Canada
Hotel amenities
Emerald Lake Lodge
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
DPOnTheRoad Miami, Florida
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707 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love the wood burning fireplaces in the room and restaurant, staff very helpful and friendly, food very good. Scenery spectacular. Don't forget like we did that the lake is frozen for much of the year (and thus not Emerald in color). Still a magnificent scenic environment. The walk around the lake was memorable. We will definitely be back in the... More 

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Trochu
1 review
4 of 5 stars Reviewed 3 days ago NEW

Always will be a favorite spot for me, but does need a bit more energy put into the food and cleaning staff. Love the hot tub could stay there all day taking in the view. Real fireplace in the room is so wonderful and the balcony I enjoy very much too overlooking the lake.

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Toronto, Ontario
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Sorry but this did not meet our expectations at all. Rooms need to be re-freshed, need heat working and on in the rooms, some staff needs to be re-trained or re-placed. Saving grace is the food which is wonderful.

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Golden, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Though the facilities are in need of a bit of maintenance, you can do no better for a mountain getaway in the Rockies. The rooms are lovely, the wood-burning fireplaces are super unique, the food is delish, etc. etc., It ain't cheap, so enjoy every bit of it!

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CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your review. I am glad to hear that you enjoyed your stay, and were happy with your room and experience in the restaurant. We hope to welcome you back again in future. More 

Golden
1 review
2 of 5 stars Reviewed 5 days ago NEW

Great party. The lake is gorgeous. We had no troubles but our friends had mice in their cabin! Restaurant was nice and we enjoyed the vegetarian option. Looks like we missed out on a beautiful joke around the lake so please bring your walking gear if you come.

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CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your review. I am very glad to hear that you enjoyed your event and meals with us, although sorry that your friends received an unexpected visit from some of the local wildlife! Thank you again for your helpful feedback, we hope to have the pleasure of welcoming you back in future. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

went to Emerald lake lodge for an overnight stay last Saturday it's a beautiful place to visit. First of all the parking is off site and not particularly well sign posted. You get a small coach from the car park to the hotel. The Reception is nice and the staff as you'd expect. What we didn't expect was to walk... More 

Was this review helpful? Yes 2
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for taking the time to review your recent stay. I am glad that you enjoyed your dining experience and received a warm welcome from our staff. I am sorry that not all aspects of your stay lived up to expectations, and will share your comments with the relevant departments so that we can continue to improve... More 

Banff, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A perfectly situated lodge with a gorgeous rustic feel. Rooms are clean and spacious, staff are friendly and helpful. It's so refreshing to stay at a lodge with limited access to technology (clearly indicated so there are no surprises), enabling a true mountain experience! Love, love, love. Will always return.

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you so much for your review. I am glad you enjoyed getting away from it all at Emerald Lake, and received a warm welcome from our staff. We look forward to welcoming you back for your next visit. More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet getaway with stunning views and incredible food. Wood burning fireplaces add a soulful touch to rooms. While rooms are a nice electronic free zone to disconnect and rustic, carpets could be cleaner.

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Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your review. I am glad you had a good time with us and enjoyed disconnecting for a while! I apologize that the carpet in your room was not up to standard, and will pass your comments on to the housekeeping team so this can be addressed. Thank you again for your helpful feedback, we hope... More 

Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful setting, friendly staff and the most amazing food you will ever eat! If you are looking for a romantic get away, not too far from Calgary this is a jewel. Make sure you read up on the history of the lodge. Fascinating!

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for reviewing your recent stay. I am very glad that you had a romatic getaway with us, enjoyed the food and received a warm welcome from our team. I will pass your kind comments on to the staff. We hope to have the pleasure of welcoming you back in future. More 

Calgary
1 review
3 of 5 stars Reviewed 2 weeks ago

The location is beautiful. Very peacefull! The rooms are quite rustic with the woodburning fireplaces. The resort should invest in better mattresses for a great Mountain Air Sleep. The restaurant was good with a fabulous breakfast menu.

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your review. I am glad that you enjoyed our unique location and your meals in the restaurant. I will pass your comments regarding the mattresses on to the relevant departments, and we will take this into account when planning future room upgrades. Thank you very much for your helpful feedback, we hope to be able... More 

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