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BEST WESTERN Maple Ridge Hotel

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21650 Lougheed Highway, Maple Ridge, British Columbia V2X2S1, Canada (Formerly Maple Ridge Hotel)
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BEST WESTERN Maple Ridge Hotel
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BEST WESTERN Maple Ridge Hotel
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (19)
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    (13)
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Abbotsford, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Checked in one-night while renos were finishing up at home, COMFY!! beds, air-conditioning much appreciated (35 degrees outside), cable and wi-fi included. Due to our timing we did not get to check out the Fitness Centre or pool/sauna but were aware of them. Good pricing for a quick night away.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina H, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your comment on your recent stay. Please think of us once again when and if traveling to the Maple Ridge area. More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed 1 night in the Best Western Maple Ridge. The hotel is conveniently located and easy to find. The staff was really friendly and the room was clean and comfortable. We also enjoyed the breakfast (with coffee, tea, juices, waffles, cakes & bagels) which helped us to start the day well.

Was this review helpful? Yes
Lina H, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your comment on your recent stay. Please think of us once again when and if traveling to the Maple Ridge area. More 

Victoria, Canada
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 21, 2015

We stayed 1 night. Our room was directly over the main entrance on the second floor facing toward Lougheed Highway. The front deck woman at check in was bright and cheerful. She was very helpful, and pleasant. Our room was not as bright and cheerful, it is dated and tired. The ceiling in the bathroom of our room 202 was... More 

Was this review helpful? Yes
Lina H, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know of your concerns at our hotel. We will definitely address the issues you mentioned and we appreciate your feedback so we can move forward. We appreciate your business and ask that you allow us another opportunity to have you as our guest. More 

Kelowna
2 reviews
5 of 5 stars Reviewed June 16, 2015

If you want clean, and I mean clean this is the place. Good service, helpful staff and first class amenities with quiet mechanical and a good bed. Would recommend this to anyone. First impressions are important and this place will do that.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina H, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how we exceeded in making your stay a pleasant one. Please think of us once again when and if in the Maple Ridge area. More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 4, 2015

Stayed here for two nights to attend a wedding. Hotel is older but clean. Hot tub was not hot enough but sauna worked well. TV reception a bit fuzzy. Although on a busy street our room was very quiet. Room had a fridge and microwave and was clean. Bed was comfortable

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how your stay went. Please think of us once again when and if in the Maple Ridge area. More 

Vernon, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 28, 2015

Friendly staff and smooth check in, set the tone for a great stay. They do put a deposit of $100 on your credit card, then remove it upon checkout, but that is becoming standard practice these days. No complaints about the decor, excellent bed & high quality linens. The pool & hot tub were soothing and the sauna was nice... More 

Was this review helpful? Yes 1
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for your wonderful comments and it assures us that we are headed in the right direction in customer service and quality! More 

Maple Ridge, Canada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

The hotel was adequate for what I needed, a place to sleep and eat breakfast. The breakfast itself was okay but could have had a bit more variety and quality but overall I got what I paid for. All in all I would stay again, especially since Maple Ridge doesn't have much to choose from.

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for choosing the Best Western Maple Ridge and we are pleased tat you enjoyed your stay. Please think of us once again when and if in the area. More 

Grande Prairie, Canada
1 review
3 of 5 stars Reviewed May 12, 2015

I appreciate the Best Western (BW) hotel chain - that said - the location is clean, neat and tidy - but it is 2015 and this hotel is stuck in the 70's. The carpet is tired and needs to be replaced. The hallways are long and dark - they need some accent lighting, some decor would be nice too. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay was. Addressing the décor firstly I would like to say that when we take on the Best Western name in the recent past, we have a designer come in and they suggest colors for walls and carpeting, hence the darker décor. Breakfast nook is a staff... More 

1 review
4 of 5 stars Reviewed April 17, 2015 via mobile

I spent in total 30 days in three stays here in the past 6 weeks and the staff is amazing! I found the rooms to be clean and comfortable. Pool is small and for my liking cold but hot tub is great! On site laundry for the guests which makes it easier to be away from home for long periods... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is a small size hotel; however, it is such a nice and clean place to stay. Swimming pool, hot-tub, Sauna and free breakfast/parking are some of the features. The staff is very professional and helpful. It looks renovated and everything looks new in perfect working order. Across the street, there is a home restaurant, which is decent place to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

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