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BEST WESTERN Maple Ridge Hotel

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21650 Lougheed Highway, Maple Ridge, British Columbia V2X2S1, Canada (Formerly Maple Ridge Hotel)
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BEST WESTERN Maple Ridge Hotel
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BEST WESTERN Maple Ridge Hotel
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78 reviews from our community

Traveler rating
    23
    29
    16
    5
    5
See reviews for
27
19
9
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel and staff met expectations but room smelled of cigaret smoke. Everything else was acceptable. It was in a convenient location. I dont have enough to say to make up 200 characters. The place was fine,

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post on your recent stay. We are proud to be a 100% non smoking facility and we do implement a $300 fine for smoking in the rooms, however smokers do go outside and the smell can waft into the air conditioners or through an open window. Please accept our apologies and we welcome... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent in total 30 days in three stays here in the past 6 weeks and the staff is amazing! I found the rooms to be clean and comfortable. Pool is small and for my liking cold but hot tub is great! On site laundry for the guests which makes it easier to be away from home for long periods... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a small size hotel; however, it is such a nice and clean place to stay. Swimming pool, hot-tub, Sauna and free breakfast/parking are some of the features. The staff is very professional and helpful. It looks renovated and everything looks new in perfect working order. Across the street, there is a home restaurant, which is decent place to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

Sexsmith
Top Contributor
87 reviews 87 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overal my experience at this hotel have always been good a very nice lady at the front desk checked us in, the room is nice and quiet. This time there was a group of parents with young girls, the date was April 9/2015 The girls were left to run up and down the halls with no control of there parents!... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

I am deeply sorry that you had to endure the noise and mayhem that this team caused you. We try so hard to keep all the teams on the same floor due to noise. We also have the parents sign a noise and damage contract. I hope if you contacted our front desk that they help diffuse the situation before... More 

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2015

I have stayed here for four nights and the stay was very good. There front desk staffs are Very friendly and value for Money....Breakfast is okay and could be better. Just right on the highway....Easy parking...Free Wifi...Bath amenities and towels could be better...

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We are please that you enjoyed your stay with us and welcome you back when and if traveling to this area again! More 

Nanaimo, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

Excellent front desk staff! The hotel looks like it has been renovated. The rooms are decorated nicely with large flat screen TVs and a small fridge. The water pressure in the shower was a little limp, but the comfortable beds made up for that. Free breakfast included. Great place to stay in Maple Ridge.

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We are proud of our newly renovated property and pleased that you enjoyed your stay with us. We welcome you back when and if traveling to this area again! More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed March 10, 2015

I was really surprised at how nice the rooms were and the hotel was really clean. Only a few issues post renovation that really could be fixed up (loose toilet paper holder, tub wouldn't drain right, HOT WATER kept getting hotter). Beds were comfy and room size was excellent. Breakfast was good except for the waffles, they were not very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge and let us know of the minor issues you had when staying. Our staff do rooms checks continuously and we also rely on our guests to let us know immediately if they have any issues so we can either... More 

Oliver, Canada
2 reviews
4 of 5 stars Reviewed March 6, 2015

Great check in service. Room was upgraded. Amazing! Beautiful accommodation and location. Quite a bit of noise from kids. Unfortunate as it ruins a beautiful place. Parents need to teach their children respect for others peace and quiet. Well appointed room otherwise. Best Western never fails me!

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how you enjoyed your recent stay at our property. We invite you to come again when and if you will be in the Maple Ridge area. More 

Calgary, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

my family and I stayed here last weekend. All the staff are very nice and attentive. There were some young somewhat rowdy hockey players there but it was nice and quiet in the late evening so they didn't disturb us. The fire alarm went off one night (I think someone pulled the alarm)but the staff and fire department handle it... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay was. We are terribly sorry about the fire alarm, and very pleased that it was nothing but a false alarm. We value your business and welcome you back in the near future. Please ensure that you let us know when arriving again that your shower was... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed February 26, 2015

For price this is an excellent hotel. The breakfasts are simple but good and the eating area is clean and comfortable. Staff are very friendly, helpful and attentive. The rooms are plain but very clean and the maid service is very good. This is our second stay at this location in six months and we will stay here next time... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

We are thrilled that you had a comfortable stay and that you will return. We appreciate your business and we will always welcome you back! More 

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