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BEST WESTERN Maple Ridge Hotel

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21650 Lougheed Highway, Maple Ridge, British Columbia V2X2S1, Canada (Formerly Maple Ridge Hotel)
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BEST WESTERN Maple Ridge Hotel
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BEST WESTERN Maple Ridge Hotel
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81 reviews from our community

Traveler rating
    24
    29
    18
    5
    5
See reviews for
28
19
11
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Vernon, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Friendly staff and smooth check in, set the tone for a great stay. They do put a deposit of $100 on your credit card, then remove it upon checkout, but that is becoming standard practice these days. No complaints about the decor, excellent bed & high quality linens. The pool & hot tub were soothing and the sauna was nice... More 

Was this review helpful? Yes
Maple Ridge, Canada
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was adequate for what I needed, a place to sleep and eat breakfast. The breakfast itself was okay but could have had a bit more variety and quality but overall I got what I paid for. All in all I would stay again, especially since Maple Ridge doesn't have much to choose from.

Was this review helpful? Yes
Grande Prairie, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

I appreciate the Best Western (BW) hotel chain - that said - the location is clean, neat and tidy - but it is 2015 and this hotel is stuck in the 70's. The carpet is tired and needs to be replaced. The hallways are long and dark - they need some accent lighting, some decor would be nice too. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay was. Addressing the décor firstly I would like to say that when we take on the Best Western name in the recent past, we have a designer come in and they suggest colors for walls and carpeting, hence the darker décor. Breakfast nook is a staff... More 

Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel and staff met expectations but room smelled of cigaret smoke. Everything else was acceptable. It was in a convenient location. I dont have enough to say to make up 200 characters. The place was fine,

Review collected in partnership with Best Western

Was this review helpful? Yes 1
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post on your recent stay. We are proud to be a 100% non smoking facility and we do implement a $300 fine for smoking in the rooms, however smokers do go outside and the smell can waft into the air conditioners or through an open window. Please accept our apologies and we welcome... More 

1 review
4 of 5 stars Reviewed April 17, 2015 via mobile

I spent in total 30 days in three stays here in the past 6 weeks and the staff is amazing! I found the rooms to be clean and comfortable. Pool is small and for my liking cold but hot tub is great! On site laundry for the guests which makes it easier to be away from home for long periods... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is a small size hotel; however, it is such a nice and clean place to stay. Swimming pool, hot-tub, Sauna and free breakfast/parking are some of the features. The staff is very professional and helpful. It looks renovated and everything looks new in perfect working order. Across the street, there is a home restaurant, which is decent place to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We welcome you back when and if traveling to this area again! More 

Sexsmith
Top Contributor
87 reviews 87 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 10, 2015

Overal my experience at this hotel have always been good a very nice lady at the front desk checked us in, the room is nice and quiet. This time there was a group of parents with young girls, the date was April 9/2015 The girls were left to run up and down the halls with no control of there parents!... More 

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

I am deeply sorry that you had to endure the noise and mayhem that this team caused you. We try so hard to keep all the teams on the same floor due to noise. We also have the parents sign a noise and damage contract. I hope if you contacted our front desk that they help diffuse the situation before... More 

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2015

I have stayed here for four nights and the stay was very good. There front desk staffs are Very friendly and value for Money....Breakfast is okay and could be better. Just right on the highway....Easy parking...Free Wifi...Bath amenities and towels could be better...

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We are please that you enjoyed your stay with us and welcome you back when and if traveling to this area again! More 

Nanaimo, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

Excellent front desk staff! The hotel looks like it has been renovated. The rooms are decorated nicely with large flat screen TVs and a small fridge. The water pressure in the shower was a little limp, but the comfortable beds made up for that. Free breakfast included. Great place to stay in Maple Ridge.

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge. We are proud of our newly renovated property and pleased that you enjoyed your stay with us. We welcome you back when and if traveling to this area again! More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed March 10, 2015

I was really surprised at how nice the rooms were and the hotel was really clean. Only a few issues post renovation that really could be fixed up (loose toilet paper holder, tub wouldn't drain right, HOT WATER kept getting hotter). Beds were comfy and room size was excellent. Breakfast was good except for the waffles, they were not very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay at the Best Western Maple Ridge and let us know of the minor issues you had when staying. Our staff do rooms checks continuously and we also rely on our guests to let us know immediately if they have any issues so we can either... More 

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