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Quality Inn Maple Ridge

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21735 Lougheed Highway 7, Maple Ridge, British Columbia V2X 2S2, Canada (Formerly Maple Ridge Inn & Suites)
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Quality Inn Maple Ridge
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35 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    5
    1
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14
7
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
  • All months
    (35)
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    (7)
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    (11)
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Maple Ridge, Canada
1 review
2 of 5 stars Reviewed 1 week ago

So me and my girlfriend ended up staying here we are in between looking for places and all hotels were booked one weekend, first few days were fine. we ended up extending our stay to 7 days on the 6th day we call front desk to extend for over the weekend, So i call the front desk and say we... More 

Was this review helpful? Yes
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. After reading your review it sounds as if you had an unpleasant experience at our hotel and for that I apologize. It is never our intention to have a guest leave unhappy. Unfortunately, I would require more details from you (and my staff) in order to offer an... More 

Kamloops, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 25, 2015

Checking in they originally wanted a $500 damage deposit for a room we paid $90 a night for 3 nights ! Really management come on. Checking in was interesting the lady whilst pleasant seemed to have her mind elsewhere making checking into our prepaid room interesting. As she wanted to recharge the card. Err no. She forgot more than she... More 

Was this review helpful? Yes
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It is feedback like yours that helps us see things from the guests perspective. It sounds as if we may have had some training issues with the employee who checked you in. Please accept our since apologies. We strive to make guests stay memorable not "ok" as you... More 

Travelers are raving about these Maple Ridge hotels

kelowna
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Our first time staying at this hotel and would definitely stay again. Room was a good size and very clean. Breakfast was just ok but no different then a lot of budget hotels. Our room was at the back which was good as no highway noise.

Was this review helpful? Yes
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thanks for taking the time to review us online and it was nice to hear you enjoyed your stay. We pride ourselves on providing clean and comfortable accommodation at a great price. We look forward to having you back at the Quality Inn Maple Ridge. Regards, Morgan C More 

Parksville
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 13, 2015

Our stay was okay. There was copious amounts of pot smoking going on directly below our room and we had to ask the people to move away from the building because we had kids with us. They did so without any complaint. We stayed four nights and one of our tires was slashed on the second night - a $280... More 

Was this review helpful? Yes 1
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It is feedback like yours that helps us see things from a guests perspective. I would like to take this opportunity to apologize that you got your tire slashed during your stay. Unfortunately the parking at our hotel is outdoors so these things can occur from time to... More 

Maple Ridge, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

We stayed here for three nights while our new home was being painted; we live a few blocks away. There was a half-full bottle of wine hidden behind pillows in the closet, but the bedroom was fine otherwise. Decent bed, clean bedclothes, TV in bedroom in addition to the living area. As we had a suite, we had a separate... More 

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Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It sounds as if you had an interesting stay with us. I would like to apologize for the struggles you experienced with the lighting in your room. It sounds as if we need to add some lights to this particular room. We will follow up with our maintenance... More 

Edmonton
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 4, 2014

I have stayed here many times. The staff is great, all the way from check-in to the cleaning staff. They price during the winter is excellent. They call it an Inn, but it really is more like a motel. All the rooms access from the outside. Nice little restaurant next door. You get a free buffet from 7-10. Their Wi-Fi... More 

Was this review helpful? Yes 1
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. We appreciate the great feedback and hope to see you again on your next trip to Maple Ridge. Regards, Morgan C More 

Savona, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 4, 2014

My husband and I booked a room for one night. The front desk personal was friendly and very quick in booking our room. The room it self was clean and once we found out how to turn the heat on it was quite satisfactory for a motel. Would stay here again. It was close to all activities and town for... More 

Was this review helpful? Yes 1
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I was happy to hear your kind review and we hope to see you again on your next trip through Maple Ridge. Kind regards, Morgan C More 

Kelowna, Canada
Level Contributor
134 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed November 25, 2014

The hotel served its purpose. A place to sleep while we were in town to touch base with friends. The room was dated and tired but clean. The bed was ok. We had a quiet nights sleep which was a lovely bonus. The continental breakfast was pretty sparse and the staff at The Pantry restaurant were not very friendly.

Was this review helpful? Yes
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review our property. I wanted to let you know that the hotel has recently changed management, so in this instance your feedback is especially valuable because we are currently undergoing a full review of the operation. Look for some exciting changes coming before the new year, both inside the rooms and... More 

Dawson Creek, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2014

Hotel is clean, although it is very dark in the rooms and windows don't open. Breakfast was a fail. Apparently they didn't expect so many people to show up to eat, so there was nothing there. Not even hot water for the tea, when asked to get us more water it took them 10 min. There was No one there... More 

Was this review helpful? Yes 1
Kamloops, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2014

This hotel was reasonably priced and centrally located for where we were going. The room was clean and well stocked but it is outdated. Also, it was listed as a non-smoking room but you could smell it used to be a smoking room. Our stay came with a continental breakfast but you had to go to the Pantry Restaurant for... More 

Was this review helpful? Yes 1
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