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All 4 Matane hotels

Quality Inn & Suites Matane

3.0 of 5 Hotel   |   1550, avenue du Phare Ouest, Matane, Quebec G4W 3M6, Canada
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Ranked #2 of 4 hotels in Matane
A recent review
4 of 5 stars reviewed 3 weeks ago
hemispheres777
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10 people have reviewed this hotel

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    2
    5
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel. Clean well maintained outside pool and very friendly staff. Thoroughly enjoyed my stay here. The suite we got was huge and very comfortable beds. I will be staying her again in my future travels.

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QISMatane, General Manager at Quality Inn & Suites Matane, responded to this review

Dear Tripadvisor member, Thank you for taking the time to give us your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More

Fredericton, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Shower didn't work, air conditioner was less than enthusiastic, kept losing internet connection. Frustrating! Staff very nice. Great breakfast. Even the front desk clerk tried to get the shower going after we mentioned it but he couldn't figure it out either. Nice of him to help though. I had to have a public conversation in the lobby on FaceTime as... More

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QISMatane, General Manager at Quality Inn & Suites Matane, responded to this review

Dear Tripadvisor member, Thank you for taking the time to complete your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Camp Hill, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 5, 2014

My family and I stayed here on our trip home to the States after a wonderful week in the Gaspesie region. Our stay at this Quality Inn was very comfortable. We opted for the not updated room and were pleasantly surprised at our room to the point that we wondered if we were in the updated section. The room was... More

Was this review helpful? Yes 1
QISMatane, General Manager at Quality Inn & Suites Matane, responded to this review

Dear BCnn70 Thank you for taking the time to complete an feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comment will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2013

During my stay, there was a fire at the hotel and we were told to register to the neighboring hotel. The local staff made everything possible to alleviate the problem (coffee and doughnuts) while we were waiting to pick-up our luggage. I contacted Choice hotels where I had made my reservation to be reimbursed. They could not do anything for... More

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Prague
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 5, 2013

Nice, comfortable and clean rooms, good breakfasst and very pleasant staff. The pool area is so relaxing. Afterall this hotel is situated in the industrial area so if you want to ejoy romantic holiday or trip I would choose a hotel with a sea view next time - Belle Plage or some motels at the beach area...

Was this review helpful? Yes 1
Moncton, Canada
Top Contributor
55 reviews 55 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 1, 2013 via mobile

I've stayed here a few times. My last stay left me a negative feeling. While going in the hotel trying to bring my luggage in there wer 5 chamber maids standing/sitting next to the entrance door. None took the opportunity to open the door while my hands were full of luggage. I found this to be very poor customer service.... More

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Montreal, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 17, 2013

This hotel is in the industrial area of town and has little to no charm. To top everything off it is undergoing major renovations (June 2013) that were noisy and dirty. Rooms have definitely aged and could use a major makeover. Bottom line, there are better hotels in Matane (Belle Plage, Riotel, etc.)

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Additional Information about Quality Inn & Suites Matane

Address: 1550, avenue du Phare Ouest, Matane, Quebec G4W 3M6, Canada
Phone Number:
Location: Canada > Quebec > Gaspesie Region > Matane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Inn & Suites Matane 3*
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Also Known As:
Quality Inn Matane
Matane Quality Inn
Quality Inn & Suites Matane Quebec

32 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Number of rooms
71

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?