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Riotel Matane

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250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
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1 room 1 guest
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Riotel Matane
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233 Reviews from our TripAdvisor Community

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Traveler rating
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    89
    32
    12
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • All months
    (233)
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    (29)
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Durham
Level Contributor
168 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

The Riotel boasts a great location I wish we could have enjoyed more. It's right on the bay, and it's restaurant offers seaside dining on its deck. The building is a funky modern that definitely catches one's attention. The interior is unique as well. Bold colors and cable lighting give the rooms an almost modern feel. The bath was a... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! More 

Portland, Oregon
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I asked for and received seaview room in the new addition. It is an extraordinary room with a perfect view of the St Lawrence seaway. The new reception and restaurant and truly well above the usual 3-4 star hotel around the world. Food is excellent, restaurant very busy with local guests, yet enough wait staff to assure personal attention. Price... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! More 

Petersburg, Michigan
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this property when traveling from New Brunswick to Quebec, back to the US at Lake Champlain. This location makes a nice intermediate stop. The hotel property is easy to find, well appointed, and situated beautifully right on the St. Lawrence River. When one requests a room with a view, that is what you get! The weather was... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impression with tripadvisor community. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. Your feedback is really important , especially knowing how much time we spent enhance our hotel and improve our service team. So be sure we consider your comments regarding... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015

Stayed for one night and wished I could have stayed longer. The hotel sits on the shore of the St. Lawrence and is a true gem. We stayed in the new section and lucked out with the end unit on the top floor. Floor to ceiling patio door and side windows allowed the suite to be flooded with sunshine and... More 

Was this review helpful? Yes 2
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting your comments on tripadvisor. We are glad to see that you have appreciated the comfort of the new room and that you enjoyed our location on the seafront, that is actually one of our strengths because it allows our customers to enjoy a breathtaking view of the St. Lawrence River. We look forward to... More 

Quebec City, Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed July 10, 2015

We stayed 5 nights at the Riotel what a great hotel pool spa sauna gym great cause their were two young children' and the enjoyed every moment the room was nice and big with cozy beds once you lie on them you dont want to get out and even a fireplace outside on the waterfront then we stayed at the... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impressions with the tripadvisor community. We are glad to see that you have appreciated your experience at our Matane property. Your feedback is really important , especially knowing how much time we spent enhancing our hotel and improve our services over the years. We look forward to welcoming you again! More 

Montreal, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 28, 2015

Clean hotel, nice rooms, what more can you ask for ? We were 3 in our room with 2 queen beds and had a problem with the toilet which was not flushing adequately. They upgraded us to a larger room with 3 queen beds and a waterfront view. The front desk clerk gave us an excellent service as well as... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated your stay in our hotel. We appreciate that our service level was at your convenience and we will make sure to share your comments with all our staff. We thank you for choosing the Riôtel Hospitality Group.... More 

Lower Sackville, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

our first visit to this area chose this hotel because of reasonable price on trivago and its reviews.Located directly on rte 132 There is the main hotel with spa.indoor pool and a bar.A restarant is being renovated which we did not visit.We were given a room in the pavilion a short walk from the main building is a two store... More 

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane and we will make sure to keep providing the same level of service for future visit! Thank you for choosing the Riotel Hospitality Group and we look forward to welcome you again... More 

Quebec City, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

It's rare to see an hotel of this quality outside Montreal or Quebec city in province of Quebec. I was their for business with my wife. She took a massage service at the hotel Spa. The service was more then perfect at a fair price. When we where their the restaurant was close for renovation. But we where their before... More 

Was this review helpful? Yes 1
Montreal, Canada
1 review
5 of 5 stars Reviewed January 29, 2015

I agree with most of the reviews saying that this is the best hotel in Matane. During my trip, I stayed in the new part of the hotel, which is beautiful and has an awesome view of the St-Lawrence. Will return!

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor. We are glad to see that you enjoyed your experience at the Riôtel Matane and we will make sure to keep providing the same level of service for future visit! Thanks! More 

Saint Augustine, Florida
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 1, 2014

The Matane area seems devoid of truly nice hotels, but the exception would be the Riotel. Nothing fancy, but clean, modern, comfortable rooms. Many face out to the Gulf of St. Lawrence and the rocky shoreline. The restaurant served a very nice breakfast which sometimes is included in the price. Not much to do in the chilly seasons when the... More 

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the location of our Hotel and the comfort of the rooms. With the same concern to meet the needs of our customers in terms of entertainment, we have improved our services with the addition of new facilities:... More 

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