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All 4 Matane hotels

Riotel Matane

3.0 of 5 Hotel   |   250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
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Riotel Matane
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75%
Ranked #1 of 4 hotels in Matane
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 4, 2014
Kim M Labrador City
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132 people have reviewed this hotel

Traveler rating
    43
    55
    20
    8
    6
See reviews for
34
55
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Labrador City
2 reviews
5 of 5 stars Reviewed March 4, 2014

Excellent hotel, very friendly staff. The restaurant is 5 star! I like everything about this hotel! Very beautiful rooms and I had mine overlooking the water! It's very modern yet feels like going to the cottage!! :) I will stay and recommend to my friends and family!

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 16, 2013

I stayed at the pavilion part of the hotel, not the main building, but it was still a pleasant experience. Room was very clean, internet was free of charge, fridge available, very comfortable bed and a view of the St.Lawrence gulf/river. It's right next to the beach. It's too bad the restaurant there is a tad expensive for ok quality... More

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SHG622013, Directeur général at Riotel Matane, responded to this review
Google Translation

Bonjour, Premièrement, je voudrais vous remercier personnellement du temps que vous avez pris pour nous écrire vos commentaires à propos... More

Goose Bay, Labrador Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 13, 2013

Stayed here for 1 night as was awaiting the ferry to Baie Comeau. We stayed in the motel section. Great new rooms and services! Right along the beach. Will definitely be back in summer! Highly recommend! 2 mins from the ferry terminal.

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SHG622013, Directeur général at Riotel Matane, responded to this review
Google Translation

Merci, C’est toujours un plaisir de lire un commentaire aussi constructif que celui que vous avez rédigé au sujet de... More

Eastport, Maine
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013

We found the Riotel Matane to be a top hotel catering to a mostly business clientel. The staff was friendly, the room was spotlessly maintained, and the food was great. We felt that because of the large number of business clients that the staff was more business oriented and less tourist oriented. We understand the reason for this but felt... More

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SHG622013, Directeur général at Riotel Matane, responded to this review

Good day, We would like to thank you for your personal view of your stay at the Riotel Matane. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time. It was a pleasure to be your host... More

Lubbock, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 12, 2013

We stayed for one night at the Riotel Matane. The room was ok but the view so so from the first floor. There was a children's playground in front of our window. We had room 102. The bed and pillows were very comfy. During the night, we heard noise in the other bedrooms and hallway. There is a big lack... More

Was this review helpful? Yes 1
SHG622013, Directeur général at Riotel Matane, responded to this review
Google Translation

Bonjour, Nous vous remercions du temps que vous avez pris afin de nous transmettre vos commentaires à propos de notre... More

Ottawa
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 28, 2013

I was hoping so much for a good stay at this hotel. The room is alright. I opted for a recently renovated room. If you are familiar with the Aloft brand, this Riotel tries to be like that, but they fail. The fixtures in the room seem cheap. But.... that's okay. The room was alright and the value okay. The... More

Was this review helpful? Yes 1
SHG622013, Directeur général at Riotel Matane, responded to this review

Thank you, I will begin with my sincerest apologies for the situation that occurred during your stay at the Riotel Matane. I would like to assure you that this is not a recurring situation in our establishment. Your critic was eye-opening on a light mishandle in our procedures that was changed in the moment we received your constructive comment. I... More

Quebec City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2013 via mobile

Stayed here on July 28. This is an older hotel that has been nicely renovated. the rooms are spacious and mostly clean. It was wonderful to fall asleep to the sound of the waves on the shore. The only two complaints I had were that there was a little bit of mold in the bathroom (only partly renovated) and the... More

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Riotel, Directeur général at Riotel Matane, responded to this review

Good day, We would like to thank you for your personal view of your stay at the Riotel Matane. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time. It was a pleasure to be your host... More

Newton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2013

Matane is an industrial town and horrid, but you might find yourself there if you tour the Gaspe Peninsula. If you do, you must stay in this hotel. It is well away from the industrial sites and the Wal-Marts. The people are friendly. You can eat both breakfast and dinner in the hotel. The rooms are large and comfortable. If... More

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Riotel, Directeur général at Riotel Matane, responded to this review

Good day We wish to thank you for taking the time to complete your comment following your recent stay at the Riotel Matane. Please rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. I can... More

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2013 via mobile

The hotel itself is very nice and is on par for the price point. The rooms are nice, modern and clean. The rest of the hotel is very, very quiet. After driving 6 hours we were starving! The restaurant in the hotel was closed but there was another one that was considered part of the hotel across the parking lot.... More

Was this review helpful? Yes 1
Riotel, Directeur général at Riotel Matane, responded to this review

Good day, First of all, I would like to personally thank you for the time you took for the comments you wrote about your stay at the Riotel Matane. Be sure that your comments have been sent forward to the leadership team of the hotel and will be taken into consideration. Your opinion is important for our establishment and provides... More

Halifax, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 18, 2013

Nice hotel, good value, staff was very accommodating & spoke enough English. Not much in Matane for food except the restaurant at the hotel. Fairly close to Saint Anne de Mont & Gaspesie National Park after a stunning 97km drive along the coast.

Was this review helpful? Yes
Riotel, Directeur général at Riotel Matane, responded to this review

Good day, We would like to thank you for your personal view of your stay at the Riotel Matane. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time. It was a pleasure to be your host... More

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Additional Information about Riotel Matane

Also Known As:
Riotel Matane Hotel Matane
Riotel Matane Hotel
Riotel Hotel Matane
Matane Riotel Hotel
Riotel Matane Quebec
Address: 250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Location: Canada > Quebec > Gaspesie Region > Matane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Matane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riotel Matane 3*
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