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Riotel Matane

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250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
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Riotel Matane
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Riotel Matane
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190 reviews from our community

Traveler rating
    68
    72
    27
    12
    11
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (27)
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    (84)
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Quebec City, Canada
1 review
5 of 5 stars Reviewed February 12, 2015

It's rare to see an hotel of this quality outside Montreal or Quebec city in province of Quebec. I was their for business with my wife. She took a massage service at the hotel Spa. The service was more then perfect at a fair price. When we where their the restaurant was close for renovation. But we where their before... More 

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Montreal, Canada
1 review
5 of 5 stars Reviewed January 29, 2015

I agree with most of the reviews saying that this is the best hotel in Matane. During my trip, I stayed in the new part of the hotel, which is beautiful and has an awesome view of the St-Lawrence. Will return!

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor. We are glad to see that you enjoyed your experience at the Riôtel Matane and we will make sure to keep providing the same level of service for future visit! Thanks! More 

Saint Augustine, Florida
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 1, 2014

The Matane area seems devoid of truly nice hotels, but the exception would be the Riotel. Nothing fancy, but clean, modern, comfortable rooms. Many face out to the Gulf of St. Lawrence and the rocky shoreline. The restaurant served a very nice breakfast which sometimes is included in the price. Not much to do in the chilly seasons when the... More 

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the location of our Hotel and the comfort of the rooms. With the same concern to meet the needs of our customers in terms of entertainment, we have improved our services with the addition of new facilities:... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed October 13, 2014

Stayed from September 26th - 28th 2014. We were in the new part of the Riotel. Loved the shower, the washroom was prestine! Wi-Fi was excellent - high speed, great connection! Awesome for playing D3 ros and also to keep in touch with family nearby. There is a phone provided in-room, but I prefer to communicate through msgs (and if... More 

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Borrego Springs, California
Top Contributor
317 reviews 317 reviews
82 hotel reviews
434 helpful votes 434 helpful votes
4 of 5 stars Reviewed September 19, 2014

I agree with others that this is probably the best lodging in Matane. Booked on TripAdvisor, then after reading reviews called and requested upgraded room in the new building. $169 a night found us in the brand new building in a brand new waterfront room on the 4th floor. Glad we did - it was sweet. King bed. Fridge and... More 

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the comfort and the equipment of our brand new rooms. Please note that all the rooms in the existing building were totally redone 5 years ago and are still among the best available rooms in the area.... More 

Quebec City, Quebec, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

It is a very nice place to stay. the beach just in back of the hotel so you must take a room with view of the water. Nice and clean room and very comfortable bed. It is also very quiet. The desk service is just perfect, always ready to help.

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! More 

Antwerp, Belgium
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 7, 2014

After whale spotting and taking the latest ferry to Trois-Pistoles we arrived very late at the Riotel Matane. But this was no problem at all and checking in went smoothly. We had a room in the Pavillon-sur-Mer with a great view at the St. Lawrence River! The room was spacious and equipped with fridge and microwave. Bathroom rather small and... More 

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, We would like to thank you for your review. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. We thank you for choosing the Riôtel Hospitality Group. Your comments are essential for us to continue to improve our services. We look forward to welcoming you again! More 

Ottawa, Canada
Top Contributor
90 reviews 90 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here with 2 colleagues for 5 days on business. The hotel personnel were friendly, professional, efficient. The restaurant was superb. The atmosphere was very friendly. Highly recommend this hotel.

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Your feedback is much appreciated and we will transmit your positive comments to all our employees and we hope to serve your lodging needs in a near future! More 

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2014

Riotel Group had this fantastic Gaspesia Package this summer so our first stop was at the Matane hotel. This was quite a surprise and the best of our Gaspesia stays. This hotel is modern, clean and offers the sound of the waves to rock you to sleep. Need I mention that the beds were fabulous. Firepits are set up on... More 

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impression with tripadvisor community. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. Your feedback is really important , especially knowing how much time we spent enhance our hotel and improve our service team. We look forward to welcoming you again! More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed here on a sightseeing trip from Quebec City through Gaspe. We were happy to see the scaffolding referred to in an earlier review was down. Our room was on the second floor, but we only had to go up about 6 stairs, so it was no problem with the luggage. The A/C was working intermittently early in the... More 

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on trip advisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! Thank you for choosing the Riotel Hospitality Group and we look forward... More 

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