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All 4 Matane hotels

Riotel Matane

3.0 of 5 Hotel   |   250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
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Ranked #1 of 4 Hotels in Matane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
thunefeld Borrego Springs, California
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166 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Borrego Springs, California
Top Contributor
285 reviews 285 reviews
76 hotel reviews
312 helpful votes 312 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I agree with others that this is probably the best lodging in Matane. Booked on TripAdvisor, then after reading reviews called and requested upgraded room in the new building. $169 a night found us in the brand new building in a brand new waterfront room on the 4th floor. Glad we did - it was sweet. King bed. Fridge and... More

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Quebec City, Quebec, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a very nice place to stay. the beach just in back of the hotel so you must take a room with view of the water. Nice and clean room and very comfortable bed. It is also very quiet. The desk service is just perfect, always ready to help.

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Remich, Luxembourg
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After whale spotting and taking the latest ferry to Trois-Pistoles we arrived very late at the Riotel Matane. But this was no problem at all and checking in went smoothly. We had a room in the Pavillon-sur-Mer with a great view at the St. Lawrence River! The room was spacious and equipped with fridge and microwave. Bathroom rather small and... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, We would like to thank you for your review. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. We thank you for choosing the Riôtel Hospitality Group. Your comments are essential for us to continue to improve our services. We look forward to welcoming you again! More

Ottawa, Canada
Top Contributor
90 reviews 90 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with 2 colleagues for 5 days on business. The hotel personnel were friendly, professional, efficient. The restaurant was superb. The atmosphere was very friendly. Highly recommend this hotel.

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Your feedback is much appreciated and we will transmit your positive comments to all our employees and we hope to serve your lodging needs in a near future! More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Riotel Group had this fantastic Gaspesia Package this summer so our first stop was at the Matane hotel. This was quite a surprise and the best of our Gaspesia stays. This hotel is modern, clean and offers the sound of the waves to rock you to sleep. Need I mention that the beds were fabulous. Firepits are set up on... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impression with tripadvisor community. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. Your feedback is really important , especially knowing how much time we spent enhance our hotel and improve our service team. We look forward to welcoming you again! More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed here on a sightseeing trip from Quebec City through Gaspe. We were happy to see the scaffolding referred to in an earlier review was down. Our room was on the second floor, but we only had to go up about 6 stairs, so it was no problem with the luggage. The A/C was working intermittently early in the... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on trip advisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! Thank you for choosing the Riotel Hospitality Group and we look forward... More

Panama City, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 8, 2014

I thought the construction was supposed to be done by the end of July 2014. It isn't! We got to the hotel at 3:30 but weren't allowed to check in until 4. We were told we could wait by the outdoor pool but they didn't offer to watch our luggage which we already brought in from the car. The room... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on tripadvisor website. We are glad to see that you enjoyed fire pits outside. I would also clarify certain points: Indeed, Riôtel Matane is currently undergoing a major expansion project adding facilities in a brand new building. But a particular attention has been put in place to minimize noise... More

Naples, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 30, 2014

False advertising ....... The pretty pictures management has provided are not true to actuality .... If you do the gaspe tour give all the riotels a miss. Bed were lumpy .... Very very noisy as it is about 100 feet from a busy highway ... And nooooo .... It might be on the water but my photos will prove false... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, I'm sorry you did not appreciate your tourist experience in our hotel but I am surprised that you think we are making false advertising. All photos we publish on our website or any other commercial media are absolutely representative of reality. In addition, our hotel is located on the seafront as demonstrated by pictures, maps and even website... More

Gloucester, UK
Top Contributor
72 reviews 72 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 30, 2014

Can't offer too much with this review as we arrived late on the ferry crossing and left fairly early the next day. From that point of view the location is excellent and very convenient. Quick efficient check-in. The room we had was fine. Very decent size - felt quite sparse and basic but had everything you'd expect and was comfortable.... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the location of our Hotel near the ferry. We appreciate that our service level was at your convenience and we will make sure to share your comments with all our staff. We thank you for choosing the... More

Elora, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 25, 2014

I have stayed here twice this year en route eastwards. The main hotel is undergoing renovation, and the separate building that houses the annex is a 2 story frame building on the beach, at the other side of the tennis court from the main hotel. The rooms are OK, perhaps a little shabby but reasonably clean with comfortable beds. It... More

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting your comments on tripadvisor. In Matane, we actually have two distinct entities : The Riôtel Matane and the “Pavillon sur mer” in order to provide varied accommodation to suit all budgets and needs. The rooms in the “Pavillon sur mer” offer simple comfort and an amazing view on the St-Lawrence river as it is... More

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Additional Information about Riotel Matane

Address: 250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Location: Canada > Quebec > Gaspesie Region > Matane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riotel Matane 3*
Number of rooms: 96
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Also Known As:
Riotel Matane Hotel Matane
Riotel Hotel Matane
Matane Riotel Hotel
Riotel Matane Quebec

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