We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riotel Matane

3.0 of 5 250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Hotel website
Announcement
Click for details
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Featured upcoming dates
    This weekend 11/28/2014
    $94/night
    Best deal 12/28/2014
    $85/night
    Good deal 12/07/2014
    $90/night
Certificate of Excellence 2014
Riotel Matane
Professional photos View all
Browse nearby
Riotel Matane
Write a Review

173 reviews from our community

Traveler rating
    55
    71
    26
    11
    10
See reviews for
48
71
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (19)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (12)
All months
Saint Augustine, Florida
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Matane area seems devoid of truly nice hotels, but the exception would be the Riotel. Nothing fancy, but clean, modern, comfortable rooms. Many face out to the Gulf of St. Lawrence and the rocky shoreline. The restaurant served a very nice breakfast which sometimes is included in the price. Not much to do in the chilly seasons when the... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the location of our Hotel and the comfort of the rooms. With the same concern to meet the needs of our customers in terms of entertainment, we have improved our services with the addition of new facilities:... More

Montreal, Canada
1 review
5 of 5 stars Reviewed October 13, 2014

Stayed from September 26th - 28th 2014. We were in the new part of the Riotel. Loved the shower, the washroom was prestine! Wi-Fi was excellent - high speed, great connection! Awesome for playing D3 ros and also to keep in touch with family nearby. There is a phone provided in-room, but I prefer to communicate through msgs (and if... More

Was this review helpful? Yes
Borrego Springs, California
Top Contributor
314 reviews 314 reviews
82 hotel reviews
392 helpful votes 392 helpful votes
4 of 5 stars Reviewed September 19, 2014

I agree with others that this is probably the best lodging in Matane. Booked on TripAdvisor, then after reading reviews called and requested upgraded room in the new building. $169 a night found us in the brand new building in a brand new waterfront room on the 4th floor. Glad we did - it was sweet. King bed. Fridge and... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the comfort and the equipment of our brand new rooms. Please note that all the rooms in the existing building were totally redone 5 years ago and are still among the best available rooms in the area.... More

Quebec City, Quebec, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

It is a very nice place to stay. the beach just in back of the hotel so you must take a room with view of the water. Nice and clean room and very comfortable bed. It is also very quiet. The desk service is just perfect, always ready to help.

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! More

Remich, Luxembourg
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 7, 2014

After whale spotting and taking the latest ferry to Trois-Pistoles we arrived very late at the Riotel Matane. But this was no problem at all and checking in went smoothly. We had a room in the Pavillon-sur-Mer with a great view at the St. Lawrence River! The room was spacious and equipped with fridge and microwave. Bathroom rather small and... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, We would like to thank you for your review. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. We thank you for choosing the Riôtel Hospitality Group. Your comments are essential for us to continue to improve our services. We look forward to welcoming you again! More

Ottawa, Canada
Top Contributor
90 reviews 90 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here with 2 colleagues for 5 days on business. The hotel personnel were friendly, professional, efficient. The restaurant was superb. The atmosphere was very friendly. Highly recommend this hotel.

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Your feedback is much appreciated and we will transmit your positive comments to all our employees and we hope to serve your lodging needs in a near future! More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2014

Riotel Group had this fantastic Gaspesia Package this summer so our first stop was at the Matane hotel. This was quite a surprise and the best of our Gaspesia stays. This hotel is modern, clean and offers the sound of the waves to rock you to sleep. Need I mention that the beds were fabulous. Firepits are set up on... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impression with tripadvisor community. We are glad to see that you have appreciated your tourist experience in our hotel of Matane. Your feedback is really important , especially knowing how much time we spent enhance our hotel and improve our service team. We look forward to welcoming you again! More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed here on a sightseeing trip from Quebec City through Gaspe. We were happy to see the scaffolding referred to in an earlier review was down. Our room was on the second floor, but we only had to go up about 6 stairs, so it was no problem with the luggage. The A/C was working intermittently early in the... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on trip advisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! Thank you for choosing the Riotel Hospitality Group and we look forward... More

Panama City, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 8, 2014

I thought the construction was supposed to be done by the end of July 2014. It isn't! We got to the hotel at 3:30 but weren't allowed to check in until 4. We were told we could wait by the outdoor pool but they didn't offer to watch our luggage which we already brought in from the car. The room... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on tripadvisor website. We are glad to see that you enjoyed fire pits outside. I would also clarify certain points: Indeed, Riôtel Matane is currently undergoing a major expansion project adding facilities in a brand new building. But a particular attention has been put in place to minimize noise... More

Naples, Florida
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 30, 2014

False advertising ....... The pretty pictures management has provided are not true to actuality .... If you do the gaspe tour give all the riotels a miss. Bed were lumpy .... Very very noisy as it is about 100 feet from a busy highway ... And nooooo .... It might be on the water but my photos will prove false... More

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, I'm sorry you did not appreciate your tourist experience in our hotel but I am surprised that you think we are making false advertising. All photos we publish on our website or any other commercial media are absolutely representative of reality. In addition, our hotel is located on the seafront as demonstrated by pictures, maps and even website... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Riotel Matane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riotel Matane

Address: 250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Phone Number:
Location: Canada > Quebec > Gaspesie Region > Matane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riotel Matane 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, TripOnline SA, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Riotel Matane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riotel Matane Hotel Matane
Riotel Hotel Matane
Matane Riotel Hotel
Riotel Matane Quebec

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (17)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay