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Riotel Matane

Hotel website
250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
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Riotel Matane
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Riotel Matane
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215 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
  • All months
    (215)
  • Mar-May only
    (29)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (20)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night and wished I could have stayed longer. The hotel sits on the shore of the St. Lawrence and is a true gem. We stayed in the new section and lucked out with the end unit on the top floor. Floor to ceiling patio door and side windows allowed the suite to be flooded with sunshine and... More 

Was this review helpful? Yes 1
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting your comments on tripadvisor. We are glad to see that you have appreciated the comfort of the new room and that you enjoyed our location on the seafront, that is actually one of our strengths because it allows our customers to enjoy a breathtaking view of the St. Lawrence River. We look forward to... More 

Quebec City, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights at the Riotel what a great hotel pool spa sauna gym great cause their were two young children' and the enjoyed every moment the room was nice and big with cozy beds once you lie on them you dont want to get out and even a fireplace outside on the waterfront then we stayed at the... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, Thanks for taking the time to share your impressions with the tripadvisor community. We are glad to see that you have appreciated your experience at our Matane property. Your feedback is really important , especially knowing how much time we spent enhancing our hotel and improve our services over the years. We look forward to welcoming you again! More 

Montreal, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 28, 2015

Clean hotel, nice rooms, what more can you ask for ? We were 3 in our room with 2 queen beds and had a problem with the toilet which was not flushing adequately. They upgraded us to a larger room with 3 queen beds and a waterfront view. The front desk clerk gave us an excellent service as well as... More 

Was this review helpful? Yes
Riotel, Adjointe ventes et marketing at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated your stay in our hotel. We appreciate that our service level was at your convenience and we will make sure to share your comments with all our staff. We thank you for choosing the Riôtel Hospitality Group.... More 

Lower Sackville, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

our first visit to this area chose this hotel because of reasonable price on trivago and its reviews.Located directly on rte 132 There is the main hotel with spa.indoor pool and a bar.A restarant is being renovated which we did not visit.We were given a room in the pavilion a short walk from the main building is a two store... More 

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Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane and we will make sure to keep providing the same level of service for future visit! Thank you for choosing the Riotel Hospitality Group and we look forward to welcome you again... More 

Quebec City, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

It's rare to see an hotel of this quality outside Montreal or Quebec city in province of Quebec. I was their for business with my wife. She took a massage service at the hotel Spa. The service was more then perfect at a fair price. When we where their the restaurant was close for renovation. But we where their before... More 

Was this review helpful? Yes 1
Montreal, Canada
1 review
5 of 5 stars Reviewed January 29, 2015

I agree with most of the reviews saying that this is the best hotel in Matane. During my trip, I stayed in the new part of the hotel, which is beautiful and has an awesome view of the St-Lawrence. Will return!

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor. We are glad to see that you enjoyed your experience at the Riôtel Matane and we will make sure to keep providing the same level of service for future visit! Thanks! More 

Saint Augustine, Florida
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 1, 2014

The Matane area seems devoid of truly nice hotels, but the exception would be the Riotel. Nothing fancy, but clean, modern, comfortable rooms. Many face out to the Gulf of St. Lawrence and the rocky shoreline. The restaurant served a very nice breakfast which sometimes is included in the price. Not much to do in the chilly seasons when the... More 

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the location of our Hotel and the comfort of the rooms. With the same concern to meet the needs of our customers in terms of entertainment, we have improved our services with the addition of new facilities:... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed October 13, 2014

Stayed from September 26th - 28th 2014. We were in the new part of the Riotel. Loved the shower, the washroom was prestine! Wi-Fi was excellent - high speed, great connection! Awesome for playing D3 ros and also to keep in touch with family nearby. There is a phone provided in-room, but I prefer to communicate through msgs (and if... More 

Was this review helpful? Yes
Borrego Springs, California
Level Contributor
349 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
4 of 5 stars Reviewed September 19, 2014

I agree with others that this is probably the best lodging in Matane. Booked on TripAdvisor, then after reading reviews called and requested upgraded room in the new building. $169 a night found us in the brand new building in a brand new waterfront room on the 4th floor. Glad we did - it was sweet. King bed. Fridge and... More 

Was this review helpful? Yes
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, First of all, we would like to thank you for your review. We are glad to see that you have appreciated the comfort and the equipment of our brand new rooms. Please note that all the rooms in the existing building were totally redone 5 years ago and are still among the best available rooms in the area.... More 

Quebec City, Quebec, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

It is a very nice place to stay. the beach just in back of the hotel so you must take a room with view of the water. Nice and clean room and very comfortable bed. It is also very quiet. The desk service is just perfect, always ready to help.

Was this review helpful? Yes 1
Riotel, Responsable relations clients at Riotel Matane, responded to this review

Dear reviewer, Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit! More 

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