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JW Marriott The Rosseau Muskoka Resort & Spa

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1050 Paignton House Road | PO Box 31, Minett, Ontario P0B 1G0, Canada (Formerly The Rosseau, A JW Marriott Resort & Spa)
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JW Marriott The Rosseau Muskoka Resort & Spa
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JW Marriott The Rosseau Muskoka Resort & Spa
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722 reviews from our community

Traveler rating
    401
    188
    67
    32
    34
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261
282
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ontario
Contributor
13 reviews 13 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed on a one-night package over March Break. We just wanted a nice relaxing spa afternoon, leisurely dinner and cushy room and that's exactly what we got. We checked in quickly and though we were early and the room wasn't ready, we were invited to go to the spa to enjoy the pool and other amenities... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great hotel to be and even in a winter you'll find lots of pleasant things around.The surroundings a picturesque,the staff is great and the Spa is a nice touch to the day of activities.Check the restaurant and the bar,we really like the food and drinks offered. Recommended!

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family (husband, myself and children ages 7 and 9) stayed here for two nights on a March break package. This is a wonderful place to stay with children of any age. We loved exploring the resort - they had prepared a scavenger hunt that took you all over, perfect for discovering all the hidden ares that we may not... More 

Was this review helpful? Yes 2
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Jackie S, thank you for your detailed review and for choosing to stay with us. Our team takes pride in providing exceptional service and I am delighted that you found this to be the case during your visit. Regarding your experience in our restaurants –I would invite you to contact the hotel directly and request to speak with a member... More 

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the JW Marriott at Rousseau for 2 nights over March break. This place is fancy and beautiful without being snobby or pretentious. The location is spectacular. On top of a hill in the Muskokas. The service is amazing. Every single employee made us feel welcome. The facilities are just right including an indoor/outdoor pool and a campfire... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I have visited The Rosseau multiple times, to stay and just to pop in for lunch/ dinner. Always a wonderful experience and we leave feeling relaxed and spoiled by the Marriott staff. Even with Cottages being closed, we enjoyed lunch in the Lounge. My husband had a delicious Reuben sandwich and I had the veggie burger. The... More 

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Toronto, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have been a few times and I am always struck at how wonderful the rooms are. It is like a cottage away from home and they have anything you would want in the room, including a kitchen with anything you need, corkscrews, etc. But I agree with a previous writer that the food this time was sub-par. We ate... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

One of the most wonderful resort my kids and I have stayed. Simply gorgeous and breath taking. The reception at the parking lot along just exuberant excellence of service. However, the food service was a little sub par (seems like seasonal student workers). However, still a place to stay. Kid friendly hotel despite its wonderful and lavish decore. Rooms are... More 

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1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to this resort 6 times and its alway been a pleasure, however this time was a bit of a disappointment. I'll start with the Good. Rooms and view were great. My wife and I loved the spa area and everyone was eager to please. The staff overall is excellent and very friendly. My biggest beef was the... More 

Was this review helpful? Yes 5
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Dan K, thank you for your loyalty and for choosing to stay with us on several occasions. Our team takes pride in providing exceptional service and it is good to hear that the service provided was excellent. I am sorry to learn that your dining experience was not equally positive. I invite you to contact the hotel to speak directly... More 

Toronto
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a great experience at The JW Rosseau. The resort is located in small town Minett, ON amongst the back woods beauty of the Muskoka forested lakes and landscape. To prevent a let down or negative experience, it is important to understand that this may be a JW Marriott resort, but it is not Vegas, Cancun, or D.C. its... More 

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Toronto, Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

If you are hoping for the JW Marriott standard of service you'd best stay away from this resort. It's not even close to the same brand. I would say that the food & beverage dept. is an embarrassment to name unless they were employed at the lower end of the Marriott chain. We (family of 4) just spent a couple... More 

Was this review helpful? Yes 3
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Thank you for your review of your experience with us this March Break. As we bring improvements to the resort, we work hard to ensure that guests are provided with information about renovations throughout the reservation process, and via pre-arrival communications. I am sorry if the communication was not clear. Regarding your feedback about the quality of food, we would... More 

Hotel Review Summarization

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  • CUSTOMER SERVICE(5)
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