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Hotel class 3.5 of 5
400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada
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Reviews you can trust

65% Recommend
3.5 of 5 stars 49 reviews
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[ Date ] [ Rating ]
Excellent
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5 of 5 stars
omasse   4 contributions
Montreal, QC
Nov 9, 2009 | Trip type: Couples

If you'd rather avoid Tremblant's resort area which has its fare of tourist crowds, jet set visitors and huge parkings, Wyndham Cap Tremblant is just for you. The view is spectacular, the architecture of the units and (lack of) gardening of the property stands out against some other places that are mostly brick and mortar. Thus, the complex fits really... more

Management response from
WCTGM, GM

I would like to thank "omasse" for their positive reveiw of our property. Also, I wish to explain what lead up to their being served by an inexperienced server in our on-site restaurant. On Saturday evening, 2 expert and 1 novice servers were scheduled to work. Unfortunately the 2 expert servers could not come to work and our novice server...

great place!
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5 of 5 stars
momdad5kids   14 contributions
gatineau
Oct 19, 2009

i had planned a surprise bday wknd with friend & family (over 20 ppl) for my husband 40th bday. we had rented 2, 5 bdrooms condo & 1- 3 bdrooms, everything was great, the condos are very spacious, very comfortable, you really feel like you are home, the pool outside is small but no biggie, we still enjoyed it a... more

What a view
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4 of 5 stars
beachl0ver   3 contributions
New Hamburg, Ontario
Oct 12, 2009 | Trip type: Family

Although this resort is removed from the sought after village area, it is quite a gem. We have stayed in Tremblant many times over the last 10 years, and have always stayed within walking distance of the village. However, when I booked this condo, there was little left to choose from (only 4 days before Canadian Thanksgiving) so we gave... more

Wow!
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5 of 5 stars
Travelstar51   13 contributions
Rochdale, United Kingdom
Oct 2, 2009 | Trip type: Couples

Stayed here 2 nights September 2009 whilst touring eastern Canada. Expected a hotel room and got a 1 bedroom condo. Great facilities, wonderful view. Could have stayed here the rest of the trip. A bit of a drive to the main building and restaurant (advised not to walk at night - bears!). Tremblant area very scenic. more

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2 of 5 stars
Poirp2   1 contribution
Montreal
Aug 23, 2009 | Trip type: Family
1/1 found this review helpful

Just to add to the previous reviews, this hotel provides no service and certainly does not deserve four stars. On our way to the hotel, we called to get directions (not obvious to find the place) and waited 8 minutes on the line before someone answered and the directions provided were erroneous. Then, we tried to call the desk twice... more

Management response from
WCTGM, GM

We wish thank this customer for the review and apologize for the problems that occurred reaching the Reception desk by cell phone. The employee on duty was brand new to the region and unfamiliar with driving directions to the hotel. In order to minimize this type of communication problem, we ensure that our web sites contain up to date information...

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1 of 5 stars
GotLobster   1 contribution
Boston
Jul 29, 2009 | Trip type: Family
1/1 found this review helpful

We recently stayed at Wyndham Cap for a week in a 5-bd condo. There were 6 kids and 4 adults and we specifically reserved a condo with bunk beds because of the kids. When we arrived, no bunk beds can be found in the unit and we subsequently were moved three times, only to other condos also without bunk beds... more

Management response from
WCTGM, General Manager

Thank you GotLobster for your review and here are the results of my investigation concerning your experiences. Our hotel is operating at near capacity and reservations are occasionally juggled in order to accommodate all guests. Your request for bunk beds was difficult to accommodate, in spite of our inventory of 15, five bedroom units of which 10 have bunk beds...

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2 of 5 stars
AnnieBannanie   3 contributions
Montréal
Jul 27, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I have rarely seen such rude and poor service. I had to call repeatedly to reserve and was told that I had to call back later to make a reservation or was transferred to a voice-mail or no one answered the reservations number. A hotel without reservations 24/7??? Once I mistakenly called the real estate number instead of reservations and... more

Management response from
WCTGM, General Manager

I wish to thank AnnieBannanie for her review and appologize for the difficulties she encountered when making reservations. This summer, 90% of all reservations are being made at the last minute. Therefore, we have installed an on-line reservations system on all of our www.captremblant.com etc. websites to take care of this concentrated reservations activity. Still, this summer's last minute booking...

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1 of 5 stars
Cam599   1 contribution
Ottawa
Jul 19, 2009 | Trip type: Family
1/1 found this review helpful

We've been coming to Wyndham Cap tremblant for the last three summers. The first summer was great. Last summer the service was getting lousy, we phoned the front desk daily to get garbage bags and towels (i think we had like 1 bag and 3 towels for the entire condo) We had to phone 3 days before they finally came.... more

Management response from
WCTGM, General Manager

We would like to thank Cam599 for her comments and since she is still in house with us until July 26, 2009, we hope she and her family is enjoying the free upgrade to the beautiful 5-bedroom condo with a free 7th night. We wish to ensure her and all of our guests that it is extremely unlikely any guest...

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4 of 5 stars
Narnian   6 contributions
Montreal
Jun 25, 2009

This is an excellent hotel to go to with friends and/or family. The "rooms" are actually small condos with all the amenities: TV, internet, dining room, fully equipped kitchen, etc. Food at the hotel's restaurant was good and not only that, the service is also excellent. This hotel is located in a mountain so depending on the unit your room... more

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2 of 5 stars
MPR1967   4 contributions
Banff, Alberta
Jun 20, 2009 | Trip type: Friends getaway

We were three friends who shared a 2 bedroom condo over the last weekend of May. The condo amenities are fine, nicely appointed and clean, with great views of Mont Tremblant and partial view of Lac Mercier. The resort itself is also well set into the forest and is very pleasant. However, what we did not expect was the Formula... more

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Wyndham Cap Tremblant Also Known As

  • Wyndham Hotel Mont Tremblant
  • Wyndham Mont Tremblant
  • Mont Tremblant Wyndham
Address: 400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada
Mont Tremblant Hotels Wyndham Cap Tremblant
3.5/5.0
49