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Wyndham Cap Tremblant


Wyndham Cap Tremblant
Hotel class 4 of 5
400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada
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Traveler Reviews

69% Recommend
3.5 of 5 stars 39 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
Narnian 6 contributions
Montreal
Jun 25, 2009

This is an excellent hotel to go to with friends and/or family. The "rooms" are actually small condos with all the amenities: TV, internet, dining room, fully equipped kitchen, etc. Food at the hotel's restaurant was good and not only that, the service is also excellent. This hotel is located in a mountain so depending on the unit your room... more

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2 of 5 stars
MPR1967 2 contributions
Banff, Alberta
Jun 20, 2009 | Trip type: Friends getaway

We were three friends who shared a 2 bedroom condo over the last weekend of May. The condo amenities are fine, nicely appointed and clean, with great views of Mont Tremblant and partial view of Lac Mercier. The resort itself is also well set into the forest and is very pleasant. However, what we did not expect was the Formula... more

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4 of 5 stars
mightytino 2 contributions
Edinburgh UK
Jun 4, 2009 | Trip type: Family

we stayed here in January 2009 having come from Edinburgh, Scotland. We booked two separate apartments for two couples and could not fault the place. I agree it was disappointing to find some of the amenities closed but it certainly didn't spoil our holiday. We were ski-ing anyway and the only amenity I would have liked to use was the... more

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2 of 5 stars
bandgeekskickbrass 1 contribution
Ottawa
May 8, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Below is the email I have sent to The Wyndham Cap Tremblant Resort. I sent the message on Feb 18 and again on March 23. I have not heard from them feel that I have given ample opportunities for them to reply. I would hope that my experience was an isolated incident but since management has not even bothered to... more

Management response from
WCTGM, GM

We wish to thank "bandgeekskickbrass" for her report concerning the inacceptable actions of 3 of our customers service personnel during the President's week holiday. This report enabled us to reprimand all of the staff involved as well as to impress every employee of the serious consequences of unthoughtful actions and communications. The employee involved in the communication lapse; that caused...

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4 of 5 stars
aztecprincesse 1 contribution
Montreal
Apr 26, 2009 | Trip type: Couples

My boyfriend and I have tried to stay at the Wyndham twice. The first time we were booked to stay for 2 days just after Halloween. Alas a HUGE snowstorm shut the hotel down for several days and we were unable to stay there. What upset me the most about this incident was that THEY NEVER EVEN CALLED US!! The... more

Management response from
WCTGM, G.M.

I would like to thank aztecprincesse for her letter regarding our 3 large pools and spas complexes that are unusually closed down simultaneously for off-season maintenance. We have updated our website information to prevent any further confusion. As I explained to aztecprincesse by phone, we attempted to contact all guests when a freak snowstorm shut down the entire region on...

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4 of 5 stars
RJSOttawa 1 contribution
Ottawa
Feb 25, 2009 | Trip type: Friends getaway
0/1 found this review helpful

The resort itself is beautful- we stayed there in October however the private road leading in leaves a bit to be desired as sections of it washed out going up and down the hill - the road is dark and not marked therefore it is difficult to avoid these holes. We incurred damage to our vehicle rims which was not... more

Management response from
WCTGM, GM

We apologize for the inconvenience RJSOttawa incurred as a result of his damaged rims and we would have preferred he accept our offer in October to pay him $1,000 in cash as compensation. Instead he chose to receive $1,152 from his insurance company.

Nice stay
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4 of 5 stars
Piramidon 10 contributions
Canada
Feb 19, 2009 | Trip type: Couples

Just returned from 3 day stay at Wyndham Cap. Apartment was almost impecable (if not count broken light fixture in the bedroom)- everything is almost new and well done. Very clean. To our requests (small things missing) they responded very promptly. Beautiful view, quite easy to get to the slopes. Nice little supermarket just few blocks to the right on... more

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4 of 5 stars
demren 1 contribution
Toronto, Ontario
Feb 18, 2009 | Trip type: Couples

very nice resort in a short drive to the village. offers free shuttle service for skiers, if you want to avoid crowded parking at the village. rooms are large, clean and has full of amenities, BBQ, fireplace, full kitchen, washer.dryer, two TVs, internet etc.. it looks like a cottage more than a hotel room. highly recommended if staying out of... more

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4 of 5 stars
MillyBell 7 contributions
exeter
Jan 14, 2009 | Trip type: Couples

It would be unfair to say this resort was terrible / horrible / not worth going to simply based on the weather and road conditions of Quebec at this time of year. Anyone who goes to Tremblant and Quebec in the middle of winter should already be prepared to put up with temperatures of -15 to -25C, freezing rain, snow,... more

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1 of 5 stars
IlanaSue 2 contributions
Montreal
Jan 5, 2009

Do not attempt to stay at this hotel during the winter months. With winter tires and an SUV, we were unable to get to the top of the mountain, where the reception is situated. The hill to the top is very steep and full of ice. It is not maintained and is VERY dangerous. Half the cars were stuck and... more

Management response from
WCTGM, GM

Thank you IlanaSue for this report and here is additional information concerning our main access road in winter. The Wyndham Cap Tremblant Mountain Resort surrounds the top of Mont Plaisant in Mont Tremblant. During heavy snow storms, as soon as we become aware the surface has become too slippery for easy access, we alert the Town of Mont Tremblant who...

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Wyndham Cap Tremblant Also Known As

Address: 400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada
Mont Tremblant Hotels Wyndham Cap Tremblant
3.5/5.0
39