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Hotel Quintessence

Travelers' Choice award winner
3004, chemin de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
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1 room 1 guest
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Hotel Quintessence
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240 Reviews from our TripAdvisor Community

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Traveler rating
    200
    25
    9
    4
    2
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37
146
6
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
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  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (240)
  • Mar-May only
    (50)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (67)
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Uxbridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I picked this boutique resort based on Trip Advisors #1 rating in Mt. Tremblant. You were absolutely right. The lake view, the food, the ambiance, was perfect. It is a very unpretentious but elegant resort. The infinity pool overlooks the lake and it is a beautiful view and incredibly peaceful. It is great being so close to the Mountain and... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

I am not one to spend a lot on a hotel stay, but my husband really wanted to splurge for a night. When we got there, it was raining and a little chilly for an August day. The room was beautiful, but still I had my reservations about whether or not the room was worth the price. My opinion changed... More 

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Princeton, New Jersey
Level Contributor
115 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Quintessence is a beautiful, unpretentious property blocks away from the bustle of the Mont-Tremblant resort. The contrast couldn't be more stark. Where the resort is built on top of chain hotels, all designed to look like apartment complexes (low to the ground, folksy), but still reeking of corporate conformity, the Quintessence takes advantage of the natural beauty of its... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Just came back from a "couple" weekend at the "Q"... All I can say is that this hotel is the equivalent to any 5 Star hotel that I have ever traveled too! Rooms, Spa, Service, Dining, Reception are all amazing! The only negative that I would mention is the room cleaning service is a tad slow and the turn down... More 

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guests (mtlfamily4), Thank you for sharing your experience and constructive comments with us. We are glad you have enjoyed your stay. We have taken into consideration your comments about the daily housekeeping and turn down services. It will be shared with our Housekeeping Manager. We noted also your comment about the temperature of our pool. We look forward to... More 

ottawa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2015

I just returned from a beautiful weekend celebrating my anniversary with my husband and his birthday at this hotel. This was our third visit to this hotel. I have to say I'm really shocked that anyone would write a review that the service at this hotel is terrible. Every single staff member that we dealt with at this hotel was... More 

Was this review helpful? Yes
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest (nessienu), What a beautiful review and comments about the Hotel Quintessence. Thank you. It is so important for us to make sure each member of our staff is friendly and efficient. We would like to inform you that we changed all the coffee machine in our Suites for Nespresso (it was in our plan this summer). We hope... More 

Montreal, Canada
Level Contributor
207 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed July 26, 2015

This hotel has only 30 Rooms. Very nice rooms, pure luxury. It's all about comfort. Nice pool, nice Jacuzzi, inviting lobby. Beds are comfortable and staff friendly. The best hotel in Mont Tremblant. Fireplace in room, huge bathroom. Nice restaurant and Wine bar. View from rooms are the best in Tremblant.

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest (JPN65Montreal_Canada), We thank you for sharing your experience with us and with other guests reading Trip Advisor. We are sincerely glad you have enjoyed the hôtel and its amenities, as well as our staff being friendly. This point is very important to us. We look forward to welcoming you back. With best regards, Michel Tremblay, General Manager More 

Denevr
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2015

My husband and i love this hotel so much- we sent our parents last week, and then brough another couple up with us this week for a little getaway. A tradition we have is to check in and go right down to the Terrace Restaurant for wine and lunch while overlooking the lake. We were the ONLY table of people... More 

Was this review helpful? Yes 3
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guests, We thank you for taking the time to write about your experience. I apologize for the inconveniences you have experienced with the service on our terrace. The issue was discussed with the restaurant team. I invite you to contact me directly should you wish to discuss further. We wish to still count you in our Quintessence ambassadors. Best... More 

Montreal, Canada
Level Contributor
263 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed June 9, 2015

Given some mitigated (to say the least) recent reviews relating to the service, I was going a bit backward, But we were ASTONISHED by the level of service received there, even comparing with recently visited 5 stars such as the Toronto Ritz or the Orlando Grand Floridian. it is pretty rare outside of large urban centers to get that level... More 

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest, We are glad you have decided to choose Hotel Quintessence. We are dedicated to providing a VIP service to all of our guests. We thank you for the details provided in your review. They were shared with the Q team. We look forward to welcoming you back in the near future. With best regards, Michel Tremblay, General Manager More 

Toronto, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2015

Waking up to amazing views of Lac Tremblant. Cuddling by the fireplace at nice. This was the getaway that we needed. Amazing little hotel, great service and charming rooms. The infinity pool and hot tub were our favorite things. We will definitely be back.

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest, Thank you for your recent visit at Hotel Quintessence and for you review and photos. We appreciate to read you have enjoyed your stay. We look forward to welcoming you back in the near future. With best regards, Michel Tremblay, General Manager More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

On this trip to mont tremblant, we didn't want to take any chances with our hotel. I saw quintessence was a 4.5 star regardless of its rate per night we went ahead with the booking. Sadly we couldn't check in until 9.30pm and weren't able to utilize the SO-called amenities since they all close at 9pm. An odd reason to... More 

Was this review helpful? Yes 2
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear AQ1981, We regret to read such a disappointing review. I invite you to communicate with me directly should you wish to discuss further. In the meantime, please allow me to respond to some of your comments. After verifying with my Front Desk Manager, Mrs. Catherine Choquette, we actually can relate the details of your reservation. You reserved your accommodation... More 

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