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Hotel Quintessence

Travelers' Choice award winner
3004, chemin de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
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Hotel Quintessence
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233 Reviews from our TripAdvisor Community

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Traveler rating
    193
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    4
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35
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (233)
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    (50)
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    (60)
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ottawa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just returned from a beautiful weekend celebrating my anniversary with my husband and his birthday at this hotel. This was our third visit to this hotel. I have to say I'm really shocked that anyone would write a review that the service at this hotel is terrible. Every single staff member that we dealt with at this hotel was... More 

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Montreal, Canada
Level Contributor
192 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has only 30 Rooms. Very nice rooms, pure luxury. It's all about comfort. Nice pool, nice Jacuzzi, inviting lobby. Beds are comfortable and staff friendly. The best hotel in Mont Tremblant. Fireplace in room, huge bathroom. Nice restaurant and Wine bar. View from rooms are the best in Tremblant.

Was this review helpful? Yes 1
Denevr
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2015

My husband and i love this hotel so much- we sent our parents last week, and then brough another couple up with us this week for a little getaway. A tradition we have is to check in and go right down to the Terrace Restaurant for wine and lunch while overlooking the lake. We were the ONLY table of people... More 

Was this review helpful? Yes 3
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guests, We thank you for taking the time to write about your experience. I apologize for the inconveniences you have experienced with the service on our terrace. The issue was discussed with the restaurant team. I invite you to contact me directly should you wish to discuss further. We wish to still count you in our Quintessence ambassadors. Best... More 

Montreal, Canada
Level Contributor
247 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed June 9, 2015

Given some mitigated (to say the least) recent reviews relating to the service, I was going a bit backward, But we were ASTONISHED by the level of service received there, even comparing with recently visited 5 stars such as the Toronto Ritz or the Orlando Grand Floridian. it is pretty rare outside of large urban centers to get that level... More 

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest, We are glad you have decided to choose Hotel Quintessence. We are dedicated to providing a VIP service to all of our guests. We thank you for the details provided in your review. They were shared with the Q team. We look forward to welcoming you back in the near future. With best regards, Michel Tremblay, General Manager More 

Toronto, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

Waking up to amazing views of Lac Tremblant. Cuddling by the fireplace at nice. This was the getaway that we needed. Amazing little hotel, great service and charming rooms. The infinity pool and hot tub were our favorite things. We will definitely be back.

Was this review helpful? Yes 1
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest, Thank you for your recent visit at Hotel Quintessence and for you review and photos. We appreciate to read you have enjoyed your stay. We look forward to welcoming you back in the near future. With best regards, Michel Tremblay, General Manager More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

On this trip to mont tremblant, we didn't want to take any chances with our hotel. I saw quintessence was a 4.5 star regardless of its rate per night we went ahead with the booking. Sadly we couldn't check in until 9.30pm and weren't able to utilize the SO-called amenities since they all close at 9pm. An odd reason to... More 

Was this review helpful? Yes 2
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear AQ1981, We regret to read such a disappointing review. I invite you to communicate with me directly should you wish to discuss further. In the meantime, please allow me to respond to some of your comments. After verifying with my Front Desk Manager, Mrs. Catherine Choquette, we actually can relate the details of your reservation. You reserved your accommodation... More 

Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2015

Just celebrated my birthday at the romantic Clagett's Cabin. The very cozy cabin had everything to make our stay memorable. The bed was actually really comfy, we slept really well. The morning breakfast was buffet style in the dining room and was amazing! So much variety, quality and freshness. They make your eggs to order and come and serve you... More 

Was this review helpful? Yes
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear 101travel5stars, Thank you for your nice comments about your recent stay in our unique and romantic log Cabin. I am glad to read you have enjoyed our breakfast and felt pampered. Our mission: make sure our guests feel special! We look forward to welcoming you back in the near future, With best regards, Michel Tremblay, General Manager More 

Quebec
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 28, 2015

The hotel and rooms are beautiful, well maintained with a great view. I was however underwhelmed by the staff who seemed unhappy and for the most part unfriendly. There were a couple of genuinely nice and helpful people but the front desk staff and manager were quite unfriendly including when an error on their part resulted in delaying our exit.... More 

Was this review helpful? Yes 3
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear I-Heart-Snorkling, I am sorry to learn that your experience at Hotel Quintessence did not meet your expectations. I am surprised to read that our staff seemed unfriendly. I invite you to contact me if you wish to discuss further. 819-425-3400 With best regards, Michel Tremblay, General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Wow! Fantastic hotel, beautiful rooms with fireplaces, fairytale beautiful grounds and amazing service. This is a small gem on the lake perfect for those looking for quiet romance. We did a family trip and had a blast too. Our five year old son loved Skiing, dog sledding, and just playing in the snow. The room service menu is limited but... More 

Was this review helpful? Yes
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guest, Thank you so much for sharing your comments further to your recent visit. We are glad to read that you and your family enjoyed the hotel and the outdoor activities. We look forward to welcoming you back soon. With very best regards, Michel Tremblay, General Manager More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

We couldn't be happier with our stay at Hotel Quintessence. We travelled with our two teenage daughters and had adjoining rooms on the first floor. The rooms were stunning, and service excellent. We were able to arrange our equipment rentals through the hotel as well, which made our first day easy and stress-free. Each morning, the valet drove us up... More 

Was this review helpful? Yes 2
Delphine E, Guest Relations Manager at Hotel Quintessence, responded to this review

Dear guests, We thank you for choosing Hotel Quintessence for a stay with your family. I am pleased to read your comments and I will share them with my team. We are all dedicated to providing a high level of service and we wish that all our guests leave with great memories. We look forward to welcoming you back soon.... More 

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