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All 3 Renfrew hotels

BEST WESTERN Renfrew Inn & Conference Centre

760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
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Ranked #1 of 3 hotels in Renfrew
A recent review
3 of 5 stars Reviewed March 6, 2014
Victor C Montreal, Canada
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53 people have reviewed this hotel

Traveler rating
    9
    15
    16
    10
    3
See reviews for
15
13
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

Overpriced, everything looks outdated, Bathroom looks worn out, sounfproofing was bad. Fitness room was very basic and treadmill was not working properly. For the rest, ok beds, rooms were clean. Minimum of 200 characters is a ridiculous constraint, I don't want to write a novel to review this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kingston, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2014

This hotel was conveniently located for our purposes and the staff is friendly. Our room was reasonably clean but a few things were dusty, including the inside of the in room coffee maker...so no in room coffee for me. The heating and cooling system was outdated and horrible. With no thermostat control, you had to manually turn it on or... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

We were in town for a funeral, Sean at the desk went out of his way for us to make us feel at home. The rooms we had were clean and comfortable. Our group enjoyed a few drinks as we watched a hockey game in the bar/restaurant. Although this place is not a fancy hotel it was perfect for our... More

Was this review helpful? Yes 1
Ottawa, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 15, 2013

Very nice stay at this hotel. The staff on duty was very nice and helpful. The restaurant was closed as I arrived late in the evening but I was given a few great options to go out or order in. The rate was decent but I could not enjoy the discounted breakfast as I had to leave before 7am.

Was this review helpful? Yes 4
Sheri M, General Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

I would like to thank you for completing the survey regarding your stay at our hotel. We strive to deliver superior customer service and make every stay as comfortable as possible. We look forward to having you as our guest again in the future. Kindest Regards, Sheri Malette More

Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

The room was clean, comfortable and accommodated our needs. There was a restaurant which we didn't see until we were leaving the next morning. No breakfast was provided, but the two restaurants that we went to in Renfrew were excellent. .

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Sheri M, General Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for completing the survey regarding your recent stay here at the Best Western Renfrew Inn. We strive to deliver excellent customer service and make every stay as comfortable as possible. It was great to hear you had an excellent stay and look forward to having you as our guest in the future. Kindest Regards, Sheri Malette More

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2013

You have to go outside to change your mind. The room was so small you could barely move around the other guest in the room. I think the room must have had on bed in it has the space was not there for two beds. You have to move chairs so you can walk. We did not eat at this... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sheri M, General Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Dear Guest, My apologies for our hotel not exceeding your expectations during your stay here at the Best Western Renfrew Inn. We strive to deliver superior customer service and make every stay as comfortable as possible. If you are ever in the Renfrew area again I would hope you would give us the opportunity to do so. Kindest Regards, Sheri... More

Montreal, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 25, 2013

My car broke down in the west end of Renfrew. I called the Best Western (located at the other end of town) and they picked me up and drove me to the hotel. I didn't expect that level of service. Shawn was the name of the employee who provided the ride. Staff are very friendly and polite. Again, very impressed... More

Was this review helpful? Yes 8
Ottawa, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013

The staff were very nice. The rooms although a bit outdated were clean and comfortable. The restaurant was good but it would have been nice if it was open a bit later and earlier for that matter. We did not get to have breakfast as it was not open until seven and we had to leave by six. Overall it... More

Was this review helpful? Yes 3
Montreal
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 27, 2013

We came to race at Calibogie Motorsports Park. Very glad we chose this place to stay. Great staff in this hotel/restaurant. The room we had was a King Suite. Very big room and it was very clean. They have a nice pool outside although we did not use it. The food served in the restaurant was delicious. Thanks for a... More

Was this review helpful? Yes 5
Montreal, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 16, 2013

We stayed at this hotel as it was the closest place to the Whitewater Rafting in Forester Falls. Very nice staff at check in and the room was nice and clean. Our kids spent the evening in the pool and had a blast! The restaurant for dinner was great, fast service and very good food. Breakfast was even better.

Was this review helpful? Yes 9

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Additional Information about BEST WESTERN Renfrew Inn & Conference Centre

Also Known As:
Renfrew Best Western
Best Western Renfrew
BEST WESTERN Renfrew Inn & Conference Centre Ontario
Address: 760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
Phone Number:
Location: Canada > Ontario > Renfrew
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Renfrew
Price Range (Based on Average Rates): $$
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