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BEST WESTERN Renfrew Inn & Conference Centre

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760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
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BEST WESTERN Renfrew Inn & Conference Centre
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BEST WESTERN Renfrew Inn & Conference Centre
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85 reviews from our community

Traveler rating
    14
    20
    27
    17
    7
See reviews for
24
19
3
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Hull, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is the second time my wife and I have stayed at this location in the past 2 years. The room was 10 times cleaner than our last visit, the restaurant's food was 10 times better this time around and the WiFi was great! I am not sure what changed but it is working!

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Picton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

A OK clean, basic Best Western, feels l quite outdated, whole property needs some refreshment and facelift. There is no much choice or alternatives in this area. No fridges or microwaves in rooms. Very basic, and average

Review collected in partnership with Best Western

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Gloucester
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was about the fifth time I have stayed in this hotel. I find it to be in a very good location if you have finished work in Ottawa in the evening and need to continue to the West, as it allows you to be away from the rush hour of Ottawa the next morning. Parking is ample, with lots... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed March 14, 2015

I stumbled upon this place driving back to Ottawa from Wawa. The staff in this hotel are extremely nice and accommodating. They also are pet friendly for a nominal fee, which was great as I had my dog along for the ride. The room was clean and quiet. The restaurant attached to the hotel has a great breakfast and very... More 

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renfrew, Canada
1 review
4 of 5 stars Reviewed February 23, 2015

Clean, nice room and comfortable bed and linens. Cold winter night but the in room heating system kept it cozy. Internet work well. Need to use two TV remotes but once you knew how to work them, the system worked fine.

Review collected in partnership with Best Western

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Smiths Falls, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 17, 2015

We have not been anywhere whether a store, restaurant or hotel where the staff cared!! All the staff we were in contact with were happy and helpful!! The check in receptionist was super to see we had sled to the hotel from out of town and adjusted our rooms to the snow mobile rate right away. Restaurant waitress was great... More 

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Ottawa, Canada
1 review
3 of 5 stars Reviewed January 31, 2015

I got stuck in Renfrew for work and couldn't get home because of a snow storm so I booked the non-smoking king room right on the BW website. I was weary because of the reviews, but I was pleasantly surprised. Quiet, friendly staff, very clean, bed was quite comfortable, and room was a good size. Overall, great in a pinch.

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Ottawa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 4, 2015

We had to attend a birthday party in the area and didn't want to drive home at night, so decided to stay here. We didn't expect a luxury hotel, but this place needs help. Rooms are very small, our room was full of dead flies, heat didn't work properly, and carpets in room and hallways filthy. Also smelled like smoke.... More 

Review collected in partnership with Best Western

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Port Elgin, Ontario
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 20, 2014

Not a bad place a little out of town but right off highway. The place was clean the bed was comfy and we had a good stay. The restaurant was very reasonably priced as well. Would stay here again. We were in town travelling with family and we all had a good stat

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Lakefield, Canada
1 review
2 of 5 stars Reviewed November 9, 2014

second year and this hotel has only gotten worse, will not be a third. rooms overly crowded, either too hot or too cold. We were not given the room asked for. Supper in the dinning room even worse then last time. the room is large and very cold, both evening and morning. No menus, and were told the fridges turned... More 

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Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Dear Joanne, I would like to sincerely apologize for your less than satisfactory stay at our hotel. We are currently under going some changes in the restaurant next door and are working with all new kitchen staff. I will be passing your comments on to the kitchen staff and management so they will know what they will need to work... More 

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