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BEST WESTERN Renfrew Inn & Conference Centre

760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
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BEST WESTERN Renfrew Inn & Conference Centre
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BEST WESTERN Renfrew Inn & Conference Centre
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74 reviews from our community

Traveler rating
    11
    17
    24
    15
    7
See reviews for
22
18
3
18
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Napanee, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My daughter-in-law just spent the night at the Best Western Inn and Conference Centre in Renfrew and totally enjoyed the stay. The staff was amazing and very accommodating. You would not be disappointed with this hotel!

Review collected in partnership with Best Western

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ON, Canada
Top Contributor
96 reviews 96 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

WOW! when I was told I would be staying at the Best Western, I was impressed...until I got there. It was a huge let-down as I have stayed at many Best Westerns. Dirty hallways that needed paint, carpets needed cleaning and vaccuuming; the elevator smelled like vomit the whole week. Flies were everywhere. My room smelled musty and I started... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is the worst hotel I have ever been to. The rooms were small and disgusting. Stains on the pillows and bedsheets; restaurant closed for most of the days during the stay; dirty carpets; dusty furniture; lobby and exterior of the hotel not welcoming at all. Swath of flies all around the hallways; walls are paper thin and the... More

Was this review helpful? Yes 1

Travelers are raving about these Renfrew hotels

Hamilton, Canada
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 5, 2014

We stayed overnight for a family event using the CAA discount. Hotel is located on the edge of town past the Walmart and Canadian Tire. Queen bed room was located on the third floor next to the elevator with a view of the restaurant roof. This is away from the highway side. While well soundproofed from outside noises you could... More

Was this review helpful? Yes 1
Gatineau, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2014

As a group of 16 golfers we rented 8 rooms as part of a package which included golf, supper and breakfast. Although the reservations were made a month in advance, the restaurant was understaffed and it took three hours to get served. The rooms were full of flies. I would not go back.

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for your less than satisfactory guest room and the wait time on your dinner. i assure you that if your group returns to stay with us again that we will do everything we... More

Sudbury, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 2, 2014

Find a nice B & B in the Renfrew area and stay away from here. The food was the poorest I have ever experienced while staying at a hotel - - not one vending/ice machine worked - - bathroom was in need of T.L.C. - wallpaper coming off - - towel bare almost off wall - mould and in need... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for the less than satisfactory state of your guest room bath. we are currently in the process of some bathroom renovations and hope that you will give us the chance to offer you... More

Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed September 2, 2014

My family and I visited Renfrew on our way to Sault Ste Marie. We stopped here as I grew up in the beautiful little town and it had been years since I had returned. The hotel was old and had a lot of character. The room was nice but insanely small and although it's a Non-Smoking establishment, the floor smelled... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for the adjoining restaurant not being open on the evening of your stay. I hope that you and your family will stay with us again when you are in the area. Kindest Regards... More

pembroke, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

Best place to stay always. This is the second Best Western we have stayed at in the past few months. We will continue to stay with Best Western as the hotels are always clean and staff is always friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. I really enjoyed meeting you and your family when you checked in and hope you come back and stay with us again when you are back in the area. Kindest Regards Sheri Malette More

1 review
3 of 5 stars Reviewed August 22, 2014

This motel was not bad overall except that the shower needed a good cleaning which was done upon our request. I would also say it is somewhat over priced for the value. That being said it would be a good value for sports teams and such.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. We look forward to having you as our guests again. Kindest Regards Sheri Malette More

Tweed, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2014

Upon arrival with my husband who is in a wheelchair was shown the only wheelchair acceSsible room. It was on the same floor as laundry, maintenance and offices. The clerk that helped me seemed rushed. The room was far from accessible and it had a mildew and smoke odour. My husband wouldn't even be able to get into bed without... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel, I would like to sincerely apologize for the less than satisfactory accommodations you were shown here at the hotel, we are looking to improve the layout of our accessible room for future guests. I hope that if you are in the area again you will give us the opportunity to... More

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Additional Information about BEST WESTERN Renfrew Inn & Conference Centre

Address: 760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
Phone Number:
Location: Canada > Ontario > Renfrew
Price Range (Based on Average Rates): $$
Number of rooms: 65
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Also Known As:
Renfrew Best Western
BEST WESTERN Renfrew Inn & Conference Centre Ontario

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