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BEST WESTERN Renfrew Inn & Conference Centre

3.0 of 5 760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
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BEST WESTERN Renfrew Inn & Conference Centre
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BEST WESTERN Renfrew Inn & Conference Centre
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81 reviews from our community

Traveler rating
    12
    19
    26
    17
    7
See reviews for
24
18
3
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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renfrew, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Clean, nice room and comfortable bed and linens. Cold winter night but the in room heating system kept it cozy. Internet work well. Need to use two TV remotes but once you knew how to work them, the system worked fine.

Review collected in partnership with Best Western

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Smiths Falls, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have not been anywhere whether a store, restaurant or hotel where the staff cared!! All the staff we were in contact with were happy and helpful!! The check in receptionist was super to see we had sled to the hotel from out of town and adjusted our rooms to the snow mobile rate right away. Restaurant waitress was great... More 

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Ottawa, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

I got stuck in Renfrew for work and couldn't get home because of a snow storm so I booked the non-smoking king room right on the BW website. I was weary because of the reviews, but I was pleasantly surprised. Quiet, friendly staff, very clean, bed was quite comfortable, and room was a good size. Overall, great in a pinch.

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Ottawa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 4, 2015

We had to attend a birthday party in the area and didn't want to drive home at night, so decided to stay here. We didn't expect a luxury hotel, but this place needs help. Rooms are very small, our room was full of dead flies, heat didn't work properly, and carpets in room and hallways filthy. Also smelled like smoke.... More 

Review collected in partnership with Best Western

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Port Elgin, Ontario
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed November 20, 2014

Not a bad place a little out of town but right off highway. The place was clean the bed was comfy and we had a good stay. The restaurant was very reasonably priced as well. Would stay here again. We were in town travelling with family and we all had a good stat

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Lakefield, Canada
1 review
2 of 5 stars Reviewed November 9, 2014

second year and this hotel has only gotten worse, will not be a third. rooms overly crowded, either too hot or too cold. We were not given the room asked for. Supper in the dinning room even worse then last time. the room is large and very cold, both evening and morning. No menus, and were told the fridges turned... More 

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Dear Joanne, I would like to sincerely apologize for your less than satisfactory stay at our hotel. We are currently under going some changes in the restaurant next door and are working with all new kitchen staff. I will be passing your comments on to the kitchen staff and management so they will know what they will need to work... More 

ontario, Canada
1 review
3 of 5 stars Reviewed November 6, 2014

Hotel is located on the far east side of Renfrew. It is advertised as a hotel and conference centre. and banquet hall. It does not feel to be a very a very upscale kind of property. It is very clean and the restaurant had a delicious breakfast. The service was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Dear Cindy, I would like to thank you for your review of our hotel. We appreciate all the feedback we get from our guests. i will be sure to pass your compliments on to the restaurant as we have some new kitchen staff and I am sure they would appreciate your positive comments. We look forward to having your as... More 

Napanee, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

My daughter-in-law just spent the night at the Best Western Inn and Conference Centre in Renfrew and totally enjoyed the stay. The staff was amazing and very accommodating. You would not be disappointed with this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Dear Mary, Thank you for taking the time to review our hotel. Your feedback is very important to us. I will be sure to pass your compliments along to all the hotel staff. We look forward to having you and your family as our guests in the future. Kindest Regards, Sheri Malette More 

ON, Canada
Top Contributor
110 reviews 110 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 9, 2014

WOW! when I was told I would be staying at the Best Western, I was impressed...until I got there. It was a huge let-down as I have stayed at many Best Westerns. Dirty hallways that needed paint, carpets needed cleaning and vaccuuming; the elevator smelled like vomit the whole week. Flies were everywhere. My room smelled musty and I started... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2014

The hotel is the worst hotel I have ever been to. The rooms were small and disgusting. Stains on the pillows and bedsheets; restaurant closed for most of the days during the stay; dirty carpets; dusty furniture; lobby and exterior of the hotel not welcoming at all. Swath of flies all around the hallways; walls are paper thin and the... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Renfrew Inn & Conference Centre

Address: 760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
Phone Number:
Location: Canada > Ontario > Renfrew
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Renfrew Inn & Conference Centre 3*
Number of rooms: 65
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Also Known As:
Renfrew Best Western
BEST WESTERN Renfrew Inn & Conference Centre Ontario

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