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All 3 Renfrew hotels

BEST WESTERN Renfrew Inn & Conference Centre

760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
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Ranked #1 of 3 Hotels in Renfrew
A recent review
3 of 5 stars reviewed 1 week ago
Barheat Hamilton, Canada
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71 reviews from our community

Traveler rating
    10
    17
    23
    15
    6
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22
18
3
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Hamilton, Canada
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight for a family event using the CAA discount. Hotel is located on the edge of town past the Walmart and Canadian Tire. Queen bed room was located on the third floor next to the elevator with a view of the restaurant roof. This is away from the highway side. While well soundproofed from outside noises you could... More

Was this review helpful? Yes 1
Gatineau, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a group of 16 golfers we rented 8 rooms as part of a package which included golf, supper and breakfast. Although the reservations were made a month in advance, the restaurant was understaffed and it took three hours to get served. The rooms were full of flies. I would not go back.

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for your less than satisfactory guest room and the wait time on your dinner. i assure you that if your group returns to stay with us again that we will do everything we... More

Sudbury, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Find a nice B & B in the Renfrew area and stay away from here. The food was the poorest I have ever experienced while staying at a hotel - - not one vending/ice machine worked - - bathroom was in need of T.L.C. - wallpaper coming off - - towel bare almost off wall - mould and in need... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for the less than satisfactory state of your guest room bath. we are currently in the process of some bathroom renovations and hope that you will give us the chance to offer you... More

Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

My family and I visited Renfrew on our way to Sault Ste Marie. We stopped here as I grew up in the beautiful little town and it had been years since I had returned. The hotel was old and had a lot of character. The room was nice but insanely small and although it's a Non-Smoking establishment, the floor smelled... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. My apologies for the adjoining restaurant not being open on the evening of your stay. I hope that you and your family will stay with us again when you are in the area. Kindest Regards... More

pembroke, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best place to stay always. This is the second Best Western we have stayed at in the past few months. We will continue to stay with Best Western as the hotels are always clean and staff is always friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. I really enjoyed meeting you and your family when you checked in and hope you come back and stay with us again when you are back in the area. Kindest Regards Sheri Malette More

1 review
3 of 5 stars Reviewed 3 weeks ago

This motel was not bad overall except that the shower needed a good cleaning which was done upon our request. I would also say it is somewhat over priced for the value. That being said it would be a good value for sports teams and such.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. your feedback is important to to help us keep improving our hotel for future guests. We look forward to having you as our guests again. Kindest Regards Sheri Malette More

Tweed, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Upon arrival with my husband who is in a wheelchair was shown the only wheelchair acceSsible room. It was on the same floor as laundry, maintenance and offices. The clerk that helped me seemed rushed. The room was far from accessible and it had a mildew and smoke odour. My husband wouldn't even be able to get into bed without... More

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel, I would like to sincerely apologize for the less than satisfactory accommodations you were shown here at the hotel, we are looking to improve the layout of our accessible room for future guests. I hope that if you are in the area again you will give us the opportunity to... More

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a typical moderately-priced hotel. Nothing outstanding, just fine overall. But the Indian food in the attached restaurant was REALLY good! I highly recommend the food there. It was quite a treat in a break from a long drive from North Bay to New England.

Was this review helpful? Yes
Sheri M, Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel, I am very happy to hear you enjoyed your meal in the attached restaurant. We look forward to having you as our guests in the future. Kindest Regards, Sheri Malette More

Montreal
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean basic room with free WiFi.. Breakfast was not included. Room had two queen beds and no sitting area. bathroom was clean. TV had two remote controls and I could not get any channels, it seems they were just installing a new cable system and they were between the old and the new service. I could not be bothered to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheri M, Front Office Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. I would like to apologize for the confusion with the television remotes in your room, we are undergoing an upgrade with the cable system and are still working out the kinks. I would hope that you will consider staying with us again so we can provide you with a more... More

Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 4, 2014

Where do I begin? Aren't hotels supposed to be accessible? There were no automatic doors to facilitate entry; I wonder how mobility impaired people can access entry? The lobby is dingy, outdated and smelly. One of the 2 clerks smiled and facilitated my check-in; the other obviously did not want to be there. The hotel's restaurant is closed on Monday... More

Was this review helpful? Yes
Sheri M, Front Office Manager at BEST WESTERN Renfrew Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. I would like to apologize for your less than satisfactory stay with us. Unfortunately we were doing some minor reservations during your stay with us which did cause there to be a dumpster outside the exit door. These renovations are now complete and i would hope that you will consider... More

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Additional Information about BEST WESTERN Renfrew Inn & Conference Centre

Address: 760 Gibbons Road, Renfrew, Ontario K7V 4A2, Canada
Phone Number:
Location: Canada > Ontario > Renfrew
Price Range (Based on Average Rates): $$
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Also Known As:
Renfrew Best Western
BEST WESTERN Renfrew Inn & Conference Centre Ontario

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