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Comfort Inn

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100 Centennial Ave., Saint Thomas, Ontario N5R 5B2, Canada
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Comfort Inn
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Comfort Inn
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47 reviews from our community

Traveler rating
    7
    12
    19
    2
    7
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16
10
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sarnia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 14, 2015

We were expecting a refrigerator in our room, but no. I had double checked on the web site and it said every room had one. The bathroom was not clean. There was visible dust throughout the room. Housekeeping did not replenish enough towels or coffee. Staff at the front desk was not always present. On a better note; Beds &... More 

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Leamington, Canada
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2015

I stayed at the motel on a busy weekend. Upon arrival I was assigned a room on the second floor although I'd booked and received assurance directly from the hotel 1st floor was available. I asked if a first floor room was available and curtly told the. "The hotel was Full". After making it to my room another couple in... More 

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Sarnia, Ontario
Top Contributor
107 reviews 107 reviews
83 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed here for one night on business as a walk in customer who had never stayed here before. Desk staff were friendly and efficient, while my room was comfortable and clean. Parking is adequate and well lit. My CAA room rate was $76.00 which was great. The breakfast was quite adequate, well stocked and filled my belly. For the money,... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 24, 2015

Good warm room. Cosy. Reminded me of my grandparents place which was warm and Cosy and quiet. Nice big comfy bed. Very clean and up to standards. Flat screen with cable in the room, mini fridge, heater/ac, and the bathroom was spacious and nice. Everything was clean, bed was great. The free breakfast is completely fine for being a free... More 

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Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

I spent two nights at Comfort Inn St Thomas Feb 05 and Feb 06. Friday night stay at this Comfort Inn was horrible. I believe at the time of check in on Thursday, I should have been told that the "Meeting Room" next to my room was booked for families and children of a hockey tournament on Friday Feb 06.... More 

Was this review helpful? Yes 1
Tillsonburg, Canada
Top Contributor
88 reviews 88 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 3, 2015

My wife had an appointment early Monday morning at St. Thomas hospital. With the weather snow storm for Sunday night, we booked a room here for Sunday night. They gave us a hospital rate for the room. They was very helpful and friendly. The room was very clean and comfortable. We liked the hot breakfast the next morning. There was... More 

Was this review helpful? Yes 1
London, Ontario
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

Staff was friendly enough, room was clean. Nice to have microwave and fridge even though we didn't need it. Breakfast was good except not enough places to sit. The hotel isn't very close to anything so need a car.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 24, 2014 via mobile

Disappointed that the hotel did not have a restaurant in it. Especially as the closest eatery is not within walking distance. I went on booking.com to reserve the room to find out that I was given a room on second floor and yet the hotel is not even full. There's perhaps a 1/4 people here. Do believe comfort inn needs... More 

Was this review helpful? Yes 2
Stratford
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 23, 2014

We checked in on Sunday afternoon. There were only 2 cars in the entire parking lot, probably belonging to staff. They knew we had a dog but gave us a 2nd floor room. I asked for a main floor room and said, "I'm sure you must have one available since there are not other guests" and she laughed. She charged... More 

Was this review helpful? Yes 1

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Owen Sound, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

Our family of 4 arrived for a weekend stay with some other families. From the start to finish this hotel was not welcoming at all. The check-in staff was rude and arrogant. Three other families also commented about how their check in experience was not pleasant either. Our room didn't have a frig that we requested when we booked and... More 

Was this review helpful? Yes 1
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