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Chateau Mont-Sainte-Anne

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500 Beaupre Boulevard, Beaupre, Quebec G0A 1E0, Canada
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1 room 1 adult
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124 Reviews from our TripAdvisor Community

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Waterloo, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first time to Mont-Sainte-Anne to ski as a family. INCREDIBLE EXPERIENCE ALL AROUND! We stayed in the Espace Nordik Condo's which was out of this world beautiful! We were on the 4th floor in a room right next to the elevator and there was absolutely NO noise heard at all. Very, very quiet and the convenience of... More 

Helpful?
Thank Jodi G
Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location- step away from the hills. Comfortable rooms and good service. Major con: hot tub was not hot. After a long and cold day on the hills there is nothing worse than sitting in a hot tub that is the temperature of the pool. Please increase the heat to make peoples stay more enjoyable.

Helpful?
Thank jess k
2 reviews
4 of 5 stars Reviewed January 4, 2016 via mobile

Stayed at this chateau on the 5th floor with a very large group for a week, dec 27-jan 3, and enjoyed my stay. Pros: •Courteous staff •Excellent room service •Cozy rooms (Highly recommend the nicer Nordik rooms, a big step up from the regular rooms we occupied a year prior) •Very random but I liked the elevators, they were fast... More 

Helpful?
Thank Dom S
chateaumsa, Responsable des relations publiques at Chateau Mont-Sainte-Anne, responded to this review

Hello ! Thank you for taking the time to write your comments. They are very detailed and well reflects your stay and activities we offer during the holiday season. We have taken note of your comments about the hot tubs. Some customers have told us the same comments, the temperature has been revised upwards in the days that followed it.... More 

A TripAdvisor Member
1 of 5 stars Reviewed December 21, 2015 via mobile

I did not stay at Chateau Mont Saint-Anne and therefore will not comment on the quality of their facilities. However, I did consider this hotel amongst others but contacted them only to have an idea of the availability of their Tesla chargers for non-customers. Was obviously willing to pay a fee to utilize their installations but was told by a... More 

Helpful?
Thank A TripAdvisor Member
chateaumsa, Responsable des relations publiques at Chateau Mont-Sainte-Anne, responded to this review

Bonjour, We are sorry for the bad experience that you experienced concerning our car charger. It is a service that we decided to settle for the hotel guests only. As we are the only ones to offer in the area, they would be constantly solicited by customers of our neighbors and would not be available for our customers. More 

Saint Louis, Missouri
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Quaint village inn. Visited late June early July before everything got crowded. Outdoor cafe/ cafeteria food plentiful/ beautiful view of the Cathedral. There are many little gift shops selling religious item of St Anne. Just North of Quebec City makes this a great base to day trip.

Helpful?
1 Thank L N
Terrebonne
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 15, 2015

We got there for an event and at first didnt have the proper reservation information. a Manager made the changes for our accomodations. The room was ok at best. A bit tired. There is nothing fancy there every thing is pretty basic and nothing close to a "Chateau". At time of check out the information from the error in reservation... More 

Helpful?
Thank JpParent
Canada
Level Contributor
194 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 6, 2015

stayed in the new nordic penthouse loft that was fabulous,however the base of the hotel seemed a bit tired and worn.the pool was small,and the outdoor hot tubs are poorly located.having experienced the villages at blue,this place has a ways to go

Helpful?
Thank 57chef
Montreal, Canada
2 reviews
4 of 5 stars Reviewed October 2, 2015 via mobile

Rooms were very nice- stayed in the nordic. location is good with a car- about 45 min from Quebec city. Had purchased the 'canyon St.-Anne ' activity which I really enjoyed- scenery is great! Good location for skiing! will come back for sure. Pool was ok... could be bigger.

Helpful?
Thank Sbyr
Alexandra T, Responsable des relations publiques at Chateau Mont-Sainte-Anne, responded to this review

Bonjour Sbyr Thank you for taking the time to share your feedback regarding your stay with us. We are looking forward to welcoming you again in the future. Thank you again for your comments. Kind regards, Alexandra Tremblay, Marketing Manager More 

Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed September 30, 2015 via mobile

Room was nice and scenery was beautiful, but 2 major disappointments: 1. I had prepaid for the room online, and requested a "Nordic" room, which are their nicer rooms, and the only ones they have pictured on their website. When I got there, they charged me an extra $20, saying that otherwise I would be put in a "standard room"... More 

Helpful?
Thank Qtownfoodie
Alexandra T, Responsable des relations publiques at Chateau Mont-Sainte-Anne, responded to this review

Bonjour Qtownfoodie, Thank you for taking the time to share your feedback regarding your stay with us. I am disappointed to read that we could not meet your expectations and for this, I do apologize. Thank you again for your comments. Kind regards, Alexandra Tremblay, marketing manager More 

Derby, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 30, 2015

Stayed here for a conference in one of the non-refurbished rooms. The room was large and clean, although as might be expected the fittings were dated. The kitchenette was handy with a sachet of coffee for the coffee maker provided each day. Food was very good, the staff were efficient and friendly, although the bar staff did get overwhelmed in... More 

Helpful?
Thank Will S
Alexandra T, Responsable des relations publiques at Chateau Mont-Sainte-Anne, responded to this review

Bonjour Will S Thank you for taking the time to share your feedback regarding your stay with us. We are looking forward to welcoming your again in the future. Kind regards,Alexandra Tremblay, Marketing Manager More 

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