We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn

Hotel website
Hotel deals
5 Bateman Ave., Edmundston, New Brunswick E3V 3L1, Canada
Special Offer
Stay Twice = Gift Card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Comfort Inn
Professional photos View all
Browse nearby
Comfort Inn
Add Photo Write a Review

139 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    46
    48
    30
    11
    4
See reviews for
37
59
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (22)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
All months
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our room was on the second floor. Smelt musty & of lingering tobacco smoke. The hotel has been non smoking for the past 2 years as per front desk staff. There has been renovation work done, the bathroom & general decor is new. The bed was very comfortable. Not sure if the carpets or drapes have been replaced. This may... More 

Was this review helpful? Yes 2
ManagerCN240, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review. I do apologize for your experience here and the impresion that it left you with us at the Comfort Inn in Edmundston. Please note that our management takes each issue very seriously and will be taking steps to address them. We regret that your stay was less than satisfactory. Sincerely... More 

New Glasgow, Canada
Top Contributor
76 reviews 76 reviews
30 hotel reviews
480 helpful votes 480 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our second stopover visit at the Comfort Inn on Bateman Ave, in Edmundston, New Brunswick. This hotel is perfectly located just off the main highway on your way going East or West. Up on a bit of a hill so that you will have an excellent view of Edmundston yet far enough away from the main traffic so... More 

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Glad you enjoyed your stay with us and we appreciate you taking the time to write a review. And I wanted to write to you to say thank you for telling us that your stay with us was very pleasant. Can't wait to see you again at our hotel in the near future. Thank you ! More 

London, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Booked a ground floor room with Priceline. Got there and was assigned a room on the second floor. Check in lady said no you didn't. Took the 2nd floor room anyway and walked into a freezer. The room was so cold I had to put my coat on. Tried to turn on some heat and found it did not work.... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Feedback such as this is very helpful when we are considering what improvements can be made to enhance the experience of our guests. I am certainly disappointed that your stay was not all that it could have been. And I understand how upset you must have been of your stay with us here at the Comfort Inn in Edmundston.... More 

Perth, Canada
1 review
3 of 5 stars Reviewed 1 week ago

After spending the night in a room that smelt faintly of lingering tobacco smoke - not enough to complain about - but there anyway, we went into the breakfast room at 8:30 AM to find nothing left for brekkie. No waffle mix, no fruit - except for 2 rotten bananas. We enquired about eggs, sausage and the 'attendant' didn't even... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, We are sorry that our breakfast offering fell short of your expectations. We will try to make improvements on our breakfast items at all time. Thank you ! More 

Toronto
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here on our way through back to Ontario. The hotel is quite clean, and the room was comfortable enough. They also boast that the property has been recently renovated which did seem to be the case. Breakfast service was laughable. Advertised a hot breakfast. Eggs and Meat are rationed behind a counter on the guard of a young woman... More 

Was this review helpful? Yes
ManagerCN240, Manager at Comfort Inn, responded to this review

Hi, We are sorry that the breakfast seemed somewhat not to your satisfaction, we appreciate your opinion and do take it very seriously and we shall try to use your advise for better improvements. Thank you ! More 

Montreal, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

I have stayed here over the past several years for business. Over the past few months this once adequate hotel has deteriorated terribly. My last two stays were not good at all. The breakfast is almost non-existant. On June 2 and 3 the breakfast area ran out of coffee, plastic cutlery, yogourt, fruit, jam, cream cheese, juice, and hot items... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, I am sorry to hear of your disappointment with our breakfast offerings. It is our goal to provide our guests with superior service. We can assure you we take your feedback very seriously and will do our best to be more prompt on doing our breakfast orders. Again our team is very sorry about your experience at the Comfort... More 

Charlottetown, Prince Edward Island, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2015

I have stayed at this hotel a few times and never had any issues. Till this trip... The room was small and when I walked in it had a smell like old smoke. Even though it was a non smoking room, I guessed that the previous rented had a smoke and then checked out as were on the ground floor... More 

Was this review helpful? Yes
ManagerCN240, Manager at Comfort Inn, responded to this review

HI, Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so we can take appropriate steps to correct them. And anytime a guest is not satisfied or not comfortable for any reason, it becomes a great concern as guest satisfaction remains our top priority. Thank you ! More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Nice people, clean comfortable up-to-date rooms. Just the right amenities (wi-fi, hot breakfast) included with your room. I was there in February and this was an oasis in a snowy desert. We have used Comfort Inn often in many cities because of their consistency, pet friendly policy, cleaniness and hospitality.

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Glad you enjoyed your stay with us and we appreciate you taking the time to write a review. Hope you have a chance to visit us again. Thank you ! More 

Burton
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 2, 2015

I found this Comfort Inn to be of good value. The price was right at just over $100 a night. The hotel has been uprgraded since my last stay and nice to see as it was starting to show its age. The room I had was good. Both rooms we had were clean with comfortable beds and a good selection... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

I wanted to write to you to say thank-you for taking the time to post your Tripadvisor review following your stay with us. Glad you enjoyed it. Thank You ! More 

Montreal, Canada
1 review
5 of 5 stars Reviewed February 1, 2015

I was travelling from Montreal to New Brunswick and decided to stop in Edmundston at the Comfort Inn. When I arrived after 11 pm (without a reservation) I was greeted by Lise who was so friendly even given my tiredness. She set us up with a room downstairs because it was easier to get out and walk my dog, as... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

It was a pleasure for us to read about your recent stay at the Comfort Inn Edmundston and we are delighted that you plan to use us during future visits to Comfort Inn Edmundston. Thank You ! More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (4)
Viewed
Room/suite (7)
Viewed
Dining (5)
Viewed
View from room (2)
Viewed
Hotel & grounds (4)
Viewed
Other (48)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay