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Comfort Inn

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5 Bateman Ave., Edmundston, New Brunswick E3V 3L1, Canada
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Comfort Inn
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Comfort Inn
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133 reviews from our community

Traveler rating
    46
    47
    27
    10
    3
See reviews for
36
56
8
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlottetown, Prince Edward Island, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a few times and never had any issues. Till this trip... The room was small and when I walked in it had a smell like old smoke. Even though it was a non smoking room, I guessed that the previous rented had a smoke and then checked out as were on the ground floor... More 

Was this review helpful? Yes
ManagerCN240, Manager at Comfort Inn, responded to this review

HI, Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so we can take appropriate steps to correct them. And anytime a guest is not satisfied or not comfortable for any reason, it becomes a great concern as guest satisfaction remains our top priority. Thank you ! More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Nice people, clean comfortable up-to-date rooms. Just the right amenities (wi-fi, hot breakfast) included with your room. I was there in February and this was an oasis in a snowy desert. We have used Comfort Inn often in many cities because of their consistency, pet friendly policy, cleaniness and hospitality.

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Glad you enjoyed your stay with us and we appreciate you taking the time to write a review. Hope you have a chance to visit us again. Thank you ! More 

Burton
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 2, 2015

I found this Comfort Inn to be of good value. The price was right at just over $100 a night. The hotel has been uprgraded since my last stay and nice to see as it was starting to show its age. The room I had was good. Both rooms we had were clean with comfortable beds and a good selection... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

I wanted to write to you to say thank-you for taking the time to post your Tripadvisor review following your stay with us. Glad you enjoyed it. Thank You ! More 

Montreal, Canada
1 review
5 of 5 stars Reviewed February 1, 2015

I was travelling from Montreal to New Brunswick and decided to stop in Edmundston at the Comfort Inn. When I arrived after 11 pm (without a reservation) I was greeted by Lise who was so friendly even given my tiredness. She set us up with a room downstairs because it was easier to get out and walk my dog, as... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

It was a pleasure for us to read about your recent stay at the Comfort Inn Edmundston and we are delighted that you plan to use us during future visits to Comfort Inn Edmundston. Thank You ! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

I was travelling from Ontario to Nova Scotia and stopped at the Comfort Inn in Edmundston for the night. Cindy at the front desk was very welcoming, informative and pleasant. The hotel was very clean and modern. We stayed on the first floor so you could drive your vehicle right to the patio door to unload. This was very convenient.... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

Amazing review, thank you so much for such lovely feedback ! I sincerely hope that you had a pleasant trip to your home and would love to welcome you back sometime in the near future to experience more of what Comfort Inn Edmundston has to offer. Thank You ! More 

Rothesay, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 7, 2015

This was a stop over location en route from Ontario to southern NB. Clean, spacious room with very comfortable queen bed. Linen was sparkling, choice of soft or firm pillows. Attractive furniture and décor, recently refreshed. Clean bathroom. Quiet stay with hot or cold breakfast included. Staff are friendly. Good value for the money.

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ManagerCN240, Front Office Manager at Comfort Inn, responded to this review

I wanted to write to you to say thank - you for taking the time to post your TripAdvisor review following your stay with us. And i am pleased you enjoyed your stay. More 

Toronto, Canada
Top Contributor
60 reviews 60 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 4, 2015

The atmosphere was definitely cozy, bordering on dark and older. The hotel was very quiet in the off season. The room did not work well for the wheelchair, with the exception of the easy access to the sliding glass door. Our pet found and ate something on the carpet near the air conditioner which seems not well sealed from the... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

We appreciate you taking the time to write a review of our property following your recent stay with us. All comments from guests in an effort to constantly improve our service and product. Thank You ! More 

Senior Contributor
41 reviews 41 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 11, 2014

We arrived later in the day without a reservation. We were going to stay at another hotel, but there was a conference in town and rooms were all taken. Comfort inn was just fine - nothing exceptional, but was clean and quiet. Would stay there again

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ManagerCN240, General Manager at Comfort Inn, responded to this review

I was delighted to read of your recent stay with us. And pleased you enjoyed your stay. More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 9, 2014

Checked in for only one night during our trip from Ontario to Newfoundland. Place was very clean and breakfast was good. The best amenity to us was the fact our dog was welcome. A very convenient location. Thanks to the guest services, they were extremely nice and helpful! Will return for sure.

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ManagerCN240, General Manager at Comfort Inn, responded to this review

I was pleased that you found our property comfortable, clean and that you enjoyed a good night's sleep More 

Dartmouth, Nova Scotia, Canada
Top Contributor
61 reviews 61 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 27, 2014

Very modern facility just off the Trans Canada Highway. Lofty lobby, quick processing even though we had no reservation. Ground floor rooms have patio doors that open to the outside. Wonderfully comfortable king bed and nicely appointed bathroom. Usual amenities such as coffee service, iron and ironing board. Included breakfast had egg and sausage patties as well as normal continental... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

Glad you enjoyed your stay with us and we appreciate you taking the time to write a review More 

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