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Comfort Inn

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5 Bateman Ave., Edmundston, New Brunswick E3V 3L1, Canada
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1 room 1 guest
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Comfort Inn
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161 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Sydney, Canada
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here on 2 separate days within a week. Edmunston was approximately our 1/2 way point for vacation travels. I waited until the second stay to see if the experience was any different from the first. Because it wasn't, I tend to believe that this is regular routine for this hotel. PROS: Very comfy bed, adequate room with microwave... More 

Was this review helpful? Yes 1
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a trip fro. St. John's NL to Toronto. In the way of background, my son was in NL for business and had asked me if l would fly down, pick up his 1 ton Ford and 28 foot stage trailer and return it to Oakville. Sure. Flight was great, ferry from Argentia was great. Looking for a... More 

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Vancouver, Canada
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We are currently here staying one night as we pass through Edmundston. The only reason we chose this place while on our way to Nova Scotia from Ontario is because they accept pets of any size and we are travelling with two large dogs. Upon arriving tonight, they gave us a second floor room of which when I booked, I... More 

Was this review helpful? Yes 1
Hamilton, Ontario
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our drive back to Ontario. The rooms and bathrooms have been updated and are nice and clean. I liked that the beds have duvets on them- some hotels have think blankets that are not warm enough. There is also a fridge and a microwave in the room. Unfortunately our room smelled like smoke despite the entire... More 

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ManagerCN240, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, I would like to thank you for choosing Comfort Inn for your recent trip to Edmundston and also for then taking the time to write a review of our property. It is always a pleasure to hear from our guests that have good experiences with us and we hope you will return again soon. We look forward to... More 

Ottawa, Canada
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were looking for a stop halfway to PEI and hotel worked well. It is conveniently located just off the highway, easy on/off. Surprisingly, it was very quiet. Rooms were newly renovated. Comfy bed. Breakfast was okay. They did have fresh fruit- banana's, oranges and apples. The staff was friendly. You can walk to a mall for restaurants. We would... More 

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ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, We are glad that you had a great experience and we hope to welcome you back soon. Thank you, General Manager More 

Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travel between the Maritimes and Ontario at least yearly and Edmundston is a good place to stop. Positives for this hotel are its location and comfy pillows and beds, and included breakfast. The negatives outweighed the positives - poor value for the price we recently paid ($145. On a week night.), dingy dated decor, hotel has only partially up... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Yes the breakfast has popped up a few times as being an area we could do better on. Please accept our assurances that we are working to turn that into a positive. Thanks, General Manager More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Staff were very friendly. Breakfast was typical continental and eating area was clean. Room and bedding smelled of stale cigarettes even though it was suppose to be non-smoking. Would not stay again at this hotel. Overpriced for quality of room and amenities.

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

I would like to thank you for taking the time to share your experience at the Comfort Inn Edmundston on TripAdvisor. Sincerely, General Manager More 

Toronto
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here 3 times travelling across to Nova Scotia. I only pick it because they allow dogs. The room been nicely renovated since our first stay 4 years ago. But it is still expensive for what it is. There is NOTHING within walking distance. No elevator and no help offered with luggage. There were dirty towels and facecloth... More 

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Anytime a guest is not satisfied or not comfortable for any reason, it becomes a great concern as guest satisfaction remains our top priority. And I do apologize for your experience here and the impression that it left you with. Sincerely, General Manager More 

Halifax, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Arrived with my elderly mother for one night. I couldn't drive up to the front door to drop my mother and luggage off as there was yellow tape across the driveway. Not sure why. Our room was on the second floor. I asked if we could move to the main floor and was told no. There is no elevator in... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, I would like to apologise for your accommodation experience that you had with us. Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so we can take appropriate steps to correct them. Sincerely, General Manager More 

Vaughan, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We found this hotel in the early evening after driving directly from Toronto and were happy that there was a vacancy. Was a bit pricey compared to our stay a week later. The hotel is clean and comfortable and like a few of the other reviewers mentioned the free breakfast is somewhat lacking in selection. I don't know their cooking... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again to be able to give you a better satisfaction for the breakfast area in this very busy time of year. Sincerely, General Manager More 

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