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Comfort Inn

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5 Bateman Ave., Edmundston, New Brunswick E3V 3L1, Canada
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Comfort Inn
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147 Reviews from our TripAdvisor Community

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Traveler rating
    46
    52
    33
    12
    4
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39
64
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (22)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
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Niagara Falls, Canada
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel sits on the one hour time change border so it is an hour earlier. Breakfast Ends at 9am sharp. We got there at 840am with 20 minutes to spare. NO bread, NO coffee, NO waffles, NO jams, NO creamers, nothing left of anything. At 845am we saw the 2 attendants begin scrambling to replace everything but of course... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

I am sorry to hear of your disappointment with our breakfast offerings. And my apologies for our breakfast options not being what was expected. And our goal is to provide our guests with good service to our clients. Thank You General Manager More 

Nova Scotia, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We found that hotels in the Edmundston, New Brunswick were generally overly priced for the offerings they provide. However the problem seems to be pervasive so.... the next hotel group is 20 miles away! This hotel was clean and up to date. Its access by way of sliding glass doors on the main floor was nice as may otherwise be... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

I would like to thank you for taking the time to share your experience on TripAdvisor. And very happy that you were satisfied with all the staff. Thank you ! General Manager More 

Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our return trip from N.S. to Ontario. Very comfortable, clean hotel. Beds were very, very comfy. Hotel room included a microwave, coffee pot, with complimentary popcorn as well as a room refrigerator. Very difficult to find the front entrance of the hotel - but keep going towards the south end of the building and you will... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, I would like to thank you for choosing and for taking the time to share your experience at the Comfort Inn Edmundston on TripAdovisor. It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon. Sincerely, General Manager More 

Laval, Canada
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night while passing thru NB returning home. We were more than satisfied with the quality and cleanliness of the room. Beds and pillows were clean and comfortable. Room had mini fridge; flat screen tv with cable; thermostat controlled both heating and cooling, bathroom was big and clean. upon check in we were provided coupons for the hot... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, I would like to thank you for choosing and for taking the time to share your experience at the Comfort Inn Edmundston on TripAdvisor. It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon. Sincerely, General Manager More 

Charlottetown, Canada
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location. A short drive from food venues. Clean, great parking, easy to find and friendly staff. We did have a coupon from CAA travel book that stated that we would get 1000 bonus points for staying at this hotel. The front desk did not know anything about it. They took the coupon and attached it to the documents for... More 

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, I am happy to hear that you enjoyed your time with us and were satisfied with all aspects of your stay. Thank You ! General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly bilingual checkin. Nice room with parking right outside. Rooms were clean and the bed with your choice of pillows was great. Breakfast was ok. Waffle iron and cereal. Breakfast starts early so you can hit the road.

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Thank you for taking the time to write a review for us. We are pleased you enjoyed your stay. And we would love to welcome you back sometime in the near future with us. Thank you ! General Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was on the second floor. Smelt musty & of lingering tobacco smoke. The hotel has been non smoking for the past 2 years as per front desk staff. There has been renovation work done, the bathroom & general decor is new. The bed was very comfortable. Not sure if the carpets or drapes have been replaced. This may... More 

Was this review helpful? Yes 3
ManagerCN240, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review. I do apologize for your experience here and the impresion that it left you with us at the Comfort Inn in Edmundston. Please note that our management takes each issue very seriously and will be taking steps to address them. We regret that your stay was less than satisfactory. Sincerely... More 

New Glasgow, Canada
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 489 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our second stopover visit at the Comfort Inn on Bateman Ave, in Edmundston, New Brunswick. This hotel is perfectly located just off the main highway on your way going East or West. Up on a bit of a hill so that you will have an excellent view of Edmundston yet far enough away from the main traffic so... More 

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Glad you enjoyed your stay with us and we appreciate you taking the time to write a review. And I wanted to write to you to say thank you for telling us that your stay with us was very pleasant. Can't wait to see you again at our hotel in the near future. Thank you ! More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Booked a ground floor room with Priceline. Got there and was assigned a room on the second floor. Check in lady said no you didn't. Took the 2nd floor room anyway and walked into a freezer. The room was so cold I had to put my coat on. Tried to turn on some heat and found it did not work.... More 

Was this review helpful? Yes 1
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, Feedback such as this is very helpful when we are considering what improvements can be made to enhance the experience of our guests. I am certainly disappointed that your stay was not all that it could have been. And I understand how upset you must have been of your stay with us here at the Comfort Inn in Edmundston.... More 

Perth, Canada
1 review
3 of 5 stars Reviewed June 24, 2015

After spending the night in a room that smelt faintly of lingering tobacco smoke - not enough to complain about - but there anyway, we went into the breakfast room at 8:30 AM to find nothing left for brekkie. No waffle mix, no fruit - except for 2 rotten bananas. We enquired about eggs, sausage and the 'attendant' didn't even... More 

Was this review helpful? Yes
ManagerCN240, General Manager at Comfort Inn, responded to this review

Hi, We are sorry that our breakfast offering fell short of your expectations. We will try to make improvements on our breakfast items at all time. Thank you ! More 

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