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All 22 Fernie hotels

Lizard Creek Lodge

3.5 of 5 Hotel   |   #5346 Highline Drive | Fernie Alpine Resort, Fernie, British Columbia V0B 1M1, Canada
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Lizard Creek Lodge
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Ranked #7 of 22 Hotels in Fernie
A recent review
5 of 5 stars reviewed 1 week ago
rambling_dave london, england
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130 reviews from our community

Traveler rating
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    14
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
london, england
1 review
5 of 5 stars Reviewed 1 week ago

We had a week here in summer, did a lot of hiking in the days and relaxing in the very comfy bar area in the evenings. Loved being able to sit in huge leather sofas and enjoy the outlook while having great drinks and snacks. Can only imagine how good this is in winter with fire going! Rooms were very... More

Was this review helpful? Yes
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We were here for a wedding and had a terrible experience with the hotel management. We found them to be rude and unwelcoming throughout the visit. We arrived a bit early and hoped to check in early, they told us to come back at 3 so we waited in the restaurant next to the lobby. We saw the cleaning staff... More

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the LCL for our 7th year in a row for the Sept. Long Weekend. We're so sad that it has really gone downhill. Overall, it is now a big disappointment. 1. The units really need updating. They're starting to become shabby. Leaky faucets. Broken toaster. Leaky fridge. Torn carpets. The same old polyester duvet that never... More

Was this review helpful? Yes 5
Calgary, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First time at Lizard Creek with a group of friends for an annual trip to Fernie. Not much good to say, won’t be returning. Pros – great food, nice lodge Cons: - Incompetent and rude front desk staff. Staff could not get reservation straight. Was hung up on when attempting to confirm reservation details, entire group overcharged on rooms due... More

Was this review helpful? Yes 9
lethbridge
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Attended our nephews wedding here. Beautiful location, but reserved the Best Western Plus as our dog was not permitted here. Thankful we did not stay here, as family noticed mice in rooms and we witnessed one scurrying through the reception room where we ate dinner. Hope health inspectors check out the kitchen! Very upsetting to find out our nephew's wedding... More

Was this review helpful? Yes 9
Calgary, Canada
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Lizard Creek Lodge for our son's wedding. Even though he booked the entire lodge for this event, many of the guests had to make 4-6 phone calls just to confirm their room. Then upon arrival the rooms weren't ready & many of the keys didn't work. We were also guaranteed they would be able to... More

Was this review helpful? Yes 7
Beamsville, Canada
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The location and setting were absolutely beautiful at Lizard Creek Lodge. The management and staff were very unprofessional and unprepared. Although our large party had all reserved rooms months in advance, several rooms were not held for our relatives. The manager was impossible to contact and was of no help whatsoever when he was finally tracked down. The food was... More

Was this review helpful? Yes 11
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review

Dear Paula Thank you for bring this up to our attention. We are very sorry the service that you received was not up to the standard that it should have been. If you could email me your contact information at guestservices@lizardcreek.com I would love to talk to you about your stay. Kind Regards, Kari Zuffa Front Desk Supervisor More

Saskatoon, Canada
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A terrible experience watching our daughter plan her wedding: an incompetent administration wouldn't return calls or emails; rooms that were guaranteed vanished. My brother who was given a confirmation number for 3 rooms was told to find accommodation at another hotel. His wife was officiating at the wedding and one of his daughters, her husband and their 2 children had... More

Was this review helpful? Yes 12
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review

Thank you for bring this up to our attention. We are very sorry the service that you received was not up to the standard that it should have been. If you could email me your contact information at guestservices@lizardcreek.com I would love to talk to you about your stay. Kind Regards, Kari Zuffa Front Desk Supervisor More

1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I was there for a wedding for three days. They didn't clean my room once. Nothing. And they didn't clean or change the garbage or do anything to the bridal suite. We went for breakfast, 18 of us. Two hours later we finally all had our food. Two hours! They didn't let is check in even 15 minutes early, though... More

Was this review helpful? Yes 15
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review

Dear Marg Thank you for bring this up to our attention. We are very sorry the service that you received was not up to the standard that it should have been. If you could email me your contact information at guestservices@lizardcreek.com I would love to talk to you about your stay. Kind Regards, Kari Zuffa Front Desk Supervisor More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

The suite we stayed in was the one bedroom king with a loft. The room was very big and bright with great ac for the main floor. It had plenty of beds (kingsize in bedroom, pullout and two queens in the loft. The suite was furnished with plenty of storage space as well as dishwasher, full sized fridge/freezer and an... More

Was this review helpful? Yes 1
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review

Dear Dean, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your complements about our wonderful property. Thank you again, and we look forward to seeing you on your next trip to Fernie! Kind Regards Kari Zuffa Front Desk Supervisor More

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Additional Information about Lizard Creek Lodge

Address: #5346 Highline Drive | Fernie Alpine Resort, Fernie, British Columbia V0B 1M1, Canada
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lizard Creek Lodge 3.5*
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Also Known As:
Lizard Creek Hotel Fernie

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