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All 22 Fernie hotels

BEST WESTERN PLUS Fernie Mountain Lodge

3.5 of 5 Hotel   |   1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B1M0, Canada
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86%
Ranked #2 of 22 hotels in Fernie
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Christopher L calgary, Canada
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146 people have reviewed this hotel

Traveler rating
    56
    69
    13
    3
    5
See reviews for
40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Well located and staff extremely helpful. Pool area great for kids and hot tub for teh parents after a day on the hill. In towan and close to a number of reasonable dining options...staff can provide a helpful dining guide at reception.

Review collected in partnership with Best Western

Was this review helpful? Yes
Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

You won’t find a better bang for your buck! I’m glad your family had such a great time at the pool. We appreciate your feedback and look forward to your next stay! Many thanks, Wojtek Hellwig General Manager More

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Comfortable and very clean accommodation with good amenities and excellent value. The service at the front desk staff very professional and check in and check out well organized. We have no hesitation in recommending the Best Western Fernie it is one of our favorite places to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Making sure you have a clean and comfortable stay is our highest priority. I’m glad my staff took good care of you. Thank you for taking the time to share your experience. Sincerely, Wojtek Hellwig General Manager More

Calgary, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very clean, and very cozy! I thought it was very expensive, we could stay downtown Calgary in a suite for that price,with presidential lounge service. Our room was very large clean and cozy, it was near the elevator so very noisy if elevator is busy and the hallways were also busy so very noisy. The pool is... More

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Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

I’m sorry the hallways were noisy. We encourage you to speak with the front desk next time and they’ll be happy to look into it for you. As for our price, I can assure you that we have compared our value to the local competition and are very confident that we offer the best bang for your buck. We appreciate... More

Lethbridge
Top Contributor
104 reviews 104 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights during ski season. I had stayed here before and it was fine, but I thought I would treat myself and upgraded it from their economy room into one of the suites. The bed in the suite was comfortable and there was more space, but there were a couple of issues with the room. First,... More

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Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Our suites are very spacious and offer that extra level of comfort. If anything during your future visit isn’t adequate, please contact the front desk to let them know. They are capable of moving your rooms or providing further assistance. We want all our guests to have a pleasant stay and our staff is equipped to assist you. We look... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff, with the exception of who I'm guessing was the Front Desk Manager (FDM). When we checked in the two you people searched for a room to give us as we were early, then the FDM, an older woman, came in and said to them, "You can't do that, check-in isn't until later in the afternoon." which I... More

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Calgary
1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

I will start out with the fact the hotel is clean and modern. Unfortunately the staff's non caring attitude when something goes wrong is shows some poor customer service. So what went wrong? This was a two night stay with one day being a trip to the Fernie Ski Hill. As I was packing for the day on the hill... More

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Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Two of our most senior housekeepers attended this room and we verified with them and security footage that nothing left the room. Our VingCard system also verified only one entry from housekeeping and the rest from guest cards. We brought police to the hotel as well and their investigation resulted in recommending a personal insurance claim was filed. We appreciate... More

Sherwood Park
Top Contributor
79 reviews 79 reviews
50 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

Pretty much agree with all the positive reviews. Hotel was easy to find, near shopping and a Tim Hortons. There is a Boston Pizza attached. nothing special there. Very friendly and helpful staff. Room was comfortable although the room amenities were a bit sparse. Bring your own shower cap, mouth wash etc. I did find the lighting in the room... More

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Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

I’m thrilled you had such a great experience with us! Our most valued amenity is our customer service. It’s our goal to make your stay memorable to keep you coming back. Thank you for your review and we look forward to seeing you again soon! Sincerely, Wojtek Hellwig General Manager More

Hinton, Canada
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 2, 2014

Stayed in the hotel for a training session Feb 24-27. Had a double queen room. Very comfortable - large and spacious. Exercise room is small but accessible. Hot tub and pool are clean. On site massage therapy available and I wish I had time to have booked appointment. Staff were friendly and professional. BP restaurant will provide room service. Accommodating... More

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Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Next time you need to book an appointment for a massage. You won’t regret it. It sounds like you had a great overall experience. Thank you for sharing and we hope to see you again soon. Warm regards, Wojtek Hellwig General Manager More

Saskatoon, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

This hotel met all of our expectations. Well kept and like new. Excellent hot breakfast buffet. Although the staff had trouble keeping up with the number of people. The juice ran out more than once. We stayed 3 nights and would have stayed more if they would have had room for us the 4th night. We had a double queen... More

Was this review helpful? Yes
Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your comments! It’s nice to hear it when people notice the little details. We believe that it’s the little things that add up to a special stay. I’m sorry you had to cut your trip short. We look forward to taking care of you for your entire vacation next time around. Warm regards, Wojtek Hellwig General Manager More

Edgeley, Canada
2 reviews
5 of 5 stars Reviewed February 22, 2014

The hotel was quite easy to find. The staff was pleasant and helpful which amount to no worries for us. The breakfast service and staff were excellent as it is quite a busy time. The attached Boston Pizza had great food and service. The hotel staff also gave us a couple good local restaurants to check out. All amenities were... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Wojtek H, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Glad we could provide you with a memorable and worry free stay! Keeping you comfortable is our highest priority. Thank you for letting us take care of you and we hope to see you again soon. Warm regards, Wojtek Hellwig General Manager More

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Additional Information about BEST WESTERN PLUS Fernie Mountain Lodge

Also Known As:
Best Western Fernie Mountain Hotel
Best Western Fernie Mountain Hotel Fernie
Best Western Fernie
Fernie Best Western
Address: 1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B1M0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 22 hotels in Fernie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Fernie Mountain Lodge 3.5*
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