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DoubleTree by Hilton Hotel Gatineau-Ottawa

3.5 of 5 1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
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DoubleTree by Hilton Hotel Gatineau-Ottawa
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DoubleTree by Hilton Hotel Gatineau-Ottawa
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161 reviews from our community

Traveler rating
    62
    61
    23
    9
    6
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63
42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel did better than the brand in delivering quality accommodations for a fair price. The restaurant facilities are basic but the staff are enthusiastic. The location within Gatineau provides a quick access to any part of the city and is in close proximity to Ottawa.

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Spend one night in this wonderful hotel and can't say enough nice things about it. On arrival we were greeting with a pleasant front desk clerk. She wasn't overly chatty which was just fine. We all received a warm chocolate chip cookie which our kids really though was great. We were given a 2nd floor room. Two queen beds, but... More 

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Montreal, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my hotel choice when I travel to Ottawa/ Gatineau. Even though the hotel is in Gatineau Quebec it is only a 10 minute drive to Downtown Ottawa. The staff here is truly welcoming and the service is always great. Definitely worth staying in for dining after long day, I had a pint of beer and a chicken brochette... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an amazing company party at the Double Tree Hilton in Aylmer. The dance floor and bar were in one room with and adjoining dining room. Both our dinner and the breakfast buffet were delicious. Rave reviews from all in attendance. The large guest rooms were clean. Staff were very friendly and helpful. Would definitely have our party there... More 

Review collected in partnership with DoubleTree by Hilton

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ontario
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I first chanced upon this resort-style property before Hilton took it over and had booked a golf tee time for a Father's Day surprise for my dad, as he resides in Ottawa. While there are of course many other options from Kanata (where my family is) to here, every time we drive up for the visit we always book this... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We were going to have a cross country ski and skating on Revue Canal. But bad luck with the weather. The hotel was nice and serves excellent? Me and my husband visited the city and had a lot fun. Ottawa is very beautiful town and we will definitely return here again. Thanks for the excellent serves.

Review collected in partnership with DoubleTree by Hilton

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Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel looks lovely from the outside, the lobby is beautiful and the rooms are really nice. unfortunatelly there was such a lack of service that i will choose another hotel the next time: when we arrived at 11:30pm we were hungry and wanted to have a drink - neither was possible. the bar closes early and there was no... More 

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CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues you experienced and if you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement. Kind Regards, More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent rooms with lots of space. Felt very romantic with nice views. The guest services were very good and staff was courteous. The only thing we we missed was a good breakfast.Even though it seems okay, I was expecting a little better quality & taste then what was provided.

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family spent Christmas night at this hotel after an afternoon in Ottawa's west-end. It's a beautifully appointed hotel and literally minutes from Island Park Drive/Ottawa Parkway in Ottawa. Good restaurant, nice indoor pool and free internet in your room. Views of the golf course and Ottawa River from the south-facing rooms. Good value hotel in a great location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Have visited family in Aylmer for over 20 years and have always wanted to stay at this grand looking hotel, but I was so wrong. The service was horrible. How does it make sense to have 4 people in a room with only 3 bath towels and when called and asked for another towel didn't ever get one. Pool was... More 

Was this review helpful? Yes
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues you experienced and if you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement. Kind Regards, More 

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Additional Information about DoubleTree by Hilton Hotel Gatineau-Ottawa

Address: 1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Gatineau-Ottawa 3.5*
Number of rooms: 129
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Also Known As:
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Hotel Style:
#3 Spa Hotel in Gatineau

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