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DoubleTree by Hilton Hotel Gatineau-Ottawa

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1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
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DoubleTree by Hilton Hotel Gatineau-Ottawa
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DoubleTree by Hilton Hotel Gatineau-Ottawa
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196 reviews from our community

Traveler rating
    77
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    10
    6
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78
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in the Premium King Suite with our two kids. Having a suite was a great fit for us. It provided a double sized pull out couch that the kids found comfortable, and a king sized bed that was very comfortable for us. I only reccommend bringing your own pillow - I found the pillows too soft and fluffy.... More 

Review collected in partnership with DoubleTree by Hilton

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Montréal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Service was excellent. Staff always help us with problems. Nice place to stay. Rooms are clean and the lobby is nice. There is a breanfast service on site. Parking is available. It is located near Gatineau and Ottawa at the same time, since the bridge is located very near the hotel.

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Montreal, Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here on weekend a couple of summers ago when it was Chateau Cartier, the A/C barely worked. We decided to try again now that it is a Doubletree, not any better. It could also use some freshening up - some of the decor is tired and in need of repair. This time we stayed Easter weekend, again it... More 

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CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we’re sorry we didn’t provide the quietness and the appropriate room temperature you deserved during your recent stay at our hotel. Our maintenance and customer service managers are already working on this. We apologize for the issues you experienced and if you return to our area, we hope you’ll stay with us again and give us an opportunity... More 

Ontario
Top Contributor
121 reviews 121 reviews
47 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on a sunday night and got a king suite (no kitchen - just a tiny fridge) for a really good price. The room was a really nice size, the hotel is very quiet (at least on sunday night) The breakfast was good - they had a cold buffet and if you wanted hot stuff you just told them... More 

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OTTAWA, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, room and facilities. We had suite with hardwood floors and fireplace which was very nice. A couple of minor issues that needed to be addressed at check in but they were addressed with good customer service. Pool and gym facilities were nice.

Review collected in partnership with DoubleTree by Hilton

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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Business trip and had used my points for my family to join me over the weekend. Never stayed here but will definitely return . Upgraded both rooms to suites and made our stay such a pleasure. Will be back as crossing to Ottawa is so simple. This hotel gives a very zen feeling!! And the staff are extremely welcoming..

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Miami, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been in hundreds of hotels worldwide and for the price paid in this stay I could guarantee that it is probably the best value for the money I have had of any hotel I have stayed at. Premium rooms are impeccable, the view in winter from the room is amazing and the whole experience was superb. Greatly recommended... More 

Review collected in partnership with DoubleTree by Hilton

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Montreal, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Very good value. Service is wonderful. Rooms large. A bit noisey. Door made loud sound when closed. Stayed in two bedroom queens. Great for families. Pool was nice but caused irritation on skin likely due to too much salt. Breakfast worth it if included, not sure I would pay $15 for it. Supper was so so, wouldn't order hamburger again.... More 

Review collected in partnership with DoubleTree by Hilton

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Starting at checkin to ending at checkout everything rwas professional. The staff were friendly and helpful at all times. The pool and area was warm and clean. The restaurant wasn't anything special so we ate down the road and had an excellent meal. We checked into a double queen suite. Both sides were clean and comfortable; however the wall heater... More 

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Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was out of the way for me a bit, but I like to stay at Hilton properties and the more convenient ones (for me) were booked up. The hotel from the outside is magnificent, just beautiful. Checkin was quick and I was pleasantly surprised to have earned an upgrade because of my points. When I walked into my... More 

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