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All 23 Gatineau hotels

DoubleTree by Hilton Hotel Gatineau-Ottawa

3.5 of 5 Hotel   |   1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
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76%
Ranked #5 of 23 hotels in Gatineau
A recent review
5 of 5 stars reviewed 3 days ago
jaleevee Laval, Canada
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  • Reviews (84)
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84 people have reviewed this hotel

Traveler rating
    36
    28
    11
    6
    3
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30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Laval, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel and the staff was extraordinary; so friendly and helpful; and attentive to small details in order to make our stay more agreeable. A family friendly place.....yet also very romantic.The hotel has all the necessary amenities to make one's stay agreeable

Was this review helpful? Yes 1
Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The restaurant Echo du Brézil is a great experience in food for the meat lover...lot's of variety. Great accommodations & buffet breakfast, coupled with golf at your doorstep an overall great weekend for my wife's 50th birthday and a group of 35 guest. Staff was extremely helpfull in preparing the evening for all who attended, rooms were comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Montreal, Québec
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect for a week-end in the area. Even the sofa beds are way above average. Very nice. Did not try the restaurant. Only 5 minuets from downtown Ottawa. We had dinner and breakfast in Gatineau for a change.

Was this review helpful? Yes 1
Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My friend and I stayed here in the beginning of June during a road trip home to Toronto from Quebec City. The lobby is very lovely and the people we experienced at the front desk were friendly. The bedroom we stayed in was quite large and had its own living room which was nice so we didn't have to eat... More

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Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in rm 214 here July 2. I will start with the good stuff. The best part of our stay was the lady working front desk at check in I wish I could remember her name, she was so pleasant and helpful and warm cookies were a great bonus. The lobby is also very nice and free parking a... More

Was this review helpful? Yes 2
Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I called to book our reservation for 5 almost two months prior, stating we would need a room for Friday June 27 and 28 and was reserving on a block for a wedding. When we arrived they had booked us for the 26th and 27th instead, so we no longer had a room. They managed to find us one with... More

Was this review helpful? Yes 3
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

Oakville, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This four star hotel was not as good as we were expecting. To start with, the employees are nice, but not properly trained. It took the front desk girl a long time to check us in, she was helpful, however, I feel that she was lack of experience. When we were checking out, the same girl helped us. It took... More

Was this review helpful? Yes 1
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for our missteps in housekeeping and at breakfast. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Enjoyed excellent sleep - fresh air with European style wide windows. The room was clean and comfortable. Also can note very good facilities with pool, spa and sauna. Sure to stay in DoubleTree again when in the Ottawa area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed in rooms 309 and 315. Avoid reservation on 3rd floor. Make sure to ask for 4th floor and up. Rooms on the 3rd floor are not at all like pictures on hotel’s website. Older furniture, out of style decorations. Small, dirty and out-dated bathrooms. From the ceiling over the bathtub, we could see different colours of shampoo used by... More

Was this review helpful? Yes 2
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Claude, Please accept our sincere apologies for the disappointing conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More

Newmarket, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

Priced far below similar rooms in Downtown ottawa. Quick check in and check out, a bit out of the way from either downtown but close to a bridge to ottawa and not too far from anything in gatineau. Room was fairly big, clean, very comfortable bed. Definite thumbs up

Was this review helpful? Yes 2
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Additional Information about DoubleTree by Hilton Hotel Gatineau-Ottawa

Address: 1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Gatineau-Ottawa 3.5*
Reservation Options:
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Also Known As:
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Spa Swimming Pool
Hotel Style
#3 Spa Hotel in Gatineau
Hotel Class
Official Description (provided by the hotel)
Located in Gatineau on peaceful, natural surroundings, this beautiful resort and convention centre offers the new Ekko de Brasil restaurant with casual yet elegant atmosphere and a first class Health Club & Spa including a splendid indoor swimming pool. ... more   less 
Number of rooms
129

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