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DoubleTree by Hilton Hotel Gatineau-Ottawa

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1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
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DoubleTree by Hilton Hotel Gatineau-Ottawa
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342 Reviews from our TripAdvisor Community

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Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There are hotels that are small minded and tiny heart. Not DoubleTree by Hilton Hotel Gatineau. We ordered several welcome things from Hilton APP and they said that this certain hotel cannot provide them. I asked breakfast instead for the entire family and they say "sure, free". I asked conference room for my meeting, they said yes again. We hardly... More 

Helpful?
2 Thank MartinGuerre
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great would go back for sure, beautiful spot, friendly folks throughout, and way better deal than across the river, but not even 5 minutes farther , would love to see it when not covered in snow........

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robertlJ7813IL
Toronto, Canada
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed her numerous times Love the rooms ...two rooms give you lots of space. Things that make it not a favourite ..parking always seems to be an issue and breakfast. We have tried to decide why we don't like the breakfast. It has all of the the usual buffet items but always seem too cold or too hot... More 

Helpful?
Thank JandGBG
Ontario, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed twice over the last few months. Property is very clean, modern, and located only a few minutes away from downtown Ottawa. Great location next to a golf course, with beautiful views of the Ottawa skyline across the river. The staff members are friendly, and the management really makes an outstanding effort to see that guests are well satisfied with... More 

Helpful?
Thank Andrew B
Barrie, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is in a beautiful location just across the bridge from Ottawa. Easily accessible. The room was clean and comfortable and the hotel staff was very friendly and accommodating. The restaurant on site was nice and service was good but the smoked meat sandwiched were served cold instead of hot. Otherwise quality was good. Pool and hot tub were closed... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank NancyO100
Embrun, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

suite type room, nice, clean and spacious would like to see it in the summer when golf is open as we attended a new year's eve party. would recommend to others to book this location and we would come back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Monique D
CustServManager, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed overnight for a quick trip (2 adults, 1 child). We picked this hotel because it had suites and a pool. The suite was nice and spacious and we liked that it had a mini fridge. Good value for the price. The pool water was absolutely freezing - it really wasn't very nice. The room was a good size... More 

Helpful?
Thank Kookie_10
Toronto, Canada
Level Contributor
200 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights between Christmas and New Years, in a large two-room suite on the sixth floor. The double-sided fireplace was a nice touch on cold winter nights! The king bed was very comfortable and the sitting room was spacious with hardwood floor and a very cozy sofa. The rooms were spotlessly clean. Our package included the... More 

Helpful?
Thank jameskul
CustServManager, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Elliot Lake, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 31, 2015

Large clean rooms with two double beds and a pull out couch for a reasonable price. Hardwood floors. Good buffet breakfast could be included in the room cost for a small additional cost. Large pool and hot tub. Golf course on site. Short driving distance to attractions like Parliament, museums and skiing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CGMo3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015 via mobile

The front desk was serious all the time, they seems to be really don't care about what service they are going to offer. The room looks cheap and old, asked for slippers and bottle openers, all answers was no. Most! It was really noisy! Will never come back again. 前台服务特别的差,人特别的凶,像是每个人都欠他们钱一样,房间很久很便宜的感觉,一点儿4星的样子都没有,和前台要拖鞋和开瓶器,根本没有。最重要的,隔音超级差!超级差!以后再也不会来了。

Helpful?
1 Thank Lee L
CustServManager, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear Lee L, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the attitude of our front desk staff and the looks of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review,... More 

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