The hotel was big and had very spacious rooms and original art throughout the hotel and conference facility which was nice to see. I had a nice view of the lake and Ottawa, from my room. I was in a simple room and the only thing that was disappointing were the beds. Though not so uncomfortable, they were small, insubstantial-feeling... More

We celebrated our honeymoon there before going to the Caribbean and each year we return to celebrate our anniversary. All staff are always friendly and accommodating. The room service is quick and hot. The bell service is excellent that they even fill up your ice bucket when they are at your room. Nothing beats the year round outdoor heated pool,... More

My husband and I stayed for one night for a casino package we received as a gift. Parking was so convenient and the check in girl was very nice and helpful. The room was very big, exceptinally clean and had everything we needed (iron and ironing board, coffee maker and decent coffee) The hotel was connected to the casino by... More

My husband and I have stayed in this hotel 7 or 8 times and we love it as a treat or special occasion. The staff has always been pleasant and we have never waited in line more than 5 minutes to check-in. We have stayed in both the regular hotel rooms, and on the executive floors which come with fantastic... More

Probably the best hotel in Gatineau. Rooms are spacious and very clean, with comfortable beds. Large bathroom with good amenities. The only negtive point is that, for a hotel with so many features, they charge for the wi-fi in the room! ($7.95/day) Most hotels of this quality provide free wi-fi. Great indoor/outdoor heated pool and jacuzzi. Food in the Arome... More

Check In: Check in was quick. Less than 2 minutes. The only complaint is I was staying for a very special occasion & wrote to request a room on the highest floor. They did place us on floor 15, but there are 17 floors. I wrote a month in advance, I wish they had of honoured my request. Food: We... More

Visited again on business and was again very impressed. The checkin took, maybe two minutes, and the young lady was willing to modify my suite right away for one on the Ottawa facing side...I settled for the Gatineau side as I had not been on this side of the building before. The room was large and had lovely views of... More

I stayed for one night celebrating a sister's milestone birthday. The location was perfect for what we wanted- close to the Nordic spa for the day activity and the casino for nighttime fun! Checking was easy and the service was great there. The rooms are lovely, but we had two double beds and I would say they are VERY small... More

The online reservation process was uneventful and quick. When we showed up 2 hours early, after a brief wait, we were able to get access to our room. The room had a magnificent view out over the water. The hotel is very fresh and feels new. The room was very clean and modern. These are all things you would expect... More