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Hilton Lac-Leamy

4.0 of 5 3 Boulevard du Casino, Gatineau, Quebec J8Y 6X4, Canada
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Certificate of Excellence 2014
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Hilton Lac-Leamy
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Hilton Lac-Leamy
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566 reviews from our community

Traveler rating
    348
    151
    38
    18
    11
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93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars NEW

Very nice hotel. Lobby looks elegant. Check -in was smooth and the staff were extremely nice. We were given a renovated room. Room was a good size, nice and clean, great marble tiles at entrance and in bathroom. Only stayed one night. Had a breakfast buffet that was included with package but when we went to the restaurant it was... More 

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Toronto, Canada
Top Contributor
68 reviews 68 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got to stay in the newly renovated room, not much has changed, there are big wall headboards, they have outlets built in (my favorite part of reno) the bathrooms are the same, room was quiet and smelled new, bed a little hard but overall a great sleep

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Plymouth, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Helpful staff ensure you are treated well in a province known for lack-luster service and attitude. This property and its ammenities are a great choice if your french is rusty or poor in Quebec! The bar and restaurant service were also fairly priced alongside gourmet dishes and ample options. My only detraction was the lack of beer on tap, but... More 

Review collected in partnership with Hilton Hotels & Resorts

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Montreal, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

I absolutely love this hotel...I have been a repeat client for many years. Close to alot of activities in Ottawa. The staff is very nice to deal with. Easy acces to the casino, with a good variety of restaurants, bars, music.

Review collected in partnership with Hilton Hotels & Resorts

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Gatineau, Canada
Top Contributor
175 reviews 175 reviews
39 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We reserved this hotel for my husband's 40th birthday. We had initially chosen the Hilton because of their hassle free attitude and client service on the phone. I did want a suite where I could receive a few guests for the party and it was not an issue for the Hilton. I chose a Murphy suite, which had a living... More 

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Brantford, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Although the price was a little more than I generally like to spend, we thoroughly enjoyed the weekend stay. The room was very clean and the staff were incredibly friendly and helpful. The view from the room was lovely. My boyfriend and I received vouchers for the casino and had a wonderful time playing some slots. I would recommend this... More 

Review collected in partnership with Hilton Hotels & Resorts

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Pakenham, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff at the hotel were horrendously rude with me. The only way I would stay at this hotel again is if the stay was free. Never spend the money to stay on the executive floor as they will treat you like a degenerate if you are not dressed in a 3 piece suit.

Review collected in partnership with Hilton Hotels & Resorts

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Wayne D, Manager at Hilton Lac-Leamy, responded to this review

Dear Kim M. In my own personal name and in the name of the entire Hilton Lac-Leamy team, I would like to thank you for taking the time to share your comments with regards to your recent experience at the Hilton Lac-Leamy. I would also like to take this opportunity to apologize for any inconvenience this situation may have caused.... More 

Missouri City, Missouri
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I booked the hotel I didn't realize I was crossing the bridge into Quebec. I was in town for an Ottawa visit so I was a little confused at first on all of the French speaking until I was reminded of the bridge crossing. The hotel was nice. I was upgraded to a suite. The windows in the rooms... More 

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel had absolutely beautiful decor and atmosphere and you were treated with terrific friendly and bilingual service both in the casino and the Bistro, where the food was quite good. This one-night visit really felt like a vacation.

Review collected in partnership with Hilton Hotels & Resorts

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Winnipeg, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

This property is very nice and the staff are friendly, but unless you rent a car or have lots of money for cab fare, you are extremely isolated. Amenities around the hotel are non-existent. They are currently renovating their main restaurant, so you have limited selection for dining. If the conference I attended was not at this location, I really... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Wayne D, Manager at Hilton Lac-Leamy, responded to this review

Dear Monte M, Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry that our efforts fell short of your expectations in some areas. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our guest experience. We hope to have... More 

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Additional Information about Hilton Lac-Leamy

Address: 3 Boulevard du Casino, Gatineau, Quebec J8Y 6X4, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Lac-Leamy 4*
Number of rooms: 349
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Also Known As:
Hilton Lac-Leamy Hotel Gatineau
Hilton Hotel Gatineau
Hilton Gatineau
Gatineau Hilton Lac Leamy
Hilton Lac-Leamy Gatineau, Quebec
Hotel Style:
#1 Green Hotel in Gatineau
#1 Business Hotel in Gatineau
#1 Spa Hotel in Gatineau

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