It's the second time in couple months I stayed there and this time the room was better. It's a bit pricy for the type of room but the service was very good and the location not too bad for me meetings. The restaurant should have more choices and I won't have to go in town to get some nice food.... more

I stayed here with a group of colleagues for one night. I agree with those who say be cautious about this hotel - especially since there are so many better ones available. This is a standard, slightly down at the heels mid-size urban hotel. Although it has good size rooms and decent staff, its downsides outweigh the pluses. For example,... more

We stayed here for one night, in order to visit the Museum of Civilization, which is directly across the street (a must-see for anyone visiting the area). We arrived at 1:30 p.m. and were able to check-in immediately. Staff were very helpful and friendly. The room was clean, with amazingly comfortable beds, with lots of pillows. Unfortunately, the room was... more

We were looking for a place to stay in Gatineau that would be reasonably affordable, and close to the sites we wanted to take in and activities we wanted to do. If the place had a whirlpool that would be a bonus. At the time of booking, we thought we'd lucked out. Here we had a "deluxe" room (compared to... more

I stayed here for one night, then (after being away for a couple of nights elsewhere) returned for another 7 nights. My first night's stay was very poor - the customer service was extremely poor and all the little details seemed to be missing. For example, there's no fridge in any rooms - so you can't store anything cold. This... more

Originally I had made reservations at the Westin Ottawa but when I arrived they were fully booked and moved me to the Four Points Gatineau instead. Very inconvenient, but in the Westin's defence they did comp my night here as well as paid for my parking which did make up for my trouble. I want to say a lot of... more

I stayed twice, first in November 2007 and second at the end of March and beginning of April 2008. The experience was generic. The rooms were predictable. My first stay I drove and had a difficult time getting accurate directions from the front desk. The second stay I asked for a non-smoking room and my room smelled of smoke and... more

I made this booking for a friend of mine who was visiting Ottawa, and I was impressed with the Four Points. I made the reservations at home, and I went to the hotel before my friend's arrival to make sure the reservation was done properly and to check and see if the room is clean. I was actually very worried.... more

Booked at Sheraton.com using our company corporate rate, so got a rate of $103 for a basic room at this hotel. I'm a Starwood Preferred Gold guest so was upgraded right away to the 8th floor corner room on the SPG floor. As I had requested, I received a great view of the river and Ottawa. This hotel is less... more