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Four Points by Sheraton & Conference Centre Gatineau-Ottawa

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35 Laurier, Gatineau, Quebec J8X 4E9, Canada
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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
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292 reviews from our community

Traveler rating
    75
    139
    51
    20
    7
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76
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16
83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (63)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (44)
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Pembroke
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here while our boys were in hockey tournaments and this was our second time. The staff is very hospitable and welcoming and the rooms are clean with very comfortable beds. Will definitely stay here again when in the area. Also right across the Mueum of Civilization!

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Montreal, Canada
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night last week. everything you can expect for that type hotel. Friendly service, clean and comfortable room. Restaurant and the breakfast buffet with on demand omelets were very good. It's half price for kids so for 8$ it's less expensive than going to McDonald's. There is a pool but it was closed by the time we arrived... More 

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Richmond Hill, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is very nice hotel position wise but very aging trying to catch up with modern facilities around the world but not able to do so. The Pool was very small , The beds are really small for a family of 4. The building is aging and it will fall behind unless a real investment happen to it. Parking 15... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for providing your honest feedback with us. We appreciate you sharing your review and hope to see you again soon. All the best. More 

Toronto, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the hotel during the very cold Family Day weekend in February. Clean, comfortable, consistent with expectations of Four Points Sheraton level of service. We had a wonderful meal in the restaurant served by very friendly staff. This hotel is our go-to place in Ottawa due to its convenient location (i.e., very walkable - at least when the temperature... More 

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Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2015

Return visit, surprisingly enjoyable! I have stayed here many times and appreciate the convenient location near restaurants, Museum of Civilization and work locations. It's been more than two years since my last visit and I was very pleasantly surprised by how much the bathroom had been upgraded in my room. The walk-in shower was much nicer than a tub and... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

We are happy to hear you were pleased with our convenient location, amenities, and bar area. We hope it won't be another two years before you visit again! See you soon. More 

Ottawa, Canada
Top Contributor
213 reviews 213 reviews
211 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed March 7, 2015

Booked via SPG given I was attending a beer fest across the street. About 115$ govt rate. The hotel was full of people visiting for Winterlude (a great local event). Check in was OK, courteous at most if a bit cold. The room itself was nice, upscale IKEA furniture, LCD TV with good channel selection, free wifi, clean bathroom. The... More 

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laval
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 3, 2015

the hotel is clean and the personnel is very helpful Very practical when going to Civilisation museum but otherwise far from all restaurant and other activities Parking is expensive $15.00 / day and if this is a busy season there ight be NO parking at night, which is very frustrating

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Quebec, Canada
1 review
1 of 5 stars Reviewed February 27, 2015

I had a TERRIBLE experience with the Four Points by Sheraton at Gatineau. My reservation (that was made 6 months ago) was cancelled when they realized that all rooms were sold out. Their explanation was very simple: it's due-to a mistake made by someone from the reservation department. And they think that it's acceptable!?! The Starwood customer support has a... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for sharing your experience with us. We apologize for any inconveniences this may have caused and want to ensure you this is not a normal occurrence. We try to constantly improve the customer service experience for our guests and appreciate your honest feedback. We hope you give us another opportunity in the future to remedy your negative experience.... More 

New York City, New York
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

We recently stayed here for 3 nights. The hotel is located in a sort of office district, with easy access to downtown Ottawa. The room, although not particularly large and with not much in the way of a view, was clean, modern and practical. The breakfast buffet was also good. Our biggest problem was the underground parking garage, which was... More 

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Toronto, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 19, 2015

Whenever I am visiting Ottawa, I decide to stay at this hotel. The location is a walk away from downtown Ottawa (right across the bridge), the price is great, the rooms are spacious and clean, the beds and pillows are comfy, the breakfast is good, and overall the hotel exceeds my expectation. I highly recommend it!!!!

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for taking the time to share your experience. We are beyond thrilled we have exceeded your expectations! We are also very pleased to hear you enjoyed the great value, comfortable beds, and delicious breakfast. We hope to see you in the future. All the best. More 

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