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All 22 Gatineau hotels

Four Points by Sheraton & Conference Centre Gatineau-Ottawa

3.0 of 5 Hotel   |   35 Laurier, Gatineau, Quebec J8X 4E9, Canada
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Ranked #6 of 22 hotels in Gatineau
A recent review
5 of 5 stars reviewed 2 weeks ago
John D Orlando, Florida
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184 people have reviewed this hotel

Traveler rating
    44
    85
    36
    14
    5
See reviews for
39
53
13
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Orlando, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been travelling to this hotel over the past 2 years on a monthly basis and have had a pleasant experience each time. The staff at the front desk always remembers my name and always go out of their way to make sure all my needs are met. I am fortunate that I always get a room on the... More

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Montreal
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one Friday night in March at this hotel. Good location, right across from the museum. The rooms could be better designed. No proper closet in the room. No proper drawers but baskets instead. Bathroom could have been configured a bit better. No tub only shower stall. Average lobby with a restaurant and bar off to the side. Had... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff from the time you check in to the time leave make sure your looked after. The hotel clean and close to everytging it gets my vote for sure. Im in the Ottawa area once a month for business so this will be my choice from on.

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Jamie K, Guest Relations Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for staying with us during your recent travels. We are pleased to hear that you had an enjoyable stay and look forward to welcoming you back in the future. Take care and travel safe! More

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I had 3 packed days of meetings in Ottawa and Gatineau and this hotel is the perfect location. The staff went over and above in the restaurant to make me comfortable and the service was excellent. The chef menu for dinner was amazing - escargot, duck and a dessert - all cooked to perfection. When I had a technical glitch... More

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Quebec City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed in this hotel many times. The staff are helpful and attentive. The reception service is excellent. I like staying there and be able to walk to the museum. This year I tried the Nordic spa by the recommendation of the staff. And I really enjoy it. Will come back for sure.

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Quebec
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 8, 2014

Sorry, was not a pleasant experience. Want to pay extra for parking - $15.00 a day - more than some airport parking - bad food and lousy service (except for the front desk) - book here. I will not return!

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Jamie K, Guest Relations Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for your feedback in regards to your recent stay. We sincerely apologize that you felt the service and dining did not meet your expectations. Our indoor and outdoor parking is available for $15 CAD per day. As we are in an urban location, all hotels in the area do charge for parking. Again, thank you for your feedback... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed February 27, 2014

My husband and I went to Ottawa to experience this year's Winterlude over the weekend. The location was relatively close to the festival, clean room and great rates. We would definitely recommend this hotel!

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Gatineau, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

It was my first (short) visit at Fourpoints, came in late after work across the street at the meseum. Being welcomed with a smile at 4am is just great. Then the room, ULTRA clean, bed well done and everything in place. Called at the front desk to ask for last minute changes...2min and it was all taking care of! Great... More

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Jamie K, Guest Relations Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you kindly for staying with us during your recent travels. Our team is pleased to hear that we were able to accommodate you during your time with us. We look forward to welcoming you back in the future. Take care! More

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

I stayed at this hotel and found the customer service exceptional, I was asked if I didn't like the view or was something on the room that was no to my standards to call and they will change my room. Besides this good start the hotel is close to Ottawa's main amenities right across the Museum of Civilization which is... More

Was this review helpful? Yes 1
Jamie K, Guest Relations Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Our team is very happy to hear that you had a wonderful stay with us. We are thrilled that you were able to explore the local area and enjoy our proximity to the area's best museums. Looking forward to welcoming you back in the future. Take care! More

Mississauga, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2014

We stayed here for a long weekend getaway using our SPG points. This hotel is located right across from the Museum, which is convenient and a quick drive across the bridge to downtown Ottawa. Rooms were clean and the only issue we had was our room was located by the elevators, which resulted in loud noises that would awaken us... More

Was this review helpful? Yes
Jamie K, Guest Relations Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you kindly for taking a moment to share you recent experience with us. Our team is happy to hear that you had an enjoyable stay. Thank you for bringing the elevator to our attention and giving us the opportunity to fix it. We hope to welcome you back in the future. Take care! More

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Additional Information about Four Points by Sheraton & Conference Centre Gatineau-Ottawa

Also Known As:
4 Points By Sheraton & Conference Centre Gatineau-Ottawa
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel Gatineau
Four Points By Sheraton And Conference Centre Gatineau-Ottawa
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel
Four Points Gatineau Ottawa
Four Points Gatineau
Gatineau Four Points
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Quebec
Address: 35 Laurier, Gatineau, Quebec J8X 4E9, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Gatineau
#5 Business Hotel in Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton & Conference Centre Gatineau-Ottawa 3*
Official Description (provided by the hotel):
The Four Points by Sheraton & Conference Centre Gatineau-Ottawa is just across the river from downtown Ottawa, Parliament Hill, and the ByWard Market. Onsite, we have 8,000 sq ft of event space. ... more   less 
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