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Four Points by Sheraton & Conference Centre Gatineau-Ottawa

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35 Laurier, Gatineau, Quebec J8X 4E9, Canada
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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
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Ranked #5 of 24 Hotels in Gatineau
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
shashati Richmond Hill, Canada
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289 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond Hill, Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

It is very nice hotel position wise but very aging trying to catch up with modern facilities around the world but not able to do so. The Pool was very small , The beds are really small for a family of 4. The building is aging and it will fall behind unless a real investment happen to it. Parking 15... More 

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Toronto, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel during the very cold Family Day weekend in February. Clean, comfortable, consistent with expectations of Four Points Sheraton level of service. We had a wonderful meal in the restaurant served by very friendly staff. This hotel is our go-to place in Ottawa due to its convenient location (i.e., very walkable - at least when the temperature... More 

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Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Return visit, surprisingly enjoyable! I have stayed here many times and appreciate the convenient location near restaurants, Museum of Civilization and work locations. It's been more than two years since my last visit and I was very pleasantly surprised by how much the bathroom had been upgraded in my room. The walk-in shower was much nicer than a tub and... More 

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Ottawa, Canada
Top Contributor
215 reviews 215 reviews
213 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked via SPG given I was attending a beer fest across the street. About 115$ govt rate. The hotel was full of people visiting for Winterlude (a great local event). Check in was OK, courteous at most if a bit cold. The room itself was nice, upscale IKEA furniture, LCD TV with good channel selection, free wifi, clean bathroom. The... More 

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laval
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel is clean and the personnel is very helpful Very practical when going to Civilisation museum but otherwise far from all restaurant and other activities Parking is expensive $15.00 / day and if this is a busy season there ight be NO parking at night, which is very frustrating

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Quebec, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

I had a TERRIBLE experience with the Four Points by Sheraton at Gatineau. My reservation (that was made 6 months ago) was cancelled when they realized that all rooms were sold out. Their explanation was very simple: it's due-to a mistake made by someone from the reservation department. And they think that it's acceptable!?! The Starwood customer support has a... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for sharing your experience with us. We apologize for any inconveniences this may have caused and want to ensure you this is not a normal occurrence. We try to constantly improve the customer service experience for our guests and appreciate your honest feedback. We hope you give us another opportunity in the future to remedy your negative experience.... More 

New York City, New York
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

We recently stayed here for 3 nights. The hotel is located in a sort of office district, with easy access to downtown Ottawa. The room, although not particularly large and with not much in the way of a view, was clean, modern and practical. The breakfast buffet was also good. Our biggest problem was the underground parking garage, which was... More 

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 19, 2015

Whenever I am visiting Ottawa, I decide to stay at this hotel. The location is a walk away from downtown Ottawa (right across the bridge), the price is great, the rooms are spacious and clean, the beds and pillows are comfy, the breakfast is good, and overall the hotel exceeds my expectation. I highly recommend it!!!!

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for taking the time to share your experience. We are beyond thrilled we have exceeded your expectations! We are also very pleased to hear you enjoyed the great value, comfortable beds, and delicious breakfast. We hope to see you in the future. All the best. More 

Kingston, Canada
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 18, 2015

Recently stayed here to go skiing in Gatineau. The hotel, like most Four-Points, is perfectly serviceable. It was easy to reach and park (both underground and above ground parking). It is located directly across from the Canadian History Museum and within walking distance to the Jacques Cartier park (with Winterlude activities). We were about 20-30 minutes away from the ski... More 

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1 review
5 of 5 stars Reviewed February 15, 2015

Staff are accommodating and friendly. Clean and spacious rooms. I am always pleased how they go above and beyond. Recently, I came back to my room from work to discover a special treat just for my loyalty.

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