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All 23 Gatineau hotels

Crowne Plaza Gatineau-Ottawa

3.0 of 5 Hotel   |   2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
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Crowne Plaza Gatineau-Ottawa
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74%
Ranked #8 of 23 hotels in Gatineau
A recent review
4 of 5 stars reviewed 1 week ago
Samuel B Brisbane, Australia
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147 people have reviewed this hotel

Traveler rating
    36
    73
    27
    9
    2
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56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
80 reviews 80 reviews
51 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed our quick overnight stay here... we liked the fact that it was close to downtown (despite being across the river) and that it wasnt as busy as most of the hotels in Ottawa. I would stay here again as I had no problems with the service or value.

Was this review helpful? Yes
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Samuel, Thank you for taking the time to review our property after your stay. I am happy you enjoyed our facilities and that you found our location (5 minutes from Ottawa) to be convenient. We appreciate your comments and look forward to greeting you on your next visit to Gatineau-Ottawa. Regards, More

Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I was reluctant to book it given that you have to cross the river and if you take your car, you will have difficulties parking it downtown Ottawa. However, it turns out that there is a free city shuttle bus that runs fairly frequently and you can also walk around the hotel enjoying the park.

Was this review helpful? Yes 1
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Good day, Thank you for your recent stay with us and reviewing our property. It is delightful to know that you enjoyed our location and were able to take advantage of the services our city offers. We appreciate your feedback and your business and hope we get the chance to host you again soon. Regards, More

Winnipeg, Canada
1 review
3 of 5 stars Reviewed June 26, 2014

I usually stay at the Crown every six months and have done so for the past 10 years to attend meetings that are close in proximity. I've enjoyed staying there because its most often quiet. The last two stays that I had, as recent as last week and December of 2013, something seemed to have changed. Overall I am happy... More

Was this review helpful? Yes
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Charles, Thank you for taking the time to provide feedback on your stay and for being an IHG Rewards member. I also wish to thank you for your continued business and support. I am sorry to read about the issues encountered in your bathroom. I will follow-up with the housekeeping department in order to achieve complete guest satisfaction. Thank... More

Danville, California, United States
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

If I had a choice, I would stay on the Ottawa side, which is just across the river, and being the capital of Canada has lot more to offer and is where all the attractions are. Lots of places to eat and good food.

Was this review helpful? Yes
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Shujaul, Thank you for taking the time to provide feedback on your stay. I am happy to read you enjoyed your visit and had a chance to visit both Gatineau Ottawa. We look forward to greeting you in the Gatineau-Ottawa region in the near future. Kind regards, More

Montreal, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 23, 2014

I traveled with my wife, small child (16 months) and a dog, so we called in advance to make sure we will have a baby crib in the room, and we were told that there is no problem. When I arrived to the hotel and checked-in I reminded the receptionist about the crib, and again, she said ‘no problem’. When... More

Was this review helpful? Yes 2
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Tomer79, Thank you for taking the time to review your recent stay. I understand the disappointment you are feeling as travelling with a young child is not always easy and you did take the time to call in for your request. I will personally find out why the crib was no longer available after your check-in. I am sorry... More

Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 16, 2014

Stayed here twice in June 2014 and don't have many complaints. Even though it's in Hull/Gatineau and not Ottawa, it's very close and you can easily drive 5 minutes and be right downtown. The rooms were nice, spacious and clean. Nice updated decor and the view from our last stay was great (overlooking the Ottawa river, the falls and downtown).... More

Was this review helpful? Yes
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Pascal, Thank you for your comments and reviewing our property after your recent stay. I am happy you enjoyed our hotel and its location. We appreciate your comments on the outside parking, we strive to achieve complete guest satisfaction and your comments will help us achieve our goal. Thank you and we look forward to greeting you in the... More

Top Contributor
56 reviews 56 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

I stayed here one night this June on a business trip. The room was large, clean and well appointed. The bed was very comfortable, one of the best I have slept on anywhere. The breakfast is a hot buffet for $15 which was OK, nothing special. The staff was friendly but a bit shorthanded in the dining room. The location... More

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
114 reviews 114 reviews
36 hotel reviews
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is very nice, the check in was fast and efficient the whole reception area is very well done. My room was on the penthouse floor and I must say it was spacious and very well laid out. The big failing is the lack of an exec lounge for these rooms, it is a little bonus that you come... More

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Toronto
Contributor
18 reviews 18 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 30, 2014

The Crowne Plaza Gatineau is best used by people having meetings in the government office complex down the street. The hotel is competent and professional, but its not warm and cozy. On the two nights mid-week that I was there it was empty/quiet the first night, but full the second night with people attending a big training session at the... More

Was this review helpful? Yes 1
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Good day, Thank you for your recent stay with us and reviewing our property. It is delightful to know that our location suited your meeting needs. I am sorry though for the issues you encountered with the ventilation in your room. Our downtown location offers a great deal of restaurants and pubs at walking distance and, as you mentioned, an... More

Mississauga
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 28, 2014

Parking is a pain in the neck and expensive- $16/day. Very small underground parking garage. There is no concierge to help with luggage and very few luggage carts. There was never one available when I needed it! So, I carried heavy suitcases, cooler etc. up the stairs myself. Why a cooler? There was an extra fee for a small fridge... More

Was this review helpful? Yes 1
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Good morning, Thank you for taking the time to provide feedback on your recent stay. We are sorry that the facilities didn’t meet with your expectations and disappointed that the offer from the restaurant staff to accommodate you seems to have been misunderstood. Your comments will help us improve our offer to you and future guests. Kind regards, Nathalie, Director... More

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Additional Information about Crowne Plaza Gatineau-Ottawa

Address: 2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
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Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crowne Plaza Gatineau-Ottawa 3*
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Also Known As:
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Holiday Inn Gatineau
Gatineau Holiday Inn
Crowne Plaza Gatineau-Ottawa Quebec

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Gatineau
Hotel Class
Official Description (provided by the hotel)
Pour de l'information en Français, visitez: Crowne Plaza Gatineau-Ottawa Hotel. Welcome to a 4-Star Hotel in Gatineau, Quebec. The Crowne Plaza Gatineau-Ottawa hotel offers the perfect blend of leisure activities and business amenities in a convenient location just 2.4 kilometres (1.5 miles) from Parliament Hill. Guests of our Gatineau hotel appreciate the convenience of close proximity to attractions in both Quebec and Ontario. The Casino du Lac-Leamy, Rideau Canal and Byward Market are all less than six kilometers away. For outdoor enthusiasts, the Chaudiere Falls, Provincial bike path, La Route Verte are just out our door at the Parc des Portageurs. You can jog for miles right beside the Ottawa River. Business guests love the comfort of our riverside hotel near Ottawa, which includes a Business Centre and free high-speed Internet access. For meetings, we have more than 15,000 sq. ft. of flexible space. While staying at our hotel in Gatineau, just across the street from the Ottawa River, dine in our restaurant, La Jardiniere, enjoy a drink in Bar des Chutes, do a lap in our saltwater lap pool, sweat it in our Fitness Ctr, sauna or soak in our whirlpool. And of course, our rooms offer the most comfortable stay in the area. Discover the Nation's Capital with us. ... more   less 
Number of rooms
224

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