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Crowne Plaza Gatineau-Ottawa

3.0 of 5
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2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
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Crowne Plaza Gatineau-Ottawa
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Ranked #8 of 24 Hotels in Gatineau
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3 of 5 stars reviewed 2 days ago
Binky M Timmins, Ontario, Canada
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218 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Timmins, Ontario, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here with my husband and my infant daughter for three nights. The hotel is really nice inside and out. The rooms and facilities are clean. The hotel honoured our request for a crib without an extra charge. We also had our dog with us and there was no issue. You do have to pay an additional charge of... More 

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Ljubljana, Slovenia
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The purpose for Staying in this hotel was visiting Ottawa. Down town Ottava is aproximately 25 minutes walking form the hotel, so quiet convinient for exploring Ottawa. Staff at the reception was polite and helpful. Hotel has big comfortable rooms with comfortable beds. Room In our case was a bit chilly despite setting heating on higher temperature. Breakfast was average.

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Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Thank you for taking the time to review our property after your recent stay. We are pleased that our location allowed you to discover Ottawa and all of its beauty. We hope to have the priviledge of greeting you on your next visit. Kind regards, Nathalie More 

Top Contributor
55 reviews 55 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with a group of people on a bus tour who all reported being pleased with this hotel. The most important thing to me when I get a room is that I can sleep, which means it is quiet and has a comfortable bed! The bed was super comfortable with lots of pillows and it was quiet. The... More 

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Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Lee-Ann, Thank you for taking the time to review our property after your recent stay. I am pleased you enjoyed our comfortable beds but regret the issue to control the temperature in your room. The month of May has been tricky for us, weather has been up and down but summer seems to finally have arrived! Thank you again... More 

Elliot Lake, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Extra on parking. Knew that. Needed a fridge, $20 extra per day. Swimming pool close different times different days. Kids not allowed in jacuzzi. Breakfast says All America but was to late Monday morning for that - 9:30. Ask cleaning lady to clean room in 30min. She didn't do it because of "don't disturb" sign was on. Supper was horrible.... More 

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Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Bernard, Thank you for taking the time to provide feedback on your stay. It is unfortunate that the different disappointments prevented you from fully enjoying your time at the hotel. Our executive rooms offer a mini-fridge and a microwave, I believe this type of room would have better suited your needs? Hotels have to comply with rules that are... More 

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel for the location - driving opposite traffic in the morning and the evening. Nice and tidy hotel with friendly staff. Parking extra- $17/night Restaurant offers more Pub like far - I found the Onion Soup excellent- just me saying Five minute drive To Ottawa and many good outside restaurants

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Alexandria Bay, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed he while in town on business. The rates are not bad but then you get charged and extra $17.00 for the underground parking. The staff were all very friendly and the lobby was nicely designed. It has a very small bar area but a good spot to have a night cap.

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed multiple times at this hotel. Location is perfect is you have business or sporting activities in Hull, Gatineau or downtown Ottawa. View of river is spectacular. Rooms are large, very clean, very quiet. Front desk staff are very friendly and very attentive. Angela goes out of her way to ensure guests are taken care of. Overall, well maintained... More 

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Toronto, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my partner for one night in mid march. The underground parking took some figuring out but we made it and were able to check in. The staff were all very friendly and the lobby was nicely designed. I was given an upgrade to the executive floor and found the room to be really spacious with its... More 

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Toronto,Ontario
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 15, 2015

My husband, daughter and I stayed here for one night on Monday April 13th. We checked in before check in time and everything was great in the room. I don't know what other people are talking about, as far as old outdated furniture and decor, but our room was modern looking. We stayed on the 9th floor. The room was... More 

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Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed in a basic room. Comfy beds, great view across the river. It was overall a little dated but we were treating it as just a bed for the night so we were happy. The bathroom was basic but clean and not outdated. The reception staff were quite helpful but didn't seem to understand my english accent too well!

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