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Quality Inn & Suites

2.5 of 5
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111 Rue Bellehumeur, Gatineau, Quebec J8T 6K5, Canada (Formerly Clarion Hotel)
Quality Inn & Suites
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Ranked #17 of 24 Hotels in Gatineau
A recent review
4 of 5 stars reviewed 1 week ago
Johny_M59 Montreal
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43 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

All you can ask for - Comfy bed, clean room and bathroom, and complimentary access to the Gym next door, all that for just a little over $100 per night. Front desk girls were very friendly and helpful.

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Montreal, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Booked a 2 night stay for business. Upon arrival to the reception, I was told my room would be upgraded to a superior room. I thought to myself, these other tripadvisor reviewers must be exaggerating about the hotel's customer service. I was wrong! When I first checked in my room, I noticed there was no running water. After calling the... More 

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Kitchener, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

My boyfriend and I were attending a wedding in Ottawa and we stayed here. The staff were incredible! Super friendly and helpful. The room was very clean and I was happy with how comfortable we were (we booked a room with 2 double beds) we also loved that parking was free! Our only complaint Is it is a very loud... More 

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Montreal, Quebec, Canada
Top Contributor
59 reviews 59 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 28, 2015

Rooms are spacy. I appreciate the extra door that allows you to get isolated from the entrance in the room. There was an old Windows XP computer in the room, almost to slow for any decent web surfing. But everything looks old. The girl at the front desk was not much helpfull to help on plugin my electric car. It... More 

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Trois-Rivières, Quebec, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 4, 2014

I book this hotel for 2 nights for business. There is no tissue in the room i was told it's a management decision??? Leave the hotel at 6 in the morning came back at 15h00 to do paper work, room not clean. The girl at the front desk seem not to care at all. I had to figth to get... More 

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 6, 2014

We booked into this hotel for 2 nights, the room is large and spacious but the fridge area was dirty and bathroom could have been cleaner, the air conditioning is set very low and almost impossible to adjust. Because it was raining we decided to eat in the restaurant. Very big mistake, we waited over an hour for chicken parmagna... More 

Was this review helpful? Yes 4
Montreal, Canada
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 31, 2014

I got a very good CAA rate for recent 2 night stay. This is a good bet, had stayed there when it was a Clarion before being sold to Choice hôtels. Comfortable beds and room with a fridge, 40 inch flatscreen tv, good location, outdoor pool. Didn't try onsite restaurant.

Was this review helpful? Yes 2
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 29, 2014 via mobile

Not all the rooms have been renovated. We had an old one with the stinky carpet and the wallpaper in the bathroom was coming off, showing mold... We stay here every year for the balloon festival (paid by the festival because we are balloon pilots). The rooms are pretty dark even when it's sunny outside. Pretty depressing... The poor is... More 

Was this review helpful? Yes 3
Top Contributor
107 reviews 107 reviews
76 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed August 24, 2014

It is an older property, renovated, very well maintained. My room was clean and quiet. Good quiet AC and WiFi was ok. The bed was comfortable. I did not like paying extra for the breakfast just for being served with the coffee by the waiter. But, I have to say there were a lot of choices for the breakfast and... More 

Was this review helpful? Yes 2
Niagara Falls, Canada
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 6, 2014

Stayed at this hotel with my young family for a weekend visit to attend a wedding happening nearby. Our room was outdated, musty and rusted. One of our double beds was broken at the end, causing whoever was sleeping there to practically roll off the bed onto the floor; maintenance and housekeeping offered no solution and basically told us to... More 

Was this review helpful? Yes 3
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