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Quality Inn & Suites

2.5 of 5
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111 Rue Bellehumeur, Gatineau, Quebec J8T 6K5, Canada (Formerly Clarion Hotel)
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1 room 1 guest
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55 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    12
    14
    6
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11
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2
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (14)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (10)
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Cortland, New York
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The cleanliness and check-in service in the evening was great. Careful about the cleaning staff. We had our "do not disturb" sign on while at breakfast, so when we came back there was a form letter on the door that we had been skipped. The cleaning staff was right there, so I told them in French we were just leaving... More 

Was this review helpful? Yes
TalieQuebec, Directeur général at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

canada
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 1, 2015

I stayed at his hotel with 62 of my teenage students in an end-of-year trip. I did not choose this hotel on my own as the tour company picked it and assured me it was where many schools have stayed. Upon our arrival -- and we were about 1.5 hours late, six rooms were still not cleaned at all. First... More 

Was this review helpful? Yes 1
TalieQuebec, Directeur général at Quality Inn & Suites, responded to this review

Please accept once again our apologies as this kind of incident has never happened before in our hotel. As was stated many other student have resided in our hotel and we never had such an incident. This was an isolated situation. However, to reassure you we did have all A/C and electrical outlet checked by an electrician and a certification... More 

Travelers are raving about these Gatineau hotels

Deep River
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Great place to stay, excellent rooms, breakfast was not included in our rate but still an excellent price for it being a buffet. Staff were professional and the rooms were very well maintained and modern.

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Saint Paul, Minnesota
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 3, 2015

Overall - positive. The good: wonderful front desk staff who provided a good restaurant recommendation and good crisp directions (by the way, they are fluently bi-lingual). Also, it is in a good location and a decent price. The not so good: no breakfast provided and the rooms could have been cleaner and they were a bit dated and tired.

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Andover, Minnesota, United States
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 29, 2015

I am not sure I had a usual guest experience. The room was booked through our company website along with a co-workers reservation. The room I was given was the right behind the front desk and had a murphy bed along with large conference table in a regular sized room. The bed was about a foot off the floor. There... More 

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 29, 2015

I left it too late to book a hotel in Ottawa for a business trip and the nearest available hotel was the Quality Inn in Gatineau. The hotel itself is modern, clean and has a pool. The room was large (two queen beds), with a private bathroom (with bath), TV, wifi and fridge. Staff were efficient, professional and polite. The... More 

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Toronto, Canada
Level Contributor
119 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 11, 2015

I enjoyed my stay here. Lots to do within walking distance and great parking at the hotel. The front desk and wait staff were awesome and so friendly. I was so thankful and really apprecated that there is a separate interior door in the room which stopped sound from the hallway. This hotel may be dated but they their commitment... More 

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Montreal
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 16, 2015

All you can ask for - Comfy bed, clean room and bathroom, and complimentary access to the Gym next door, all that for just a little over $100 per night. Front desk girls were very friendly and helpful.

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Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 4, 2015

Booked a 2 night stay for business. Upon arrival to the reception, I was told my room would be upgraded to a superior room. I thought to myself, these other tripadvisor reviewers must be exaggerating about the hotel's customer service. I was wrong! When I first checked in my room, I noticed there was no running water. After calling the... More 

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Kitchener, Ontario, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

My boyfriend and I were attending a wedding in Ottawa and we stayed here. The staff were incredible! Super friendly and helpful. The room was very clean and I was happy with how comfortable we were (we booked a room with 2 double beds) we also loved that parking was free! Our only complaint Is it is a very loud... More 

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