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All 8 Granby hotels

Hotel Castel & Spa Confort

3.5 of 5 Hotel   |   901 Rue Principale, Granby, Quebec J2G 2Z5, Canada (Formerly Le Castel De L'estrie)
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Hotel Castel & Spa Confort
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Ranked #3 of 8 hotels in Granby
A recent review
5 of 5 stars Reviewed February 20, 2014
KarG2014 Pont-Rouge, Canada
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52 people have reviewed this hotel

Traveler rating
    9
    21
    10
    8
    4
See reviews for
21
8
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pont-Rouge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

We've taken our vacation to Granby 3 years in a row and all 3 times we booked there because it was great the first time, it met our expectations the 2 other times. We travel with our son, and the first time we did, he was 2 so I thought it was great to have a fridge in the room... More

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LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for taking your time to post your comment. It’s a great pleasure to know that you enjoyed your stay each time you came at Hotel Castel & Spa Confort. Our employees make a lot of efforts, these compliments are a reward for their good work. We are also pleased that you enjoyed our facilities and that you had... More

Modena, Italy
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2014

Never seen an hotel with a fixed menu for breakfast...sorry, i have seen it but it was in an airport...rooms are in the average. Very close to center of Granby. But for sure it dors not deserve 4 stars!!!

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LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for taking your time to post your comment. In fact, with every package you get at the hotel, you can take one of our 6 different complete menus which are included without any additional charges. We prefer to prepare breakfasts with this formula instead of a buffet style, because it assures to every client that meal is freshly... More

Granby, Canada
2 reviews
5 of 5 stars Reviewed November 13, 2013

This hotel has everything you could ask for, such as, exercise room, spa, game room, fine dining room, pub, and a swimming pool(outdoor). Banquet halls are very nice, I held my wedding reception there and have gone back for conferences, etc. The staff is very kind and really ready to serve you promptly. I know I asked for extra towels... More

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LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

It is such a pleasure to read your comment. Our main desire is to serve our customers as better as we can and we are glad to know that we effectively did. Thank you very much! We would be really enjoyed to see you again in a near future. More

Paris, France
1 review
2 of 5 stars Reviewed October 16, 2013

Rooms are average and breakfast was very limited. It was at the end extremely noisy at night because of a wedding in the palais des congres nearby and people coming back to their rooms. not a great experience....

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LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for taking your time to post your comment. We are really sorry that your stay was not what you expected. Next time, it will be a pleasure to place you in a quieter area, in your request, to avoid the noise during the night. We would certainly be pleased to see you again. More

Montreal, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2013 via mobile

Plus side: clean and spacious room. Great pool. Close to a lot of service. Minus side : air conditionning making a lot of noise. Check in time is late 5pm. That's could be irritating when you arrive earlier. At the price asked, I believe that we should have access to the room before that.

Was this review helpful? Yes 1
LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for your comment. We are always glad to receive your good words. We think our customers deserve the best, so we also take note of your constructive points to improve our services. It will be a pleasure to see you agin in a near future. More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 27, 2013

We purchased the Granby Zoo 1 night package. Check in was good, kids played at the Lego table. Went to sleep quickly, hallway was quiet for having a lot of kids staying in it. Rooms clean, beds comfortable. Breakfast was great, a little disorganized but that didn't bother us any. More lego toys in the restaurant. The pool looked nice... More

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LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for taking your time to post your comment. We are glad to know you appreciated you stay. We do our best to accommodate young families, so your good words are a confirmation for us that we are doing pretty well. We hope to see you again in a near future. Louise Bouthiette General manager More

East Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2013

Really nice to bring children. There is a sand box and swings and items for fun for children which is well kept. There is even a table of lego blocks near reception desk/entrance. The staff is bilingual and eager to help. The breakfast was very good with eager and acomodating cooks on assembly.

Was this review helpful? Yes 1
LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for your comment. We really appreciate to receive your appreciation about our services and our staff. We are also pleased to know you appreciated your stay and we will be glad to see you again soon. Louise Bouthiette General manager More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2013 via mobile

We stayed overnight on July 3, 2013. We purchased the Granby Zoo package that included 1nights stay with 2 queen beds (2 adults &1, 7 year old child) breakfast and 3 zoo tickets for July 4th. The staff were friendly and helpful. The room was clean and spacious. Very minimal noise overnight. Nice clean smelling sheets but a fairly firm... More

Was this review helpful? Yes 2
LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for your comment. We are pleased to know you appreciated your stay at the hotel. We are sorry for the disagreement concerning the shower and we assure you we normally try to fix problems as soon as we know it, so you should not hesitate to tell us when something wrong is happening; we think our customers always... More

Ottawa, Ontario
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 25, 2013

We stayed at the Castel Hotel and Spa with a group of friends for a gathering of motorcycle enthusiasts. Our check in was effortless, despite the 200+ other people arriving in and around the same time. The staff are well organized and very helpful. We were quickly checked in and our rooms were ready on arrival, which is always a... More

Was this review helpful? Yes 1
LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you so much for your comments! We are thrilled to hear you enjoyed our Hotel and all its facilities. Our staff is always up to the challenge to offer services of quality and is very thankful for your kind words. If you ever need lodging in the area, please do come see us again. We continue to upgrade our... More

Quebec
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 13, 2013

Stayed for 2 nights. We stayed in a 2 queen room. The room was CLEAN, which is something I always look for plus the beds were also good. The room was a good size but the bathroom was very small. Overall a good Hotel but they definitely need to start updating the Hotel. If you are looking for a modern... More

Was this review helpful? Yes
LouiseBouthiette, General Manager at Hotel Castel & Spa Confort, responded to this review

Thank you for taking your time to post your comment here. We are pleased to hear you had a clean and comfortable stay with us. Regarding the general look inside the hotel, we are currently undergoing updates in the corridors, rooms and meeting halls. If you choose to stay with us next time you are visiting Granby, you will notice... More

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Additional Information about Hotel Castel & Spa Confort

Also Known As:
Hotel Castel And Spa Confort
Hotel Castel Confort
Hotel Castel & Spa Confort Granby, Quebec
Address: 901 Rue Principale, Granby, Quebec J2G 2Z5, Canada (Formerly Le Castel De L'estrie)
Location: Canada > Quebec > Granby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 8 hotels in Granby
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Castel & Spa Confort 3.5*
Official Description (provided by the hotel):
Hotel Castel & Spa Confort, located at the heart of the dynamic Granby city, is rated 4 stars with 136 rooms and suites, and 5 floors. Choose the package that suits you either for a family vacation, a romantic getaway or a trip between friends: Zoo – Amazoo (two minutes from the hotel), Ski Bromont Waterpark, Golf, Biking, Shows, Fine Cuisine, Relaxation. At the Restaurant La Rotonde, enjoy local fine cuisine by our Chef David Deslandes, along with specialty and imports on private account wines and delicious homemade desserts. At the Spa Confort, enjoy affordable treatments dispensed in spacious treatment rooms by certified massage therapists. Located on the top floor of the hotel, you will have a wonderful view while you relax in the Jacuzzis. The hotel also has the Resto-Café for a quick breakfast, The Pub La Tourelle to have a drink and play free pool, an outdoor heated pool with a wading pool, indoor Jacuzzis, a playground for kids and a gym room equipped with televisions. ... more   less 
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