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Four Points by Sheraton Levis Convention Centre

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5800 Rue J. B. Michaud, Levis, Quebec G6V 0B3 , Canada
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1 room 1 guest
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Four Points by Sheraton Levis Convention Centre
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249 Reviews from our TripAdvisor Community

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Traveler rating
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    104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterborough, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

During our stay at the hotel we experienced a elevator outage with an apology from the hotel. had to wait for the whole elevator to be replaced, no parts available. The room was spacious, although the bed less comfortable. the remote for the T.V was not working. parking, although free was quite a distance, inconvenient. The bathroom with walk in... More 

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Ottawa, Canada
Level Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night as part of our return to Ontario from the Maritimes. This hotel continues to be a great choice for its value, comfort and amenities. We had a room with two queen beds. There was plenty of space and the bathrooms are larger than your average hotel bathroom for sure. Wifi is reasonable but not blazing... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Levis Convention Centre, responded to this review

Thank you for taking the time to share your experiences with us. We are beyond honored and thrilled to learn about your fifth stay at our hotel. It gives us such joy to be able to consistently provide fair value for excellent amenities and comfortable accommodations. We look forward to seeing you again in September. Thank you again for the... More 

hyderabad
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and had great experience. The rooms are well furnished and the new. The food at the cosmos restaurant is wonderful and the service is good. I found the coffee provided in the room to be of top notch quality!Recommended.

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Levis Convention Centre, responded to this review

We are glad to hear you had a great experience during your recent stay with us! We're happy you enjoyed our guest room furnishings, delicious restaurant, and wonderful customer service. We appreciate your thoughtful recommendation and hope to see you again soon. All the best. More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel has very easy check in. The staff is very polite and attentive. Rooms are very clean, oversized, and the Sheraton Sweet Sleeper bed is absolutely amazing. The restaurant in the hotel "the cosmos" is very contemporary with a wide variety on the menu. I love staying here.

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ottawa, ontario
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. It's a great location, just off the highway and close to restaurants and Stores. It's close to Quebec City without being as expensive as the Quebec City Hotels. Worked perfect for us and my kids loved the warm outdoor pool/hot tub. The only negative part is the parking (a gravel lot) is really far... More 

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Mount Pearl, Canada
Level Contributor
151 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a junior suite. It was comfortable, spacious and clean. Located close to shopping, highway and ferry to Quebec City. Very easy to move around. We did have an issue with ensuring a feather free room but the staff addressed promptly.

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Spring Hill, Florida
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We are Starwood Gold Members and stayed at the Four Points for 5 nights while attending a lage family gathering. There are 2 elevators, only 1 was working during the 6 days we were there, the staff was using that elevator to transport linens and other items constantly so many times we could not even get on the elevator. One... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Levis Convention Centre, responded to this review

Thank you for your continued loyalty to the SPG program. Unfortunately, unforeseen events occur, such as one of our elevators needing repair during your stay. We are extremely sorry that this caused inconveniences for you and your family. We understand that time is precious when traveling and regret we were unable to repair the elevators quicker. We also sincerely apologize... More 

Toronto, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

It took the check-in reception over 5 minutes to acknowledge my presence even though she was not serving anyone else at the time of check-in and I was the only person waiting to check-in. After check-in we found that the complementary water bottle in our room was open and half empty. The staff is un-welcoming because they never smiled or... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Levis Convention Centre, responded to this review

Thank you for taking the time to share your experience with us. We are very sorry it took over five minutes for our front desk staff member to acknowledge you and get you checked in. Our goal is to provide friendly customer service, even before you walk through our doors and we regret this is not what you experienced. We... More 

Montreal, Canada
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As an SPG gold member, I always try to book in this family of hotels. On a recent vacation to Quebec city, I booked the Sheraton in Lévis due to its proximity to the Aquarium. The reception is clean and very modern. The lady was very nice when we checked in and willing to accommodate a late check-out despite being... More 

Was this review helpful? Yes 1
cleveland, United States
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Four Points by Sheraton in Levis, QE is located across the St. Lawrence River from Quebec city. This modern hotel is part of the Starwood chain and offers new rooms with great beds as well as a great location next to the convention center and just a few minutes away from the ferry ride to Quebec city. The ferry... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Levis Convention Centre, responded to this review

Thank you for taking the time to share your wonderfully thorough review with us. We are so happy to learn how much you enjoyed our great beds, convenient location, and fair price. Thank you again for sharing your experience - wish you all the best! More 

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