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Crystal Springs Motel

Certificate of Excellence
4852 Radium Blvd | British Columbia, Radium Hot Springs, British Columbia V0A 1M0, Canada
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Crystal Springs Motel
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228 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This motel is in a great location to hit the hot springs. We arrived later in the evening and were greated with a warm welcome. King bed was super comfy and they even have a keurig coffee machine in the room. The staff at the motel gave us great tips on what to do and where to go. Thanks to... More 

Helpful?
1 Thank Eric D
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your great review. We try to do our best for all of our guests. The Keurig coffee machine is a wonderful upgrade, surprisingly a few folks cannot figure out how to make them work. I am glad you did:) The Radium Hot Springs Pools seem to have dealt with their staffing issues and guests are reporting very warm... More 

Vancouver, Canada
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 4, 2016

The lady at the front desk was very cheerful and extremely helpful. She gave us tips on what to do for New Years eve and let us know about extended hours for local tourist attractions. The rooms were clean and a nice size for two people. We had plenty of room, and the bed was comfortable. The pillows were a... More 

Helpful?
1 Thank CourtneyTennant
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you Courtney for the wonderful review. It sounds like your holiday with us and the Radium area was great. It is nice when guests enjoy their stay and make memories of the area as well. It is beautiful summer or winter. At the Motel we have been doing our fresh Hot/Cold breakfast for over 8 months and guests sure love... More 

Edmonton, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 13, 2015

Family of 4 stay, clean room, comfortable bed/pillows. 1 queen bed plus separate bedroom with queen bed, also a small couch, was perfect for our family. Good breakfast in the morning. Would recommend this property.

Helpful?
1 Thank Fav4
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your great review. We are pleased that the family style room met your expectations. That private bedroom works great for most families. Our hot/cold breakfasts have been popular and convenient for most guests, glad you enjoyed it. Thanks for staying with us. More 

Joondalup, Australia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 6, 2015 via mobile

We stayed here in early October. Great motel extremely clean, very comfy bed the added touches of china cups instead of paper or plastic is great especially when you have been traveling around Canada as long as us. Being able to use a glass wine glass was a nice treat for me. Thank you for making our stay special.

Helpful?
Thank Auzzie15
DebbkJames, Owner at Crystal Springs Motel, responded to this review

At the Motel we strive to make our guests stay with us special. We are glad you enjoyed your stay and felt we accomplished that. Come see us again soon! More 

Edmonton, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

Fabulous motel. Very clean. Nice touches like real glass glasses (and owner offered us wine glasses) instead of common plastic glasses in a budget accommodation. Very friendly and welcoming. Excellent complimentary breakfast (waffles with berries and whipping cream, boiled eggs, yoghurt, cereals, fruit, toast, 3 different organic coffees which were good). Bed was comfortable.

Helpful?
Thank SillyTravlr
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad you enjoyed your stay with us and breakfast. We are always trying improve our Motel, simple things like wine glasses are a welcome amenity for our guests. Thanks for staying with us. More 

Kamloops, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 14, 2015

the room was in need of updating the bed was good the room was clean the staff were ok the breakfast was good but did not like having to take it back to the room to eat the location was central and very quite. the ram sheep walking down the street in the morning was a nice touch

Helpful?
1 Thank HaroldYoung
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your review. Firstly, we are a Motel. Our space is limited so in response to a room to sit down for breakfast. Harold, we serve about 100 people in 45 minutes on the busy mornings. There is no possible way to "sit" that many without building a community hall sized facility. Most of our guest love eating on... More 

Cochrane, Canada
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 5, 2015

At this price and for a motel, our expectations were low but it was actually surprisingly comfortable with a king size bed, flat screen TV, medium size fridge, AC and microwave. Everything we needed, but the room was small and old, we could actually smell that when we first got in. Maybe the carpets could be changed? Otherwise the bathroom... More 

Helpful?
1 Thank Chrisgblr
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your wonderful review. We are always improving. As to your concerns. The carpets are less than 2 years old and regularly steam cleaned. Smells are a difficult thing for our industry. We have most guests complaining about the use of air fresheners and strong cleaning smells. Others pick up on previous guests lack of body deodorants and cooking... More 

Saskatoon, Canada
1 review
5 of 5 stars Reviewed October 1, 2015

Couldn't have had a better time in Radium. My wife and I were a bit weary from 10 days of camping in the Rockies, and were on our way back east through Calgary the next day. We called a day or two ahead and reserved a room, the owner was very friendly over the phone, seemed excited to have us... More 

Helpful?
Thank Jim G
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are very happy you enjoyed your recent stay with us and found it to be relaxing and all the other great things. We are always working towards great stays for our guests and appreciate it when it is noticed. Thanks More 

larjoy
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 29, 2015

Room was nice and Clean. Old Motel so walls are thin. Every cough etc. can be heard from adjacent rooms. Glad we had the upper floor. We missed having a closet as they were taken up by the fridge and microwave. A good trade for some. Close to shopping and gas stations. 5 minute drive to the hot springs. We... More 

Helpful?
1 Thank Larry C
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad you enjoyed your recent stay with us. Today's travelers insist on fridges, microwaves and inroom coffee machines. We have a hook system on the wall for jackets. I am sorry that the closet was a feature you would of liked. Hopefully, we will see you again someday. More 

Crozier, Virginia
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed September 28, 2015

Spent one night at the motel. The owner, Deb, was extremely accommodating and filled us in on the area. She seemed to really enjoy her guests. The free hot breakfast was homemade and great! The room was clean and we enjoyed seeing the longhorn sheep on the property in the morning. If I return to the area, I will definitely... More 

Helpful?
Thank Danmar333
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Your review made me smile. We try hard to have our guests have a great time here with us. Thanks. Come see us again soon. More 

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