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Crystal Springs Motel

Certificate of Excellence
4852 Radium Blvd | British Columbia, Radium Hot Springs, British Columbia V0A 1M0, Canada
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Crystal Springs Motel
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184 reviews from our community

Traveler rating
    124
    46
    9
    4
    1
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean, comfy and friendly ---- in center of town away from the highway thus quiet --- nice breakfast --- oh did I mention the 50" tv ---- great in the evening to watch ( compared to other places with the small ones) --- outside nice places to relax and read/eat --- great area for a nice walk as well ---... More 

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thanks for the great review! Free Hot breakfast is our newest addition to amenities here for registered guests. Yum Bacon!! The TV"s are all 40"+ . One lucky room has a 50"+ . Glad you enjoyed your stay with us and we hope to see you again soon. More 

Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a family owned motel and the owners are extremely nice, so you will feel right at home. They are doing many major upgrades and it is really nice. Also if you have a family there is lots of green space out front, tables, chairs and bbqs. They also provide complimentary Kicking Horse coffee in the morning. Highly recommend... More 

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your great review. Quiet enjoyment is a BIG priority at our Motel and we do our best. We are busily working to get our Breakfast Room ready. We are sure glad you noticed our hard work. Thanks. Maybe you will get to sample some on your next visit with us. More 

Banff, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

The rooms are clean and quite And the front BBQ area is a welcomed luxury. Loved staying here Deb was such a fun host to talk with. Very knowledgable of the area and gave us some very useful tips about the hot springs. We will definitely come back for a longer stay. I highly recommend.

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your great review. The patio area is open and the leaves are about to come out! We look forward to your next visit. More 

Chilliwack, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

Great place to stay, comfortable, very clean, very friendly and helpful owners. Great fresh hot muffins to go with our coffee every morning! Owner directed us to a great pub for supper, and even offered to keep my frozen things in her freezer.

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Wonderful and relaxing.. just the words we want to hear from our guests. Thank-you. We look forward to your next visit. More 

Lethbridge, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 27, 2015

we have used this fine Motel for several years,pleased and enjoy the stays,this Valentines ,we stayed with daughter and grandaughters,all where pleased and enjoyed our stay,didnt know about the little credit on,no bedding change and housekeeping,will remember for next visit ,soon,its a nice getaway from SW Alberta,like the reno's happening,fine work your doing ,Thanks

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad you are happy with your stays here, means we are doing our job. We do NOT have a housekeeping discount but you may of gotten an upgrade for a ground unit with no cooking exemption. Either way we try our best to meet our customers needs when possible. Spring is showing up in Radium. I hear golf... More 

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

We spent Valentine's Day weekend at the Crystal Springs Motel. This was our 3rd stay and it was perfect as usual. There have been some upgrades and more coming including full breakfast. We choose Crystal Springs as our home away from home because it has the family atmosphere we love. The owners are down to earth and very friendly.

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

It was a wonderful Valentine's Day weekend and Family Day weekend all in one for the Alberta folks. Radium was very busy. We are glad your getaway was good. Thanks for choosing to stay with us so many times. You get to view the changes as we put them in. Our target for Hot breakfast is May. Maybe we will... More 

Mount Pearl, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

We checked in late but had great service during the check in. However there was some crumbs on the counter and a few spaghetti spots in the microwave but we didn't care overall the room was cleaned very well. The room was super nice and one of the most comfortable beds we've slept in- so quiet to! Our biggest surprise... More 

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your review. I am sorry the housekeepers missed something in your room. Please let us know next time so we can rectify it. We are glad you liked Radium and plan to return, See you soon. More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

Staffs are very friendly and helpful, room is clean and recently upgraded. mine has kitchenette which is convenient for family vacation. Big screen TV keeps the kids quiet for some time. Only concern is with the WiFi, during prime time it slows down when all guests use internet at the same time.

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your review. We are glad you enjoyed your stay with us. Our internet is pretty average for the area. The service to Radium is a bit limited and when town is busy so is the net. In regards to the rooms we always improving the property. We have an exciting improvement that should be available this Spring! We... More 

cochrane, alberta
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

pros: rooms are clean and perfect for one night at a 'budget' motel. cons: not sure why rooms in radium are so expensive! anyway - check in is 4 which seems late especially if you are going for just one night and to use the hot springs - I booked on booking.com and was VERY sure to check every step... More 

Was this review helpful? Yes 5
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank you for your recent review. I would like to say that I find it unfair of you to suggest I run a shady business. You paid exactly the rate with taxes on your agreed upon contract with Booking.com. It is on that site many times saying TAX NOT INCLUDED. A note to you is that all Hotel rooms that... More 

Kimberley
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 21, 2014

I have never stayed at a hotel with so many Rules .When checking in we were told what we could not to do .Notes in rooms of what not to do after being told at office. we never required room service or clean towels. So we were told we would receive five dollars off. I'm not concerned about the money.But... More 

Was this review helpful? Yes 2
DebbkJames, Owner at Crystal Springs Motel, responded to this review

So many rules are common sense like "quiet time "is 11pm I am sorry that you felt I was causing you a hardship. Groups tend to get loud even when visiting. I asked the crew staying next to you not to park their backup beeping trucks in front of your rooms for your stay. I felt you would appreciate that... More 

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