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Crystal Springs Motel

4852 Radium Blvd, Radium Hot Springs, British Columbia V0A 1M0, Canada
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Certificate of Excellence 2014
Crystal Springs Motel
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Crystal Springs Motel
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174 reviews from our community

Traveler rating
    118
    44
    7
    4
    1
See reviews for
58
78
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kimberley
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

I have never stayed at a hotel with so many Rules .When checking in we were told what we could not to do .Notes in rooms of what not to do after being told at office. we never required room service or clean towels. So we were told we would receive five dollars off. I'm not concerned about the money.But... More 

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

So many rules are common sense like "quiet time "is 11pm I am sorry that you felt I was causing you a hardship. Groups tend to get loud even when visiting. I asked the crew staying next to you not to park their backup beeping trucks in front of your rooms for your stay. I felt you would appreciate that... More 

Yellowknife
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

The hotel is in a nice quiet area. Staff were helpful by providing maps and suggestions of things to do and where to eat. They forgot to tell us that if we did not use maid service we would receive a $5.00 per day discount. Luckily friends who had checked in told us. We were advised of other rules including... More 

Was this review helpful? Yes 3
DebbkJames, Owner at Crystal Springs Motel, responded to this review

The lawn has many sheep visitors it is not possible to keep the poop off the lawn. I asked that the pets did not poop there as many non pet owners dislike dog poo more than sheep ... go figure. And since you had pets I passed on a few things like keeping your pet leashed, not leaving it to... More 

Blackfalds, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

3rd year we have stayed here. VERY accommodating and VERY speedy at handling any requests we had. Booked in for next year again........ BBQ's and outside group seating which is nice as not a lot of restaurants in Radium. VERY nice Sunday breakfast.

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We love our Car Show visitors! The cars are great and our guests are great. We enjoyed having you here and look forward to your visit again next year. More 

Milton Keynes, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 28, 2014

We were doing a circuit from Edmonton past Calgary and Banff to Jasper and back and stayed here to visit the hot springs. The room had a small kitchen area with bed, as well as a separate bedroom. The owners are careful to avoid claiming to offer breakfast but they do provide good coffee and a variety of fresh and... More 

Was this review helpful? Yes 3
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad you had a great stay with us on your recent trip. Our morning coffee and muffins are very popular. Radium area has a lot to offer for people looking to relax or explore the outdoor activities. Maybe next time you can adventure here longer. Thanks for choosing to stay with us. More 

Calgary, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 25, 2014

From my first phone call to to when we checked out, this little gem of a motel and its staff surpassed all my expectations. I was booking 3 rooms for a TV crew and they made sure we had rooms with separate bedrooms (for 2 people per room). The rooms we had are not big, but big enough, complete with... More 

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your great review. We are glad you got to relax on the patio and enjoyed your rooms here. Having the sheep arrive just as you were leaving was a bonus. Radium has these four legged friends wandering our town all the time. Thanks for choosing to stay with us. More 

Kalispell, Montana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 21, 2014

If you can sleep through the parking lot noises, and noises from other rooms, this place is for you. Helpful owners and comfortable bed and nice flat screen tv. If you don't do the dishes in your little kitchenette it will cost you 50 extra bucks. Personally, I would pay more next time and go to the BestWestern next door.

Was this review helpful? Yes 2
DebbkJames, Owner at Crystal Springs Motel, responded to this review

I am sorry that you did not enjoy your experience here. We enforce a 11 pm quiet time so I am unsure about the noise you were unhappy about. The sign about dishes is more bark, than bite. We have never charged anyone but it is there because some folks leave 1- 2 hour mess in the kitchen. With check... More 

Portland OR
Top Contributor
52 reviews 52 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed here in a family suite room while traveling between Idaho and Banff. The room was cleaned and neat, though quite basic, and met our needs for the night. It included a living area with bed, as well as a separate bedroom with bed, which was a good setup for our family of three. Because we took longer to... More 

Was this review helpful? Yes 1
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your recent review of our Motel. We are proud to offer clean comfortable rooms. We are not Hotel. Our services and amenities are limited and that is why you are not paying an extra $50 or more to have them. We have an amazing outdoor space that you rarely find at a Hotel and even most Motels, this... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 9, 2014

We stayed at the motel for 4 nights and it was great! We had a premium studio so our 2 year old daughter had a room to herself at night. We didn't use the kitchenette too much but it was great to use when we did. Staff are very friendly and helpful as well. Muffins and coffee in the morning... More 

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad you enjoyed your Superior Studio room. It is a great choice for families. We hope to see you again soon for another visit. Radium is beautiful in the fall. More 

Lacombe, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2014

This Motel has been very nicely updated-our room was very clean and comfortable and the staff were very friendly. The cost was very reasonable for what you get. The muffins and coffee in the morning was a nice treat. We would come back here again.

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

Thank-you for your nice review. We do our best to provide the guests with a great stay and exceed expectations. We are glad you enjoyed the upgrades. We look forward to seeing you on a return trip. More 

Rossland, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 5, 2014

We booked the Crystal Springs at the last minute for the Sunday of the Labour Day long weekend. They were able to fit is in, despite their 2-night stay policy - so don't hesitate to call if you are stuck. The owner was very easy to talk to as she took my booking, and reassured me that we could arrive... More 

Was this review helpful? Yes
DebbkJames, Owner at Crystal Springs Motel, responded to this review

We are glad we were able to help you out on short notice. That usually happens when someone has a last minute cancellation. Radium is a destination area for most of our guests on long weekends, the two night minimum stay is for us to be able to accommodate this and to meet the needs of our house keeping staff... More 

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Additional Information about Crystal Springs Motel

Address: 4852 Radium Blvd, Radium Hot Springs, British Columbia V0A 1M0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Radium Hot Springs
Price Range (Based on Average Rates): $
Number of rooms: 29
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Also Known As:
Crystal Springs Hotel Radium Hot Springs
Hotel Style:
#2 Family Hotel in Radium Hot Springs
#3 Romantic Hotel in Radium Hot Springs

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