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Comfort Inn Riviere-du-Loup

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85 boul. Cartier, Riviere du Loup, Quebec G5R 4X4, Canada
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1 room 1 guest
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Comfort Inn Riviere-du-Loup
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83 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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32
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
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    (83)
  • Mar-May only
    (17)
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    (44)
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    (17)
  • Dec-Feb only
    (5)
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Ottawa, Canada
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: friendly service, clean rooms, free & functioning wifi, breakfast included, lots of parking Cons: BREAKFAST. small sitting area, "controlled" hot items (sausages and eggs had to be served from a separate space upon request), everything else was gluten/carb-based (not even yogurt available)

Was this review helpful? Yes
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear Elminowski, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Ottawa, Canada
Level Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our stop en-route and the Comfort Inn provided the lowest price of the chain hotels on Trip Advisor. Check in was uneventful and the room was standard and clean. Breakfast in the morning was decent but agree with other reviewers a little close for comfort...but for a one night stop...perfect

Was this review helpful? Yes
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear HikerMom58 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Montreal, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cons. Room not ready at 3:35 pm (check-in 3:00pm). Welcome not warm nor cold just the bare average. A/C uninsulated noisy model. Tiny breakfast area, overcrowded, must wait to find a seat. Pros. Clean room and bathroom. Wi-fi : Free and efficient. Good breakfast food, one busy attendant to provide food to the overcrowded buffet.

Was this review helpful? Yes
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear Engineer947, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have to admit that I was negligent to let the hotel know that we had two dogs. We booked through an online service; I did not even think to call. At 11pm the desk clerk dealt with me in a kind fashion, and gave us our booked room anyway. I was greatly impressed with his compassion. The room was... More 

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Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear Anthony, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Aurora, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Comfort Inn for one night on our way to Nova Scotia. A very clean room and friendly staff. Having a St Hubert across the street for a take-out dinner was an added bonus. Would highly recommend this hotel!

Was this review helpful? Yes
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear Taz098765, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 11, 2015

I must say I am pleasantly surprised. Stayed here two years ago and I vowed never to return. Was skeptical after seeing the new pictures up and remembering what it was like before but up check in I was glad I returned. Major renovations have been done and this is now a hotel I was happy to stay in. From... More 

Was this review helpful? Yes
Annie C, General Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear Saundersfam Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

St. John's, Canada
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 30, 2015

We stayed here for one night and were very pleased with the experience. The hotel is nicely situated near services and our room was comfortable, clean and airy. Staff were friendly and helpful. Our costs was around $135 for the night. I would definitely recommend.

Was this review helpful? Yes
Annie C, General Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Caledonia, Canada
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 27, 2015

Nice clean hotel. This hotel appears to be recently renovated. Great value for the money. Located within walking distance to shopping and restaurants. Great half way stop from Ontario to the East Coast.

Was this review helpful? Yes 1
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Halifax, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 13, 2015

Clean room and bathroom. Good bed and bedding. Good breakfast. Friendly service. Only drawback is that there is no elevator and we were on the second floor, made it hard to get our suitcase(s) upstairs and back down again. Overall good value.

Was this review helpful? Yes 1
Annie C, Manager at Comfort Inn Riviere-du-Loup, responded to this review

Hello I am please to read the review of an happy costumer and I will take a bit of my time to tell you that we will be happy to consider you as one of our future guest. Have a good day More 

Bowmanville, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed here on a whim as we were driving through Riviere-du-Loup. We had been camping for most of our trip but we decided to splurge and sleep on a bed to make the last leg of our trip a little easier the next day. I'm glad we did as it got cold and rainy that night. With that said,... More 

Was this review helpful? Yes 1
Jean-Philippe C, General Manager at Comfort Inn Riviere-du-Loup, responded to this review

Dear TheKirby Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! In... More 

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